A screen grab from an NFL video shows Packers quarterback Aaron Rodgers preparing to pass the ball
In January, the National Football League announced its new QB passing score, which addressed the inconsistency across plays, games, weeks, and seasons found in previous scores. A method based on spliced binned-Pareto distributions, developed by Amazon researchers, led to the improved passing metric.

The science behind NFL Next Gen Stats’ new passing metric

Spliced binned-Pareto distributions are flexible enough to handle symmetric, asymmetric, and multimodal distributions, offering a more consistent metric.

When football fans evaluate a player’s performance, they measure the player’s execution of specific plays against an innate sense of the player’s potential. Trying to encode such judgments into machine learning models, however, has proved non-trivial.

Fans and commentators have criticized existing quarterback (QB) passing stats, such as Madden QB, the NFL passer rating, ESPN’s total quarterback rating (QBR), and the Pro Football Focus (PFF) grade, for being calibrated to obsolete data, being unrelated to winning, or scoring players anomalously — as when Kyler Murray received the low Madden QB21 rating of 77 despite being the 2019 Offensive Rookie of the Year.

Related content
Principal data scientist Elena Ehrlich uses her skills to help a wide variety of customers — including the National Football League.

On January 13, 2022, just before Super Bowl LVI, the NFL announced its new QB passing score, which seeks to improve on its predecessors’ limitations and to isolate a QB’s contributions from those of the team in a completely data-driven way.

The play level

A root problem with existing ratings is their inconsistency across plays, games, weeks, and seasons. We sought a metric that could account for play-specific dynamics and scale to different granularities with consistency.

We wanted to measure the QB’s decision making and pass execution given the game clock and the pressure he was under. For those conditions, we have directly measurable quantities, such as the defense’s movements. But how do we measure how “well” the QB performed? This is a point we address in the next section (“The model architecture”), but for now, we take yards gained as a measurable outcome. (This assumption will prove useful downstream.)

nflendzonesideline.png
An (x, y)-coordinate representation of the football field.

Since we said we wanted to take a data-driven approach, let’s look at exactly what the data is.

On each play, we receive updates every 100 milliseconds from radio frequency ID chips in the players’ shoulder pads, giving us all 22 players’ position in the (x, y)-coordinates of the field, along with their speed, acceleration, running direction, and body orientation, as shown in the image above.

This time series is of variable length, starting with the snap and ending when the QB releases the ball. For example, a QB throwing four seconds after the snap yields a time series of 40 timesteps, whereas a pass that takes just over two seconds yields a time series of 25 timesteps.

Related content
In its collaboration with the NFL, AWS contributes cloud computing technology, machine learning services, business intelligence services — and, sometimes, the expertise of its scientists.

The figure below shows how the time series is represented. Each row corresponds to a single timestep and contains eight features (x-position, y-position, x-speed, y-speed, x-acceleration, y-acceleration, direction, and orientation) for each of 22 players, for a matrix of 176 columns and 40 rows. Features such as the number of defenders within a two-yard radius of the target receiver receive additional columns, but we eschew them here to focus on modeling technique.

nflplaytimeseriesmatrix.png
Matrix representation of the time series of a single play.

The collection of passing plays from the 2018-2020 seasons provided us with around 34,000 completions, 15,000 incompletes, and 1,200 interceptions, for more than 50,000 plays total. Feature preprocessing is a memory-intensive job, requiring two hours runtime on a ml.m5.m24xlarge instance. Modeling so large a number of time series, however, is a high-compute job.

For the model described in the upcoming section, the one-gpu p3.8xlarge instance incurred an eight-hour training time. While the NFL can afford two-hour preprocessing and eight-hour model fittings before the season commences, in live televised games, the inference returning a QB’s score for his play needs to be in real-time, like the 0.001 second per play of the following model.

The model architecture

To learn the temporal complexities within plays’ time series, we opted for a temporal convolutional network (TCN), a convolutional network adapted to handle inputs of different lengths and factor in long-range relationships between sequential inputs.

Since a play also has static attributes — such as down, score, and games remaining in the season — that influence players’ decisions and performance, we concatenate these with the TCN state and pass both to a multilayer perceptron to produce the final output, a probabilistic prediction of yards gained. To that, we compare the play’s actual yards gained.

nflplayertimeseriestcn.png
In our model, players’ time series are encoded by a temporal convolutional network (TCN), concatenated with a play’s static features, and fed to a multilayer perceptron.

Now, the network output is worth careful consideration. Naively, one might want to output a point prediction of the yards gained and train the network with an error loss function. But this fails to achieve the desired goal of measuring the outcome of a play relative to its potential.

An extra two yards gained under easier circumstances is not the same as two yards gained in more difficult circumstances, yet both would have a mean absolute error (MAE) of two yards. Instead, we opted for a distributional prediction, where the network’s outputs are parameters that specify a probability distribution.

We thought about which probability distribution function (PDF) would be most suitable. For certain plays, the PDF of yards gained would need to be asymmetrical: e.g., in a completed pass, if the QB throws to a receiver already running toward the end zone, positive yards gained are more likely than negative yards. Whereas for other plays, the PDF of yards gained would need to capture symmetry: on an interception, for example, the “negative” yards gained by the defender would balance against the possible positive yards gained by a completion.

There are even those plays for which the PDF would be bimodal: if the QB passes to a receiver with only one defender closing in, then the likelihood of yards gained lies either in the one- to two-yards range (if the receiver is tackled) or in the high-yardage range (if the receiver eludes the tackle), but not in-between. Other multi-model plays include when the QB may have to scramble for yards, like in the second play in this video.

yardsgainedpassescompletedgraphic.png
Yards gained on intercepted versus completed passes.

So we needed a distribution whose parameterization is flexible enough to accommodate multimodality, different symmetries, and light or heavy tails and whose locations and scale can vary with the clock time, current score, and other factors. We can’t meet these requirements with distributions like Gaussian or gamma, but we can meet them with the spliced binned-Pareto distribution.

The spliced binned-Pareto distribution

The spliced binned-Pareto (SBP) distribution arises from a classic result in extreme-value theory (EVT), which states that the distribution of extreme values (i.e., the tail) is almost independent of the base distribution of the data and, as shown below, can be estimated from the datapoints above the assumed upper bound (t) of the base distribution.

The second theorem of EVT states that any such distribution tail can be well-approximated by a generalized Pareto distribution (GPD) that has only two parameters, shape (x) and scale (b), and closed-form quantiles. The figure below shows the PDF of a GPD for x < 0, yielding a finite tail; x = 0, yielding an exponential tail; and x > 0, yielding a heavier-than-exponential tail.

valuesofdistribution.png
At left is a visualization of the observation that extreme values of a distribution (i.e., the tail) are almost independent of the base distribution and can be estimated from the datapoints above the assumed upper bound (t) of the base distribution. At right are probability distribution functions for generalized Pareto distributions with three different shapes.

Since we need multimodality and asymmetry for the base distribution, we modeled the base of the predictive distribution with a discrete binned distribution; as shown below, we discretize the real axis between two points into bins and predict the probability of the observation falling in each of these bins.

This yields a distribution robust to extreme values at training time because it is now a classification problem. The log-likelihood is not affected by the distance between the predicted mean and the observed point, as would be the case when using a Gaussian, Student’s t, or other parametric distribution. Moreover, the bins’ probability heights are independent of one another, so they can capture asymmetries or multiple modes in the distribution.

From the binned distribution, we delimit the lower tail by the fifth quantile and replace it with a weighted GPD. Analogously, we delimit the upper tail by the 95th quantile and replace it with another weighted GPD, to yield the SBP shown below.

binned and spliced binned graphic.png
At left is a binned distribution; at right is a spliced binned distribution, whose topmost and bottommost quantiles have been replaced with weighted generalized Pareto distributions.

The figure on the left above shows that the base distribution is indeed robust: the event represented by the extreme red dot will not bias the learned mean of the distribution but simply inflate the probability associated with the far-right bin.

However, this still leaves two problems: (i) although the red-dot event was observed to occur, the binned distribution would give it zero probability; conversely, (ii) the distribution would predict with certainty that extreme (i.e., great) plays do not occur. Because extreme yardage from deep-pass touchdowns, breakaway interceptions, etc., is rare, it is the adrenaline of the sport and exactly what we are most interested in describing probabilistically. The SBP figure above on the right graphically illustrates how the GPD tails can quantify how much less likely — i.e., harder — each incremental yard is.

The binned distribution and the GPDs are parameterized by the neural network we described above, which takes as input play matrices and outputs parameters: each of the bin probabilities, as well as x and b for each of the GPDs, which can be used to predict the probability-of-yards-gained value.

Establishing a gradient-based learning of heavy-tailed distributions has been a challenge in the ML community. Carreau and Bengio’s Hybrid Pareto model stitched GPD tails onto parametric distributions, but since the likelihood isn’t differentiable with respect to the threshold t, their model is supplemented with simulation and numerical approximations, foregoing time-varying applications. Other previous methods such as SPOT, DSPOT, and NN-SPOT, forego modeling the base and capture only the tails outside a fixed distance from the mean, which precludes higher-order non-stationarity and asymmetric tails.

While prior methods use a fixed threshold t to delimit tails, by modeling the base distribution, we obtain a time-varying threshold. Furthermore, training a single neural network to maximize the log-probability of the observed time step under the binned and GPD distributions yields a prediction that accounts for temporal variation in all moments of the distribution — the mean and variance as well as tail heaviness and scale, including asymmetric tails. The capabilities of different approaches are tabled below.

capabilitiesofdifferentapproaches.png
Capabilities of different approaches.

While we need a distributional prediction to grade a QB’s performance — to compare our model’s accuracy to other models’ — we need to use point predictions of yards gained. The table below compares the MAE of our method’s predictive median against that of a neural network with Gaussian output and against the point prediction of XGBoost, a decision-tree-based model.

meanaverageerror.png
Mean average error on yards gained for roughly 5,000 plays.

We have released Pytorch code for the spliced binned-Pareto model, along with a demo notebook.

The NGS passing score

Our model’s predictive PDF quantifies how likely each yardage gain is, for a league-average QB, given a specific play’s circumstances. Therefore, evaluating the actual yards gained in the cumulative distribution function (CDF) of that play’s SBP distribution yields a ranking between 0 and 1 of that QB’s performance relative to peer QBs.

This CDF ranking, under some further standardizations, becomes the QB passing score at the play level.

Aggregating scores over multiple plays yields game-, season-, or other split-level QB passing scores. For example, based on all targeted pass attempts in the ’21 season, Kyler Murray has a score of 87, ranking him ninth out of playoff QBs.

Under pressure, Murray's score jumps to 89; zooming in to passes between 2.5 and 4 seconds (in 2020 and 2021), Murray now scores a 99 in a five-way tie for the highest possible score. Other splits can also be contextualized with the NGS passing score, like deep passes, for example.

Finally, the tables below show that the NGS passing score correlates better with win percentages and playoff percentages than preceding passing metrics.

ngspassingscorespassingmetricsandwins.png
At left is the correlation of passing score with winning percentages and playoff percentages. At right is the comparison of passing score and other metrics.

Acknowledgments: Brad Gross

Research areas

Related content

US, NY, New York
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to work with large and complicated data sets. Some knowledge of econometrics, as well as basic familiarity with Python is necessary, and experience with SQL and UNIX would be a plus. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. You will learn how to build data sets and perform applied econometric analysis at Internet speed collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. Roughly 85% of previous cohorts have converted to full time economics employment at Amazon. If you are interested, please send your CV to our mailing list at econ-internship@amazon.com.
FR, Clichy
The role can be based in any of our EU offices. Amazon Supply Chain forms the backbone of the fastest growing e-commerce business in the world. The sheer growth of the business and the company's mission "to be Earth’s most customer-centric company” makes the customer fulfillment business bigger and more complex with each passing year. The EU SC Science Optimization team is looking for a Science leader to tackle complex and ambiguous forecasting and optimization problems for our EU fulfillment network. The team owns the optimization of our Supply Chain from our suppliers to our customers. We are also responsible for analyzing the performance of our Supply Chain end-to-end and deploying Statistics, Econometrics, Operations Research and Machine Learning models to improve decision making within our organization, including forecasting, planning and executing our network. We work closely with Supply Chain Optimization Technology (SCOT) teams, who own the systems and the inputs we rely on to plan our networks, the worldwide scientific community, and with our internal EU stakeholders within Supply Chain, Transportation, Store and Finance. The ideal candidate has a well-rounded-technical/science background as well as a history of leading large projects end-to-end, and is comfortable in developing long term research strategy while ensuring the delivery of incremental results in an ever-changing operational environment. As a Sr. Science Manager, you will lead and grow a high-performing team of data and research scientists, technical program managers and business intelligence engineers. You will partner with operations, finance, store, science and engineering leadership to identify opportunities to drive efficiency improvement in our Fulfillment Center network flows via optimization and scalable execution. As a science leader, you will not only develop optimization solutions, but also influence strategy and outcomes across multiple partner science teams such as forecasting, transportation network design, or modelling teams. You will identify new areas of investment and research and work to align roadmaps to deliver on these opportunities. This role is inherently cross-functional and requires an ability to communicate, influence and earn the trust of science, technical, operations and business leadership.
US, WA, Bellevue
We are looking for detail-oriented, organized, and responsible individuals who are eager to learn how to work with large and complicated data sets. Some knowledge of econometrics, as well as basic familiarity with Python is necessary, and experience with SQL and UNIX would be a plus. These are full-time positions at 40 hours per week, with compensation being awarded on an hourly basis. You will learn how to build data sets and perform applied econometric analysis at Internet speed collaborating with economists, scientists, and product managers. These skills will translate well into writing applied chapters in your dissertation and provide you with work experience that may help you with placement. Roughly 85% of previous cohorts have converted to full time economics employment at Amazon. If you are interested, please send your CV to our mailing list at econ-internship@amazon.com. Key job responsibilities Estimate econometric models using large datasets. Must know SQL and Matlab.
US, WA, Seattle
The AWS AI Labs team has a world-leading team of researchers and academics, and we are looking for world-class colleagues to join us and make the AI revolution happen. Our team of scientists have developed the algorithms and models that power AWS computer vision services such as Amazon Rekognition and Amazon Textract. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops. AWS is the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems which will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. Our research themes include, but are not limited to: few-shot learning, transfer learning, unsupervised and semi-supervised methods, active learning and semi-automated data annotation, large scale image and video detection and recognition, face detection and recognition, OCR and scene text recognition, document understanding, 3D scene and layout understanding, and geometric computer vision. For this role, we are looking for scientist who have experience working in the intersection of vision and language. We are located in Seattle, Pasadena, Palo Alto (USA) and in Haifa and Tel Aviv (Israel).
US, WA, Seattle
Amazon Prime Video is changing the way millions of customers enjoy digital content. Prime Video delivers premium content to customers through purchase and rental of movies and TV shows, unlimited on-demand streaming through Amazon Prime subscriptions, add-on channels like Showtime and HBO, and live concerts and sporting events like NFL Thursday Night Football. In total, Prime Video offers nearly 200,000 titles and is available across a wide variety of platforms, including PCs and Macs, Android and iOS mobile devices, Fire Tablets and Fire TV, Smart TVs, game consoles, Blu-ray players, set-top-boxes, and video-enabled Alexa devices. Amazon believes so strongly in the future of video that we've launched our own Amazon Studios to produce original movies and TV shows, many of which have already earned critical acclaim and top awards, including Oscars, Emmys and Golden Globes. The Global Consumer Engagement team within Amazon Prime Video builds product and technology solutions that drive customer activation and engagement across all our supported devices and global footprint. We obsess over finding effective, programmatic and scalable ways to reach customers via a broad portfolio of both in-app and out-of-app experiences. We would love to have you join us to build models that can classify and detect content available on Prime Video. We need you to analyze the video, audio and textual signal streams and improve state-of-art solutions while being scalable to Amazon size data. We need to solve problems across many cultures and languages, working alongside an operations team generating labels across many languages to help us achieve these goals. Our team consistently strives to innovate, and holds several novel patents and inventions in the motion picture and television industry. We are highly motivated to extend the state of the art. As a member of our team, you will apply your deep knowledge of Computer Vision and Machine Learning to concrete problems that have broad cross-organizational, global, and technology impact. Your work will focus on addressing fundamental computer vision models like video understanding and video summarization in addition to building appropriate large scale datasets. You will work on large engineering efforts that solve significantly complex problems facing global customers. You will be trusted to operate with independence and are often assigned to focus on areas with significant impact on audience satisfaction. You must be equally comfortable with digging in to customer requirements as you are drilling into design with development teams and developing production ready learning models. You consistently bring strong, data-driven business and technical judgment to decisions. You will work with internal and external stakeholders, cross-functional partners, and end-users around the world at all levels. Our team makes a big impact because nothing is more important to us than pleasing our customers, continually earning their trust, and thinking long term. You are empowered to bring new technologies and deep learning approaches to your solutions. We embrace the challenges of a fast paced market and evolving technologies, paving the way to universal availability of content. You will be encouraged to see the big picture, be innovative, and positively impact millions of customers. This is a young and evolving business where creativity and drive will have a lasting impact on the way video is enjoyed worldwide.
US, CA, Palo Alto
Join a team working on cutting-edge science to innovate search experiences for Amazon shoppers! Amazon Search helps customers shop with ease, confidence and delight WW. We aim to transform Search from an information retrieval engine to a shopping engine. In this role, you will build models to generate and recommend search queries that can help customers fulfill their shopping missions, reduce search efforts and let them explore and discover new products. You will also build models and applications that will increase customer awareness of related products and product attributes that might be best suited to fulfill the customer needs. Key job responsibilities On a day-to-day basis, you will: Design, develop, and evaluate highly innovative, scalable models and algorithms; Design and execute experiments to determine the impact of your models and algorithms; Work with product and software engineering teams to manage the integration of successful models and algorithms in complex, real-time production systems at very large scale; Share knowledge and research outcomes via internal and external conferences and journal publications; Project manage cross-functional Machine Learning initiatives. About the team The mission of Search Assistance is to improve search feature by reducing customers’ effort to search. We achieve this through three customer-facing features: Autocomplete, Spelling Correction and Related Searches. The core capability behind the three features is backend service Query Recommendation.
US, CA, Palo Alto
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. The Ad Response Prediction team in Sponsored Products organization build advanced deep-learning models, large-scale machine-learning (ML) pipelines, and real-time serving infra to match shoppers’ intent to relevant ads on all devices, for all contexts and in all marketplaces. Through precise estimation of shoppers’ interaction with ads and their long-term value, we aim to drive optimal ads allocation and pricing, and help to deliver a relevant, engaging and delightful ads experience to Amazon shoppers. As the business and the complexity of various new initiatives we take continues to grow, we are looking for energetic, entrepreneurial, and self-driven science leaders to join the team. Key job responsibilities As a Principal Applied Scientist in the team, you will: Seek to understand in depth the Sponsored Products offering at Amazon and identify areas of opportunities to grow our business via principled ML solutions. Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in ML. Design and lead organization wide ML roadmaps to help our Amazon shoppers have a delightful shopping experience while creating long term value for our sellers. Work with our engineering partners and draw upon your experience to meet latency and other system constraints. Identify untapped, high-risk technical and scientific directions, and simulate new research directions that you will drive to completion and deliver. Be responsible for communicating our ML innovations to the broader internal & external scientific community.
US, CA, Palo Alto
We’re working to improve shopping on Amazon using the conversational capabilities of large language models, and are searching for pioneers who are passionate about technology, innovation, and customer experience, and are ready to make a lasting impact on the industry. You'll be working with talented scientists, engineers, and technical program managers (TPM) to innovate on behalf of our customers. If you're fired up about being part of a dynamic, driven team, then this is your moment to join us on this exciting journey!"?
US, CA, Santa Clara
AWS AI/ML is looking for world class scientists and engineers to join its AI Research and Education group working on foundation models, large-scale representation learning, and distributed learning methods and systems. At AWS AI/ML you will invent, implement, and deploy state of the art machine learning algorithms and systems. You will build prototypes and innovate on new representation learning solutions. You will interact closely with our customers and with the academic and research communities. You will be at the heart of a growing and exciting focus area for AWS and work with other acclaimed engineers and world famous scientists. Large-scale foundation models have been the powerhouse in many of the recent advancements in computer vision, natural language processing, automatic speech recognition, recommendation systems, and time series modeling. Developing such models requires not only skillful modeling in individual modalities, but also understanding of how to synergistically combine them, and how to scale the modeling methods to learn with huge models and on large datasets. Join us to work as an integral part of a team that has diverse experiences in this space. We actively work on these areas: * Hardware-informed efficient model architecture, training objective and curriculum design * Distributed training, accelerated optimization methods * Continual learning, multi-task/meta learning * Reasoning, interactive learning, reinforcement learning * Robustness, privacy, model watermarking * Model compression, distillation, pruning, sparsification, quantization About Us Inclusive Team Culture Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.
US, WA, Seattle
Do you want to join an innovative team of scientists who use machine learning to help Amazon provide the best experience to our Selling Partners by automatically understanding and addressing their challenges, needs and opportunities? Do you want to build advanced algorithmic systems that are powered by state-of-art ML, such as Natural Language Processing, Large Language Models, Deep Learning, Computer Vision and Causal Modeling, to seamlessly engage with Sellers? Are you excited by the prospect of analyzing and modeling terabytes of data and creating cutting edge algorithms to solve real world problems? Do you like to build end-to-end business solutions and directly impact the profitability of the company and experience of our customers? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Selling Partner Experience Science team. Key job responsibilities Use statistical and machine learning techniques to create the next generation of the tools that empower Amazon's Selling Partners to succeed. Design, develop and deploy highly innovative models to interact with Sellers and delight them with solutions. Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful features. Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation. Research and implement novel machine learning and statistical approaches. Lead strategic initiatives to employ the most recent advances in ML in a fast-paced, experimental environment. Drive the vision and roadmap for how ML can continually improve Selling Partner experience. About the team Selling Partner Experience Science (SPeXSci) is a growing team of scientists, engineers and product leaders engaged in the research and development of the next generation of ML-driven technology to empower Amazon's Selling Partners to succeed. We draw from many science domains, from Natural Language Processing to Computer Vision to Optimization to Economics, to create solutions that seamlessly and automatically engage with Sellers, solve their problems, and help them grow. Focused on collaboration, innovation and strategic impact, we work closely with other science and technology teams, product and operations organizations, and with senior leadership, to transform the Selling Partner experience.