Customer-obsessed science
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July 9, 202610 min readA new Rust proxy called Turnstile sits between the model backend and the agent harness to capture information lost in mere text transcripts.
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Featured news
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ACL 2023 Workshop on Lexical and Computational Semantics and Semantic Evaluation2023We present the findings of SemEval-2023 Task 2 on Fine-grained Multilingual Named Entity Recognition (MULTICONER 2).1 Divided into 13 tracks, the task focused on methods to identify complex fine-grained named entities (like WRITTENWORK, VEHICLE, MUSICALGRP) across 12 languages, in both monolingual and multilingual scenarios, as well as noisy settings. The task used the MULTICONER V2 dataset, composed of
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STOC 20232023We consider the problem of online service with delay on a general metric space, first presented by Azar, Ganesh, Ge and Panigrahi (STOC 2017). The best known randomized algorithm for this prob-lem, by Azar and Touitou (FOCS 2019), is 𝑂 (log2 𝑛)-competitive, where 𝑛 is the number of points in the metric space. This is also the best known result for the special case of online service with deadlines, which
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ECIR 20232023Graph Convolutional Networks have recently shown state-of-the-art performance for collaborative filtering-based recommender systems. However, many systems use a pure user-item bipartite interaction graph, ignoring available additional information about the items and users. This paper proposes an effective and general method, TextGCN, that utilizes rich textual information about the graph nodes, specifically
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KDD 2023 International Workshop on Mining and Learning from Time Series (MileTS)2023We introduce a new distribution-free multi-horizon forecast. As such, it integrates product-level forecast at fixed lead times, spans, and quantiles with the ability for a user to request a forecast at any other lead time, span or quantile via piecewise linear interpolation with exponential extrapolation for the tails of the distribution. The selected algorithm leads to a reduction in weighted quantile
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KDD 20232023Rewards-based programs are popular within e-commerce online stores, with the goal of providing serendipitous incentives to delight customers. These rewards (or incentives) could be in the form of cashback, free-shipping or discount coupons on purchases within specific categories. The success of such programs relies on their ability to identify relevant rewards for customers, from a wide variety of incentives
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