Customer-obsessed science
Research areas
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October 1, 202610 min readAugmenting a network graph with agentic AI produces a “digital twin” that can help isolate network failures.
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August 21, 20269 min read
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July 30, 20268 min read
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July 29, 20266 min read
Featured news
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EMAC 20222022Brands are searching for innovative ways to reach customers online. Sponsored Display (SD) by Amazon Ads is a new way to do so, and allows customer reaching strategy by category, product and audience. However, advertisers are uncertain how much SD improves their performance over different time horizons. This paper studies more than 40,000 brands with two different methods: a diffusion-regression state-space
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ACM FAccT 20222022We study the problem of training a model that must obey demographic fairness conditions when the sensitive features are not available at training time — in other words, how can we train a model to be fair by race when we don’t have data about race? We adopt a fairness pipeline perspective, in which an “upstream” learner that does have access to the sensitive features will learn a proxy model for these features
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ACM FAccT 20222022We propose and analyze an algorithmic framework for “bias bounties” — events in which external participants are invited to propose improvements to a trained model, akin to bug bounty events in software and security. Our framework allows participants to submit arbitrary subgroup improvements, which are then algorithmically incorporated into an updated model. Our algorithm has the property that there is no
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IJCNN 20222022Beyond accuracy, diversity has become a crucial factor to evaluate a recommendation system as higher diversity helps mitigate echo chamber issue and improve user satisfaction. Recently, great success has been made to improve diversity, but the approaches often sacrifice much lower accuracy. Herein this work, we propose contrastive co-training for diversified recommendation that improves diversity greatly
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ICPR 20222022A major challenge encountered in the offline evaluation of machine learning models before being released to production is the discrepancy between the distributions of the offline test data and of the online data, due to, e.g., biased sampling scheme, data aging issues and occurrence(s) of regime shift. Consequently, the offline evaluation metrics often do not reflect the actual performance of the model
Collaborations
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