Customer-obsessed science
Research areas
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March 20, 202615 min readSimplifying and clarifying the assembly code for core operations enabled automated optimization and verification.
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March 19, 202611 min read
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February 25, 202611 min read
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February 17, 20263 min read
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Featured news
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CHIIR 20262026Taxonomies organize knowledge into hierarchical structures that support effective information seeking behaviors. However, developing taxonomies in fast-evolving domains like e-commerce remains a labor-intensive process. In this paper, we present an interactive system that assists users in expanding taxonomies through automated knowledge discovery from large text corpora. On the back end, our hybrid methods
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2026Claim verification is a core component of automated fact-checking systems, aimed at determining the truthfulness of a statement by assessing it against reliable evidence sources such as documents or knowledge bases. This work presents KG-CRAFT, a method that improves automatic claim verification by leveraging large language models (LLMs) augmented with contrastive questions grounded in a knowledge graph
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ECIR 20262026Composing messages in chatbot interactions is often time-consuming, making autocompletion an appealing way to reduce user effort. Different users have different preferences and therefore different expectations from autocompletion solutions. We study how personalization can improve the autocompletion process, evaluating four schemes defined along two axes: generation vs. ranking, and prior messages vs. external
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2026Retrieval-Augmented Generation (RAG) systems degrade sharply under extreme noise, where irrelevant or redundant passages dominate. Current methods-fixed top-k retrieval, cross-encoder reranking, or policybased iteration-depend on static heuristics or costly reinforcement learning, failing to assess evidence sufficiency, detect subtle mismatches, or reduce redundancy, leading to hallucinations and poor grounding
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2026High-quality search is essential for the success of online platforms, spanning e-commerce, social media, shopping-focused applications, and broader search systems such as content discovery and enterprise web search. To ensure optimal user experience and drive business growth, continuous evaluation and improvement of search systems is crucial. This paper introduces PROBES, a novel multi-task system powered
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