Customer-obsessed science
Research areas
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November 11, 20265 min readStatic analysis of deployed networks helps reduce the risk that sensitive data leaks across partitions, supporting the security and reliability of global-scale networking.
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October 20, 20263 min read
Featured news
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The Web Conference 20222022A search on the major eCommerce platforms returns up to thousands of relevant products making it impossible for an average customer to audit all the results. Browsing the list of relevant items can be simplified using search filters for specific requirements (e.g., shoes of the wrong size). The complete list of available filters is often overwhelming and hard to visualize. Thus, successful user interfaces
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ACL 20222022With the rapid growth in language processing applications, fairness has emerged as an important consideration in data-driven solutions. Although various fairness definitions have been explored in the recent literature, there is lack of consensus on which metrics most accurately reflect the fairness of a system. In this work, we propose a new formulation– ACCUMULATED PREDICTION SENSITIVITY, which measures
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ACL 2022 Workshop on ECNLP2022In E-commerce search, spelling correction plays an important role to find desired products for customers in processing user-typed search queries. However, resolving phonetic errors is a critical but overlooked area. The query with phonetic spelling errors tends to appear correct based on pronunciation but is nonetheless inaccurate in spelling (e.g., "bluetooth sound system" vs. "blutut sant sistam") with
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Improving relevance quality in product search using high-precision query-product semantic similarityACL 2022 Workshop on ECNLP2022Ensuring relevance quality in product search is a critical task as it impacts the customer’s ability to find intended products in the short-term as well as the general perception and trust of the e-commerce system in the long term. In this work we leverage a high-precision cross-encoder BERT model for semantic similarity between customer query and products and survey its effectiveness for three ranking
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ACL 2022 Workshop on Federated Learning for Natural Language Processing2022In the context of personalized federated learning (FL), the critical challenge is to balance local model improvement and global model tuning when the personal and global objectives may not be exactly aligned. Inspired by Bayesian hierarchical models, we develop ActPerFL, a self-aware personalized FL method where each client can automatically balance the training of its local personal model and the global
Collaborations
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