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Credit: Glynis Condon

Seven Amazon scientists shaping the future of AI

To commemorate International Women’s Day, we spoke to women scientists across a variety of research areas at Amazon.

To commemorate International Women’s Day (IWD), during Women's History Month, we asked scientists across a variety of Amazon research areas about their backgrounds, and the most exciting innovations in their fields. Here’s what they had to say.

Xin Luna Dong, principal scientist

Xin Luna Dong
Xin Luna Dong, principal scientist

Dong is a principal scientist, leading the efforts to develop the Amazon Product Knowledge Graph. Dong received her PhD in computer science, with a focus on data integration, from the University of Washington. The personal information management system in Dong’s dissertation (which won the Best Demo award in Sigmod’ 2005), is a personal knowledge graph developed at least five years before the phrase “knowledge graph” was coined. After graduation, Dong led the development of the Knowledge-based Trust project at Google. Dong has co-authored the book Big Data Integration. She is an ACM Distinguished Member, and has received the VLDB Early Career Research Contribution Award for "advancing the state of the art of knowledge fusion”. Dong was program committee co-chair for Sigmoid 2018, and is program committee co-chair for VLDB 2020. She also serves on the VLDB endowment and PVLDB advisory committees.

Innovations I find exciting

A recent innovation that I’m most excited about is graph neural network (GNN). Unlike recurrent neural networks (RNNs) and convolutional neural networks (CNNs), which focus much more on regular data such as word sequences, 2-D images, and 3-D videos, GNNs allow us to leverage graphs to capture much more complex relationships. These include elements in the graph, represented by nodes in the graph, and their relationships, represented by edges between the nodes. Examples of graphs influenced by GNNs include social networks, world wide web (WWW) topology, knowledge graphs, and molecular graphs. As we build knowledge graphs for products, it is amazing how many different ways we can benefit from GNNs.

Naturally, we can apply GNNs on the knowledge graphs we have built, to discern interesting patterns to find popular artists in the music domain. We also model webpage layouts as graphs, and model customer behaviors as graphs, so GNNs help us extract relevant knowledge and enrich our knowledge graphs. This new technique enables us to be so much more creative in the practice of constructing knowledge graphs, and applying the findings to real-world applications.

Claire Law, senior technical program manager

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Claire Law, senior technical program manager

Law is senior technical program manager on Amazon’s physical retail team, the team behind the Just Walk Out technology used in Amazon Go and Amazon Go Grocery stores. She studied nanotechnology engineering at the University of Waterloo. Early on, she realized that she didn’t enjoy the type of lab work expected from a researcher in material science. She leveraged a university program, and interned as a software developer, marketer, hardware test engineer, project control officer in consulting, and software program manager. These experiences, coupled with work experiences at Microsoft and Research in Motion, led Law to pursue a career in software.

After a stint in Amazon’s international organization, Law joined the physical retail team to work on machine vision initiatives. On this team, Law is able to leverage her experience in cloud computing and knowledge of optics and photography to build new experiences for physical retail.

Innovations I find exciting

We are only now reaching a level where computer vision can solve real-world problems in a meaningful way. While we still need to be creative in where we look for simplifiers, algorithms are able to solve more and more problems every day. Challenges that looked insurmountable just a couple years ago are now part of production systems across the industry. Checkout-free stores seemed like science fiction before Amazon Go was launched, and now customers are loving this effortless shopping experience in the 25 Amazon Go stores, and the new Amazon Go Grocery store we have open today.

Yoelle Maarek, vice president

Yoelle Maarek, vice president of research and science for Alexa Shopping
Yoelle Maarek, vice president of research and science for Alexa Shopping

Maarek is vice president of research and science, Alexa Shopping. Prior to Amazon, Maarek served in engineering and research leadership roles at Yahoo, Google and IBM. Maarek has been regularly serving as program committee (PC) chair and senior PC committee member at leading academic research conferences related to Web search and data mining, such as SIGIR, The Web Conference, and Web Search and Data Mining (WSDM). She is currently serving on the steering committees of WSDM and the Web Conference series.

She is a member of the Technion Board of Governors and was inducted as an ACM Fellow in 2013. Maarek obtained a PhD in computer science from the Technion, Israel in 1989. She holds an engineering degree from the Ecole des Ponts et Chaussées, and a DEA (graduate degree) in computer science from Paris VI university. Maarek completed her PhD at the Technion in Israel and was a visiting student at Columbia University. She played a pioneering role within industry in researching the field of information retrieval, the computer science discipline behind search, in the pre-Web era, and led the launch of Google Suggest, the query auto-completion capability. As such, she jokingly refers to herself as a “search dinosaur”.

Innovations I find exciting

We are on the verge of making ambient computing happen, and Alexa is pioneering this long-awaited revolution. It forces us to revisit all our assumptions across multiple domains. I see this prevalent especially in search and question answering. These are topics close to my heart. I have been following progress in these areas since I got my PhD thirty years ago. The focus on ambient computing is also a unique opportunity for us at Amazon to demonstrate what we mean by customer-obsessed science. As humans are learning to interact with machines, their behavior is evolving and we need to follow suit. It not only challenges scientists to keep inventing on behalf of customers but also forces all of us to remain humble. We are not here to teach customers how to speak to a machine, but rather to do everything in our power to understand, satisfy and predict their needs so as to constantly wow and delight them.

Angeliki Metallinou, applied science manager

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Angeliki Metallinou, applied science manager

Metallinou is an applied science manager within the Amazon Alexa AI Natural Understanding group. She received both her PhD, and master’s degree in electrical engineering from the University of Southern California. Her interests and experience lie in the areas of spoken and natural language understanding, dialogue systems, machine learning, deep learning, affective computing and applications for education and healthcare.

She has published papers in the areas of speech, language, dialogue, artificial intelligence and multimodal human computer interaction at leading science conferences such as Interspeech, the AAAI Conference on Artificial Intelligence, and the Association for Computational Linguistics (ACL), has served as an area chair for Interspeech 2016, and as a reviewer of papers for several science conferences.

Innovations I find exciting

It is exciting to see how new techniques in deep learning continuously push the boundaries of the state of the art in the fields of dialogue and spoken language processing. I’m very interested in advances around unsupervised, semi-supervised and transfer learning, which allow deep learning models to leverage the power of large corpora without relying on costly and time-consuming manual annotations. Pre-trained language models like BERT and GPT-2 and their use in downstream applications are just a few examples. These innovations are particularly relevant for industry applications where scalability is key.

I am also excited about recent literature in deep learning that is allowing us to develop models to perform complex tasks like higher-level reasoning, for example, over the contents of a document or an image or both, as opposed to simpler classification tasks. I’m also excited to see how these methods can have a positive impact on people through their deployment in products, especially in applications of healthcare, accessibility and education.

Priya Ponnapalli, principal deep learning scientist

Priya Ponnapalli
Priya Ponnapalli, principal deep learning scientist

Ponnapalli is a senior manager and principal deep learning scientist within the Amazon ML Solutions Lab, where she leads a global team of data scientists that help AWS customers accelerate their adoption of ML and cloud technologies across industries, from healthcare and finance to sports. As the leader of Amazon ML Solutions Lab’s sports business, Ponnapalli works with customers including National Football League (NFL), Six Nations Rugby, and Formula 1 (F1), just to name a few, to enhance the fan experience and transform sports using ML.

Ponnapalli is also a senior research affiliate at the Genomic Signal Processing Lab at the University of Utah, and a faculty member at Rutgers Business School, where she teaches ML to business leaders, and works to inspire the next generation of leaders. Prior to joining AWS, she co-founded Eigengene, a data-driven personalized medicine startup and has helped companies like Genentech and Roche establish and build data science teams. For her PhD in electrical and computer engineering at the University of Texas at Austin, Ponnapalli defined and demonstrated the higher-order generalized singular value decomposition (HO GSVD), the only framework that can create a single coherent model from multiple two-dimensional datasets by extending the GSVD from two to more than two matrices.

Innovations I find exciting

As an Amazon ML Solutions Lab scientist, I’m most excited about real-world applications of ML across industries. I’m interested in innovations to overcome challenges with small, limited datasets that companies often have to contend with. I’m also intrigued by model interpretability and explainability which are key to earning trust and spurring broad adoption. I’m passionate about making ML accessible to all, so it can be used to solve some of the most important problems we are facing, from fighting climate change to treating cancer.

Ana Pinheiro Privette, senior program manager

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Ana Pinheiro Privette, senior program manager

Ana Pinheiro Privette is a senior program manager with Amazon's Sustainability group. She joined the Sustainability Science and Innovation team in September 2017 as the program lead for the Amazon Sustainability Data Initiative (ASDI), a program that seeks to leverage Amazon’s scale, technology, and infrastructure to help create more global innovation for sustainability. ASDI is a Tech-for-Good project and is a joint effort between Amazon Sustainability and the AWS Open Data team focusing on democratizing access to key data and analytical capabilities to anyone working in the sustainability space.

Privette was trained as an environmental engineer and as an earth sciences researcher at the New University of Lisbon (Portugal) and at MIT. She did her doctoral research work at NASA in the Washington D.C. area and as part of her project, she spent a couple of years running scientific field work sites in Africa to support a NASA international field campaign. After spending most of her career at NASA and NOAA as a scientist, Privette led projects for the White House climate portfolio, including the Obama Climate Data Initiative and the Partnership for Resilience and Preparedness (PREP), both focused on delivering better access and use of US Federal climate data to support decision makers.

Innovations I find exciting

As part of ASDI, I work very closely with AWS customers developing applications in the space of sustainability to understand what challenges they may be experiencing and how we may accelerate sustainability research and innovation by minimizing the cost and time required to acquire and analyze large sustainability datasets. The ASDI currently works with scientific organizations like NOAA, NASA, the UK Met Office and Government of Queensland to identify, host, and deploy key datasets on the AWS Cloud, including weather observations, weather forecasts, climate projection data, satellite imagery, hydrological data, air quality data, and ocean forecast data. These datasets are publicly available to anyone.

In addition, ASDI provides cloud grants to those interested in exploring the use of AWS’ technology and scalable infrastructure to solve big, long-term sustainability challenges with this data. The dual-pronged approach allows sustainability researchers to analyze massive amounts of data in mere minutes, regardless of where they are in the world or how much local storage space or computing capacity they can access.

Nashlie Sephus, manager, applied science

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Nashlie Sephus, applied scientist, Amazon Web Services machine learning team.
Credit: Terrence Wells@PoetWilliamsPhotography

Sephus is an applied scientist on AWS’s artificial intelligence team, focusing on computer vision. In this role, Sephus focuses on the fairness and accuracy of the team’s algorithms. Sephus formerly led the Amazon Visual Search team in Atlanta, which launched visual search for replacement parts on the Amazon Shopping app in June 2018. This technology was a result of former startup Partpic (Atlanta) being acquired by Amazon, for which she was the chief technology officer (CTO). Prior to working at Partpic, she received her PhD in 2014 from the School of Electrical and Computer Engineering at the Georgia Institute of Technology. She received her bachelor’s degree in computer engineering in 2007 from Mississippi State University.

Innovations I find exciting

Since the onset of machine learning and artificial intelligence, neural networks (such as convolutional neural networks (CNNs), and generative adversarial networks (GANs), etc.) and learning algorithms have always excited me. It’s being able to quickly and automatically draw patterns from data, whether it be images, video, or audio at scale, that fascinates me. Since music was my first love (along with karaoke!), music information retrieval has always been a passion of mine. These innovations, when used responsibly and fairly, are able to benefit people in their everyday activities.

Research areas

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Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. Starting in 2024, the Innovation Center launched a new Custom Model and Optimization program to help customers develop and scale highly customized generative AI solutions. The team helps customers imagine and scope bespoke use cases that will create the greatest value for their businesses, define paths to navigate technical or business challenges, develop and optimize models to power their solutions, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. As an Applied Scientist, you will - Collaborate with AI/ML scientists and architects to research, design, develop, and evaluate generative AI solutions to address real-world challenges - Interact with customers directly to understand their business problems, aid them in implementation of generative AI solutions, brief customers and guide them on adoption patterns and paths to production - Help customers optimize their solutions through approaches such as model selection, training or tuning, right-sizing, distillation, and hardware optimization - Provide customer and market feedback to product and engineering teams to help define product direction About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
IN, HR, Gurugram
Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced ML systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real-world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning team for India Consumer Businesses. Machine Learning, Big Data and related quantitative sciences have been strategic to Amazon from the early years. Amazon has been a pioneer in areas such as recommendation engines, ecommerce fraud detection and large-scale optimization of fulfillment center operations. As Amazon has rapidly grown and diversified, the opportunity for applying machine learning has exploded. We have a very broad collection of practical problems where machine learning systems can dramatically improve the customer experience, reduce cost, and drive speed and automation. These include product bundle recommendations for millions of products, safeguarding financial transactions across by building the risk models, improving catalog quality via extracting product attribute values from structured/unstructured data for millions of products, enhancing address quality by powering customer suggestions We are developing state-of-the-art machine learning solutions to accelerate the Amazon India growth story. Amazon India is an exciting place to be at for a machine learning practitioner. We have the eagerness of a fresh startup to absorb machine learning solutions, and the scale of a mature firm to help support their development at the same time. As part of the India Machine Learning team, you will get to work alongside brilliant minds motivated to solve real-world machine learning problems that make a difference to millions of our customers. We encourage thought leadership and blue ocean thinking in ML. Key job responsibilities Use machine learning and analytical techniques to create scalable solutions for business problems Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes Design, develop, evaluate and deploy, innovative and highly scalable ML models Work closely with software engineering teams to drive real-time model implementations Work closely with business partners to identify problems and propose machine learning solutions Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model maintenance Work proactively with engineering teams and product managers to evangelize new algorithms and drive the implementation of large-scale complex ML models in production Leading projects and mentoring other scientists, engineers in the use of ML techniques About the team International Machine Learning Team is responsible for building novel ML solutions that attack India first (and other Emerging Markets across MENA and LatAm) problems and impact the bottom-line and top-line of India business. Learn more about our team from https://www.amazon.science/working-at-amazon/how-rajeev-rastogis-machine-learning-team-in-india-develops-innovations-for-customers-worldwide
US, WA, Seattle
Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
US, CA, Sunnyvale
Are you passionate about robotics and research? Do you want to solve real customer problems through innovative technology? Do you enjoy working on scalable research and projects in a collaborative team environment? Do you want to see your science solutions directly impact millions of customers worldwide? At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. Customer obsession is part of our company DNA, which has made us one of the world's most beloved brands. We’re looking for current PhD students with a passion for robotic research and applications to join us as Robotics Research Scientist II Intern/Co-ops in 2026 to shape the future of robotics and automation at an unprecedented scale across. For these positions, our Robotics teams at Amazon are looking for students with a specialization in one or more of the research areas in robotics such as: robotics, robotics manipulation (e.g., robot arm, grasping, dexterous manipulation, end of arm tools/end effector), autonomous mobile robots, mobile manipulation, movement, autonomous navigation, locomotion, motion/path planning, controls, perception, sensing, robot learning, artificial intelligence, machine learning, computer vision, large language models, human-robot interaction, robotics simulation, optimization, and more! We're looking for curious minds who think big and want to define tomorrow's technology. At Amazon, you'll grow into the high-impact engineer you know you can be, supported by a culture of learning and mentorship. Every day brings exciting new challenges and opportunities for personal growth. By applying to this role, you will be considered for Robotics Research Scientist II Intern/Co-op (2026) opportunities across various Robotics teams at Amazon with different robotics research focus, with internship positions available for multiple locations, durations (3 to 6+ months), and year-round start dates (winter, spring, summer, fall). Amazon intern and co-op roles follow the same internship structure. "Intern/Internship" wording refers to both interns and co-ops. Amazon internships across all seasons are full-time positions, and interns should expect to work in office, Monday-Friday, up to 40 hours per week typically between 8am-5pm. Specific team norms around working hours will be communicated by your manager. Interns should not have conflicts such as classes or other employment during the Amazon work-day. Applicants should have a minimum of one quarter/semester/trimester remaining in their studies after their internship concludes. The robotics internship join dates, length, location, and prospective team will be finalized at the time of any applicable job offers. In your application, you will be able to provide your preference of research interests, start dates, internship duration, and location. While your preference will be taken into consideration, we cannot guarantee that we can meet your selection based on several factors including but not limited to the internship availability and business needs of this role. About the team The Personal Robotics Group is pioneering intelligent robotic products that deliver meaningful customer experiences. We're the team behind Amazon Astro, and we're building the next generation of robotic systems that will redefine how customers interact with technology. Our work spans the full spectrum from advanced hardware design to sophisticated software and control systems, combining mechanical innovation, software engineering, dynamic systems modeling, and intelligent algorithms to create robots that are not just functional, but delightful. This is a unique opportunity to shape the future of personal robotics working with world-class teams pushing the boundaries of what's possible in robotic manipulation, locomotion, and human-robot interaction. Join us if you're passionate about creating the future of personal robotics, solving complex challenges at the intersection of hardware and software, and seeing your innovations deliver transformative customer experiences.