Careers

Amazon's Community Intelligence Science & Engineering (CISE) team operates at the intersection of computational social science, artificial intelligence, and operational planning. We build and validate models that quantify how Amazon's operational presence impacts local communities, and embed those signals into core planning models that drive Last Mile, Middle Mile, and site-level decisions across our network. You'll work at the forefront of applied AI and causal inference, building systems that influence decisions affecting thousands of communities daily. This role offers a unique opportunity to shape how the world's most customer-centric company measures, forecasts, and reduces operational risk to the communities we serve. A successful Senior Research Scientist on our team demonstrates exceptional scientific rigor combined with pragmatic execution. You will design the causal frameworks and predictive models that systematically embed these community signals into core operational planning processes where they do not yet exist. This means balancing breakthrough research with production deployment, collaborating across multiple science organizations, and translating complex analytical findings into actionable insights that influence senior leadership strategy. As a Senior Research Scientist, you will partner with product teams, operational scientists, and technical leaders across Last Mile Planning Science, Middle Mile Relay, Safety, and Worldwide Operations Security to identify opportunities where community intelligence creates multiplicative business impact. Key job responsibilities - Collaborate with operational science teams to integrate community risk signals into existing operational models and decision-making systems, with a focus on quantifying performance lift and defining integration architecture - Design and execute experiments to measure how community-impacting operational policies affect business outcomes - Build automated causal discovery systems leveraging knowledge graphs, LLMs, and document understanding to uncover relationships between operational policies and community outcomes - Design and deploy production ML forecasting systems with extended prediction horizons using multi-modal data sources, including survey-based indices, geospatial risk features, and operational metrics - Mentor junior scientists and contribute to building a research culture that balances high-risk, high-reward innovation with reliable product delivery About the team Amazon Community Operations (CommOps) works to anticipate our communities’ needs and build positive net impact anywhere we operate. From Operational Excellence to Community Outreach, Community Operations is defining what it means to be a positive presence in the community. This is a fast-paced, start-up environment where creative problem solving, operational excellence, and building relationships are the core of our day-to-day work.

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Applied Scientist III Job Location: Seattle, Washington Job Number: AMZ9674037 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data, and run and analyze experiments in a production environment. Identify new opportunities for research in order to meet business goals. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Position Requirements: Master’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and two years of research or work experience in the job offered, or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and five years of progressive post-baccalaureate research or work experience in the job offered or a related occupation as equivalent to the Master’s degree and two years of research or work experience. Must have one year of research or work experience in the following skill(s): (1) programming in Java, C++, Python, or equivalent programming language; and (2) conducting the analysis and development of various supervised and unsupervised machine learning models for moderately complex projects in business, science, or engineering. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $167,100/year to $226,100/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

The AGI Information organization is at the forefront of artificial intelligence and machine learning innovation, developing AI systems used across AWS, Alexa, and other Amazon businesses that transform how customers interact with information, in particular integrating a broad range of structured and unstructured information into AI systems (e.g. with RAG techniques). Our team combines world-class research with production-scale engineering to deliver impactful AI-driven products and services. We're looking for an experienced leader who can drive scientific excellence while building and mentoring high-performing teams of applied scientists and machine learning engineers. If you are deeply familiar with LLMs, natural language processing, and machine learning and have experience managing high-performing research teams, this may be the right opportunity for you. Our fast-paced environment requires a high degree of independence in making decisions and driving ambitious research agendas all the way to production. You will work with other science and engineering teams as well as business stakeholders to maximize velocity and impact of your team's contributions. It's an exciting time to be a leader in AI research. In Amazon's AGI Information team, you can make your mark by improving information-driven experience of Amazon customers worldwide! Key job responsibilities * Lead and manage teams of applied scientists and machine learning engineers, providing mentorship, career development, and performance management * Define and execute the technical roadmap for applied science initiatives, balancing innovation with business impact * Work with new technologies and methodologies that improve model performance, usability, and scalability of ML systems * Translate complex business requirements into technical deliverables and deliver operationally stable solutions that provide exceptional customer experiences * Participate in the full development cycle, end-to-end, from research and design to implementation, testing, documentation, delivery, and maintenance * Evaluate and make strategic decisions around the use of new or existing ML frameworks, tools, and technologies * Collaborate with Senior Engineers, Principal Engineers, and Principal Scientists across the organization to define architecture and research plans for the next three years * Drive scientific rigor through experimentation, A/B testing, and data-driven decision making Partner with cross-functional teams including product management, engineering, and business stakeholders to align science initiatives with business objectives * Publish research findings and represent Amazon at top-tier conferences and in the scientific community * Establish best practices for ML development, including model evaluation, monitoring, and continuous improvement

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through industry leading generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. We are the Sponsored Products - Marketplace Intelligence (MI) team. We are looking for an Applied Scientist to help build production ML and bandit solutions to customize the search experience. We determine which ads to show in Amazon search, where to place them, how many ads to place, and to which customers. This helps shoppers discover new products while helping advertisers put their products in front of the right customers, aligning shoppers’, advertisers’, and Amazon’s interests. To do this, we apply a broad range of machine learning, causal inference, and optimization techniques to continuously explore, learn, and optimize the allocation and ranking of ads on the search page. We are an interdisciplinary team with a focus on customer obsession and inventing and simplifying. Our primary focus is on improving the SP experience in search by gaining a deep understanding of shopper pain points and developing new innovative solutions to address them. You will be on the Search Ad Ranking and Interleaving team org - specifically the team that focusses on whole page optimization. Our mission is to personalize and contextualize SP ad allocation on the entire search page. We do this by modeling shopper responses to the number, placement, and quality of ads. We are a data- and hypothesis-driven organization that uses online experimentation, simulation, causal modeling, and online feedback to place ads where they’re useful to shoppers and provide improved discoverability and sales for advertisers. This is a unique opportunity for someone who wants to have broad business impact, a direct impact on customers and the search experience, and get broad exposure to a wide range of scientific techniques (machine learning, bandit learning, optimization, LLMs). We are looking for an Applied Scientist to join Interleaving team in Marketplace Intelligence with a broad mandate to experiment and innovate to grow Sponsored Products. We’d like someone with practical experience with LLMs / GenAI for production to improve how we rank and allocate ads on the page today. If you thrive in a product-focussed and data-driven environment, then this role is for you. As a Applied Scientist on this team, you will help to identify unique opportunities to create customized and delightful shopping experience for our growing marketplaces worldwide. Your job will be to identify big opportunities for the team that can help to grow Sponsored Products business working with retail partner teams, product managers, software engineers and TPMs. You will have opportunity to design, run and analyze / experiments to improve the experience of millions of Amazon shoppers while driving quantifiable revenue impact. More importantly, you will have the opportunity to broaden your technical skills in an environment that thrives on creativity, experimentation, and product innovation. Key job responsibilities * Tackle and solve challenging science and business problems that balance the interests of advertisers, shoppers, and Amazon. * Develop real-time machine learning algorithms to allocate billions of ads per day in advertising auctions. * Develop efficient algorithms for multi-objective optimization and AI control methods to find operating points for the ad marketplace then evolve them * Be an expert at designing and implementing solutions that use a range of data science methodologies to automate data analysis or to solve complex business problems. * Perform hands-on analysis and modeling of enormous data sets to develop insights that improve shopper experience, without compromising Ad revenue in addition to designing metrics for complex systems. * Drive end-to-end machine learning projects that have a high degree of ambiguity, scale, complexity. * Run A/B experiments, gather data, and perform statistical analysis.

We are working on improving shopping on Amazon using the conversational capabilities of large language models and through customer behavioral data to make them more personalized for each customer. We are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. In this role, you will be managing a team working on Large Language Model (LLM) and/or Vision-Language Model (VLM) post-training and alignment for new shopping experiences. You’ll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you’re fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!

Amazon Rufus Experience Science team is seeking a highly motivated Scientist who is passionate about building next-generation shopping experiences. In this role, you will help create conversational shopping journeys where customers can express any shopping need—discovering products, comparing options, finding inspiration, or resolving post-purchase issues. You will collaborate closely with a multidisciplinary team of scientists, engineers, product managers, and designers to deliver these experiences across multiple Rufus customer-facing features.
You will thrive in this role if you enjoy bringing research into everyday life—both for customers and for yourself. There’s nothing quite like realizing that a model you deployed yesterday is already improving your own shopping experience today. You will work side by side with scientists and engineers in a fast-paced environment, driving rapid model development and experimentation. You’ll also have access to Amazon’s rich datasets, AWS’s massive computational resources, and a network of world-class science and engineering leaders across the company. Key job responsibilities Execute the science vision and roadmap.

 Develop data-driven solutions for the real-world, large scale problems.

 Deliver and maintain software and models in the production environment.

 Collaborate cross-functionally between product, design, and engineering.

Have you ever wondered how Amazon launches and maintains a consistent customer experience across hundreds of countries and languages it serves its customers? Are you passionate about data and mathematics, and hope to impact the experience of millions of customers? Are you obsessed with designing simple algorithmic solutions to very challenging problems? If so, we look forward to hearing from you! At Amazon, we strive to be Earth's most customer-centric company, where both internal and external customers can find and discover anything they want in their own language of preference. Our Translations Services (TS) team plays a pivotal role in expanding the reach of our marketplace worldwide and enables thousands of developers and other stakeholders (Product Managers, Program Managers, Linguists) in developing locale specific solutions. Amazon Translations Services (TS) is seeking an Applied Scientist to be based in our Seattle office. As a key member of the Science and Engineering team of TS, this person will be responsible for designing algorithmic solutions based on data and mathematics for translating billions of words annually across 130+ and expanding set of locales. The successful applicant will ensure that there is minimal human touch involved in any language translation and accurate translated text is available to our worldwide customers in a streamlined and optimized manner. With access to vast amounts of data, State-of-the-art technology, and a diverse community of talented individuals, you will have the opportunity to make a meaningful impact on the way customers and stakeholders engage with Amazon and our platform worldwide. Together, we will drive innovation, solve complex problems, and shape the future of e-commerce. Key job responsibilities * Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language translation-related challenges in the eCommerce space. * Collaborate with cross-functional teams, including software engineers, data scientists, and product managers, to define project requirements, establish success metrics, and deliver high-quality solutions. * Conduct thorough data analysis to gain insights, identify patterns, and drive actionable recommendations that enhance seller performance and customer experiences across various international marketplaces. * Continuously explore and evaluate state-of-the-art modeling techniques and methodologies to improve the accuracy and efficiency of language translation-related systems. * Communicate complex technical concepts effectively to both technical and non-technical stakeholders, providing clear explanations and guidance on proposed solutions and their potential impact. About the team We are a start-up mindset team. As the long-term technical strategy is still taking shape, there is a lot of opportunity for this fresh Science team to innovate by leveraging Gen AI technoligies to build scalable solutions from scratch. Our Vision: Language will not stand in the way of anyone on earth using Amazon products and services. Our Mission: We are the enablers and guardians of translation for Amazon's customers. We do this by offering hands-off-the-wheel service to all Amazon teams, optimizing translation quality and speed at the lowest cost possible.

Amazon Advertising is one of Amazon's fastest growing businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Creative X team within Amazon Advertising time aims to democratize access to high-quality creatives (images, videos) by building AI-driven solutions for advertisers. To accomplish this, we are investing in latent-diffusion models, large language models (LLM), computer vision (CV), reinforced learning (RL), and image + video and audio synthesis. We are looking for a talented Applied Science Manager who can help set the scientific agenda and provide best in class mentoring within the scope of advancing advertiser-facing generative AI. You will help lead scientists within a close-knit team who is highly collaborative and at the top of their respective fields. Our science team is adept at a variety of skills, especially with agentic AI, generative multi-modal models, LLMs, computer vision, latent diffusion and related foundational models. As a Science Manager you will: * Help set the scientific agenda in collaboration with org's leadership, product managers, engineering and relevant stakeholders. * You will guide the team to be world-class at developing large scale generative AI for advertising. * Help mentor scientists towards also contributing with patent submissions, potential peer-reviewed research publications and bar raising hiring. * Contribute and help establish mechanisms for science management, brainstorming, monitoring and validation of outputs. * Hire and develop the best science talent at Amazon. * Present strategy, methods and results to senior leadership. Why you will love this opportunity Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Key job responsibilities *Manage and lead science and AI software (/MLE) engineering talent to deliver world-class innovative generative AI for advertising. * Help set the scientific agenda in collaboration with org's leadership, product managers, engineering and relevant stakeholders. * Help mentor scientists & AI software talent towards contributing with patent submissions, potential peer-reviewed research publications and bar raising mentoring and hiring. * Contribute and help establish mechanisms for science and technical management, brainstorming, monitoring and validation of outputs. * Hire and develop the best technical talent at Amazon. * Write strategy and alignment documents for partners within and outside the org. * Present strategy, methods and results to senior leadership. A day in the life On a day-to-day basis, you will lead and mentor technical talent, engage and align with product, engineering and other stakeholders, dive deep on advertiser anecdotes and make sure that what the team delivers and is working on aligns with those needs and best practices. You will define and deliver mechanisms to create innovation at scale and engage with senior leadership to align on priorities and opportunities. About the team The team consists of applied scientists and AI software/machine learning engineers. We reside in the Creative X organization, which focuses on creating products for advertisers that will improve the quality of the creatives within Amazon Ads.

We are seeking a Senior Applied Scientist to join our Robotics Simulation (AR R&D) team developing simulation environments and foundational models for robotics. You will lead the development of 3D physics-based simulation environments and tools to automate reusable sim asset creation for training large-scale machine learning models. Key job responsibilities - Mentor a team of scientists on Robotic Simulation best practices - Establish processes for developing simulations for reinforcement learning, closed-loop simulations and synthetic data generation - Create frameworks for incorporating essential robotics features, including accurate modeling of sensors, actuators, and controllers into simulations - Build real-to-sim workflows for dynamic environments and robotics tasks - Direct the implementation of simulation features to minimize sim-to-real gaps through domain randomization and system identification - Create asset tool chains supporting industry-standard formats (URDF, MJCF, USD) - Collaborate closely with a team of ML researchers to enable large-scale robotics training pipelines A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply! About the team The Robotics Simulation team’s mission is to build simulation and visualization technologies that help its customers do their work easier, faster, and do it with greater effect. We build simulation products empowering our customers to extend upon and build a wide variety of simulation models from low level physics and sensor simulations to large scale solution level simulations. We create digital twins with multiple levels of detail enabling use across any 3D application and infrastructure. We educate our customers through early prototyping of new concepts. Lastly, we empower our customers to visualize their simulations through technology that strives to produce realistic and accurate representations of the simulated world.

Device Economics is looking for a senior economist experienced in causal inference, machine learning, empirical industrial organization, and scaled systems to work on business problems to advance critical resource allocation and pricing decisions in the Amazon Devices org. Senior roles lead vision setting, methods innovation, and act as thought leaders to Devices finance and business executives. Output will be included in scaled systems to automate existing processes and to maximize business and customer objectives. Amazon Devices designs and builds Amazon first-party consumer electronics products to delight and engage customers. Amazon Devices represents a highly complex space with 100+ products across several product categories (e-readers [Kindle], tablets [Fire Tablets], smart speakers and audio assistants [Echo], wifi routers [eero], and video doorbells and cameras [Ring and Blink]), for sale both online and in offline retailers in several regions. The space becomes more complex with dynamic product offering with new product launches and new marketplace launches. The Device Economics team leads in analyzing these complex marketplace dynamics to enable science-driven decision making in the Devices org. Device Economics achieves this through scientific applications that provide deep understanding of customer preferences. Our team’s outputs inform product development decisions, investments in future product categories, and product pricing and promotion. We have achieved substantial impact on the Devices business, and will achieve more. Device Economics seeks an experienced economist adept in measuring customer preferences and behaviors with proven capacity to innovate, scale measurement, drive rigor, and mentor talent. Key job responsibilities The candidate will work with Amazon Devices science leadership to refine science roadmaps, models, and priorities for innovation and simplification, and advance adoption of insights to influence important resource allocation and prioritization decisions. Effective communication skills (verbal and written) are required to ensure success of this collaboration. The candidate must be passionate about advancing science for business and customer impact.