Careers

As part of the AWS Applied AI Solutions organization, we have a mission to build delightful AI solutions that improve human capabilities and business outcomes. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated AI solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Applied Scientist will contribute to the development of Agentic AI solutions leveraging Gen AI. The role requires extending existing scientific techniques and inventing new ones to address specific customer needs. You should be comfortable working semi-autonomously on difficult problems with visible risks or roadblocks. You'll work closely with technical leaders within the team. We're looking for scientists who can maintain high standards while moving quickly, prioritizing both rapid experimentation and responsible AI development to deliver measurable customer impact. Key job responsibilities * Design and implement solutions that extend or adapt scientific approaches for customer needs * Deliver components into production that meet high quality standards (efficient, reproducible, testable code) * Produce science outputs demonstrating correctness, scholarship, and scientific rigor * Work with product, engineering, and science teams to deliver impactful AI features * Contribute to operational excellence in the team's deliverables About the team AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon is looking for a motivated individual with strong statistical, analytical skills and technological experience to join the DIGI (Data Infrastructure and Generative Intelligence) Ad Sales Finance analytics team. In this position the successful candidate will be responsible for partnering with Finance and Business leaders to optimize Sales Forecasts Key job responsibilities - Build and train models to support forecasting and planning for Advertising Sales Finance - Have strong technical experience, but also be able to work with non-tech partners and communicate complex and technical topics in a simple and understandable fashion - Have a good understanding of machine learning or statistical modeling techniques, including a strong understanding of model parameters and how they affect performance - Understand time-series forecasting techniques (e.g., STL decomposition, ETS/Holt-Winters, ARIMA, Prophet, or similar models) - Familiarity with hierarchical or segmented forecasting problems (e.g., product, region, channel, or customer-level splits) - Apply theoretical or statistical models in an applied, real-world environment - Perform model evaluation such as confidence intervals, error metrics, backtesting, and validation datasets - Work with large, complex datasets across multiple dimensions - Translate analytical findings into clear, actionable insights for business stakeholders A day in the life In this position the successful candidate will be responsible for partnering with Finance and Business leaders to expand and optimize forecasting models that supports weekly, monthly, quarterly and annual reviews for the Display Ads Finance group and our stakeholders. About the team The Advertising Sales Finance Analytics & FP&A team's responsibilities comprise of corporate reporting, planning, Headcount & OpEx, Goals reporting, and ad-hoc analysis. We support Advertising leaders and finance teams by coordinating and consolidating deliverables, centralizing and standardizing processes, establishing financial controls and mechanisms, building tools that improve the speed of decision making, and providing insightful financial analysis on the short and long term strategy of Advertising.

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and visual), supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, product similarity, using GenAI, LLMs, NLP and Computer Vision. Key job responsibilities As an Applied Science Manager, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will Lead scientists on the team and oversee research and development projects at various stages ranging from initial exploration to deployment into production systems. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will create the environment in the team to file for patents and/or publish research work where opportunities arise. You will impact the large product strategy, identifies new business opportunities and provides strategic direction to the team.

Amazon’s Middle Mile Science group is looking for a Senior Applied Scientist specializing in design and evaluation of algorithms for predictive modeling and optimization applied to large-scale transportation planning systems. This includes the development of novel machine learning, pattern detection, and artificial intelligence techniques to improve on marketplace optimization solutions. The Middle Mile Science group is charged with developing an evolving suite of optimization tools to facilitate the design of efficient air and ground transport networks, optimize the flow of packages within the network to efficiently align network capacity and shipment demand, set prices, and effectively utilize scarce resources, such as aircraft and trucks. The scale of Amazon’s fulfillment operations challenges us to design, build and operate robust transportation networks that minimize the overall operational cost while meeting all customer deadlines. Real-time execution of our network depends on state-of-the-art artificial intelligence tools to coordinate the actions of thousands of operators and drivers in real time. Amazon often finds existing techniques do not effectively match our unique business needs, which necessitates the innovation and development of new approaches and algorithms to find an adequate solution. As a Sr. Applied Scientist responsible for middle mile transportation, you will be working closely with different teams including business leaders and engineers to design and build scalable products operating across multiple transportation modes. You will create experiments and prototype implementations of new learning algorithms and prediction techniques. You will have exposure to top level leadership to present findings of your research. You will also work closely with other scientists and engineers to implement your models within our production system. You will implement solutions that are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility, and make decisions that affect the way we build and integrate algorithms across our product portfolio. About the team Our Middle Mile Marketplace Science team builds the algorithms for Amazon’s rapidly growing freight marketplace. Amazon contracts with 3P shippers and a network of independent carriers, using a mix of contract structures with varying service and risk profiles. Our work focuses on mechanisms and learning algorithms to optimize pricing and matching in this complex marketplace, and continually improve the experience for carriers and shippers. This is an area with many challenging problems and a huge business impact for Amazon!

At Amazon Search, we discover experience that connects millions of customers to the products they seek across our global marketplace. Our team develops sophisticated search solutions that make Amazon's vast product catalog easily accessible to customers worldwide. We're building next-generation search infrastructure that enables seamless expansion into new markets and product categories. Our mission is to ensure every customer enjoys an exceptional search experience from day one, whether they're shopping in an established market or a newly launched region. We develop intelligent, scalable systems that optimize search quality and effectiveness across Amazon's diverse product ecosystem. Our innovations help customers find exactly what they're looking for, while enabling Amazon to rapidly expand its global presence with consistent, high-quality search capabilities. We are seeking a strong applied scientists to join the Search Relevance India team. This team’s charter is to increase the pace at which Amazon expands and improve the search experience at launch. In practice, we aim to invent universally applicable signals and algorithms for training machine-learned ranking models and improve the machine-learning framework for training and offline evaluation that is used for all new relevance models. Key job responsibilities * Build machine learning models for Product Search. * Develop new ranking features and techniques building upon the latest results from the academic research community. * Propose and validate hypothesis to direct our business and product road map. Work with engineers to make low latency model predictions and scale the throughput of the system. * Focus on identifying and solving customer problems with simple and elegant solutions. * Design, develop, and implement production level code that serves billions of search requests. Own the full development cycle: design, development, impact assessment, A/B testing (including interpretation of results) and production deployment. * Take ownership. Understand the needs of various search teams, distill those into coherent projects, and implement them with an eye on long-term impact. * Be a leader. Use your expertise to set a high bar for the team, mentor team members, set the tone for how to take on and deliver on large impossible-sounding projects. * Be curious. You will work alongside systems engineers, machine learning scientists, and data analysts. Your effectiveness and impact will depend on discussing problems with and learning from them. You will have access to the advanced edge technologies and vast technical tools and resources of Amazon and will need to learn how to use them effectively.

At Amazon, we are committed to being the Earth’s most customer-centric company. The European International Technology group (EU INTech) owns the enhancement and delivery of Amazon’s engineering to all the varied customers and cultures of the world. We do this through a combination of partnerships with other Amazon technical teams and our own innovative new projects. You will be joining the Tools and Machine Learning (Tamale) team. As part of EU INTech, we tackle complex, high-impact problems at the intersection of e-commerce, AI, and customer experience — going well beyond traditional ML pipelines. Our work spans multiple frontiers: we build GenAI-powered data solutions, enabling scalable and cost-efficient training data generation at Amazon scale. We design and deploy agentic systems for detecting and fixing quality issues across Amazon's retail surfaces. And we develop ranking and recommendation models for Haul shopping experiences. We are looking for a passionate, talented, and inventive Scientist with a strong machine learning background to help build industry-leading machine learning solutions. We strongly value your hard work and obsession to solve complex problems on behalf of Amazon customers. Key job responsibilities We look for applied scientists who possess a wide variety of skills. As the successful applicant for this role, you will with work closely with your business partners to identify opportunities for innovation. You will apply machine learning solutions to automate manual processes, to scale existing systems and to improve catalog data quality, to name just a few. You will work with business leaders, scientists, and product managers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable distributed services. You will be part of team of scientists and engineers working on solving data quality issues at scale. You will be able to influence the scientific roadmap of the team, setting the standards for scientific excellence. You will be working with state-of-the-art models, including image to text, LLMs and GenAI. Your work will improve the experience of millions of daily customers using Amazon in Europe and in other regions. You will have the chance to have great customer impact and continue growing in one of the most innovative companies in the world. You will learn a huge amount - and have a lot of fun - in the process!

Amazon has launched a new research lab in San Francisco to develop foundational capabilities for useful AI agents. We’re enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our research builds on that of Amazon’s broader AGI organization, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities You will be responsible for maintaining our task management system which supports many internal and external stakeholders and ensures we are able to continue adding orders of magnitude more data and reliability.

Selection Monitoring team is responsible for making the biggest catalog on the planet even bigger. In order to drive expansion of the Amazon catalog, we develop advanced ML/AI technologies to process billions of products and algorithmically find products not already sold on Amazon. We work with structured, semi-structured and Visually Rich Documents using deep learning, NLP and image processing. The role demands a high-performing and flexible candidate who can take responsibility for success of the system and drive solutions from research, prototype, design, coding and deployment. We are looking for Applied Scientists to tackle challenging problems in the areas of Information Extraction, Efficient crawling at internet scale, developing models for website comprehension and agents to take multi-step decisions. You should have depth and breadth of knowledge in text mining, information extraction from Visually Rich Documents, semi structured data (HTML) and advanced machine learning. You should also have programming and design skills to manipulate Semi-Structured and unstructured data and systems that work at internet scale. You will encounter many challenges, including: - Scale (build models to handle billions of pages), - Accuracy (requirements for precision and recall) - Speed (generate predictions for millions of new or changed pages with low latency) - Diversity (models need to work across different languages, market places and data sources) You will help us to - Build a scalable system which can algorithmically extract information information from world wide web. - Intelligently cluster web pages, segment and classify regions, extract relevant information and structure the data available on semi-structured web. - Build systems that will use existing Knowledge Base to perform open information extraction at scale from visually rich documents. Key job responsibilities: - Use AI, NLP and advances in LLMs/SLMs and agentic systems to create scalable solutions for business problems. - Efficiently Crawl web, Automate extraction of relevant information from large amounts of Visually Rich Documents and optimize key processes. - Design, develop, evaluate and deploy, innovative and highly scalable ML models. - Work closely with software engineering teams to drive real-time model implementations. - Establish scalable, efficient, automated processes for large scale model development, model validation and model maintenance. - Lead projects and mentor other scientists, engineers in the use of ML techniques. - Publish innovation in research forums. Basic qualifications: - 3+ years experience building ML models for business application. - PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience. - Experience programming in Python, Java, C++ or related languages. - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing. Preferred qualifications: - Experience using Unix/Linux. - Experience in professional software development. - Experience in patents or publications at top-tier peer-reviewed conferences or journals. - Master's degree or above in computer science, computer engineering, or related field.

The AWS Marketplace & Partner Services (AMPS) Science team is at the forefront of driving AWS's AI-powered growth through developing and evaluating the next generation search, recommendations, and agentic systems. As a Principal Applied Scientist on our team, you'll own the technical strategy and execution for our most ambitious AI-driven initiatives that directly accelerate AWS revenue growth through both customer discovery experiences and partner co-selling capabilities. Your work will establish Marketplace as customers' primary solution discovery and transaction platform while simultaneously transforming how AWS partners scale their business through insights and agentic workflow automation. You will be a trusted technical leader who tackles intrinsically complex scientific problems by leveraging deep expertise in information retrieval, recommendation systems, LLMs, and agentic systems. You'll innovate and set the standard for scientific excellence, making decisions that affect how products are built and integrated across AMPS. You'll align teams toward coherent strategies, guide peers in adopting the latest scientific trends, and force-multiply by decomposing hard problems and executing through collaboration. Key job responsibilities - Define direction for next-generation recommendation systems, including deep personalization, agentic architecture, and primitives that integrate customer usage patterns, infrastructure requirements, and business objectives to deliver personalized, outcome-oriented guidance - Lead information retrieval innovations, multi-objective ranking, and reasoning over heterogeneous solution types - Architect, implement, and design agentic AI systems that orchestrate complex workflows - Bridge theoretical innovations with practical solutions, making critical judgments to select the best technical approaches for both short and long-term objectives - Mentor and guide applied scientists, holding the team to high standards of technical rigor and scientific excellence - Contribute to the broader scientific community through patents, publications at conferences, and engagement with academic partners About the team The AWS Marketplace & Partner Services Science team is at the forefront of developing and deploying AI/ML systems that serve multiple critical stakeholders: - AWS Customers: Through the AWS Marketplace, we support discovery experiences that streamline cloud adoption and innovation. - AWS Partners: Via Partner Central, we offer advanced tools and insights to enhance collaboration and drive mutual growth. - Internal AWS Sellers: We equip our sales teams with data-driven recommendations to better serve our customers and partners.

Amazon’s Last Mile Team is looking for a passionate individual with strong machine learning and GenAI engineering skills to join its Last Mile Science team in the endeavor of designing and improving the most complex planning of delivery network in the world. Last Mile builds global solutions that enable Amazon to attract an elastic supply of drivers, companies, and assets needed to deliver Amazon's and other shippers' volumes at the lowest cost and with the best customer delivery experience. Last Mile Science team owns the core decision models in the space of jurisdiction planning, delivery channel and modes network design, capacity planning for on the road and at delivery stations, routing inputs estimation and optimization, fleet planning. Our research has direct impact on customer experience, driver and station associate experience, Delivery Service Partner (DSP)’s success and the sustainable growth of Amazon. Optimizing the last mile delivery requires deep understanding of transportation, supply chain management, pricing strategies and forecasting, and the GenAI approaches for a diverse range of problems to solve. Only through innovative and strategic thinking, we will make the right capital investments in technology, assets and infrastructures that allows for long-term success. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry. Key job responsibilities Candidates will be responsible for developing solutions to better manage and optimize delivery capacity in the last mile network. The successful candidate should have solid research experience in one or more technical areas of Machine Learning or Large Language Models. These positions will focus on identifying and analyzing opportunities to improve existing algorithms and also on optimizing the system policies across the management of external delivery service providers and internal planning strategies. They require superior logical thinkers who are able to quickly approach large ambiguous problems, turn high-level business requirements into mathematical models, identify the right solution approach, and contribute to the software development for production systems. To support their proposals, candidates should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs.