Neha Rungta's 2022 CAV keynote

A billion SMT queries a day

CAV keynote lecture by the director of applied science for AWS Identity explains how AWS is making the power of automated reasoning available to all customers.

At this year’s Computer-Aided Verification (CAV) conference — a leading automated-reasoning conference collocated with the Federated Logic Conferences (FLoC) — Amazon’s Neha Rungta delivered a keynote talk in which she suggested that innovations at Amazon have “ushered in the golden age of automated reasoning”. 

Amazon scientists and engineers are using automated reasoning to prove the correctness of critical internal systems and to help customers prove the security of their cloud infrastructures. Many of these innovations are being driven by powerful reasoning engines called SMT solvers.  

Satisfiability problems, or SAT, ask whether it’s possible to assign variables true/false values that satisfy a set of constraints. SMT, or satisfiability modulo theories, is a generalization of SAT to involve integers, real numbers, strings, or functions. It is a mainstay of formal methods — the use of automated reasoning to prove that a computer program will behave the way it’s supposed to.

The following is a condensed and edited version of Rungta’s talk. You can also read the accompanying invited paper.

Zelkova

At Amazon, we use automated reasoning to prove the correctness of internal systems and to provide services that allow customers to prove the correctness of their cloud systems. Today I am going to focus on a single but critical part of that work. I am going to show you how we help customers get their access controls right using an automated-reasoning engine called Zelkova. I want to show you the balancing act we do between science and engineering to make automated reasoning work at scale.

Related content
SOSP paper describes lightweight formal methods for validating new S3 data storage service.

Zelkova takes as input an access control policy and a question about access control and returns a correct answer to the question. That sounds too good to be true: what’s the catch, you may ask?

The correctness of the answer depends on asking the right question. Our key innovation here is that, rather than require customers to ask the right questions, the way previous approaches did, we have AWS services ask Zelkova questions on behalf of customers.

For example, Amazon S3 Block Public Access asks Zelkova, “Does this S3 bucket policy grant public access?” AWS Identity and Access Management (IAM) Access Analyzer asks Zelkova, “Does this KMS key grant cross-account access?” It is easy for customers to determine the security of cloud resources by looking at the answers. This model — having AWS services ask the questions — allows us to democratize automated reasoning and make it usable by all AWS customers.

Under the hood, Zelkova translates the policy and question into an SMT query and calls a portfolio solver to get an answer, as in the figure below. A portfolio solver invokes multiple solvers in the backend — here, they include Z3, CVC4, cvc5, and a custom automaton solver — and returns the results from the solver that comes backs with an answer first, in a winner-take-all strategy. Leveraging the diversity of SMT solvers enables Zelkova to solve queries quickly — within a couple hundred milliseconds to tens of seconds.

Zelkova design.png
Zelkova is an automated-reasoning engine that helps customers make universal statements such as “There is no public access to my AWS resources”. It uses a "portfolio solver", which invokes multiple solvers in the backend — Z3, CVC4, cvc5, and so on — and returns the first answer to come back.

SMT solvers use clever algorithms and heuristics to solve problems that are computationally hard. The time it takes to solve a query depends on a wide variety of factors, including the solver configuration, the random seed picked during analysis, and the heuristics being used. The result is that two queries with small syntactic differences can have wildly different run times. Similarly, seemingly minor implementation changes in the solvers can lead to a large run-time variance.

Related content
Meet Amazon Science’s newest research area.

We turned to engineering best practices to even out the lack of predictability and monotonicity in the performance of SMT solvers. Before deploying a new version of the solver for Zelkova, we perform extensive offline testing and benchmarking.

SMT solving at cloud scale

We experienced some unexpected bumps when we wanted to upgrade CVC4 with its newer version, cvc5 (version 0.0.4). In the graph comparing the two solvers, we have approximately 15,000 SMT queries generated by Zelkova. We select a distribution of queries whose solution times range from 0.01 second to 30 seconds; after 30 seconds, the solver process is killed and a timeout reported.

Some queries that are not solved by CVC4 within the time bound are now being solved by cvc5, as is seen from the points aligned vertically at the right side of the graph. However, cvc5 times out on some queries that are solved by CVC4, as is seen from the points aligned horizontally at the top of the graph.

cvc5 0.0.4.png
Comparing the run times of queries solved by CVC4 and cvc5 (version 0.0.4).

The change in run times for SMT queries can have an impact on the customer experience. For example, in Amazon S3 Block Public Access, when analyzing a bucket policy, if the solver times out, it classifies the bucket as “public”.

Suppose that, with the previous solver version, there was a bucket marked “not public” based on the results of a query. Further suppose that, with the current solver version, if the same query times out, then the bucket is marked as “public”. This will lock down the bucket, and the intended users will not be able to access it. This is unexpected for the user, who made no configuration changes. Hence, we need to ensure that all queries that were previously getting solved within the max time bound are still getting solved.

cvc5 0.0.7.png
Comparing the run times of queries solved by CVC4 and cvc5 (version 0.0.7).

We dug into the root causes of the discrepancy, and it turned out that a rewrite rule had been disabled in cvc5. We worked with the cvc5 developers to get it re-enabled (in version 0.0.7), but the story doesn’t end there. It turns out that even with the fix, CVC4 was twice as fast as cvc5 on many easier problems, solving them in one second instead of two.

Run-time comparison.png
Run-time data that led us to add cvc5 to the Zelkova portfolio solver.

This slowdown was significant because Zelkova is called in the request path of security controls such as Amazon S3 Block Public Access. When a user attempts to attach a new access control policy to an S3 bucket or to update an existing one, a synchronous call is made to Zelkova and the corresponding portfolio solver to determine if the policy grants unrestricted public access or not. The bulk of the analysis time is spent on the SMT solvers, so doubling the analysis time for queries can potentially degrade the user experience. This is why we decided to add cvc5 to the Zelkova portfolio solver rather than replace CVC4 with it.

Democratizing automated reasoning

What does this mean for our customers? Instead of focusing on the technology, they can think about its value to them. We tell customers they can make universal statements about the security of their cloud infrastructure. A universal statement holds over the entire universe of possibilities, not just what we’ve tested or fuzzed or observed or thought about. Services such as Amazon S3 Block Public Access, IAM Access Analyzer, Amazon VPC Network Access Analyzer, and Amazon Inspector allow customers to make universal statements such as “there is no public access to my S3 bucket”.

High assurance with provable security
Neha Rungta and Andrew Gacek's talk at the AWS re:Inforce security conference.

I believe that these services would be useful to all our customers. To learn how to use them, watch the talk on high assurance with provable security that my colleague Andrew Gacek and I gave earlier this summer at the AWS re:Inforce security conference. Automated reasoning is transforming the landscape of cloud security, and its power is available to all AWS customers through a few clicks.

Related content

US, WA, Seattle
Economists in this role partner with business stakeholders to distill complex problems into testable economic questions and generate actionable insights. They collaborate with engineers and scientists to estimate models on large-scale data, design pilots, measure impact, and scale successful prototypes into improved policies and programs. They leverage AI tools to scale economic study for broader business impact. They communicate findings to business leaders, incorporate feedback, and deliver customer-centric solutions at scale.
US, NY, New York
Are you passionate about solving big problems from ground-up? Do you enjoy building new state-of-the-art products at internet scale? Come lead the innovation in this startup team, vertical ad products. This is a green field problem without a known answer or a pattern to follow. We have ambitious vision to simplify full funnel advertising solutions, at scale, with specialized agentic AI-powered models and diversify the demand to strategic verticals including finserv, autos, locals.. etc. We are seeking an experienced Applied Scientist to drive innovation in our Ads Foundational Model. In this individual contributor role, you will apply advanced machine learning techniques to improve advertiser performance and customer experience. Key job responsibilities As an Applied Scientist on this team, you will: 1. Develop and drive the science strategy for Ads Foundational Model (Ads-FM), aligning it with the program's objectives and overall business goals. 2. Identify high-impact opportunities within Ads-FM program and lead the ideation, planning, and execution of science initiatives to address them. 3. Build and deploy machine learning models using computer vision, natural language processing, and deep learning to evaluate and enhance ad effectiveness. 4. Develop algorithms that extract meaningful signals from image, video, and audio content to predict and improve customer engagement 5. Leverage Amazon's extensive data repository to create predictive models that generate actionable recommendations for more compelling ad creative 6. Collaborate with business leaders and cross-functional teams to implement ML-powered solutions 7. Contribute to the ML roadmap for the Ads-FM program through innovation and research.
US, WA, Seattle
This role will contribute to developing the Economics and Science products and services in the Fee domain, with specialization in supply chain systems and fees. Through the lens of economics, you will develop causal links for how Amazon, Sellers and Customers interact. You will be a key and senior scientist, advising Amazon leaders how to price our services. You will work on developing frameworks and scaleable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Advertising, Supply Chain, Operations, Prime, Consumer Pricing, and Finance. We are looking for an experienced Principal Economist to improve our understanding of seller Economics, enhance our ability to estimate the causal impact of fees, and work with partner teams to design pricing policy changes. In this role, you will provide guidance to scientists to develop econometric models to influence our fee pricing worldwide. You will lead the development of causal models to help isolate the impact of fee and policy changes from other business actions, using experiments when possible, or observational data when not. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. They will work closely with Economists, Data / Applied Scientists, Strategy Analysts, Data Engineers, and Product leads to integrate economic insights into policy and systems production. Familiarity with systems and services that constitute seller supply chains is a plus but not required. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.
IT, Turin
As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.
IT, Turin
As an Applied Scientist in the Alexa AI team, you will spearhead the advancement and deployment of state-of-the-art ML/RAG systems that revolutionize how millions of customers interact with Alexa. You'll leverage your expertise in machine learning, natural language processing, and large language models to create reliable, scalable, high-performance products that set new standards in operational excellence. Working at the intersection of research and production, you'll translate latest AI innovations into customer-facing features that delight users daily. Your work will span the full ML lifecycle—from analyzing customer behavior patterns and building novel metrics for personal digital assistants, to deploying automated training pipelines and conducting rigorous A/B testing across diverse devices and endpoints. Collaborating closely with business, engineering, and science teams across Amazon, you'll lead high-visibility programs that automate workflows and deliver measurable customer impact. This role offers the unique opportunity to publish at top-tier conferences while seeing your innovations scale to one of the world's most popular voice assistants, serving millions of customers globally. Key job responsibilities As an Applied Scientist in the Alexa AI team: - You'll analyze and model customer behavior at scale, building novel metrics for personal digital assistants across diverse devices and endpoints. Your work will involve creating deep learning, policy-based learning, and machine learning algorithms that directly impact customer experiences, translating complex data patterns into actionable insights that drive product innovation. - Your technical leadership will extend to building and deploying automated model training and evaluation pipelines, implementing complex machine learning and deep learning algorithms, and conducting rigorous model and data analysis through online A/B testing. You'll research and implement novel approaches that push the boundaries of what's possible in conversational AI. - Beyond model development, you'll ensure operational excellence by taking ownership of production systems, including on-call responsibilities during peak and non-peak hours. Working alongside Software Development Engineers, you'll deploy fixes and handle high-severity issues, ensuring our ML systems maintain the reliability and performance that millions of Alexa customers depend on daily. A day in the life As an Applied Scientist in the Alexa AI team, your day will involve collaborating with talented engineers and scientists to build scalable solutions for our conversational assistant. You'll dive into data analysis, experiment with novel algorithms, and iterate on models based on real-time user feedback. Working in a fast-paced, ambiguous environment, you'll tackle complex technical challenges—from debugging production issues to presenting research findings to stakeholders. Your self-motivated approach will drive you to swiftly deliver impactful solutions while maintaining the high standards that define our mission to revolutionize user experiences for millions of customers. About the team The Alexa AI team develops the intelligence behind one of the world's most popular voice assistants, serving millions of customers globally. We're a diverse group of scientists, engineers, and researchers united by our mission to make Alexa more natural, helpful, and delightful. Our culture thrives on innovation, collaboration, and customer obsession. We tackle some of the most challenging problems in conversational AI—from natural language understanding to personalization at scale. Here, you'll work alongside world-class talent, publish at top-tier conferences, and see your innovations impact customers daily. We move fast, think big, and celebrate both successes and learnings.
US, CA, San Diego
The Private Brands team is looking for a Research Scientist to join the team in building science solutions at scale. Our team applies Optimization, Machine Learning, Statistics, Causal Inference, and Econometrics/Economics to derive actionable insights about the complex economy of Amazon’s retail business and develop Statistical Models and Algorithms to drive strategic business decisions and improve operations. We are an interdisciplinary team of Scientists, Engineers, and Economists. Key job responsibilities You will work with business leaders, scientists, and economists to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable optimization solutions and ML models. This is a unique, high visibility opportunity for someone who wants to have business impact, dive deep into large-scale problems, enable measurable actions on the consumer economy, and work closely with scientists and economists. As a Research Scientist, you bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. We are particularly interested in candidates with experience in Operations Research and predictive models and working with distributed systems. Academic and/or practical background in Operations Research, Machine Learning and Reinforcement Learning are particularly relevant for this position. To know more about Amazon science, Please visit https://www.amazon.science
US, CA, Palo Alto
Alexa for Shopping (previously Rufus) is seeking a Senior Manager, Applied Science to lead multidisciplinary teams of Applied Scientists and Machine Learning Engineers building next-generation conversational AI and multi-agent systems powering customer-facing experiences at scale. This leader will drive both scientific innovation and execution across large language models (LLMs), agent orchestration, retrieval and grounding systems, evaluation frameworks, and scalable AI infrastructure. The role requires a combination of deep technical judgment, organizational leadership, product and engineering partnership, and operational excellence. The ideal candidate has a strong track record of building high-performing science and engineering teams, translating ambiguous business problems into scalable AI solutions, and delivering measurable customer impact through applied machine learning and generative AI technologies. Key job responsibilities - Lead and grow teams of Applied Scientists and Machine Learning Engineers working on conversational AI and multi-agent orchestration systems. - Define and drive technical strategy for large-scale generative AI systems, including LLM routing, prompting, grounding, memory, tool use, personalization, and response optimization. - Partner closely with Product, Engineering, and Tech leadership to align AI investments with long-term business and customer goals. - Drive end-to-end delivery of production AI systems balancing quality, latency, scalability, safety, and operational reliability. - Establish scientific and engineering best practices across experimentation, evaluation, model iteration, and production deployment. - Lead roadmap prioritization and execution across research innovation and product delivery timelines. - Build scalable evaluation methodologies and quality frameworks for multilingual and global customer experiences. - Mentor and develop technical leaders across both science and engineering disciplines. - Foster a high-performance culture centered on customer obsession, innovation, operational excellence, and strong cross-functional collaboration.
US, NY, New York
We are seeking a Human-Robot Interaction (HRI) Applied Scientist to develop cutting-edge interactions that make robots feel alive, personal, and fun. In this role, you will focus on verbal and non-verbal conversational systems, social dynamics, memory, and long-term relationship formation between robots, their environments, and the people they interact with. Your contributions will be essential in advancing robotics by enabling expressive, socially intelligent, and trustworthy interactions between robots and humans. Key job responsibilities - Develop interactive systems that leverage large language models, multimodal inputs and outputs, reinforcement learning from human feedback, or other advanced techniques to achieve fluid, engaging, and socially appropriate robot behavior - Design and implement intelligent conversational systems that handle turn-taking, grounding, interruption, and incorporates context drawn from a robot's physical environment and shared history with a user - Integrate perceptual sensor streams including gaze, facial expression, gesture, posture, and more to understand social context and produce coherent, lifelike interactions. - Develop memory and personalization systems that allow robots to form lasting relationships with individual users, learn their environments, and adapt their behavior over weeks and months - Stay updated on advancements in HRI, NLP, multimodal AI, and cognitive and social science to apply cutting-edge techniques to robot interaction challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation
IN, KA, Bengaluru
Do you want to join an innovative team of scientists applying machine learning and advanced statistical techniques to protect Amazon customers and enable a trusted eCommerce experience? Are you excited about modeling terabytes of data and building state-of-the-art algorithms to solve complex, real-world fraud and risk challenges? Do you enjoy owning end-to-end machine learning problems, directly influencing customer experience and company profitability, while collaborating in a diverse, high-performing team? If so, the Amazon Buyer Risk Prevention (BRP) Machine Learning team may be the right fit for you. We are seeking an Applied Scientist to design, develop, and deploy advanced algorithmic systems that safeguard millions of transactions every day. In this role, you will independently drive model development from problem formulation to production deployment, build scalable ML solutions, and leverage emerging technologies—including Generative AI and LLMs—to enhance fraud detection and next-generation risk prevention systems. Key job responsibilities Own end-to-end development of machine learning models for large-scale risk management systems Analyze large volumes of historical and real-time data to identify fraud patterns and emerging risk trends Design, develop, validate, and deploy innovative models to production environments Apply GenAI/LLM technologies to automate risk evaluation and improve operational efficiency Collaborate closely with software engineering teams to implement scalable, real-time model solutions Partner with operations and business stakeholders to translate risk insights into measurable impact Establish scalable and automated processes for data analysis, model experimentation, validation, and monitoring Track model performance and business metrics; communicate insights clearly to technical and non-technical stakeholders Research and implement novel machine learning and statistical methodologies
IN, KA, Bengaluru
Do you want to join an innovative team applying machine learning and advanced statistical techniques to protect Amazon customers and enable a trusted eCommerce experience? Are you excited about working with large-scale datasets and developing models that solve real-world fraud and risk challenges? If so, the Amazon Buyer Risk Prevention (BRP) Machine Learning team may be the right fit for you. We are seeking an Applied Scientist to help develop scalable machine learning solutions that safeguard millions of transactions every day. In this role, you will partner with senior scientists and engineers to translate business problems into data-driven solutions, build and evaluate models, and contribute to next-generation risk prevention systems, including applications of Generative AI and LLM technologies. Key job responsibilities Apply machine learning and statistical techniques to build and improve risk management models Analyze large-scale historical data to identify risk patterns and emerging trends Develop, validate, and deploy innovative models under the guidance of senior scientists Experiment with emerging technologies, including GenAI/LLMs, to enhance automation and risk evaluation Collaborate closely with software engineers to implement models in real-time production systems Partner with operations and business teams to improve risk policies and operational efficiency Build scalable, automated pipelines for data analysis, model training, and validation Monitor model performance and provide clear reporting on key risk and business metrics Research and prototype new modeling approaches to improve system performance