Customer-obsessed science
Research areas
-
November 20, 20254 min readA new evaluation pipeline called FiSCo uncovers hidden biases and offers an assessment framework that evolves alongside language models.
-
October 2, 20253 min read
-
-
-
September 2, 20253 min read
Featured news
-
CIKM 20232023Growth of e-commerce has enabled the creation of thousands of small-scale brands. However, these brands lack information on a) what new products to develop and b) how to refine existing products to improve business metrics. We present a comprehensive Product Design Insights and Guidance service (named PRODIGY) that mines product attributes data available on e-commerce platforms and surface insights on a
-
ESEC/FSE 20232023Automated static dataflow analysis is an effective technique for detecting security critical issues like sensitive data leak, and vulnerability to injection attacks. Ensuring high precision and recall requires an analysis that is context, field and object sensitive. However, it is challenging to attain high precision and recall and scale to large industrial code bases. Compositional style analyses in which
-
RecSys 20232023Being able to measure the success of online shopping interactions is crucial in order to evaluate and optimize the performance of e-commerce systems. It is especially challenging in the domain of voice shopping, typically supported by voice-based AI assistants. Unlike Web shopping, which offers a rich amount of behavioral signals such as clicks, in voice shopping a non-negligible amount of shopping interactions
-
Voice conversion for Lombard speaking style with implicit and explicit acoustic feature conditioningInterspeech 2023 Workshop on Machine Learning Challenges for Hearing Aids2023Text-to-Speech (TTS) systems in Lombard speaking style can im-prove the overall intelligibility of speech, useful for hearing loss and noisy conditions. However, training those models requires a large amount of data and the Lombard effect is challenging to record due to speaker and noise variability and tiring recording conditions. Voice conversion (VC) has been shown to be a useful augmentation technique
-
CIKM 20232023In e-commerce sites, customer questions on the product detail page express the customers’ information needs about the product. The answers to these questions often provide the necessary information. In this work, we present and address the novel task of generating product insights from community questions and answers (Q&A). These insights can be presented to customers to assist them in their shopping journey
Collaborations
View allWhether you're a faculty member or student, there are number of ways you can engage with Amazon.
View all