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Publications

Amazon is a great place to practice science and have real business impact, but that's only one part of the story. Our scientists continue to publish, teach, and engage with the worldwide research community, sharing insights across diverse disciplines from machine learning to operations research. Through these contributions, we're advancing scientific knowledge while developing innovations that address complex challenges for customers and society. 
4,150 results found
  • Prashan Wanigasekara, Nalin Gupta, Fan Yang, Emre Barut, Zeynab Raeesy, Kechen Qin, Stephen Rawls, Xinyue Liu, Chengwei Su, Spurthi Sandiri
    EMNLP 2022
    2022
    Multi-modality support has become an integral part of creating a seamless user experience with modern voice assistants with smart displays. Users refer to images, video thumbnails, or the accompanying text descriptions on the screen through voice communication with AI powered devices. This raises the need to either augment existing commercial voice only dialogue systems with state-of-the-art multimodal
  • NeurIPS 2022 Workshop on Self-Supervised Learning - Theory and Practice
    2022
    Localizing defects in products is a critical component of industrial pipelines in manufacturing, retail, and many other industries to ensure consistent delivery of the highest quality products. Automated anomaly localization systems leveraging computer vision have the potential to replace laborious and subjective manual inspection of products. Recently, there have been tremendous efforts in the domain of
  • WACV 2023 Workshop on Pretraining Large Vision and Multimodal Models
    2022
    Self-supervised pretraining has advanced the capabilities of many computer vision tasks without requiring additional labels. One drawback is this technique requires extensive datasets and computational resources. This requirement of large datasets to pretrain with has often precluded the use of smaller, more niche datasets. Recently a method of pretraining has been developed that uses several stages of
  • AISTATS 2023, NeurIPS 2022 Workshop on Trustworthy and Socially Responsible Machine Learning (TSRML)
    2022
    Although black-box models can accurately predict outcomes such as weather patterns, they often lack transparency, making it challenging to extract meaningful insights (such as which atmospheric conditions signal future rainfall). Model explanations attempt to identify the essential features of a model, but these explanations can be inconsistent: two near-optimal models may admit vastly different explanations
  • NeurIPS 2022 Workshop on New Frontiers in Graph Learning
    2022
    User modeling is of great importance in personalization services. Many existing methods treat users as interaction sequences to capture users’ evolving interests. Another line of research models each user as a user graph in which the users’ interactions are modeled as nodes. Nodes (interactions) in user graphs are connected via edges that reflect certain relations such as item similarity. The graph-based
  • Yu-Guan Hsieh, Shiva Kasiviswanathan, Branislav Kveton, Patrick Blöbaum
    NeurIPS 2022 Workshop on Score-Based Methods
    2022
    In this work, we investigate the possibility of using denoising diffusion models to learn priors for online decision making problems. Our special focus is on the meta-learning for bandit framework, with the goal of learning a strategy that performs well across bandit tasks of a same class. To this end, we train a diffusion model that learns the underlying task distribution and combine Thompson sampling
  • NeurIPS 2022 Workshop on Efficient Natural Language and Speech Processing (ENLSP), ICASSP 2023
    2022
    Transformer-based models demonstrate state of the art results on several natural language understanding tasks. However, their deployment comes at the cost of increased footprint and inference latency, limiting their adoption to real-time applications. Early exit strategies are designed to speed-up the inference by routing out a subset of samples at the earlier layers of the model. Exiting early causes losing
  • Poulami Das, Eric Kessler, Yunong Shi
    HPCA 2023
    2022
    Quantum programs are written in high-level languages, whereas quantum hardware can only execute low-level native gates. To run programs on quantum systems, each highlevel instruction must be decomposed into native gates. This process is called gate nativization and is performed by the compiler. Recent quantum computers support a richer native gate set to reduce crosstalk by tackling frequency crowding and
  • NeurIPS 2022 Workshop on Federated Learning: Recent Advances and New Challenges
    2022
    Privacy-preserving federated learning (PPFL) is a paradigm of distributed privacy-preserving machine learning training in which a set of clients, each holding siloed training data, jointly compute a shared global model under the orchestration of an aggregation server. The system has the property that no party learns any information about any client’s training data, besides what could be inferred from the
  • Soysal Degirmenci, Chris Jones
    NeurIPS 2022 Workshop on Offline RL as a Launchpad
    2022
    Amazon and other e-commerce sites must employ mechanisms to protect their millions of customers from fraud, such as unauthorized use of credit cards. One such mechanism is order fraud evaluation, where systems evaluate orders for fraud risk, and either “pass” the order, or take an action to mitigate high risk. Order fraud evaluation systems typically use binary classification models that distinguish fraudulent
  • Sebastian Gehrmann, Abhik Bhattacharjee, Abinaya Mahendiran, Alex Wang, Alexandros Papangelis, Aman Madaan, Angelina McMillan-Major, Anna Shvets, Ashish Upadhyay, Bernd Bohnet, Bingsheng Yao, Bryan Wilie, Chandra Bhagavatula, Chaobin You, Craig Thomson, Cristina Garbacea, Dakuo Wang, Daniel Deutsch, Deyi Xiong, Di Jin, Dimitra Gkatzia, Dragomir Radev, Elizabeth Clark, Esin Durmus, Faisal Ladhak, Filip Ginter, Genta Indra Winata, Hendrik Strobelt, Jekaterina Novikova, Jenna Kanerva, Jenny Chim, Jiawei Zhou, Jordan Clive, Joshua Maynez, João Sedoc, Juraj Juraska, Kaustubh Dhole, Khyathi Raghavi Chandu, Laura Perez-Beltrachini, Leonardo Ribeiro, Lewis Tunstall, Li Zhang, Mahima Pushkarna, Mathias Creutz, Michael White, Mihir Sanjay Kale, Moussa Kamal Eddine, Nico Daheim, Nishant Subramani, Ondrej Dusek, Paul Pu Liang, Pawan Sasanka Ammanamanch, Qi Zhu, Ratish Puduppully, Reno Kriz, Rifat Shahriyar, Saad Mahamood, Salomey Osei, Samuel Cahyawijaya, Sanja Štajner, Sebastien Montella, Shailza Jolly, Simon Mille, Tianhao Shen, Tosin Adewumi, Vikas Raunak, Vipul Raheja, Vitaly Nikolaev, Vivian Tsai, Yacine Jernite, Ying Xu, Yisi Sang, Yixin Liu, Yufang Hou
    EMNLP 2022
    2022
    Evaluations in machine learning rarely use the latest metrics, datasets, or human evaluation in favor of remaining compatible with prior work. The compatibility, often facilitated through leaderboards, thus leads to outdated but standardized evaluation practices. We pose that the standardization is taking place in the wrong spot. Evaluation infrastructure should enable researchers to use the latest methods
  • NeurIPS 2022 Workshop on Table Representation Learning
    2022
    In this paper, we tackle the problem of self supervised pre-training of deep neural networks for large scale tabular data in online advertising. Self supervised learning has recently been very effective for pre-training representations in domains such as vision, natural language processing, etc. But unlike these, designing self supervised learning tasks for tabular data is inherently challenging. Tabular
  • This paper quantifies the coverage area of Low-Power Wide-Area Networks (LPWAN) for Packet Success Rates (PSR) above 85%, where acceptable Quality of Service (QoS) can be achieved. The network consists of battery-operated end-nodes (ENs) and multiple stationary gateways (GWs). We consider asynchronous communication that uses ALOHA-based random channel access. Each transmission from the ENs can be received
  • Factual and logical errors made by Natural Language Generation (NLG) systems limit their applicability in many settings. We study this problem in a conversational search and recommendation setting, and observe that we can often make two simplifying assumptions in this domain: (i) there exists a body of structured knowledge we can use for verifying factuality of generated text; and (ii) the text to be factually
  • NeurIPS 2022 Workshop on Table Representation Learning
    2022
    Machine learning models used for predictive modeling tasks spanning across personalization, recommender systems, ad response prediction, fraud detection etc. typically require a variety of tabular as well as sequential activity features about the user. For tasks like click-through or conversion (purchase) rate prediction where labeled data is available at scale, popular methods use deep sequence models

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US, WA, Seattle
This role will contribute to developing the Economics and Science products and services in the Fee domain, with specialization in supply chain systems and fees. Through the lens of economics, you will develop causal links for how Amazon, Sellers and Customers interact. You will be a key and senior scientist, advising Amazon leaders how to price our services. You will work on developing frameworks and scalable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Advertising, Supply Chain, Operations, Prime, Consumer Pricing, and Finance. We are looking for an experienced Economist to improve our understanding of seller Economics, enhance our ability to estimate the causal impact of fees, and work with partner teams to design pricing policy changes. In this role, you will provide guidance to scientists to develop econometric models to influence our fee pricing worldwide. You will lead the development of causal models to help isolate the impact of fee and policy changes from other business actions, using experiments when possible, or observational data when not. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. They will work closely with Economists, Data / Applied Scientists, Strategy Analysts, Data Engineers, and Product leads to integrate economic insights into policy and systems production. Familiarity with systems and services that constitute seller supply chains is a plus but not required. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.
US, WA, Bellevue
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to apply their causal inference and/or structural econometrics skillsets to solve real world problems. The intern will work in the area of Economics Intelligence in Amazon Returns and Recommerce Technology and Innovation and develop new, data-driven solutions to support the most critical components of this rapidly scaling team. Our PhD Economist Internship Program offers hands-on experience in applied economics, supported by mentorship, structured feedback, and professional development. Interns work on real business and research problems, building skills that prepare them for full-time economist roles at Amazon and beyond. You will learn how to build data sets and perform applied econometric analysis collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. About the team The WWRR Economics Intelligence (RREI) team brings together Economists, Data Scientists, and Business Intelligence Engineers experts to delivers economic solutions focused on forecasting, causality, attribution, customer behavior for returns, recommerce, and sustainability domains.
US, WA, Bellevue
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to apply their causal inference and/or structural econometrics skillsets to solve real world problems. The intern will work in the area of Economics Intelligence in Amazon Returns and Recommerce Technology and Innovation and develop new, data-driven solutions to support the most critical components of this rapidly scaling team. Our PhD Economist Internship Program offers hands-on experience in applied economics, supported by mentorship, structured feedback, and professional development. Interns work on real business and research problems, building skills that prepare them for full-time economist roles at Amazon and beyond. You will learn how to build data sets and perform applied econometric analysis collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. About the team The WWRR Economics Intelligence (RREI) team brings together Economists, Data Scientists, and Business Intelligence Engineers experts to delivers economic solutions focused on forecasting, causality, attribution, customer behavior for returns, recommerce, and sustainability domains.
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the next level. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As a Research Scientist, you will work with a unique and gifted team developing exciting products for consumers and collaborate with cross-functional teams. Our team rewards intellectual curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the intersection of both academic and applied research in this product area, you have the opportunity to work together with some of the most talented scientists, engineers, and product managers. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
US, WA, Seattle
Amazon has co-founded and signed The Climate Pledge, a commitment to reach net zero carbon by 2040. As a team, we leverage GenAI, sensors, smart home devices, cloud services, material science, and Alexa to build products that have a meaningful impact for customers and the climate. In alignment with this bold corporate goal, the Amazon Devices & Services organization is looking for a passionate, talented, and inventive Senior Applied Scientist to help build revolutionary products with potential for major societal impact. Great candidates for this position will have expertise in the areas of agentic AI applications, deep learning, time series analysis, LLMs, and multimodal systems. This includes experience designing autonomous AI agents that can reason, plan, and execute multi-step tasks, building tool-augmented LLM systems with access to external APIs and data sources, implementing multi-agent orchestration, and developing RAG architectures that combine LLMs with domain-specific knowledge bases. You will strive for simplicity and creativity, demonstrating high judgment backed by statistical proof. Key job responsibilities As a Senior Applied Scientist on the Energy Science team, you'll design and deploy agentic AI systems that autonomously analyze data, plan solutions, and execute recommendations. You'll build multi-agent architectures where specialized AI agents coordinate to solve complex optimization problems, and develop tool-augmented LLM applications that integrate with external data sources and APIs to deliver context-aware insights. Your work involves creating multimodal AI systems that synthesize diverse data streams, while implementing RAG pipelines that ground large language models in domain-specific knowledge bases. You'll apply advanced machine learning and deep learning techniques to time series analysis, forecasting, and pattern recognition. Beyond technical innovation, you'll drive end-to-end product development from research through production deployment, collaborating with cross-functional teams to translate AI capabilities into customer experiences. You'll establish rigorous experimentation frameworks to validate model performance and measure business impact, building AI-driven products with potential for major societal impact.
US, CA, San Francisco
Amazon launched the AGI Lab to develop foundational capabilities for useful AI agents. We built Nova Act - a new AI model trained to perform actions within a web browser. The team builds AI/ML infrastructure that powers our production systems to run performantly at high scale. We’re also enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities This role will lead a team of SDEs building AI agents infrastructure from launch to scale. The role requires the ability to span across ML/AI system architecture and infrastructure. You will work closely with application developers and scientists to have a impact on the Agentic AI industry. We're looking for a Software Development Manager who is energized by building high performance systems, making an impact and thrives in fast-paced, collaborative environments. About the team Check out the Nova Act tools our team built on on nova.amazon.com/act
US, WA, Seattle
MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Applied Scientist III Job Location: Seattle, Washington Job Number: AMZ9674037 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data, and run and analyze experiments in a production environment. Identify new opportunities for research in order to meet business goals. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Position Requirements: Master’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and two years of research or work experience in the job offered, or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and five years of progressive post-baccalaureate research or work experience in the job offered or a related occupation as equivalent to the Master’s degree and two years of research or work experience. Must have one year of research or work experience in the following skill(s): (1) programming in Java, C++, Python, or equivalent programming language; and (2) conducting the analysis and development of various supervised and unsupervised machine learning models for moderately complex projects in business, science, or engineering. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $167,100/year to $226,100/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000
IN, KA, Bengaluru
Amazon Health Services (One Medical) About Us: At Health AI, we're revolutionizing healthcare delivery through innovative AI-enabled solutions. As part of Amazon Health Services and One Medical, we're on a mission to make quality healthcare more accessible while improving patient outcomes. Our work directly impacts millions of lives by empowering patients and enabling healthcare providers to deliver more meaningful care. Role Overview: We're seeking an Applied Scientist to join our dynamic team in building state of the art AI/ML solutions for healthcare. This role offers a unique opportunity to work at the intersection of artificial intelligence and healthcare, developing solutions that will shape the future of medical services delivery. Key job responsibilities • Lead end-to-end development of AI/ML solutions for Amazon Health organization, including Amazon Pharmacy and One Medical • Research, design, and implement state-of-the-art machine learning models, with a focus on Large Language Models (LLMs) and Visual Language Models (VLMs) • Optimize and fine-tune models for production deployment, including model distillation for improved latency • Drive scientific innovation while maintaining a strong focus on practical business outcomes • Collaborate with cross-functional teams to translate complex technical solutions into tangible customer benefits • Contribute to the broader Amazon Health scientific community and help shape our technical roadmap
US, MA, Boston
The Artificial General Intelligence (AGI) team is seeking a dedicated, skilled, and innovative Applied Scientist with a robust background in machine learning, statistics, quality assurance, auditing methodologies, and automated evaluation systems to ensure the highest standards of data quality, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As part of the AGI team, an Applied Scientist will collaborate closely with core scientist team developing Amazon Nova models. They will lead the development of comprehensive quality strategies and auditing frameworks that safeguard the integrity of data collection workflows. This includes designing auditing strategies with detailed SOPs, quality metrics, and sampling methodologies that help Nova improve performances on benchmarks. The Applied Scientist will perform expert-level manual audits, conduct meta-audits to evaluate auditor performance, and provide targeted coaching to uplift overall quality capabilities. A critical aspect of this role involves developing and maintaining LLM-as-a-Judge systems, including designing judge architectures, creating evaluation rubrics, and building machine learning models for automated quality assessment. The Applied Scientist will also set up the configuration of data collection workflows and communicate quality feedback to stakeholders. An Applied Scientist will also have a direct impact on enhancing customer experiences through high-quality training and evaluation data that powers state-of-the-art LLM products and services. A day in the life An Applied Scientist with the AGI team will support quality solution design, conduct root cause analysis on data quality issues, research new auditing methodologies, and find innovative ways of optimizing data quality while setting examples for the team on quality assurance best practices and standards. Besides theoretical analysis and quality framework development, an Applied Scientist will also work closely with talented engineers, domain experts, and vendor teams to put quality strategies and automated judging systems into practice.
US, CA, Santa Clara
Amazon Quick Suite is an enterprise AI platform that transforms how organizations work with their data and knowledge. Combining generative AI-powered search, deep research capabilities, intelligent agents and automations, and comprehensive business intelligence, Quick Suite serves tens of thousands of users. Our platform processes thousands of queries monthly, helping teams make faster, data-driven decisions while maintaining enterprise-grade security and governance. From natural language interactions with complex datasets to automated workflows and custom AI agents, Quick Suite is redefining workplace productivity at unprecedented scale. We are seeking a Data Scientist II to join our Quick Data team, focusing on evaluation and benchmarking data development for Quick Suite features, with particular emphasis on Research and other generative AI capabilities. Our mission is to engineer high-quality datasets that are essential to the success of Amazon Quick Suite. From human evaluations and Responsible AI safeguards to Retrieval-Augmented Generation and beyond, our work ensures that Generative AI is enterprise-ready, safe, and effective for users at scale. As part of our diverse team—including data scientists, engineers, language engineers, linguists, and program managers—you will collaborate closely with science, engineering, and product teams. We are driven by customer obsession and a commitment to excellence. Key job responsibilities In this role, you will leverage data-centric AI principles to assess the impact of data on model performance and the broader machine learning pipeline. You will apply Generative AI techniques to evaluate how well our data represents human language and conduct experiments to measure downstream interactions. Specific responsibilities include: * Design and develop comprehensive evaluation and benchmarking datasets for Quick Suite AI-powered features * Leverage LLMs for synthetic data corpora generation; data evaluation and quality assessment using LLM-as-a-judge settings * Create ground truth datasets with high-quality question-answer pairs across diverse domains and use cases * Lead human annotation initiatives and model evaluation audits to ensure data quality and relevance * Develop and refine annotation guidelines and quality frameworks for evaluation tasks * Conduct statistical analysis to measure model performance, identify failure patterns, and guide improvement strategies * Collaborate with ML scientists and engineers to translate evaluation insights into actionable product improvements * Build scalable data pipelines and tools to support continuous evaluation and benchmarking efforts * Contribute to Responsible AI initiatives by developing safety and fairness evaluation datasets About the team Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.