Careers

Amazon Science gives you insight into the company’s approach to customer focused scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists continue to publish, teach, and engage with the academic community, in addition to utilizing our working backwards method to enrich the way we live and work. Please visit https://www.amazon.science for more information. Are you an expert in Natural Language Processing (NLP) and Large Language Models (LLM)? Are you interested in building Generative AI solutions on complex business problems that have significant global benefit. The Brand Protection team designs and builds high performance AI systems using machine learning that identify and prevent abuse and counterfeit on behalf of brand owners worldwide. We are looking for a highly talented scientist to help build of our vision for Brand Protection. As a senior applied scientist on the team, you will use NLP and LLM techniques to understand and extract key information from product detail page, built automated AI solutions that thinks like human to assist decision making and eventually make autonomous decisions. You will work backwards from data insights and customer feedback to build the right machine learning solutions, and resourceful in finding innovative solutions to unsolved problems. You will work closely will product team and engineering partners to launch the solution into production and owning the end-to-end solution. An ideal candidate should have extensive experience driving Machine Learning initiatives, specially in NLP and LLM applications, from conception to launch in a rapidly evolving environment. Amazon’s growth requires leaders who move fast, have an entrepreneurial spirit to create new solutions, have an unrelenting tenacity to get things done, and are capable of breaking down and solving complex problems. Major responsibilities: - Understand business challenges by analyzing data and customer feedback - Collaborate with tech and product teams on building ML strategies, experimentation, implementation and continuous improvement - Analyze and extract relevant information from large amounts of both structured and unstructured data to design strategies to solve business problems. - Use NLP, LLM and machine learning techniques to create scalable solutions for business problems - Create business and analytics reports and present to the senior management teams - Research and implement novel AI solutions and publish research papers About the team Here at Selling Partner Services, we embrace our differences. We are committed to furthering our culture of inclusion. We have 14 employee-led affinity groups, reaching 10,000+ employees in chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our DEI Ambassador Program. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply cutting edge Generative AI algorithms to solve real world problems with significant impact? The AWS Industries Team at AWS helps AWS customers implement Generative AI solutions and realize transformational business opportunities for AWS customers in the most strategic industry verticals. This is a team of data scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, select and train and fine tune the right models, define paths to navigate technical or business challenges, develop proof-of-concepts, and build applications to launch these solutions at scale. The AWS Industries team provides guidance and implements best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. In this Data Scientist role you will be capable of using GenAI and other techniques to design, evangelize, and implement and scale cutting-edge solutions for never-before-solved problems. Key job responsibilities - Collaborate with AI/ML scientists, engineers, and architects to research, design, develop, and evaluate cutting-edge generative AI algorithms and build ML systems to address real-world challenges - Interact with customers directly to understand the business problem, help and aid them in implementation of generative AI solutions, deliver briefing and deep dive sessions to customers and guide customer on adoption patterns and paths to production - Create and deliver best practice recommendations, tutorials, blog posts, publications, sample code, and presentations adapted to technical, business, and executive stakeholder - Provide customer and market feedback to Product and Engineering teams to help define product direction About the team Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Have you ever ordered a product on Amazon and when that box with the smile arrived you wondered how it got to you so fast? Have you wondered where it came from and how much it cost Amazon to deliver it to you? If so, the WW Amazon Logistics, Business Analytics team is for you. We manage the delivery of tens of millions of products every week to Amazon’s customers, achieving on-time delivery in a cost-effective manner. We are looking for an enthusiastic, customer obsessed, Sr. Applied Scientist with good analytical skills to help manage projects and operations, implement scheduling solutions, improve metrics, and develop scalable processes and tools. The primary role of an Operations Research Scientist within Amazon is to address business challenges through building a compelling case, and using data to influence change across the organization. This individual will be given responsibility on their first day to own those business challenges and the autonomy to think strategically and make data driven decisions. Decisions and tools made in this role will have significant impact to the customer experience, as it will have a major impact on how the final phase of delivery is done at Amazon. Ideal candidates will be a high potential, strategic and analytic graduate with a PhD in (Operations Research, Statistics, Engineering, and Supply Chain) ready for challenging opportunities in the core of our world class operations space. Great candidates have a history of operations research, and the ability to use data and research to make changes. This role requires robust program management skills and research science skills in order to act on research outcomes. This individual will need to be able to work with a team, but also be comfortable making decisions independently, in what is often times an ambiguous environment. Responsibilities may include: - Develop input and assumptions based preexisting models to estimate the costs and savings opportunities associated with varying levels of network growth and operations - Creating metrics to measure business performance, identify root causes and trends, and prescribe action plans - Managing multiple projects simultaneously - Working with technology teams and product managers to develop new tools and systems to support the growth of the business - Communicating with and supporting various internal stakeholders and external audiences

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Applied Scientist. You will develop and implement state-of-the-art algorithms and models for advanced information retrieval, and tune LLM-based prompting to optimize Retrieval Augmented Generation (RAG) for customer experiences. As a Senior Applied Scientist, you will play a critical role developing Amazon's foundational Generative AI (Gen AI) technologies that serve our global customers. Key job responsibilities - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in Gen AI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports

The Seller Fees organization drives the monetization infrastructure powering Amazon's global marketplace, processing billions of transactions for over two million active third-party sellers worldwide. Our team owns the complete technical stack and strategic vision for fee computation systems, leveraging advanced machine learning to optimize seller experiences and maintain fee integrity at unprecedented scale. We're seeking an exceptional Applied Scientist to push the boundaries of large-scale ML systems in a business-critical domain. This role presents unique opportunities to • Architect and deploy state-of-the-art transformer-based models for fee classification and anomaly detection across hundreds of millions of products • Pioneer novel applications of multimodal LLMs to analyze product attributes, images, and seller metadata for intelligent fee determination • Build production-scale generative AI systems for fee integrity and seller communications • Advance the field of ML through novel research in high-stakes, large-scale transaction processing • Develop SOTA causal inference frameworks integrated with deep learning to understand fee impacts and optimize seller outcomes • Collaborate with world-class scientists and engineers to solve complex problems at the intersection of deep learning, economics, and large business systems. If you're passionate about advancing the state-of-the-art in applied ML/AI while tackling challenging problems at global scale, we want you on our team! Key job responsibilities Responsibilities: . Design measurable and scalable science solutions that can be adopted across stores worldwide with different languages, policy and requirements. · Integrate AI (both generative and symbolic) into compound agentic workflows to transform complex business systems into intelligent ones for both internal and external customers. · Develop large scale classification and prediction models using the rich features of text, image and customer interactions and state-of-the-art techniques. · Research and implement novel machine learning, statistical and econometrics approaches. · Write high quality code and implement scalable models within the production systems. · Stay up to date with relevant scientific publications. · Collaborate with business and software teams both within and outside of the fees organization.

The Selling Partner Experience (SPX) organization strives to make Amazon the best place for Selling Partners to do business. The SPX Science team is building an AI-powered conversational assistant to transform the Selling Partner experience. The Selling Assistant is a trusted partner and a seasoned advisor that’s always available to enable our partners to thrive in Amazon’s stores. It takes away the cognitive load of selling on Amazon by providing a single interface to handle a diverse set of selling needs. The assistant always stays by the seller's side, talks to them in their language, enables them to capitalize on opportunities, and helps them accomplish their business goals with ease. It is powered by the state-of-the-art Generative AI, going beyond a typical chatbot to provide a personalized experience to sellers running real businesses, large and small. Do you want to join an innovative team of scientists, engineers, product and program managers who use the latest Generative AI and Machine Learning technologies to help Amazon create a delightful Selling Partner experience? Do you want to build solutions to real business problems by automatically understanding and addressing sellers’ challenges, needs and opportunities? Are you excited by the prospect of contributing to one of Amazon’s most strategic Generative AI initiatives? If yes, then you may be a great fit to join the Selling Partner Experience Science team. Key job responsibilities - Use state-of-the-art Machine Learning and Generative AI techniques to create the next generation of the tools that empower Amazon's Selling Partners to succeed. - Design, develop and deploy highly innovative models to interact with Sellers and delight them with solutions. - Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features. - Establish scalable, efficient, automated processes for large scale data analyses, model benchmarking, model validation and model implementation. - Research and implement novel machine learning and statistical approaches. - Participate in strategic initiatives to employ the most recent advances in ML in a fast-paced, experimental environment. About the team Selling Partner Experience Science is a growing team of scientists, engineers and product leaders engaged in the research and development of the next generation of ML-driven technology to empower Amazon's Selling Partners to succeed. We draw from many science domains, from Natural Language Processing to Computer Vision to Optimization to Economics, to create solutions that seamlessly and automatically engage with Sellers, solve their problems, and help them grow. We are focused on building seller facing AI-powered tools using the latest science advancements to empower sellers to drive the growth of their business. We strive to radically simplify the seller experience, lowering the cognitive burden of selling on Amazon by making it easy to accomplish critical tasks such as launching new products, understanding and complying with Amazon’s policies and taking actions to grow their business.

We are designing the future. If you are in quest of an iterative fast-paced environment, where you can drive innovation through scientific inquiry, and provide tangible benefit to hundreds of thousands of our associates worldwide, this is your opportunity. Come work on the Amazon Worldwide Fulfillment Design & Engineering Team! We are looking for an exceptional Principal Research Scientist, someone that is excited to work on complex real-world challenges for which a comprehensive scientific approach is necessary to drive solutions. Your investigations will include identifying and mitigating risks resulting in robust design and implementation of safe and reliable fulfillment center designs. We are seeking a Principal Reliability Scientist who will be responsible to lead researach specific to reliability for Amazon Fulfillment Facilities. Key job responsibilities a. Employing a Failure based approach to develop and implement both analytical and empirical methods for identifying and evaluating risks at the stages of facility design, MHE selection, and deployment. b. Lead research activities related to validation Design initiatives for a warehouse, Develop predictive modelling techniques, and test plans. c. Lead AI-powered solutions that combine data, machine learning, and domain knowledge about asset operations to help anticipate reliability risks, increase uptime, manage CapEx and OpEx costs, and improve productivity. d. Identifying gaps in current design standards and guidelines, and lead comprehensive research to redefine “industry best practices” based on solid scientific foundations. e. Continuously strive to gain in-depth knowledge of your profession, as well as branch out to learn about intersecting fields, such as robotics and Mechatronics. f. Traveling to our various sites to perform thorough assessments and gain in-depth operational feedback, approximately 25%-50% of the time. g. Regular communication with Executive management regarding status, risks and operational program metrics. Key job responsibilities You are a trusted part of the technical leadership of an organization (typically at the Director level). As a key influencer in planning strategy, you bring business and industry context to data science and technology decisions. Influences science development and applications for the organization. Drives scientific methodology, innovation and delivery. Develops others. Takes a leadership role in the internal or external scientific community. Actively involved in organization wide engineering and strategic roadmaps. As a “hands-on” data science leader, you are accountable for significantly large projects, often in new territory, with quantifiable bottom-line impact. You drive experiments and rigorous analysis to innovatively answer design questions and evaluate process/products. A day in the life The activities more focused on strategic solution development for solving design problems. This starts with collaboration with both internal science(simulation, data analytics and SME), design and external product teams. You guide solutions for intrinsically hard problems, supporting expertise as needed. You decompose complex problems into straightforward component solutions. You propose projects that may require the work of several teams to implement; About the team The IDEAS team, which stands for Innovation, Digitization, Engineering, Analytics, and Simulation, focuses on providing cross-functional, collaborative support to design teams so they can provide reliable and efficient solutions. We are part of the World Wide Design Engineering team under the umbrella of Fulfillment Technology and Robotics (FTR) larger organization responsible for design solutions to majority Amazon fulfillment network. Members of the IDEAS team have expertise in engineering solutions based on science and math, with specializations in data analytics, material flow simulation, and Subject Matter Experts (SME) groups with experts in spacial computing, noise, process, controls and new technology validation.

Join us in the evolution of Amazon’s Seller business! The Selling Partner Growth organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we catalyze SP growth with comprehensive and accurate data, unique insights, and actionable recommendations and collaborate with WW SP facing teams to drive adoption and create feedback loops. We strongly believe that any motivated SP should be able to grow their businesses and reach their full potential supported by Amazon tools and resources. We are looking for a Senior Applied Scientist to lead us to identify data-driven insight and opportunities to improve our SP growth strategy and drive new seller success. As a successful applied scientist on our talented team of scientists and engineers, you will solve complex problems to identify actionable opportunities, and collaborate with engineering, research, and business teams for future innovation. You need to have deep understanding on the business domain and have the ability to connect business with science. You are also strong in ML modeling and scientific foundation with the ability to collaborate with engineering to put models in production to answer specific business questions. You are an expert at synthesizing and communicating insights and recommendations to audiences of varying levels of technical sophistication. You will continue to contribute to the research community, by working with scientists across Amazon, as well as collaborating with academic researchers and publishing papers (www.aboutamazon.com/research). Key job responsibilities As a Sr. Applied Scientist in the team, you will: - Identify opportunities to improve SP growth and translate those opportunities into science problems via principled statistical solutions (e.g. ML, causal, RL). - Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in MLOps. - Design and lead roadmaps for complex science projects to help SP have a delightful selling experience while creating long term value for our shoppers. - Work with our engineering partners and draw upon your experience to meet latency and other system constraints. - Identify untapped, high-risk technical and scientific directions, and simulate new research directions that you will drive to completion and deliver. - Be responsible for communicating our science innovations to the broader internal & external scientific community.

Our team leads the development and optimization of on-device ML models for Amazon's hardware products, including audio, vision, and multi-modal AI features. We work at the critical intersection of ML innovation and silicon design, ensuring AI capabilities can run efficiently on resource-constrained devices. Currently, we enable production ML models across multiple device families, including Echo, Ring/Blink, and other consumer devices. Our work directly impacts Amazon's customer experiences in consumer AI device market. The solutions we develop determine which AI features can be offered on-device versus requiring cloud connectivity, ultimately shaping product capabilities and customer experience across Amazon's hardware portfolio. This is a unique opportunity to shape the future of AI in consumer devices at unprecedented scale. You'll be at the forefront of developing industry-first model architectures and compression techniques that will power AI features across millions of Amazon devices worldwide. Your innovations will directly enable new AI features that enhance how customers interact with Amazon products every day. Come join our team! Key job responsibilities As a Principal Applied Scientist, you will: • Own the technical architecture and optimization strategy for ML models deployed across Amazon's device ecosystem, from existing to yet-to-be-shipped products. • Develop novel model architectures optimized for our custom silicon, establishing new methodologies for model compression and quantization. • Create an evaluation framework for model efficiency and implement multimodal optimization techniques that work across vision, language, and audio tasks. • Define technical standards for model deployment and drive research initiatives in model efficiency to guide future silicon designs. • Spend the majority of your time doing deep technical work - developing novel ML architectures, writing critical optimization code, and creating proof-of-concept implementations that demonstrate breakthrough efficiency gains. • Influence architecture decisions impacting future silicon generations, establish standards for model optimization, and mentor others in advanced ML techniques.

The Advertising Incrementality Measurement (AIM) team is looking for an Applied Scientist II with experience in causal inference, experimentation, and ML development to help us expand our causal modeling solutions for understanding advertising effectiveness. Our work is foundational to providing customer-facing experimentation tools, furthering internal research & development, and building out Amazon's new Multi-Touch Attribution (MTA) measurement offerings. Incrementality measurement is a lynchpin for the next generation of Amazon Advertising measurement solutions and this role will play a key role in the release and expansion of these offerings. Key job responsibilities * Partner with economists and senior team members to drive science improvements and implement technical solutions at the state-of-the-art of machine learning and econometrics * Partner with engineering and other science collaborators to design, implement, prototype, deploy, and maintain large-scale causal ML models. * Carry out in-depth research and analysis exploring advertising-related data sets, including large sets of real-world experimental data, to understand advertiser behavior, highlight model improvement opportunities, and understand shortcomings and limitations. * Define data quality standards for understanding typical behavior, capturing outliers, and detecting model performance issues. * Work with product stakeholders to help improve our ability to provide quality measurement of advertising effectiveness for our customers. About the team AIM is a cross disciplinary team of engineers, product managers, economists, data scientists, and applied scientists with a charter to build scientifically-rigorous causal inference methodologies at scale. Our job is to help customers cut through the noise of the modern advertising landscape and understand what actions, behaviors, and strategies actually have a real, measurable impact on key outcomes. The data we produce becomes the effective ground truth for advertisers and partners making decisions affecting $10s to $100s of millions in advertising spend.