Customer-obsessed science


Research areas
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July 29, 2025New cost-to-serve-software metric that accounts for the full software development lifecycle helps determine which software development innovations provide quantifiable value.
Featured news
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2024Existing text-to-image generative models reflect or even amplify societal biases ingrained in their training data. This is especially concerning for human image generation where models are biased against certain demographic groups. Existing attempts to rectify this issue are hindered by the inherent limitations of the pre-trained models and fail to substantially improve demographic diversity. In this work
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2024Conversational Task Assistants (CTAs) guide users in performing a multitude of activities, such as making recipes. However, ensuring that interactions remain engaging, interesting, and enjoyable for CTA users is not trivial, especially for time-consuming or challenging tasks. Grounded in psychological theories of human interest, we propose to engage users with contextual and interesting statements or facts
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AutoML 20242024AutoGluon-Multimodal (AutoMM) is introduced as an open-source AutoML library designed specifically for multimodal learning. Distinguished by its exceptional ease of use, AutoMM enables fine-tuning of foundation models with just three lines of code. Supporting various modalities including image, text, and tabular data, both independently and in combination, the library offers a comprehensive suite of functionalities
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Conference on the Foundations of Software Engineering (FSE) 20242024Large language models (LLMs) have shown impressive effectiveness in various software engineering tasks, including automated program repair (APR). In this study, we take a deep dive into automated bug localization and repair utilizing LLMs. In contrast to many deep learning-based APR methods that assume known bug locations, rely on line-level localization tools, or address bug prediction and fixing in one
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ECIR 20242024Voice assistants have become ubiquitous in smart devices allowing users to instantly access information via voice questions. While extensive research has been conducted in question answering for voice search, little attention has been paid on how to enable proactive recommendations from a voice assistant to its users. This is a highly challenging problem that often leads to user friction, mainly due to
Academia
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