This is an image with six separate photos, one of an Amazon fulfillment center, another of female scientist Belinda Zend, a third of a Pi Day billboard in Times Square with an image of Marie Curie, a fourth with an image of Josh Miele at a computer, a fifth of an Alexa Echo device, and a sixth of a Formula 1 race car.
Images from some of the stories that captivated our readers in the first half of 2022, including Belinda Zeng (top row, middle), head of applied science and engineering, Amazon Search Science and AI, who earlier this year shared her thoughts on what it takes to succeed as a scientist at Amazon, and MacArthur Fellow Josh Miele (lower left), who has merged a lifelong passion for science with a mission to make the world more accessible for people with disabilities.

Ten stories from the first half of 2022 that captivated readers

From Josh Miele's passion for making the world more accessible to improving forecasting by learning quantile functions, these stories resonated with our audience.

  1. Josh Miele, in a purple dress shirt, sits at a desk in an office, he is typing and looking at a computer screen, there are chairs and desks in the background
    Josh Miele, an Amazon principal accessibility researcher, was selected a 2021 MacArthur Foundation Fellow. He has spent his career developing tools to make the world more accessible for people who are blind and visually impaired.
    Meg Coyle / Amazon

    In September 2021, when Josh Miele, an Amazon principal accessibility researcher, got a text from someone at the MacArthur Foundation requesting a phone call, his heart leapt. For anyone in the arts and sciences, a MacArthur Fellowship, known as the “genius” grant, is akin to winning the lottery.

    For Miele, who is blind and has spent his career developing tools to make the world more accessible for people who are blind and visually impaired, a MacArthur grant had long been a fantastical dream. Learn how he has merged a lifelong passion for science with a mission to make the world more accessible for people with disabilities.

  2. Belinda Zeng, the head of applied science and engineering at Amazon Search Science and AI, is seen standing outside in Costa Rica on a sunny day, a wire fence is just behind her in the foreground, and a valley and mountains are seen in the background
    Belinda Zeng is the head of applied science and engineering at Amazon Search Science and AI.
    Courtesy of Belinda Zeng

    Belinda Zeng, head of applied science and engineering at Amazon Search Science and AI, has participated in hundreds of interviews for science roles across the company.

    Earlier this year, she shared her thoughts on what it takes to succeed as a scientist at Amazon — including the lessons she learned as a Bar Raiser: experienced interviewers who help to raise the Amazon recruiting standard.

    Learn what the hiring team looks for and which three Leadership Principles stand out for scientists.

  3. Multilingual Alexa.png
    The MASSIVE dataset is a step toward the creation of multilingual natural-language-understanding models that can generalize easily to new languages.

    Amazon researchers released a new dataset called MASSIVE, which is composed of one million labeled utterances spanning 51 languages, along with open-source code.

    The release provides examples of how to perform massively multilingual NLU modeling and allows practitioners to re-create baseline results for intent classification and slot filling.

  4. Image shows the 2022 F1 car sitting in profile on a racetrack with viewing stands in the background
    The F1 engineering team collaborated with AWS to explore the science of how cars interact when racing in close proximity.
    F1

    When the 2022 FORMULA 1 (F1) racing season started in March, teams will took to the track with newly designed cars engineered to give fans — and drivers — more of the wheel-to-wheel action they’ve been seeking.

    Learn how the F1 engineering team collaborated with AWS to develop new design specifications to help make races more competitive.

  5. Protein graphs.png
    Examples of graph representations of proteins.

    At Amazon Web Services, the use of machine learning to make the information encoded in graphs more useful to customers has been a major research focus.

    In this post, AWS researchers showcased a variety of graph ML applications that customers have developed in collaboration with AWS scientists, from malicious-account detection and automated document processing to knowledge-graph-assisted drug discovery and protein property prediction.

  6. Quantile function animation.gif
    The quantile function is simply the inverse of the cumulative distribution function (if it exists). Its graph can be produced by flipping the cumulative distribution function's graph over.

    The quantile function is a mathematical function that takes a quantile (a percentage of a distribution, from 0 to 1) as input and outputs the value of a variable. It can answer questions like, “If I want to guarantee that 95% of my customers receive their orders within 24 hours, how much inventory do I need to keep on hand?” As such, the quantile function is commonly used in the context of forecasting questions.

    In practical cases, however, we rarely have a tidy formula for computing the quantile function. Instead, statisticians usually use regression analysis to approximate it for a single quantile level at a time. That means that if you decide you want to compute it for a different quantile, you have to build a new regression model — which, today, often means retraining a neural network.

    In a pair of papers presented at this year’s International Conference on Artificial Intelligence and Statistics (AISTATS), Amazon researchers describe an approach to learning an approximation of the entire quantile function at once, rather than simply approximating it for each quantile level.

  7. An overhead shot inside an Amazon fulfillment center shows hundreds of boxes on conveyor belts along with people monitoring the flow of those packages
    Amazon's scale makes picking the right package for each product a challenge. Fortunately, machine learning approaches — particularly deep learning — thrive on big data and massive scale. These tools have helped Amazon reduce per-shipment packaging weight by 36% and eliminate more than a million tons of packaging.

    Finding the right amount of packaging to ship an item can be challenging — and at Amazon, an ever-changing catalog of hundreds of millions of products makes it an ongoing challenge.

    Fortunately, machine learning approaches — particularly deep learning — thrive on big data and massive scale, and a pioneering combination of natural language processing and computer vision is enabling Amazon to hone in on using the right amount of packaging. Learn how these tools have helped Amazon drive change over the past six years, reducing per-shipment packaging weight by 36% and eliminating more than a million tons of packaging, equivalent to more than 2 billion shipping boxes.

  8. Block Corruption Detection.gif
    The initial version of Amazon Prime Video's block corruption detector uses a residual neural network to produce a map indicating the probability of corruption at particular image locations, binarizes that map, and computes the ratio between the corrupted area and the total image area.

    Streaming video can suffer from defects introduced during recording, encoding, packaging, or transmission, so most subscription video services — such as Amazon Prime Video — continually assess the quality of the content they stream.

    Manual content review — known as eyes-on-glass testing — doesn’t scale well, and it presents its own challenges, such as variance in reviewers’ perceptions of quality. More common in the industry is the use of digital signal processing to detect anomalies in the video signal that frequently correlate with defects.

    Three years ago, the Video Quality Analysis (VQA) group in Prime Video started using machine learning to identify defects in captured content from devices, such as gaming consoles, TVs, and set-top boxes, to validate new application releases or offline changes to encoding profiles. Learn how they've been applying the same techniques to problems such as real-time quality monitoring of thousands of channels and live events and to analyzing new catalogue content at scale.

  9. A screen grab of the Amazon Music website
    Since 2018, Amazon Music customers in the US have been able to converse with the Alexa voice assistant. Progress in machine learning has recently made the Alexa music recommender experience even more successful and satisfying for customers.

    Since 2018, Amazon Music customers in the US who aren’t sure what to choose have been able to converse with the Alexa voice assistant. The idea is that Alexa gathers the crucial missing information to help the customer arrive at the right recommendation for that moment. The technical complexity of this challenge is hard to overstate, but progress in machine learning (ML) at Amazon has recently made the Alexa music recommender experience even more successful and satisfying for customers.

    Learn how the Amazon Music Conversations team is using pioneering machine learning to make Alexa's discernment better than ever.

  10. Amazon Science celebrates Pi Day

    To mark Pi Day this year, Amazon Science utilized a Times Square billboard to honor scientists, engineers, and mathematicians past, present, and future.

    The billboard display ran from midnight to 8 a.m. and again — for 3 hours and 14 minutes — from 3:14 p.m. to 6:28 p.m. The display began by honoring Marie Curie, the first woman to be awarded a Nobel Prize in 1903 for her contributions to physics. It was Curie who once famously said, “Nothing in life is to be feared, it is only to be understood. Now is the time to understand more, so that we may fear less.”

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Join the next revolution in robotics at Amazon's Frontier AI & Robotics team, where you'll work alongside world-renowned AI pioneers to push the boundaries of what's possible in robotic intelligence. As an Applied Scientist, you'll be at the forefront of developing breakthrough foundation models that enable robots to perceive, understand, and interact with the world in unprecedented ways. You'll drive independent research initiatives in areas such as perception, manipulation, scene understanding, sim2real transfer, multi-modal foundation models, and multi-task learning, designing novel algorithms that bridge the gap between state-of-the-art research and real-world deployment at Amazon scale. In this role, you'll balance innovative technical exploration with practical implementation, collaborating with platform teams to ensure your models and algorithms perform robustly in dynamic real-world environments. You'll have access to Amazon's vast computational resources, enabling you to tackle ambitious problems in areas like very large multi-modal robotic foundation models and efficient, promptable model architectures that can scale across diverse robotic applications. Key job responsibilities - Design and implement novel deep learning architectures that push the boundaries of what robots can understand and accomplish - Drive independent research initiatives in robotics foundation models, focusing on breakthrough approaches in perception, and manipulation, for example open-vocabulary panoptic scene understanding, scaling up multi-modal LLMs, sim2real/real2sim techniques, end-to-end vision-language-action models, efficient model inference, video tokenization - Lead technical projects from conceptualization through deployment, ensuring robust performance in production environments - Collaborate with platform teams to optimize and scale models for real-world applications - Contribute to the team's technical strategy and help shape our approach to next-generation robotics challenges A day in the life - Design and implement novel foundation model architectures, leveraging our extensive compute infrastructure to train and evaluate at scale - Collaborate with our world-class research team to solve complex technical challenges - Lead technical initiatives from conception to deployment, working closely with robotics engineers to integrate your solutions into production systems - Participate in technical discussions and brainstorming sessions with team leaders and fellow scientists - Leverage our massive compute cluster and extensive robotics infrastructure to rapidly prototype and validate new ideas - Transform theoretical insights into practical solutions that can handle the complexities of real-world robotics applications About the team At Frontier AI & Robotics, we're not just advancing robotics – we're reimagining it from the ground up. Our team is building the future of intelligent robotics through ground breaking foundation models and end-to-end learned systems. We tackle some of the most challenging problems in AI and robotics, from developing sophisticated perception systems to creating adaptive manipulation strategies that work in complex, real-world scenarios. What sets us apart is our unique combination of ambitious research vision and practical impact. We leverage Amazon's massive computational infrastructure and rich real-world datasets to train and deploy state-of-the-art foundation models. Our work spans the full spectrum of robotics intelligence – from multimodal perception using images, videos, and sensor data, to sophisticated manipulation strategies that can handle diverse real-world scenarios. We're building systems that don't just work in the lab, but scale to meet the demands of Amazon's global operations. Join us if you're excited about pushing the boundaries of what's possible in robotics, working with world-class researchers, and seeing your innovations deployed at unprecedented scale.
US, WA, Seattle
The Sponsored Products and Brands (SPB) team at Amazon Ads is transforming advertising through generative AI technologies. We help millions of customers discover products and engage with brands across Amazon.com and beyond. Our team combines human creativity with artificial intelligence to reinvent the entire advertising lifecycle—from ad creation and optimization to performance analysis and customer insights. We develop responsible AI technologies that balance advertiser needs, enhance shopping experiences, and strengthen the marketplace. Our team values innovation and tackles complex challenges that push the boundaries of what's possible with AI. Join us in shaping the future of advertising. Key job responsibilities This role will redesign how ads create personalized, relevant shopping experiences with customer value at the forefront. Key responsibilities include: - Design and develop solutions using GenAI, deep learning, multi-objective optimization and/or reinforcement learning to transform ad retrieval, auctions, whole-page relevance, and shopping experiences. - Partner with scientists, engineers, and product managers to build scalable, production-ready science solutions. - Apply industry advances in GenAI, Large Language Models (LLMs), and related fields to create innovative prototypes and concepts. - Improve the team's scientific and technical capabilities by implementing algorithms, methodologies, and infrastructure that enable rapid experimentation and scaling. - Mentor junior scientists and engineers to build a high-performing, collaborative team. A day in the life As an Applied Scientist on the Sponsored Products and Brands Off-Search team, you will contribute to the development in Generative AI (GenAI) and Large Language Models (LLMs) to revolutionize our advertising flow, backend optimization, and frontend shopping experiences. This is a rare opportunity to redefine how ads are retrieved, allocated, and/or experienced—elevating them into personalized, contextually aware, and inspiring components of the customer journey. You will have the opportunity to fundamentally transform areas such as ad retrieval, ad allocation, whole-page relevance, and differentiated recommendations through the lens of GenAI. By building novel generative models grounded in both Amazon’s rich data and the world’s collective knowledge, your work will shape how customers engage with ads, discover products, and make purchasing decisions. If you are passionate about applying frontier AI to real-world problems with massive scale and impact, this is your opportunity to define the next chapter of advertising science. About the team The Off-Search team within Sponsored Products and Brands (SPB) is focused on building delightful ad experiences across various surfaces beyond Search on Amazon—such as product detail pages, the homepage, and store-in-store pages—to drive monetization. Our vision is to deliver highly personalized, context-aware advertising that adapts to individual shopper preferences, scales across diverse page types, remains relevant to seasonal and event-driven moments, and integrates seamlessly with organic recommendations such as new arrivals, basket-building content, and fast-delivery options. To execute this vision, we work in close partnership with Amazon Stores stakeholders to lead the expansion and growth of advertising across Amazon-owned and -operated pages beyond Search. We operate full stack—from backend ads-retail edge services, ads retrieval, and ad auctions to shopper-facing experiences—all designed to deliver meaningful value.