The 10 most viewed publications of 2022

From a look back at Amazon Redshift to personalized complementary product recommendation, these are the most viewed publications authored by Amazon scientists and collaborators in 2022.

  1. In 2013, Amazon Web Services revolutionized the data warehousing industry by launching Amazon Redshift, the first fully managed, petabyte-scale, enterprise-grade cloud data warehouse. Amazon Redshift made it simple and cost-effective to efficiently analyze large volumes of data using existing business intelligence tools.

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    Two authors of Amazon Redshift research paper that will be presented at leading international forum for database researchers reflect on how far the first petabyte scale cloud data warehouse has advanced since it was announced ten years ago.

    This cloud service was a significant leap from the traditional on-premise data warehousing solutions, which were expensive, not elastic, and required significant expertise to tune and operate. Customers embraced Amazon Redshift and it became the fastest growing service in AWS. Today, tens of thousands of customers use Redshift in AWS’s global infrastructure to process exabytes of data daily.

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  2. In this work, we demonstrate that multilingual large-scale sequence-to-sequence (seq2seq) models, pre-trained on a mixture of denoising and Causal Language Modeling (CLM) tasks, are more efficient few-shot learners than decoder-only models on various tasks. In particular, we train a 20 billion parameter multilingual seq2seq model called Alexa Teacher Model (AlexaTM 20B) and show that it achieves state-of-the-art (SOTA) performance on one-shot summarization tasks, outperforming a much larger 540B PaLM decoder model.

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    With an encoder-decoder architecture — rather than decoder only — the Alexa Teacher Model excels other large language models on few-shot tasks such as summarization and machine translation.

    AlexaTM 20B also achieves SOTA in one-shot machine translation, especially for low-resource languages, across almost all language pairs supported by the model (Arabic, English, French, German, Hindi, Italian, Japanese, Marathi, Portuguese, Spanish, Tamil, and Telugu) on Flores-101 dataset. We also show in zero-shot setting, AlexaTM 20B outperforms GPT3 (175B) on SuperGLUE and SQuADv2 datasets and provides SOTA performance on multilingual tasks such as XNLI, XCOPA, Paws-X, and XWinograd. Overall, our results present a compelling case for seq2seq models as a powerful alternative to decoder-only models for Large-scale Language Model (LLM) training.

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  3. Amazon DynamoDB is a NoSQL cloud database service that provides consistent performance at any scale. Hundreds of thousands of customers rely on DynamoDB for its fundamental properties: consistent performance, availability, durability, and a fully managed serverless experience. In 2021, during the 66-hour Amazon Prime Day shopping event, Amazon systems - including Alexa, the Amazon.com sites, and Amazon fulfillment centers, made trillions of API calls to DynamoDB, peaking at 89.2 million requests per second, while experiencing high availability with single-digit millisecond performance.

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    Prioritizing predictability over efficiency, adapting data partitioning to traffic, and continuous verification are a few of the principles that help ensure stability, availability, and efficiency.

    Since the launch of DynamoDB in 2012, its design and implementation have evolved in response to our experiences operating it. The system has successfully dealt with issues related to fairness, traffic imbalance across partitions, monitoring, and automated system operations without impacting availability or performance. Reliability is essential, as even the slightest disruption can significantly impact customers. This paper presents our experience operating DynamoDB at a massive scale and how the architecture continues to evolve to meet the ever-increasing demands of customer workloads.

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  4. We approach instantaneous mapping, converting images to a top-down view of the world, as a translation problem. We show how a novel form of transformer network can be used to map from images and video directly to an overhead map or bird’s-eye-view (BEV) of the world, in a single end-to-end network. We assume a 1-1 correspondence between a vertical scanline in the image, and rays passing through the camera location in an overhead map.

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    Reformulating the mapping problem to take advantage of sequence-to-sequence Transformers improves performance by an average of 15%.

    This lets us formulate map generation from an image as a set of sequence-to-sequence translations. Posing the problem as translation allows the network to use the context of the image when interpreting the role of each pixel. This constrained formulation, based upon a strong physical grounding of the problem, leads to a restricted transformer network that is convolutional in the horizontal direction only. The structure allows us to make efficient use of data when training, and obtains state-of-the-art results for instantaneous mapping of three large-scale datasets, including a 15% and 30% relative gain against existing best performing methods on the nuScenes and Argoverse datasets, respectively.

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  5. A/B tests, also known as online controlled experiments, have been used at scale by data-driven enterprises to guide decisions and test innovative ideas. Meanwhile, non-stationarity, such as the time-of-day effect, can commonly arise in various business metrics. We show that inadequately addressing non-stationarity can cause A/B tests to be statistically inefficient or invalid, leading to wrong conclusions. To address these issues, we develop a new framework that provides appropriate modeling and adequate statistical analysis for non-stationary A/B tests. Without changing the infrastructure for any existing A/B test procedure, we propose a new estimator that views time as a continuous covariate to perform post stratification with a sample-dependent number of stratification levels. We prove central limit theorem in a natural limiting regime under non-stationarity, so that valid large-sample statistical inference is available. We show that the proposed estimator achieves the optimal asymptotic variance among all estimators. When the experiment design phase of an A/B test allows, we propose a new time-grouped randomization approach to make a better balance on treatment and control assignments in presence of time non-stationarity. A brief account of numerical experiments are conducted to illustrate the theoretical analysis.

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  6. We present results from a large-scale experiment on pretraining encoders with non-embedding parameter counts ranging from 700M to 9.3B, their subsequent distillation into smaller models ranging from 17M-170M parameters, and their application to the Natural Language Understanding (NLU) component of a virtual assistant system. Though we train using 70% spoken-form data, our teacher models perform comparably to XLM-R and mT5 when evaluated on the written-form Cross-lingual Natural Language Inference (XNLI) corpus. We perform a second stage of pretraining on our teacher models using in-domain data from our system, improving error rates by 3.86% relative for intent classification and 7.01% relative for slot filling. We find that even a 170M-parameter model distilled from our Stage 2 teacher model has 2.88% better intent classification and 7.69% better slot filling error rates when compared to the 2.3B-parameter teacher trained only on public data (Stage 1), emphasizing the importance of in-domain data for pretraining. When evaluated offline using labeled NLU data, our 17M-parameter Stage 2 distilled model outperforms both XLM-R Base (85M params) and DistillBERT (42M params) by 4.23% to 6.14%, respectively. Finally, we present results from a full virtual assistant experimentation platform, where we find that models trained using our pretraining and distillation pipeline outperform models distilled from 85M parameter teachers by 3.74%-4.91% on an automatic measurement of full-system user dissatisfaction.

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  7. Bayesian optimization (BO) is a widely popular approach for the hyperparameter optimization (HPO) in machine learning. At its core, BO iteratively evaluates promising configurations until a user-defined budget, such as wall-clock time or number of iterations, is exhausted. While the final performance after tuning heavily depends on the provided budget, it is hard to pre-specify an optimal value in advance.

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    Paper presents a criterion for halting the hyperparameter optimization process.

    In this work, we propose an effective and intuitive termination criterion for BO that automatically stops the procedure if it is sufficiently close to the global optimum. Our key insight is that the discrepancy between the true objective (predictive performance on test data) and the computable target (validation performance) suggests stopping once the sub-optimality in optimizing the target is dominated by the statistical estimation error. Across an extensive range of real-world HPO problems and baselines, we show that our termination criterion achieves a better trade-off between the test performance and optimization time. Additionally, we find that overfitting may occur in the context of HPO, which is arguably an overlooked problem in the literature, and show how our termination criterion helps to mitigate this phenomenon on both small and large datasets.

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  8. Online advertising opportunities are sold through auctions, billions of times every day across the web. Advertisers who participate in those auctions need to decide on a bidding strategy: how much they are willing to bid for a given impression opportunity.

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    Paper introduces a unified view of the learning-to-bid problem and presents AuctionGym, a simulation environment that enables reproducible validation of new solutions.

    Deciding on such a strategy is not a straightforward task, because of the interactive and reactive nature of the repeated auction mechanism. Indeed, an advertiser does not observe counterfactual outcomes of bid amounts that were not submitted, and successful advertisers will adapt their own strategies based on bids placed by competitors. These characteristics complicate effective learning and evaluation of bidding strategies based on logged data alone.

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  9. The fundamental challenge of drawing causal inference is that counterfactual outcomes are not fully observed for any unit. Furthermore, in observational studies, treatment assignment is likely to be confounded. Many statistical methods have emerged for causal inference under unconfoundedness conditions given pre-treatment covariates, including: propensity score-based methods, prognostic score-based methods, and doubly robust methods. Unfortunately for applied researchers, there is no ‘one-size-fits-all’ causal method that can perform optimally universally. In practice, causal methods are primarily evaluated quantitatively on handcrafted simulated data. Such datagenerative procedures can be of limited value because they are typically stylized models of reality. They are simplified for tractability and lack the complexities of real-world data. For applied researchers, it is critical to understand how well a method performs for data at hand. Our work introduces a deep generative model-based framework, Credence, to validate causal inference methods. The framework’s novelty stems from its ability to generate synthetic data anchored at the empirical distribution for the observed sample, and therefore virtually indistinguishable from the latter. The approach allows the user to specify ground truth for the form and magnitude of causal effects and confounding bias as functions of covariates. Thus simulated data sets are used to evaluate the potential performance of various causal estimation methods when applied to data similar to the observed sample. We demonstrate Credence’s ability to accurately assess the relative performance of causal estimation techniques in an extensive simulation study and two real-world data applications from Lalonde and Project STAR studies.

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  10. Complementary product recommendation aims at providing product suggestions that are often bought together to serve a joint demand. Existing work mainly focuses on modeling product relationships at a population level, but does not consider personalized preferences of different customers. In this paper, we propose a framework for personalized complementary product recommendation capable of recommending products that fit the demand and preferences of the customers. Specifically, we model product relations and user preferences with a graph attention network and a sequential behavior transformer, respectively. The two networks are cast together through personalized re-ranking and contrastive learning, in which the user and product embedding are learned jointly in an end-to-end fashion. The system recognizes different customer interests by learning from their purchase history and the correlations among customers and products. Experimental results demonstrate that our model benefits from learning personalized information and outperforms non-personalized methods on real production data.

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US, CA, Sunnyvale
Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced industry leading devices like Fire tablets, Fire TV and Amazon Echo. As a Design Analysis Engineer, you will be responsible for bringing new product designs through to manufacturing. Structural engineering contributes unique, in-depth technical knowledge to solve complex engineering problems in concert with multi-disciplinary teams including Industrial Design, Hardware Engineering, and Operations. Key job responsibilities You will work closely with multi-disciplinary groups including Product Design, Industrial Design, Hardware Engineering, and Operations, to drive key aspects of engineering of consumer electronics products. In this role, you will: · Perform analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques · Develop, analyze and test thermal, acoustic and structural solutions; from concept design, feature development, product architecture, through system validation · Support creative developments through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques · Use simulation tools like Abaqus for analysis and design of products · Validate design modifications using simulation and actual prototypes · Use of programming languages like Python and Matlab for analytical/statistical analyses and automation · Establish noise thresholds for usability and compliance requirements · Determine and validate structural performance under use and test conditions · Have strong knowledge of various materials such as heat spreaders solutions to resolve thermal issues, damping materials for noise and vibration suppression · Use various data acquisition systems with thermocouples, accelerometers, strain gauges and IR cameras · Collaborate as part of the device team to iterate and optimize design parameters of enclosures and structural parts to establish and deliver project performance objectives · Design and execute tests using statistical tools to validate analytical models, identify risks and assess design margins · Create and present analytical and experimental results · Develop and apply design guidelines based on project results
CA, BC, Vancouver
Success in any organization begins with its people and having a comprehensive understanding of our workforce and how we best utilize their unique skills and experience is paramount to our future success. WISE (Workforce Intelligence powered by Scientific Engineering) delivers the scientific and engineering foundation that powers Amazon's enterprise-wide workforce planning ecosystem. Addressing the critical need for precise workforce planning, WISE enables a closed-loop mechanism essential for ensuring Amazon has the right workforce composition, organizational structure, and geographical footprint to support long-term business needs with a sustainable cost structure. We are looking for a Sr. Applied Scientist to join our ML/AI team to work on Advanced Optimization and LLM solutions. You will partner with Software Engineers, Machine Learning Engineers, Data Engineers and other Scientists, TPMs, Product Managers and Senior Management to help create world-class solutions. We're looking for people who are passionate about innovating on behalf of customers, demonstrate a high degree of product ownership, and want to have fun while they make history. You will leverage your knowledge in machine learning, advanced analytics, metrics, reporting, and analytic tooling/languages to analyze and translate the data into meaningful insights. You will have end-to-end ownership of operational and technical aspects of the insights you are building for the business, and will play an integral role in strategic decision-making. Further, you will build solutions leveraging advanced analytics that enable stakeholders to manage the business and make effective decisions, partner with internal teams to identify process and system improvement opportunities. As a tech expert, you will be an advocate for compelling user experiences and will demonstrate the value of automation and data-driven planning tools in the People Experience and Technology space. Key job responsibilities * Engineering execution - drive crisp and timely execution of milestones, consider and advise on key design and technology trade-offs with engineering teams * Priority management - manage diverse requests and dependencies from teams * Process improvements – define, implement and continuously improve delivery and operational efficiency * Stakeholder management – interface with and influence your stakeholders, balancing business needs vs. technical constraints and driving clarity in ambiguous situations * Operational Excellence – monitor metrics and program health, anticipate and clear blockers, manage escalations To be successful on this journey, you love having high standards for yourself and everyone you work with, and always look for opportunities to make our services better.
US, NY, New York
We are seeking an Research Scientist to lead the development of evaluation frameworks and data collection protocols for robotic capabilities. In this role, you will focus on designing how we measure, stress-test, and improve robot behavior across a wide range of real-world tasks. Your work will play a critical role in shaping how policies are validated and how high-quality datasets are generated to accelerate system performance. You will operate at the intersection of robotics, machine learning, and human-in-the-loop systems, building the infrastructure and methodologies that connect teleoperation, evaluation, and learning. This includes developing evaluation policies, defining task structures, and contributing to operator-facing interfaces that enable scalable and reliable data collection. The ideal candidate is highly experimental, systems-oriented, and comfortable working across software, robotics, and data pipelines, with a strong focus on turning ambiguous capability goals into measurable and actionable evaluation systems. Key job responsibilities - Design and implement evaluation frameworks to measure robot capabilities across structured tasks, edge cases, and real-world scenarios - Develop task definitions, success criteria, and benchmarking methodologies that enable consistent and reproducible evaluation of policies - Create and refine data collection protocols that generate high-quality, task-relevant datasets aligned with model development needs - Build and iterate on teleoperation workflows and operator interfaces to support efficient, reliable, and scalable data collection - Analyze evaluation results and collected data to identify performance gaps, failure modes, and opportunities for targeted data collection - Collaborate with engineering teams to integrate evaluation tooling, logging systems, and data pipelines into the broader robotics stack - Stay current with advances in robotics, evaluation methodologies, and human-in-the-loop learning to continuously improve internal approaches - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers
US, CA, Sunnyvale
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Science Manager to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will lead a strong science team and work closely with other science and engineering leaders, product and business partners together to build the best personalized customer experience for Prime Video. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Lead to develop AI solutions for various Prime Video recommendation and personalization systems using Deep learning, GenAI, Reinforcement Learning, recommendation system and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Hire and grow a science team working in this exciting video personalization domain. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various devices. We work closely with the engineering teams to launch our solutions in production.
US, WA, Seattle
Interested in modeling and understanding customer behavior through machine learning, artificial intelligence, and data mining over TB scale data with huge business impact on millions of customers? Join our team of Scientists developing models to model customer behavior and optimize the customer experience with Amazon Prime. This includes understanding who our customers are, long-term value of the Prime membership program, and creating the right personalized framework for content and subscription optimization. As an AI/ML expert, you will partner directly with product owners to intake, build, and directly apply your modeling solutions. There are numerous scientific and technical challenges you will get to tackle in this role, such as optimizing/fine-tuning GenAI/LLM solutions for Prime personalization, building GenAI foundation models, global scalability of models, combinatorial optimization, cold start problem, accelerated experimentation, short/long term goals modeling, and multi-step optimization leading to reinforcement learning of the customer journey. We employ techniques from GenAI/LLMs, supervised/semi-supervised learning, deep learning, transformer architectures, using outcomes from causal Econometric modeling, and Reinforcement learning. As the central science team within Prime, our expertise gets routinely called upon to weigh in on a variety of topics. We also emphasize the need and value of scientific research and have developed a strong publication and patent record (internally/externally) which you will be a part of. You will also utilize and be exposed to the latest in ML technologies and infrastructure: AWS technologies (EMR/Spark, Sagemaker, DynamoDB, S3, ClaudeCode), various AI/ML algorithms and techniques (Deep Learning, GenAI/LLMs, transformers, supervised/unsupervised/semi-supervised/reinforcement learning), and statistical modeling techniques. - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems. Key job responsibilities - Stay abreast of current literature in the field and advance/build novel science solutions leveraging SoTA solutions. - Build and develop AI/ML models and supporting infrastructure at TB scale, in coordination with software engineering teams. - Leverage Deep Learning and GenAI solutions for building foundation models and personalized optimization solution. - Develop offline policy estimation tools and integrate with measurement systems/econometric models. - Establish scalable, efficient, automated processes for large scale data analyses, science development, science validation and model implementation. - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes. - Work closely with the business to understand their problem space, identify the opportunities and formulate the problems. - Use AI/machine learning, data mining, statistical techniques and others to create actionable, meaningful, and scalable solutions for the business problems. - Design, develop and evaluate highly innovative models and statistical approaches to understand and predict customer behavior and to solve business problems.
US, WA, Bellevue
Build the scientific intelligence layer powering Amazon’s satellite manufacturing system. As an Applied Scientist, you will develop machine learning models that transform fragmented manufacturing, test, quality, and operational data into actionable intelligence that improves how satellites are built. You will tackle ambiguous, high-impact problems where data is incomplete, noisy, and distributed, and where model outputs influence real-world manufacturing decisions. Your work will power AI-enabled workflows such as non-conformance disposition, root-cause analysis, and predictive test optimization - reducing defects, accelerating production, and helping create more intelligent, data-driven manufacturing systems. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities - Translate ambiguous manufacturing and operational problems into well-defined scientific problems, modeling approaches, and evaluation criteria - Design, train, and deploy machine learning models, including LLM-based systems, retrieval models, and task-specific models - Develop and evaluate models using large-scale, noisy, heterogeneous datasets with incomplete, delayed, or imperfect ground truth - Apply state-of-the-art techniques in areas such as anomaly detection, root-cause inference, multimodal learning, information retrieval, and generative AI, adapting or extending them to meet project requirements - Design experiments and evaluation frameworks that capture real-world failure modes, distribution shift, and decision risk - Make principled tradeoffs among model complexity, data quality, accuracy, latency, cost, and maintainability - Build production-quality scientific components with appropriate testing, documentation, monitoring, and operational mechanisms - Work with Manufacturing, Quality, Test, and engineering partners to understand customer needs and translate them into effective scientific solutions - Analyze model and system performance, identify gaps and root causes, and iteratively improve deployed solutions - Clearly document scientific approaches, experimental results, design decisions, and lessons learned so that others can understand and reproduce the work - Contribute to technical discussions, mentor less experienced teammates, and help advance scientific and engineering best practices within the team A day in the life You may start by partnering with Quality and Manufacturing teams to define a training dataset for a root-cause prediction model, including how historical cases should be labeled and evaluated. You then design experiments and train models, comparing approaches across architectures, features, and data slices. Later, you analyze benchmark results to identify failure modes, data-quality issues, and generalization gaps, and refine the evaluation set to better represent real-world cases. You work with engineers to integrate the model into a production workflow, adding testing, monitoring, and feedback mechanisms. Throughout the day, you balance scientific rigor with practical constraints such as data availability, latency, reliability, and operational cost. About the team Leo Satellite Build Systems is the centralized AI team within Leo Production Operations. We build shared capabilities for AI across Production Operations, including governed data assets, machine learning models, retrieval systems, evaluation frameworks, and knowledge services. We work on real-world systems where scientific decisions can influence physical outcomes. We value rigorous experimentation, strong data foundations, clear documentation, and production-ready engineering. Our team is helping enable AI-native manufacturing by turning fragmented operational knowledge and data into reliable intelligence that improves production outcomes.
CN, 44, Shenzhen
You will be working with a unique and gifted team developing exciting products for consumers. The team is a multidisciplinary group of engineers and scientists engaged in a fast paced mission to deliver new products. The team faces a challenging task of balancing cost, schedule, and performance requirements. You should be comfortable collaborating in a fast-paced and often uncertain environment, and contributing to innovative solutions, while demonstrating leadership, technical competence, and meticulousness. Your deliverables will include development of thermal solutions, concept design, feature development, product architecture and system validation through to manufacturing release. You will support creative developments through application of analysis and testing of complex electronic assemblies using advanced simulation and experimentation tools and techniques. Key job responsibilities * Evaluate and optimize thermal solution requirements of consumer electronic products * Use simulation tools like Star-CCM+ or FloTherm XT/EFD for analysis and design of products * Validate design modifications for thermal concerns using simulation and actual prototypes * Establish temperature thresholds for user comfort level and component level considering reliability requirements * Have intimate knowledge of various materials and heat spreaders solutions to resolve thermal issues * Use of programming languages like Python and Matlab for analytical/statistical analyses and automation * Collaborate as part of device team to iterate and optimize design parameters of enclosures and structural parts to establish and deliver project performance objectives * Design and execute of tests using statistical tools to validate analytical models, identify risks and assess design margins * Create and present analytical and experimental results * Develop and apply design guidelines based on project learnings
IN, KA, Bengaluru
Amazon Ads delivers advertising experiences across Amazon's owned-and-operated properties and third-party networks, reaching hundreds of millions of customers worldwide. Within Amazon Ads, Advertising Trust is the science-first organization responsible for ensuring every ad shown to customers meets Amazon's content policies — at massive scale, across all ad formats and global marketplaces. The Ads Trust Science team builds the ML systems that automate content moderation decisions: multimodal classification, retrieval-based labeling, LLM reasoning, and agentic self-improvement architectures. This requires inventing new approaches at the intersection of computer vision, NLP, information retrieval, and generative AI. We are seeking an Applied Science Manager to lead a team of applied scientists building next-generation content moderation intelligence. You will own the science roadmap for one of the highest-impact automation programs in Amazon Advertising, defining how multimodal content understanding, retrieval-first classification, and LLM-based reasoning combine into a production system that serves global advertising at scale. Key job responsibilities * Lead a team of applied scientists working across multimodal ML (vision-language models, video understanding), large-scale retrieval systems (embedding-based similarity and deduplication), and generative AI (LLM-based policy reasoning, knowledge distillation, agentic architectures, reinforcement learning). * Define the science strategy for ads trust. * Own end-to-end delivery of ML solutions: problem formulation, offline experimentation, online A/B testing, and production deployment. Your models directly move automation and defect metrics reported to senior leadership. * Build and grow scientists — hire, mentor, and develop team members. Raise the science bar through structured review processes and a publication culture within Amazon. * Partner with engineering, product, and operations teams to translate science investments into measurable automation improvements. Influence roadmaps across dependent teams. * Communicate science strategy and results to senior leadership through narratives, technical deep-dives, and roadmap documents.
IN, KA, Bengaluru
We are embarking on a multi-year journey to improve the shopping experience for customers globally. Amazon Search team creates customer-focused search solutions and technologies that make shopping delightful and effortless for our customers. Our goal is to understand what customers are looking for in whatever language happens to be their choice at the moment and help them find what they need in Amazon's vast catalog of billions of products — starting from the very first keystroke. As Amazon expands to new interfaces, we are faced with the unique challenge of maintaining the bar on Search Results Quality and Search Autocomplete. We are looking for a Applied Scientist II to work on improving search on Amazon using NLP, ML, and DL technology. As an Applied Scientist, you will lead our efforts in query understanding, semantic matching, and ranking. You will build systems that anticipate search query intent and surface the right results. As part of this role, you will develop high precision, high recall, and low latency solutions for search. Your solutions should work for all languages that Amazon supports and will be used in all Amazon locales world-wide. You will develop scalable science and engineering solutions that work successfully in production. Key job responsibilities As an Applied Scientist on the team, you will lead science innovation to improve the customer search experience through higher-quality search results. You will: - Develop and deploy ML models to produce relevant search results. - Design and train semantic matching models (bi-encoders, cross-encoders, and distillation from large foundation models) for ranking and relevance. - Develop reinforcement learning and reward-modeling approaches to continuously improve search results quality. - Train multi-objective ranking and scoring systems that balance suggestion diversity, specificity, and relevance. - Design and implement scalable model architectures optimized for strict latency constraints, including knowledge distillation, quantization, and efficient inference strategies for production deployment. - Lead end-to-end science projects from problem formulation through production launch, collaborating closely with engineers and scientists within and outside the team to deliver customer-facing impact.
IN, KA, Bengaluru
We are embarking on a multi-year journey to improve the shopping experience for customers globally. Amazon Search team creates customer-focused search solutions and technologies that make shopping delightful and effortless for our customers. Our goal is to understand what customers are looking for in whatever language happens to be their choice at the moment and help them find what they need in Amazon's vast catalog of billions of products — starting from the very first keystroke. As Amazon expands to new interfaces, we are faced with the unique challenge of maintaining the bar on Search Results Quality and Search Autocomplete. We are looking for a Applied Scientist II to work on improving search on Amazon using NLP, ML, and DL technology. As an Applied Scientist, you will lead our efforts in query understanding, semantic matching, and ranking. You will build systems that anticipate search query intent and surface the right results. As part of this role, you will develop high precision, high recall, and low latency solutions for search. Your solutions should work for all languages that Amazon supports and will be used in all Amazon locales world-wide. You will develop scalable science and engineering solutions that work successfully in production. Key job responsibilities As an Applied Scientist on the team, you will lead science innovation to improve the customer search experience through higher-quality search results. You will: - Develop and deploy ML models to produce relevant search results. - Design and train semantic matching models (bi-encoders, cross-encoders, and distillation from large foundation models) for ranking and relevance. - Develop reinforcement learning and reward-modeling approaches to continuously improve search results quality. - Train multi-objective ranking and scoring systems that balance suggestion diversity, specificity, and relevance. - Design and implement scalable model architectures optimized for strict latency constraints, including knowledge distillation, quantization, and efficient inference strategies for production deployment. - Lead end-to-end science projects from problem formulation through production launch, collaborating closely with engineers and scientists within and outside the team to deliver customer-facing impact.