Customer-obsessed science
Research areas
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November 20, 20254 min readA new evaluation pipeline called FiSCo uncovers hidden biases and offers an assessment framework that evolves alongside language models.
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October 2, 20253 min read
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September 2, 20253 min read
Featured news
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ACL 20232023Research on text-to-image generation (TTI) still predominantly focuses on the English language due to the lack of annotated image-caption data in other languages; in the long run, this might widen inequitable access to TTI technology. In this work, we thus investigate multilingual TTI (termed mTTI) and the current potential of neural machine translation (NMT) to bootstrap mTTI systems. We provide two key
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ACL 20232023Leveraging representations from pre-trained transformer-based encoders achieves state-ofthe-art performance on numerous NLP tasks. Larger encoders can improve accuracy for spoken language understanding (SLU) but are challenging to use given the inference latency constraints of online systems (especially on CPU machines). We evaluate using a larger 170M parameter BERT encoder that shares representations
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ACL 20232023Getting a good understanding of the user intent is vital for e-commerce applications to surface the right product to a given customer query. Query Understanding (QU) systems are essential for this purpose, and many e-commerce providers are working on complex solutions that need to be data efficient and able to capture early emerging market trends. Query Attribute Understanding (QAU) is a sub-component of
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ACL 20232023Relevance in E-commerce Product Search is crucial for providing customers with accurate results that match their query intent. With recent advancements in NLP and Deep Learning, Transformers have become the default choice for relevance classification tasks. In such a setting, the relevance model uses query text and product title as input features, and estimates if the product is relevant for the customer
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Interspeech 20232023The Grapheme-to-Phoneme (G2P) task aims to convert orthographic input into a discrete phonetic representation. G2P conversion is beneficial to various speech processing applications, such as text-to-speech and speech recognition. However, these tend to rely on manually-annotated pronunciation dictionaries, which are often time-consuming and costly to acquire. In this paper, we propose a method to improve
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