Customer-obsessed science


Research areas
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July 29, 2025New cost-to-serve-software metric that accounts for the full software development lifecycle helps determine which software development innovations provide quantifiable value.
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American Journal of Qualitative Research2024Qualitative sampling in the age of Big Data requires tactful negotiation. Although qualitative research aims to explore the depth as opposed to breadth of experiences, opinions, or beliefs of individuals regarding a unique phenomenon, stakeholders or sponsors might not always be convinced that small sample sizes can yield big results. Intimate population awareness, identification of attributes of importance
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Big Data Infrastructure Technologies for Data Analytics2024This chapter discusses SageMaker - a fully managed machine learning (ML) service provided by Amazon Web Services (AWS). Being a fully managed service, means that a user does not have to deal with hardware setup, patching, management, backups etc. All this is taken care of by the service provider. The user can choose from a wide variety of computing instance types that are optimized for different tasks,
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Today’s top advertisers typically manage hundreds of campaigns simultaneously and consistently launch new ones throughout the year. A crucial challenge for marketing managers is determining the optimal allocation of limited budgets across various ad lines in each campaign to maximize cumulative returns, especially given the huge uncertainty in return outcomes. In this paper, we propose to formulate budget
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ECCV 2024 Workshop on Advances in Image Manipulation2024With recent advances in deep learning, numerous algorithms have been developed to enhance video quality, reduce visual artifacts, and improve perceptual quality. However, little research has been reported on the quality assessment of enhanced content - the evaluation of enhancement methods is often based on quality metrics that were designed for compression applications. In this paper, we propose a novel
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2024Consensus planning is a method for coordinating decision making across complex systems and organizations, including complex supply chain optimization pipelines. It arises when large interdependent distributed agents (systems) share common resources and must act in order to achieve a joint goal. In this paper, we introduce a generic Consensus Planning Protocol (CPP) to solve such problems. Our protocol allows
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