Customer-obsessed science


Research areas
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April 11, 2025Novel three-pronged approach combines claim-level evaluations, chain-of-thought reasoning, and classification of hallucination error types.
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Featured news
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2025In product search, negation is frequently used to articulate unwanted product features or components. Modern search engines often struggle to comprehend negations, resulting in suboptimal user experiences. While various methods have been proposed to tackle negations in search, none of them took the vocabulary gap between query keywords and product text into consideration. In this work, we introduced a query
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2025Crafting effective features is a crucial yet labor-intensive and domain-specific task within machine learning pipelines. Fortunately, recent advancements in Large Language Models (LLMs) have shown promise in automating various data science tasks, including feature engineering. But despite this potential, evaluations thus far are primarily based on the end performance of a complete ML pipeline, providing
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2025In this paper, we tackle the novel computer vision problem of depth estimation through a translucent barrier. This is an important problem for robotics when manipulating objects through plastic wrapping, or when predicting the depth of items behind a translucent barrier for manipulation. We propose two approaches for providing depth prediction models the ability to see through translucent barriers: removing
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CHI 20252025Usability testing is a fundamental yet challenging research method for user experience (UX) researchers to evaluate a web design. Recent advances in Large Language Model-simulated Agent (LLM Agent) research inspired us to design UXAgent to support UX researchers in evaluating and reiterating their usability testing study design before they conduct the real human-subject study. Our system features an LLM
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2025Fixed-size learned representations (dense representations, or embeddings) are widely used in many machine learning applications across language, vision or speech modalities. This paper investigates the role of the temperature parameter in contrastive training for text embeddings. We shed light on the impact this parameter has on the intrinsic dimensionality of the embedding spaces obtained, and show that
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