Customer-obsessed science

Spoken language understanding systems using audio-only data are gaining popularity, yet their ability to handle unseen intents remains limited. In this study, we propose a generalized zero-shot audio-to-intent classification framework with only a few sample text sentences per intent. To achieve this, we first train a supervised audio-to-intent classifier by making use of a self-supervised pre-trained model

Although end-to-end (E2E) automatic speech recognition (ASR) systems excel in general tasks, they frequently struggle with accurately recognizing personal rare words. Leveraging contextual information to bias the internal states of E2E ASR model has proven to be an effective solution. However most existing work focuses on biasing for a single domain and it is still challenging to expand such contextualization

Collection of annotated dialogs for training task-oriented dialog systems have been one of the key bottlenecks in improving current models. While dialog response generation has been widely studied on the agent side, it is not evident if similar generative models can be used to generate a large variety of, and often unexpected, user inputs that real dialog systems encounter in practice. Existing data augmentation

Demand forecasting is a prominent business use case that allows retailers to optimize inventory planning, logistics, and core business decisions. One of the key challenges in demand forecasting is accounting for relationships and interactions between articles. Most modern forecasting approaches provide independent article-level predictions that do not consider the impact of related articles. Recent research

Deep learning training compilers accelerate and achieve more resource-efficient training. We present a deep learning compiler for training consisting of three main features, a syncfree optimizer, compiler caching and multi-threaded execution. We demonstrate speedups for common language and vision problems against native and XLA baselines implemented in PyTorch.