Customer-obsessed science

Reasoning and linguistic skills form the cornerstone of human intelligence, facilitating problem-solving and decision-making. Recent advances in Large Language Models (LLMs) have led to impressive linguistic capabilities and emergent reasoning behaviors, fueling widespread adoption across application do-mains. However, LLMs still struggle with complex reasoning tasks, highlighting their systemic limitations

Object 6D pose estimation is a critical challenge in robotics, particularly for manipulation tasks. While prior research combining visual and tactile (visuotactile) information has shown promise, these approaches often struggle with generalization due to the limited availability of visuotactile data. In this paper, we introduce ViTa-Zero, a zero-shot visuotactile pose estimation framework. Our key innovation

Semantic matching plays a pivotal role in e-commerce by facilitating better product discovery and driving sales within online stores. Transformer models have proven exceptionally effective in mapping queries to an embedding space, positioning semantically related entities (queries or products) in close proximity. De-spite their effectiveness, the high computational demands of large transformer models pose

Large language models (LLMs) have demonstrated remarkable capabilities in handling complex dialogue tasks without requiring use case-specific fine-tuning. However, analyzing live dialogues in real-time necessitates low-latency processing systems, making it impractical to deploy models with billions of parameters due to latency constraints. As a result, practitioners often prefer smaller models with millions

Effective customer support requires domain-specific solutions tailored to users’ issues. However, LLMs like ChatGPT, while excelling in open-domain tasks, often face challenges such as hallucinations, lack of domain compliance, and generic solutions when applied to specialized contexts. RAG-based systems, designed to combine domain context from unstructured knowledge bases (KBs) with LLMs, often struggle