An overhead shot inside an Amazon fulfillment center shows hundreds of boxes on conveyor belts along with people monitoring the flow of those packages
Amazon's scale makes picking the right package for each product a challenge. Fortunately, machine learning approaches — particularly deep learning — thrive on big data and massive scale. These tools have helped Amazon reduce per-shipment packaging weight by 36% and eliminate more than a million tons of packaging.

How pioneering deep learning is reducing Amazon’s packaging waste

A combination of deep learning, natural language processing, and computer vision enables Amazon to hone in on the right amount of packaging for each product.

Finding the right amount of packaging to ship an item can be challenging — and at Amazon, an ever-changing catalog of hundreds of millions of products makes it an ongoing challenge. In addition, Amazon’s scale also means it is impossible to solve this challenge using manual inspection to choose packaging for each and every item. For the same reason, general packaging rules and run-of-the-mill logic just won’t cut it. What’s required is a cutting-edge-smart automated mechanism that can adapt on the fly to changing circumstances.

Prasanth Meiyappan, top right, an applied scientist, and Matthew Bales, a research science manager, authored "Reducing Amazon’s packaging waste using multimodal deep learning". Their position paper was one of the 10 most read research papers on Amazon Science in 2021.

Fortunately, machine learning approaches — particularly deep learning — thrive on big data and massive scale, and a pioneering combination of natural language processing and computer vision is enabling Amazon to hone in on using the right amount of packaging. These tools have helped Amazon drive change over the past six years, reducing per-shipment packaging weight by 36% and eliminating more than a million tons of packaging, equivalent to more than 2 billion shipping boxes.

“When I started at Amazon in 2017, we had a lot of physical testing of products going on, but not a scalable mechanism that could assess hundreds of millions of products to identify the optimal packaging type for each product,” says research science manager Matthew Bales. Bales, who is also a physicist, heads up machine learning within Amazon’s Customer Packaging Experience team.

“Statistical tests were the first piece, but they are essentially only useful when products have already been shipped in more than one package type. We wanted the capability to predict how a product would fare in a less-protective, lighter, and more sustainable package type. And once you're in that predictive space, you need machine learning,” Bales explains.

The power of customer feedback

To make a prediction about whether a given product could be safely shipped in a particular package type, Bales and his colleagues built a ML model based largely on the text-based data that customers find on the Amazon Store — the item name, description, price, package dimensions, and so on.

Related content
As office buildings become smarter, it is easier to configure them with sustainability management in mind.

The model was trained on millions of examples of products successfully delivered in various packaging types, and on examples of products that arrived damaged in given packaging types. Amazon has access to almost real-time feedback when a product is not sufficiently protected by its packaging, because customers report it via the Online Returns Center and other forms of feedback, including product reviews.

“Customer feedback is paramount,” says Bales. “It powers all of our statistical testing.”

The model learned that certain keywords were particularly important when making packaging decisions. For example, keywords that indicated that a padded mailer would not be the right packaging included “ceramic”, “grocery”, “mug” and “glass”. These products were better shipped in a box. Keywords that suggested mailers were the right choice included “multipack” and “bag.” Those indicated the product might already have some form of protective packaging.

“The portion of the model that's learning from the Amazon Store has learned really well what the product is, and about its dimensions,” says Bales.

Reducing Amazon’s packaging waste using multimodal deep learning

It’s an important step in the journey, but automatically learning what a product is represents only half the battle. Equally important is how the vendor packaged the product before sending it to a fulfillment center. For example, a ceramic mug may be packaged in clear plastic bag, or in a sturdy box.

To identify product packaging at scale, computer vision needed to be deployed. The ML team already knew that the product images on the Amazon Store weren’t helpful when selecting packaging. For example, a multipack of LED bulbs might be illustrated by a picture of a single, unpacked bulb, suggesting it is fragile, yet the multipack is, in fact, safely packaged by the vendor and doesn’t require additional packaging. It is best shipped in its own container.

Bales’s team addressed this challenge by using Amazon’s own image data. When products are delivered to fulfillment centers, many are sent via conveyor belt through special computer-vision tunnels equipped with cameras that capture images of the products from multiple angles. These tunnels are used for many things, including ascertaining product dimensions and spotting defects.

Prasanth Meiyappan, an Amazon applied scientist, expanded the training of the team’s ML model to include these standardized product images in addition to the text classifiers from the catalog — a multimodal approach.

Our model detects the packaging edges to determine shape, identifies a perforation, a bag around the product, or light shining through a glass bottle.
Prasanth Meiyappan

“Our model detects the packaging edges to determine shape, identifies a perforation, a bag around the product, or light shining through a glass bottle.” Meiyappan explains. But to some extent, how the model makes its judgement about what it detects in images is hard for a human to discern, because the product features identified and weighted by the model tend to be complex.

“The important thing,” Bales notes, “is that the packaging decisions generated by the model are empirically accurate.”

Incorporating both text-based and visual data improved the ML model’s performance by as much as 30%, compared with using text-based data alone. Bales and Meiyappan have produced a position paper describing their work.

“When the model is certain of the best package type for a given product, we allow it to auto-certify it for that pack type,” says Bales. “When the model is less certain, it flags a product and its packaging for testing by a human.” The technology is currently being applied to product lines across North America, Europe, and Japan — automatically reducing waste at a growing scale.

“It’s a triple win,” says Bales. “Reduced waste, increased customer satisfaction, and lower costs.”

Balancing act

To arrive at this triple win, though, the team also had to take on a thorny challenge encountered frequently in the ML domain: class imbalance. In a nutshell, the problem is this: if you want an ML model to learn effectively, you ideally provide it with as many examples of failures as successes, so it can learn to differentiate effectively between the two.

The data used to train the model had many millions of examples of product/package pairings, yet depending on the package type, as little as 1% of those examples were for packages that turned out to be unsuitable in some way for the product within.

The machine learning literature to do with packaging is pretty sparse. Not many people deal with the kind of datasets we are dealing with in the packaging domain.
Prasanth Meiyappan

“Prior to implementing ML, we’ve shipped some product in envelopes and mailers for some time,” says Bales. “So, we had loads of examples of things that were good in mailers, but didn't have a lot of examples of things that were bad in mailers. ML models have problems with this kind of overwhelming imbalance.”

“The machine learning literature to do with packaging is pretty sparse,” Meiyappan says. “Not many people deal with the kind of datasets we are dealing with in the packaging domain. How effective a technique is in dealing with dataset imbalance is both domain and dataset specific.”

Thus the team’s approach to the class imbalance problem was primarily experimental. And of the six approaches they applied — four data based, two algorithm based — the clear winner produced a marked improvement in model accuracy. That was a data-based approach called two-phase learning with random under sampling which focuses the model on the minority class in the first phase of training and then on all of the data in the second. “In our position paper we share that knowledge with the ML community,” says Bales, “so that anyone who encounters a similar problem might choose to try this approach for themselves, to see if it also works in their problem space.”

What’s next

The team said they are eager to expand the use of this tool by training the model to understand all Amazon’s customers languages while also incorporating the unique aspects of fulfilment in each country.

Read the Amazon Sustainability Report

Amazon is committed to building a sustainable business for customers and the planet. Learn more about Amazon's goals, strategies, and policies in the Amazon Sustainability Report.

While Amazon scientists continue to research other ways to utilize machine learning to eliminate waste, the company is also working to reduce packaging waste throughout the e-commerce supply chain. Amazon is, for example, increasingly incentivizing its vendors to create optimized e-commerce packaging for themselves that saves space and materials without compromising product protection.

The company’s Shipment Zero goal is to deliver 50% of shipments with net-zero carbon by 2030, which from a packaging perspective means shipping products without added Amazon packaging or in carbon-neutral packaging. This is part of the Amazon’s wider Climate Pledge — a commitment to reach net-zero carbon by 2040, a decade earlier than the 2050 emissions target of the Paris Agreement.

Related content

IN, TS, Hyderabad
Welcome to the Worldwide Returns & ReCommerce team (WWR&R) at Amazon.com. WWR&R is an agile, innovative organization dedicated to ‘making zero happen’ to benefit our customers, our company, and the environment. Our goal is to achieve the three zeroes: zero cost of returns, zero waste, and zero defects. We do this by developing products and driving truly innovative operational excellence to help customers keep what they buy, recover returned and damaged product value, keep thousands of tons of waste from landfills, and create the best customer returns experience in the world. We have an eye to the future – we create long-term value at Amazon by focusing not just on the bottom line, but on the planet. We are building the most sustainable re-use channel we can by driving multiple aspects of the Circular Economy for Amazon – Returns & ReCommerce. Amazon WWR&R is comprised of business, product, operational, program, software engineering and data teams that manage the life of a returned or damaged product from a customer to the warehouse and on to its next best use. Our work is broad and deep: we train machine learning models to automate routing and find signals to optimize re-use; we invent new channels to give products a second life; we develop highly respected product support to help customers love what they buy; we pilot smarter product evaluations; we work from the customer backward to find ways to make the return experience remarkably delightful and easy; and we do it all while scrutinizing our business with laser focus. You will help create everything from customer-facing and vendor-facing websites to the internal software and tools behind the reverse-logistics process. You can develop scalable, high-availability solutions to solve complex and broad business problems. We are a group that has fun at work while driving incredible customer, business, and environmental impact. We are backed by a strong leadership group dedicated to operational excellence that empowers a reasonable work-life balance. As an established, experienced team, we offer the scope and support needed for substantial career growth. Amazon is earth’s most customer-centric company and through WWR&R, the earth is our customer too. Come join us and innovate with the Amazon Worldwide Returns & ReCommerce team!
GB, MLN, Edinburgh
We’re looking for a Machine Learning Scientist in the Personalization team for our Edinburgh office experienced in generative AI and large models. You will be responsible for developing and disseminating customer-facing personalized recommendation models. This is a hands-on role with global impact working with a team of world-class engineers and scientists across the Edinburgh offices and wider organization. You will lead the design of machine learning models that scale to very large quantities of data, and serve high-scale low-latency recommendations to all customers worldwide. You will embody scientific rigor, designing and executing experiments to demonstrate the technical efficacy and business value of your methods. You will work alongside a science team to delight customers by aiding in recommendations relevancy, and raise the profile of Amazon as a global leader in machine learning and personalization. Successful candidates will have strong technical ability, focus on customers by applying a customer-first approach, excellent teamwork and communication skills, and a motivation to achieve results in a fast-paced environment. Our position offers exceptional opportunities for every candidate to grow their technical and non-technical skills. If you are selected, you have the opportunity to make a difference to our business by designing and building state of the art machine learning systems on big data, leveraging Amazon’s vast computing resources (AWS), working on exciting and challenging projects, and delivering meaningful results to customers world-wide. Key job responsibilities Develop machine learning algorithms for high-scale recommendations problems. Rapidly design, prototype and test many possible hypotheses in a high-ambiguity environment, making use of both quantitative analysis and business judgement. Collaborate with software engineers to integrate successful experimental results into large-scale, highly complex Amazon production systems capable of handling 100,000s of transactions per second at low latency. Report results in a manner which is both statistically rigorous and compellingly relevant, exemplifying good scientific practice in a business environment.
US, WA, Seattle
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! In Prime Video READI, our mission is to automate infrastructure scaling and operational readiness. We are growing a team specialized in time series modeling, forecasting, and release safety. This team will invent and develop algorithms for forecasting multi-dimensional related time series. The team will develop forecasts on key business dimensions with optimization recommendations related to performance and efficiency opportunities across our global software environment. As a founding member of the core team, you will apply your deep coding, modeling and statistical knowledge to concrete problems that have broad cross-organizational, global, and technology impact. Your work will focus on retrieving, cleansing and preparing large scale datasets, training and evaluating models and deploying them to production where we continuously monitor and evaluate. You will work on large engineering efforts that solve significantly complex problems facing global customers. You will be trusted to operate with complete independence and are often assigned to focus on areas where the business and/or architectural strategy has not yet been defined. You must be equally comfortable digging in to business requirements as you are drilling into design with development teams and developing production ready learning models. You consistently bring strong, data-driven business and technical judgment to decisions. You will work with internal and external stakeholders, cross-functional partners, and end-users around the world at all levels. Our team makes a big impact because nothing is more important to us than delivering for our customers, continually earning their trust, and thinking long term. You are empowered to bring new technologies to your solutions. If you crave a sense of ownership, this is the place to be.
US, WA, Seattle
Amazon Advertising operates at the intersection of eCommerce and advertising, and is investing heavily in building a world-class advertising business. We are defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products to improve both shopper and advertiser experience. With a broad mandate to experiment and innovate, we grow at an unprecedented rate with a seemingly endless range of new opportunities. The Ad Response Prediction team in Sponsored Products organization build advanced deep-learning models, large-scale machine-learning pipelines, and real-time serving infra to match shoppers’ intent to relevant ads on all devices, for all contexts and in all marketplaces. Through precise estimation of shoppers’ interaction with ads and their long-term value, we aim to drive optimal ads allocation and pricing, and help to deliver a relevant, engaging and delightful ads experience to Amazon shoppers. As the business and the complexity of various new initiatives we take continues to grow, we are looking for talented Applied Scientists to join the team. Key job responsibilities As a Applied Scientist II, you will: * Conduct hands-on data analysis, build large-scale machine-learning models and pipelines * Work closely with software engineers on detailed requirements, technical designs and implementation of end-to-end solutions in production * Run regular A/B experiments, gather data, perform statistical analysis, and communicate the impact to senior management * Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving * Provide technical leadership, research new machine learning approaches to drive continued scientific innovation * Be a member of the Amazon-wide Machine Learning Community, participating in internal and external MeetUps, Hackathons and Conferences
US, WA, Seattle
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities As an Applied Scientist in the Content Understanding Team, you will lead the end-to-end research and deployment of video and multi-modal models applied to a variety of downstream applications. More specifically, you will: - Work backwards from customer problems to research and design scientific approaches for solving them - Work closely with other scientists, engineers and product managers to expand the depth of our product insights with data, create a variety of experiments to determine the high impact projects to include in planning roadmaps - Stay up-to-date with advancements and the latest modeling techniques in the field - Publish your research findings in top conferences and journals About the team Our Prime Video Content Understanding team builds holistic media representations (e.g. descriptions of scenes, semantic embeddings) and apply them to new customer experiences supply chain problems. Our technology spans the entire Prime Video catalogue globally, and we enable instant recaps, skip intro timing, ad placement, search, and content moderation.
IN, HR, Gurugram
We're on a journey to build something new a green field project! Come join our team and build new discovery and shopping products that connect customers with their vehicle of choice. We're looking for a talented Senior Applied Scientist to join our team of product managers, designers, and engineers to design, and build innovative automotive-shopping experiences for our customers. This is a great opportunity for an experienced engineer to design and implement the technology for a new Amazon business. We are looking for a Applied Scientist to design, implement and deliver end-to-end solutions. We are seeking passionate, hands-on, experienced and seasoned Senior Applied Scientist who will be deep in code and algorithms; who are technically strong in building scalable computer vision machine learning systems across item understanding, pose estimation, class imbalanced classifiers, identification and segmentation.. You will drive ideas to products using paradigms such as deep learning, semi supervised learning and dynamic learning. As a Senior Applied Scientist, you will also help lead and mentor our team of applied scientists and engineers. You will take on complex customer problems, distill customer requirements, and then deliver solutions that either leverage existing academic and industrial research or utilize your own out-of-the-box but pragmatic thinking. In addition to coming up with novel solutions and prototypes, you will directly contribute to implementation while you lead. A successful candidate has excellent technical depth, scientific vision, project management skills, great communication skills, and a drive to achieve results in a unified team environment. You should enjoy the process of solving real-world problems that, quite frankly, haven’t been solved at scale anywhere before. Along the way, we guarantee you’ll get opportunities to be a bold disruptor, prolific innovator, and a reputed problem solver—someone who truly enables AI and robotics to significantly impact the lives of millions of consumers. Key job responsibilities Architect, design, and implement Machine Learning models for vision systems on robotic platforms Optimize, deploy, and support at scale ML models on the edge. Influence the team's strategy and contribute to long-term vision and roadmap. Work with stakeholders across , science, and operations teams to iterate on design and implementation. Maintain high standards by participating in reviews, designing for fault tolerance and operational excellence, and creating mechanisms for continuous improvement. Prototype and test concepts or features, both through simulation and emulators and with live robotic equipment Work directly with customers and partners to test prototypes and incorporate feedback Mentor other engineer team members. A day in the life - 6+ years of building machine learning models for retail application experience - PhD, or Master's degree and 6+ years of applied research experience - Experience programming in Java, C++, Python or related language - Experience with neural deep learning methods and machine learning - Demonstrated expertise in computer vision and machine learning techniques.
US, WA, Seattle
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities As an Applied Scientist in the Content Understanding Team, you will lead the end-to-end research and deployment of video and multi-modal models applied to a variety of downstream applications. More specifically, you will: - Work backwards from customer problems to research and design scientific approaches for solving them - Work closely with other scientists, engineers and product managers to expand the depth of our product insights with data, create a variety of experiments to determine the high impact projects to include in planning roadmaps - Stay up-to-date with advancements and the latest modeling techniques in the field - Publish your research findings in top conferences and journals About the team Our Prime Video Content Understanding team builds holistic media representations (e.g. descriptions of scenes, semantic embeddings) and apply them to new customer experiences supply chain problems. Our technology spans the entire Prime Video catalogue globally, and we enable instant recaps, skip intro timing, ad placement, search, and content moderation.
US, WA, Seattle
Do you want to re-invent how millions of people consume video content on their TVs, Tablets and Alexa? We are building a free to watch streaming service called Fire TV Channels (https://techcrunch.com/2023/08/21/amazon-launches-fire-tv-channels-app-400-fast-channels/). Our goal is to provide customers with a delightful and personalized experience for consuming content across News, Sports, Cooking, Gaming, Entertainment, Lifestyle and more. You will work closely with engineering and product stakeholders to realize our ambitious product vision. You will get to work with Generative AI and other state of the art technologies to help build personalization and recommendation solutions from the ground up. You will be in the driver's seat to present customers with content they will love. Using Amazon’s large-scale computing resources, you will ask research questions about customer behavior, build state-of-the-art models to generate recommendations and run these models to enhance the customer experience. You will participate in the Amazon ML community and mentor Applied Scientists and Software Engineers with a strong interest in and knowledge of ML. Your work will directly benefit customers and you will measure the impact using scientific tools.
US, MA, Boston
The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Applied Scientist with a strong deep learning background, to build industry-leading technology with Large Language Models (LLMs) and multi-modal systems. You will support projects that work on technologies including multi-modal model alignment, moderation systems and evaluation. Key job responsibilities As an Applied Scientist with the AGI team, you will support the development of novel algorithms and modeling techniques, to advance the state of the art with LLMs. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in generative artificial intelligence (GenAI). You are also expected to publish in top tier conferences. About the team The AGI team has a mission to push the envelope in LLMs and multimodal systems. Specifically, we focus on model alignment with an aim to maintain safety while not denting utility, in order to provide the best-possible experience for our customers.
IN, HR, Gurugram
Our customers have immense faith in our ability to deliver packages timely and as expected. A well planned network seamlessly scales to handle millions of package movements a day. It has monitoring mechanisms that detect failures before they even happen (such as predicting network congestion, operations breakdown), and perform proactive corrective actions. When failures do happen, it has inbuilt redundancies to mitigate impact (such as determine other routes or service providers that can handle the extra load), and avoids relying on single points of failure (service provider, node, or arc). Finally, it is cost optimal, so that customers can be passed the benefit from an efficiently set up network. Amazon Shipping is hiring Applied Scientists to help improve our ability to plan and execute package movements. As an Applied Scientist in Amazon Shipping, you will work on multiple challenging machine learning problems spread across a wide spectrum of business problems. You will build ML models to help our transportation cost auditing platforms effectively audit off-manifest (discrepancies between planned and actual shipping cost). You will build models to improve the quality of financial and planning data by accurately predicting ship cost at a package level. Your models will help forecast the packages required to be pick from shipper warehouses to reduce First Mile shipping cost. Using signals from within the transportation network (such as network load, and velocity of movements derived from package scan events) and outside (such as weather signals), you will build models that predict delivery delay for every package. These models will help improve buyer experience by triggering early corrective actions, and generating proactive customer notifications. Your role will require you to demonstrate Think Big and Invent and Simplify, by refining and translating Transportation domain-related business problems into one or more Machine Learning problems. You will use techniques from a wide array of machine learning paradigms, such as supervised, unsupervised, semi-supervised and reinforcement learning. Your model choices will include, but not be limited to, linear/logistic models, tree based models, deep learning models, ensemble models, and Q-learning models. You will use techniques such as LIME and SHAP to make your models interpretable for your customers. You will employ a family of reusable modelling solutions to ensure that your ML solution scales across multiple regions (such as North America, Europe, Asia) and package movement types (such as small parcel movements and truck movements). You will partner with Applied Scientists and Research Scientists from other teams in US and India working on related business domains. Your models are expected to be of production quality, and will be directly used in production services. You will work as part of a diverse data science and engineering team comprising of other Applied Scientists, Software Development Engineers and Business Intelligence Engineers. You will participate in the Amazon ML community by authoring scientific papers and submitting them to Machine Learning conferences. You will mentor Applied Scientists and Software Development Engineers having a strong interest in ML. You will also be called upon to provide ML consultation outside your team for other problem statements. If you are excited by this charter, come join us!