Neha Rungta's 2022 CAV keynote

A billion SMT queries a day

CAV keynote lecture by the director of applied science for AWS Identity explains how AWS is making the power of automated reasoning available to all customers.

At this year’s Computer-Aided Verification (CAV) conference — a leading automated-reasoning conference collocated with the Federated Logic Conferences (FLoC) — Amazon’s Neha Rungta delivered a keynote talk in which she suggested that innovations at Amazon have “ushered in the golden age of automated reasoning”. 

Amazon scientists and engineers are using automated reasoning to prove the correctness of critical internal systems and to help customers prove the security of their cloud infrastructures. Many of these innovations are being driven by powerful reasoning engines called SMT solvers.  

Satisfiability problems, or SAT, ask whether it’s possible to assign variables true/false values that satisfy a set of constraints. SMT, or satisfiability modulo theories, is a generalization of SAT to involve integers, real numbers, strings, or functions. It is a mainstay of formal methods — the use of automated reasoning to prove that a computer program will behave the way it’s supposed to.

The following is a condensed and edited version of Rungta’s talk. You can also read the accompanying invited paper.

Zelkova

At Amazon, we use automated reasoning to prove the correctness of internal systems and to provide services that allow customers to prove the correctness of their cloud systems. Today I am going to focus on a single but critical part of that work. I am going to show you how we help customers get their access controls right using an automated-reasoning engine called Zelkova. I want to show you the balancing act we do between science and engineering to make automated reasoning work at scale.

Related content
SOSP paper describes lightweight formal methods for validating new S3 data storage service.

Zelkova takes as input an access control policy and a question about access control and returns a correct answer to the question. That sounds too good to be true: what’s the catch, you may ask?

The correctness of the answer depends on asking the right question. Our key innovation here is that, rather than require customers to ask the right questions, the way previous approaches did, we have AWS services ask Zelkova questions on behalf of customers.

For example, Amazon S3 Block Public Access asks Zelkova, “Does this S3 bucket policy grant public access?” AWS Identity and Access Management (IAM) Access Analyzer asks Zelkova, “Does this KMS key grant cross-account access?” It is easy for customers to determine the security of cloud resources by looking at the answers. This model — having AWS services ask the questions — allows us to democratize automated reasoning and make it usable by all AWS customers.

Under the hood, Zelkova translates the policy and question into an SMT query and calls a portfolio solver to get an answer, as in the figure below. A portfolio solver invokes multiple solvers in the backend — here, they include Z3, CVC4, cvc5, and a custom automaton solver — and returns the results from the solver that comes backs with an answer first, in a winner-take-all strategy. Leveraging the diversity of SMT solvers enables Zelkova to solve queries quickly — within a couple hundred milliseconds to tens of seconds.

Zelkova design.png
Zelkova is an automated-reasoning engine that helps customers make universal statements such as “There is no public access to my AWS resources”. It uses a "portfolio solver", which invokes multiple solvers in the backend — Z3, CVC4, cvc5, and so on — and returns the first answer to come back.

SMT solvers use clever algorithms and heuristics to solve problems that are computationally hard. The time it takes to solve a query depends on a wide variety of factors, including the solver configuration, the random seed picked during analysis, and the heuristics being used. The result is that two queries with small syntactic differences can have wildly different run times. Similarly, seemingly minor implementation changes in the solvers can lead to a large run-time variance.

Related content
Meet Amazon Science’s newest research area.

We turned to engineering best practices to even out the lack of predictability and monotonicity in the performance of SMT solvers. Before deploying a new version of the solver for Zelkova, we perform extensive offline testing and benchmarking.

SMT solving at cloud scale

We experienced some unexpected bumps when we wanted to upgrade CVC4 with its newer version, cvc5 (version 0.0.4). In the graph comparing the two solvers, we have approximately 15,000 SMT queries generated by Zelkova. We select a distribution of queries whose solution times range from 0.01 second to 30 seconds; after 30 seconds, the solver process is killed and a timeout reported.

Some queries that are not solved by CVC4 within the time bound are now being solved by cvc5, as is seen from the points aligned vertically at the right side of the graph. However, cvc5 times out on some queries that are solved by CVC4, as is seen from the points aligned horizontally at the top of the graph.

cvc5 0.0.4.png
Comparing the run times of queries solved by CVC4 and cvc5 (version 0.0.4).

The change in run times for SMT queries can have an impact on the customer experience. For example, in Amazon S3 Block Public Access, when analyzing a bucket policy, if the solver times out, it classifies the bucket as “public”.

Suppose that, with the previous solver version, there was a bucket marked “not public” based on the results of a query. Further suppose that, with the current solver version, if the same query times out, then the bucket is marked as “public”. This will lock down the bucket, and the intended users will not be able to access it. This is unexpected for the user, who made no configuration changes. Hence, we need to ensure that all queries that were previously getting solved within the max time bound are still getting solved.

cvc5 0.0.7.png
Comparing the run times of queries solved by CVC4 and cvc5 (version 0.0.7).

We dug into the root causes of the discrepancy, and it turned out that a rewrite rule had been disabled in cvc5. We worked with the cvc5 developers to get it re-enabled (in version 0.0.7), but the story doesn’t end there. It turns out that even with the fix, CVC4 was twice as fast as cvc5 on many easier problems, solving them in one second instead of two.

Run-time comparison.png
Run-time data that led us to add cvc5 to the Zelkova portfolio solver.

This slowdown was significant because Zelkova is called in the request path of security controls such as Amazon S3 Block Public Access. When a user attempts to attach a new access control policy to an S3 bucket or to update an existing one, a synchronous call is made to Zelkova and the corresponding portfolio solver to determine if the policy grants unrestricted public access or not. The bulk of the analysis time is spent on the SMT solvers, so doubling the analysis time for queries can potentially degrade the user experience. This is why we decided to add cvc5 to the Zelkova portfolio solver rather than replace CVC4 with it.

Democratizing automated reasoning

What does this mean for our customers? Instead of focusing on the technology, they can think about its value to them. We tell customers they can make universal statements about the security of their cloud infrastructure. A universal statement holds over the entire universe of possibilities, not just what we’ve tested or fuzzed or observed or thought about. Services such as Amazon S3 Block Public Access, IAM Access Analyzer, Amazon VPC Network Access Analyzer, and Amazon Inspector allow customers to make universal statements such as “there is no public access to my S3 bucket”.

High assurance with provable security
Neha Rungta and Andrew Gacek's talk at the AWS re:Inforce security conference.

I believe that these services would be useful to all our customers. To learn how to use them, watch the talk on high assurance with provable security that my colleague Andrew Gacek and I gave earlier this summer at the AWS re:Inforce security conference. Automated reasoning is transforming the landscape of cloud security, and its power is available to all AWS customers through a few clicks.

Related content

CN, 31, Shanghai
Team & Project Overview The NBS Data Central team powers analytics, data science, and AI capabilities for Worldwide Global Selling (WWGS). We build scalable data products, and insight-generation systems that drive seller growth across 10+ marketplaces. Seller Intelligence is a P0 foundation theme at the Global Selling level, formed by merging "One Tagging" and "Good Contact" workstreams. It provides seller identity, segmentation, and contact-reach infrastructure that underpins all downstream seller-facing AI workflows — including intelligent outreach, personalized recommendations, and automated engagement. Scope of Impact Own the science pillar for Seller Intelligence within a cross-functional POD (PM + DE + DS + SDE) Directly impact seller engagement metrics across CN, IN, LATAM, and East-Asia expansion regions Models and data products consumed by 5+ downstream teams (ESM, NSR, MKT, NBS AI Ops, ROC) Influence $100M+ annual seller GMS through improved segmentation and contact optimization Key job responsibilities Design and deliver seller segmentation and propensity models at scale — incorporating GMS, category, growth trajectory, engagement signals, and lifecycle stage. Build contact quality scoring and lifecycle management systems (coverage optimization, dormancy detection, reactivation modeling). Define success metrics, experimentation frameworks (A/B, causal inference), and measurement methodology for seller engagement interventions. Productionize ML models and data products — partner with engineering to deploy seller scores, contact quality indices, and recommendation signals. Explore LLM/GenAI applications: automated insight generation from seller data, contact intent classification, and intelligent report synthesis. Serve as the science representative in bi-weekly NBS theme reviews; present findings and proposals to theme Bar Raisers and leadership. Collaborate with BIE team members to democratize analytical outputs via dashboards and self-serve tools. Contribute to cross-marketplace seller behavior analysis supporting Global Expansion strategy (IN, KR, VN, LATAM). Evaluate, integrate, and iterate on AI systems — assess new AI/ML tools, frameworks, and third-party models for applicability to seller intelligence use cases.
IN, KA, Bengaluru
Amazon Devices is an inventive research and development company that designs and engineer high-profile devices like the Kindle family of products, Fire Tablets, Fire TV, Health Wellness, Amazon Echo & Astro products. This is an exciting opportunity to join Amazon in developing state-of-the-art techniques that bring Gen AI on edge for our consumer products. We are looking for exceptional scientists to join our Applied Science team and help develop the next generation of edge models, and optimize them while doing co-designed with custom ML HW based on a revolutionary architecture. Work hard. Have Fun. Make History. Key job responsibilities What will you do? - Quantize, prune, distill, finetune Gen AI models to optimize for edge platforms - Fundamentally understand Amazon’s underlying Neural Edge Engine to invent optimization techniques - Analyze deep learning workloads and provide guidance to map them to Amazon’s Neural Edge Engine - Use first principles of Information Theory, Scientific Computing, Deep Learning Theory, Non Equilibrium Thermodynamics - Train custom Gen AI models that beat SOTA and paves path for developing production models - Collaborate closely with compiler engineers, fellow Applied Scientists, Hardware Architects and product teams to build the best ML-centric solutions for our devices - Publish in open source and present on Amazon's behalf at key ML conferences - NeurIPS, ICLR, MLSys.
GB, London
Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business — available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. Prime Video Commerce's mission is to present the right offer to the right customer at the right time — across subscriptions, channels, and transactional video, in every market and on every device. Our science team replaces static business rules with ML-driven decisions that personalise the entire commerce journey, from discovery through checkout and beyond. We operate at scale across hundreds of millions of customers, and we are expanding into new frontiers — combining the latest advances in agentic and generative AI, behavioural simulation, and causal inference to understand the impact of our decisions before they reach customers. We are looking for an Applied Scientist to join the Prime Video Commerce Insights team in London. You will develop and deploy customer-facing models, understand customer behaviour at scale, and explore emerging techniques that help us make better decisions faster. This is a delivery focused role within a high-visibility multidisciplinary group of engineers and scientists, focused on improving the customer experience for Prime Video. Key job responsibilities - Research, design, and implement machine learning approaches (e.g. reinforcement learning and recommendation systems) that personalise across different customer touch points. - Collaborate with engineers to deploy and integrate successful experiment results into large-scale, complex Amazon production systems with low latency. - Design and execute rigorous experiments to demonstrate the technical efficacy and business value of your methods. - Act as a subject-matter expert and help define the science roadmap and research agenda in line with organisational priorities and production constraints. - Provide machine learning thought leadership to technical and business leaders, thinking strategically about business, product, and technical challenges. - Work with technical product managers to work backwards from what matters to customers and deliver ML-backed solutions. - Share results with the team and wider scientific community through documents that are both statistically rigorous and compellingly relevant. A day in the life You will be a research leader and innovator within the Commerce Insights organisation. You will collaborate with talented engineers and senior leaders to solve problems that are uniquely challenging at Amazon's scale: personalising commerce decisions across multiple business lines, balancing competing objectives, and positively impacting hundreds of millions of customers worldwide. The problems here are technically deep — combining large-scale ML, causal reasoning, and behavioural modelling in a domain where every decision carries real revenue and customer-experience consequences. Your research will ship to production and move metrics that matter. About the team You will join a team of engineers and applied scientists with a proven track record of solving highly complex, ambiguous problems — work that has produced patents and publications at top-tier conferences. The team has direct visibility to senior Prime Video leadership and collaborates broadly across Commerce, Content, and Platform teams to shape how customers discover, subscribe to, and engage with video content. This is a team that operates at the intersection of rigorous research and real-world impact, where your ideas move from whiteboard to production for hundreds of millions of customers.
IN, KA, Bengaluru
Amazon Devices is an inventive research and development company that designs and engineer high-profile devices like the Kindle family of products, Fire Tablets, Fire TV, Health Wellness, Amazon Echo & Astro products. This is an exciting opportunity to join Amazon in developing state-of-the-art techniques that bring Gen AI on edge for our consumer products. We are looking for exceptional scientists to join our Applied Science team and help develop the next generation of edge models, and optimize them while doing co-designed with custom ML HW based on a revolutionary architecture. Work hard. Have Fun. Make History. Key job responsibilities What will you do? - Quantize, prune, distill, finetune Gen AI models to optimize for edge platforms - Fundamentally understand Amazon’s underlying Neural Edge Engine to invent optimization techniques - Analyze deep learning workloads and provide guidance to map them to Amazon’s Neural Edge Engine - Use first principles of Information Theory, Scientific Computing, Deep Learning Theory, Non Equilibrium Thermodynamics - Train custom Gen AI models that beat SOTA and paves path for developing production models - Collaborate closely with compiler engineers, fellow Applied Scientists, Hardware Architects and product teams to build the best ML-centric solutions for our devices - Publish in open source and present on Amazon's behalf at key ML conferences - NeurIPS, ICLR, MLSys.
IN, KA, Bengaluru
Amazon Devices is an inventive research and development company that designs and engineer high-profile devices like the Kindle family of products, Fire Tablets, Fire TV, Health Wellness, Amazon Echo & Astro products. This is an exciting opportunity to join Amazon in developing state-of-the-art techniques that bring Gen AI on edge for our consumer products. We are looking for exceptional scientists to join our Applied Science team and help develop the next generation of edge models, and optimize them while doing co-designed with custom ML HW based on a revolutionary architecture. Work hard. Have Fun. Make History. Key job responsibilities What will you do? - Quantize, prune, distill, finetune Gen AI models to optimize for edge platforms - Fundamentally understand Amazon’s underlying Neural Edge Engine to invent optimization techniques - Analyze deep learning workloads and provide guidance to map them to Amazon’s Neural Edge Engine - Use first principles of Information Theory, Scientific Computing, Deep Learning Theory, Non Equilibrium Thermodynamics - Train custom Gen AI models that beat SOTA and paves path for developing production models - Collaborate closely with compiler engineers, fellow Applied Scientists, Hardware Architects and product teams to build the best ML-centric solutions for our devices - Publish in open source and present on Amazon's behalf at key ML conferences - NeurIPS, ICLR, MLSys.
US, WA, Seattle
Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and exclusive access to coverage of live sports. All customers regardless of whether they have a Prime membership or not, can access programming from subscriptions such as Apple TV, Peacock Premium Plus, HBO Max, FOX One, Crunchyroll and MGM+, as well as more than 900 free ad-support (FAST) Channels, rent or buy titles, and enjoy even more content for free with ads. The Prime Video Personalization and Discovery team matches customers with the right content at the right time, at all touch points throughout the content discovery journey. We are looking for a customer-focused, solutions-oriented Data Scientist to help build new data-driven frameworks to understand what makes new personalization and content discovery innovations successful for users and the business. You'll be part of an embedded science team on projects that are fast-paced, challenging, and ultimately influence what millions of customers around the world see when the log into Prime Video. The ideal candidate brings strong problem-solving skills, stakeholder communication skills, and the ability to balance technical rigor with delivery speed and customer impact. You will build cross-functional support within Prime Video, assess business problems, define metrics, and support iterative scientific solutions that balance short-term delivery with long-term science roadmaps. Key job responsibilities - Use advanced statistical and machine learning techniques to extract insights from complex, large-scale data sets - Design and implement end-to-end data science workflows, from data acquisition and cleaning to model development, testing, and deployment - Support scalable, self-service data analyses by building datasets for analytics, reporting and ML use cases - Partner with product stakeholders and senior science peers to identify strategic data-driven opportunities to improve the customer experience - Communicate findings, conclusions, and recommendations to technical and non-technical stakeholders - Stay up-to-date on the latest data science tools, techniques, and best practices and help evangelize them across the organization
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Prime Video is pioneering the use of Generative AI to empower the next generation of creatives. Our mission is to make world-class media creation accessible, scalable and efficient. We are seeking a Lead Applied Scientist who have demonstrated experience in spearheading & advancing state of the art models, particularly in Generative AI. Your role will be to deliver these innovations as production-ready systems at Amazon scale. Key job responsibilities As a Sr. Applied Scientist, you will lead end-to-end product journey, research and experimentation for this domain. You will be applying advanced machine learning techniques in Computer Vision, Multimedia Understanding and Generative AI. We're building the foundational technology stack, spanning diffusion and flow-matching models, 3D/4D scene and character generation, motion and camera control, and post-training alignment. Other responsibilities include: - Lead research and develop generative models for controllable synthesis across images, video, vector graphics, and multimedia - Innovate in advanced diffusion and flow-based methods (e.g., inverse flow matching, parameter efficient training, guided sampling, test-time adaptation) to improve efficiency, controllability, and scalability - Advance visual grounding, depth and 3D estimation, segmentation, and matting for integration into pre-visualization, compositing, VFX, and post-production pipelines - Design multimodal GenAI workflows including visual-language model tooling, structured prompt orchestration, agentic pipelines
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video subscriptions such as Apple TV+, HBO Max, Peacock, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video team member, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Prime Video is pioneering the use of Generative AI to empower the next generation of creatives. Our mission is to make world-class media creation accessible, scalable and efficient. We are seeking an Applied Scientist to advance the state of the art in Generative AI and to deliver these innovations as production-ready systems at Amazon scale. Your work will give creators unprecedented freedom and control while driving new efficiencies. Key job responsibilities As an Applied Scientist, you will have end-to-end ownership of the product, related research and experimentation. In addition, you will be applying advanced machine learning techniques in Computer Vision, Multimedia Understanding and Generative AI. We're building the foundational technology stack, spanning diffusion and flow-matching models, 3D/4D scene and character generation, motion and camera control, and post-training alignment. Other responsibilities include: - Research and develop generative models for controllable synthesis across images, video, vector graphics, and multimedia - Innovate in advanced diffusion and flow-based methods (e.g., inverse flow matching, parameter efficient training, guided sampling, test-time adaptation) to improve efficiency, controllability, and scalability - Advance visual grounding, depth and 3D estimation, segmentation, and matting for integration into pre-visualization, compositing, VFX, and post-production pipelines - Design multimodal GenAI workflows including visual-language model tooling, structured prompt orchestration, agentic pipelines
US, CA, San Francisco
The Models, Quantum, and Silicon (MQS) Center for Quantum Computing (CQC) is a multi-disciplinary team of scientists, engineers, and technicians, on a mission to develop a fault-tolerant quantum computer. We are looking to hire a Research Software Engineer to join our growing Software team. You will work closely with our experimental physics teams to enable their work characterizing, calibrating, and operating novel quantum devices. The ideal candidate should be able to translate high-level science requirements into software implementations (e.g. Python APIs/frameworks, data analysis pipelines, calibration nodes) that are performant, scalable, and intuitive. This requires someone who (1) has a strong desire to work within a team of scientists and engineers, and (2) demonstrates ownership in initiating and driving projects to completion. This role has a particular emphasis on working directly with experimental physicists to develop scientific software workflows that enable scaling to larger quantum devices. Inclusive Team Culture Here at Amazon, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Export Control Requirement Due to applicable export control laws and regulations, candidates must be either a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum, or be able to obtain a US export license. If you are unsure if you meet these requirements, please apply and Amazon will review your application for eligibility. Key job responsibilities - Architect extensible & intuitive frameworks for running quantum computing experiments and analyzing data. - Leverage the latest techniques in quantum calibration to enable scaling to larger devices. - Optimize the performance of experiment & analysis tools to enable faster experiment throughput. - Develop dashboards that allow experimentalists to inspect and control the state of quantum device calibration. - Deploy and maintain cloud infrastructure that supports increasingly-complex science workflows. - Empower scientists to actively contribute to the codebase through mentorship and documentation. We are looking for candidates with strong engineering principles, a bias for action, superior problem-solving, and excellent communication skills. Working effectively within a team environment is essential. As a Research Software Engineer embedded in a broader research science organization, you will have the opportunity to work on new ideas and stay abreast of the field of experimental quantum computation. A day in the life The majority of your time will be spent on projects that extend the functional capabilities or performance of our internal research software stack. This requires working backwards from the needs of our science staff in the context of our larger experimental roadmap. You will translate science and software requirements into design proposals balancing implementation complexity against time-to-delivery. Once a design proposal has been reviewed and accepted, you’ll drive implementation and coordinate with internal stakeholders to ensure a smooth roll out. Because many high-level experimental goals have cross-cutting requirements, you’ll often work closely with other engineers or scientists or on the team. About the team You will be joining the Software group within the MQS Center of Quantum Computing. Our team is comprised of scientists and software engineers who are building scalable software that enables quantum computing technologies.
IN, HR, Gurugram
Lead ML teams building large-scale forecasting and optimization systems that power Amazon’s global transportation network and directly impact customer experience and cost. As an Sr Applied Scientist, you will set scientific direction, mentor applied scientists, and partner with engineering and product leaders to deliver production-grade ML solutions at massive scale. Key job responsibilities 1. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 2. Define and own the scientific vision and roadmap for ML solutions powering large-scale transportation planning and execution. 3. Guide model and system design across a range of techniques, including tree-based models, deep learning (LSTMs, transformers), LLMs, and reinforcement learning. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience, cost optimization, and network reliability. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life Your day includes reviewing model performance and business metrics, guiding technical design and experimentation, mentoring scientists, and driving roadmap execution. You’ll balance near-term delivery with long-term innovation while ensuring solutions are robust, interpretable, and scalable. Ultimately, your work helps improve delivery reliability, reduce costs, and enhance the customer experience at massive scale.