Customer-obsessed science


Research areas
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July 31, 2025Using ensembles of agents to generate and refine interactions annotated with chains of thought improves performance on a battery of benchmarks by an average of 29%.
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CLeaR 20242024Identifying root causes for unexpected or undesirable behavior in complex systems is a prevalent challenge. This issue becomes especially crucial in modern cloud applications that employ numerous microservices. Although the machine learning and systems research communities have proposed various techniques to tackle this problem, there is currently a lack of standardized datasets for quantitative benchmarking
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2024In the realm of geospatial analysis, the diversity of remote sensors, encompassing both optical and microwave technologies, offers a wealth of distinct observational capabilities. Recognizing this, we present msGFM, a multisensor geospatial foundation model that effectively unifies data from four key sensor modalities. This integration spans an expansive dataset of two million multisensor images. msGFM
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AAAI 20242024The selection of the assumed effect size (AES) critically determines the duration of an experiment, and hence its accuracy and efficiency. Traditionally, experimenters determine AES based on domain knowledge. However, this method becomes impractical for online experimentation services managing numerous experiments, and a more automated approach is hence of great demand. We initiate the study of data-driven
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Multi-Touch Attribution plays a crucial role in both marketing and advertising, offering insight into the complex series of interactions within customer journeys during transactions or impressions. This holistic approach empowers marketers to strategically allocate attribution credits for conversions across diverse channels, not only optimizing campaigns but also elevating overall marketplace strategies
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Physical Review X2024Quantum error correction with erasure qubits promises significant advantages over standard error correction due to favorable thresholds for erasure errors. To realize this advantage in practice requires a qubit for which nearly all errors are such erasure errors, and the ability to check for erasure errors without dephasing the qubit. We demonstrate that a “dual-rail qubit” consisting of a pair of resonantly
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