Amazon Redshift re-invented research paper and photos of Rahul Pathak, vice president of analytics at AWS, and Ippokratis Pandis, AWS senior principal engineer
The "Amazon Redshift re-invented" research paper will be presented at a leading database conference next month. Two of the paper's authors, Rahul Pathak (top right), vice president of analytics at AWS, and Ippokratis Pandis (bottom right), an AWS senior principal engineer, discuss the origins of Redshift, how the system has evolved in the past decade, and where they see the service evolving in the years ahead.

Amazon Redshift: Ten years of continuous reinvention

Two authors of Amazon Redshift research paper that will be presented at leading international forum for database researchers reflect on how far the first petabyte scale cloud data warehouse has advanced since it was announced ten years ago.

Nearly ten years ago, in November 2012 at the first-ever Amazon Web Services (AWS) re:Invent, Andy Jassy, then AWS senior vice president, announced the preview of Amazon Redshift, the first fully managed, petabyte-scale cloud data warehouse. The service represented a significant leap forward from traditional on-premises data warehousing solutions, which were expensive, inflexible, and required significant human and capital resources to operate.

In a blog post on November 28, 2012, Werner Vogels, Amazon chief technical officer, highlighted the news: “Today, we are excited to announce the limited preview of Amazon Redshift, a fast and powerful, fully managed, petabyte-scale data warehouse service in the cloud.”

Further in the post, Vogels added, “The result of our focus on performance has been dramatic. Amazon.com’s data warehouse team has been piloting Amazon Redshift and comparing it to their on-premise data warehouse for a range of representative queries against a two billion row data set. They saw speedups ranging from 10x – 150x!”

That’s why, on the day of the announcement, Rahul Pathak, then a senior product manager, and the entire Amazon Redshift team were confident the product would be popular.

“But we didn’t really understand how popular,” he recalls.

“At preview we asked customers to sign up and give us some indication of their data volume and workloads,” Pathak, now vice president of Relational Engines at AWS, said. “Within about three days we realized that we had ten times more demand for Redshift than we had planned for the entire first year of the service. So we scrambled right after re:Invent to accelerate our hardware orders to ensure we had enough capacity on the ground for when the product became generally available in early 2013. If we hadn’t done that preview, we would have been caught short.”

The Redshift team has been sprinting to keep apace of customer demand ever since. Today, the service is used by tens of thousands of customers to process exabytes of data daily. In June a subset of the team will present the paper “Amazon Redshift re-invented ” at a leading international forum for database researchers, practitioners, and developers, the ACM SIGMOD/PODS Conference in Philadelphia.

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The paper highlights four key areas where Amazon Redshift has evolved in the past decade, provides an overview of the system architecture, describes its high-performance transactional storage and compute layers, details how smart autonomics are provided, and discusses how AWS and Redshift make it easy for customers to use the best set of services to meet their needs.

Amazon Science recently connected with two of the paper’s authors, Pathak, and Ippokratis Pandis, an AWS senior principal engineer, to discuss the origins of Redshift, how the system has evolved over the past decade, and where they see the service evolving in the years ahead.

  1. Q. 

    Can you provide some background on the origin story for Redshift? What were customers seeking, and how did the initial version address those needs?

    A. 

    Rahul: We had been meeting with customers who in the years leading up to the launch of Amazon Redshift had moved just about every workload they had to the cloud except for their data warehouse. In many cases, it was the last thing they were running on premises, and they were still dealing with all of the challenges of on-premises data warehouses. They were expensive, had punitive licensing, were hard to scale, and customers couldn’t analyze all of their data. Customers told us they wanted to run data warehousing at scale in the cloud, that they didn’t want to compromise on performance or functionality, and that it had to be cost-effective enough for them to analyze all of their data.

    So, this is what we started to build, operating under the code name Cookie Monster. This was at a time when customers’ data volumes were exploding, and not just from relational databases, but from a wide variety of sources. One of our early private beta customers tried it and the results came back so fast they thought the system was broken. It was about 10 to 20 times faster than what they had been using before. Another early customer was pretty unhappy with gaps in our early functionality. When I heard about their challenges, I got in touch, understood their feedback, and incorporated it into the service before we made it generally available in February 2013. This customer soon turned into one of our biggest advocates.

    When we launched the service and announced our pricing at $1000 a terabyte per year, people just couldn’t believe we could offer a product with that much capability at such a low price point. The fact that you could provision a data warehouse in minutes instead of months also caught everyone’s attention. It was a real game-changer for this industry segment.

    Ippokratis: I was at IBM Research at the time working on database technologies there, and we recognized that providing data warehousing as a cloud service was a game changer. It was disruptive. We were working with customers’ on-premises systems where it would take us several days or weeks to resolve an issue, whereas with a cloud data warehouse like Redshift, it would take minutes. It was also apparent that the rate of innovation would accelerate in the cloud.

    In the on-premises world, it was taking months if not years to get new functionality into a software release, whereas in the cloud new capabilities could be introduced in weeks, without customers having to change a single line of code in their consuming applications. The Redshift announcement was an inflection point; I got really interested in the cloud, and cloud data warehouses, and eventually joined Amazon [Ippokratis joined the Redshift team as a principal engineer in Oct. 2015].

  2. Q. 

    How has Amazon Redshift evolved over the past decade since the launch nearly 10 years ago?

    A. 

    Ippokratis: As we highlight in the paper, the service has evolved at a rapid pace in response to customers’ needs. We focused on four main areas: 1) customers’ demand for high-performance execution of increasingly complex analytical queries; 2) our customers’ need to process more data and significantly increase the number of users who need to derive insights from that data; 3) customers’ need for us to make the system easier to use; and 4) our customers’ desire to integrate Redshift with other AWS services, and the AWS ecosystem. That’s a lot, so we’ll provide some examples across each dimension.

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    Offering the leading price performance has been our primary focus since Rahul first began working on what would become Redshift. From the beginning, the team has focused on making core query execution latency as low as possible so customers can run more workloads, issue more jobs into the system, and run their daily analysis. To do this, Redshift generates C++ code that is highly optimized and then sends it to the distributor in the parallel database and executes this highly optimized code. This makes Redshift unique in the way it executes queries, and it has always been the core of the service.

    We have never stopped innovating here to deliver our customers the best possible performance. Another thing that’s been interesting to me is that in the traditional business intelligence (BI) world, you optimize your system for very long-running jobs. But as we observe the behavior of our customers in aggregate, what’s surprising is that 90 percent of our queries among the billions we run daily in our service execute in less than one second. That’s not what people had traditionally expected from a data warehouse, and that has changed the areas of the code that we optimize.

    Rahul: As Ippokratis mentioned, the second area we focused on in the paper was customers’ need to process more data and to use that data to drive value throughout the organization. Analytics has always been super important, but eight or ten years ago it wasn’t necessarily mission critical for customers in the same way transactional databases were. That has definitely shifted. Today, core business processes rely on Redshift being highly available and performant. The biggest architectural change in the past decade in support of this goal was the introduction of Redshift Managed Storage, which allowed us to separate compute and storage, and focus a lot of innovation in each area.

    Diagram of the Redshift Managed Storage
    The Redshift managed storage layer (RMS) is designed for a durability of 99.999999999% and 99.99% availability over a given year, across multiple availability zones. RMS manages both user data as well as transaction metadata.

    Another big trend has been the desire of customers to query across and integrate disparate datasets. Redshift was the first data warehouse in the cloud to query Amazon S3 data, that was with Redshift Spectrum in 2017. Then we demonstrated the ability to run a query that scanned an exabyte of data in S3 as well as data in the cluster. That was a game changer.

    Customers like NASDAQ have used this extensively to query data that’s on local disk for the highest performance, but also take advantage of Redshift’s ability to integrate with the data lake and query their entire history of data with high performance. In addition to querying the data lake, integrated querying of transactional data stores like Aurora and RDS has been another big innovation, so customers can really have a high-performance analytics system that’s capable of transparently querying all of the data that matters to them without having to manage these complex integration processes that other systems require.

    Illustration of how a query flows through Redshift.
    This diagram from the research paper illustrates how a query flows through Redshift. The sequence is described in detail on pages 2 and 3 of the paper.

    Ippokratis: The third area we focused on in the paper was ease of use. One change that stands out for me is that on-premises data warehousing required IT departments to have a DBA (data base administrator) who would be responsible for maintaining the environment. Over the past decade, the expectation from customers has evolved. Now, if you are offering data warehousing as a service, the systems must be capable of auto tuning, auto healing, and auto optimizing. This has become a big area of focus for us where we incorporate machine learning and automation into the system to make it easier to use, and to reduce the amount of involvement required of administrators.

    Rahul: In terms of ease of use, three innovations come to mind. One is concurrency scaling. Similar to workload management, customers would previously have to manually tweak concurrency or reset clusters of the manually split workloads. Now, the system automatically provisions new resources and scales up and down without customers having to take any action. This is a great example of how Redshift has gotten much more dynamic and elastic.

    The second ease of use innovation is automated table optimization. This is another place where the system is able to observe workloads and data layouts and automatically suggest how data should be sorted and distributed across nodes in the cluster. This is great because it’s a continuously learning system so workloads are never static in time.

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    Customers are always adding more datasets, and adding more users, so what was optimal yesterday might not be optimal tomorrow. Redshift observes this and modifies what's happening under the covers to balance that. This was the focus of a really interesting graph optimization paper that we wrote a few years ago about how to analyze for optimal distribution keys for how data is laid out within a multi-node parallel-processing system. We've coupled this with automated optimization and then table encoding. In an analytics system, how you compress data has a big impact because the less data you scan, the faster your queries go. Customers had to reason about this in the past. Now Redshift can automatically determine how to encode data correctly to deliver the best possible performance for the data and the workload.

    The third innovation I want to highlight here is Amazon Redshift Serverless, which we launched in public preview at re:Invent last fall. Redshift Serverless removes all of the management of instances and clusters, so customers can focus on getting to insights from data faster and not spend time managing infrastructure. With Redshift Serverless, customers can simply provision an endpoint and begin to interact with their data, and Redshift Serverless will auto scale and automatically manage the system to essentially remove all of that complexity from customers.

    Customers can just focus on their data, set limits to manage their budgets, and we deliver optimal performance between those limits. This is another massive step forward in terms of ease of use because it eliminates any operations for customers. The early response to the preview has been tremendous. Thousands of customers have been excited to put Amazon Redshift Serverless through its paces over the past few months, and we’re excited about making it generally available in the near future.

    Amazon Redshift architecture diagram
    The Amazon Redshift architecture as presented in the research paper.

    Ippokratis: A fourth area of focus in the paper is on integration with other AWS services, and the AWS ecosystem. Integration is another area where customer behavior has evolved from traditional BI use cases. Today, cloud data warehouses are a central hub with tight integration with a broader set of AWS services. We provided the ability for customers to join data from the warehouse with the data lake. Then customers said they needed access to high-velocity business data in operational databases like Aurora and RDS, so we provided access to these operational data stores. Then we added support for streams, as well as integration with SageMaker and Lambda so customers can run machine learning training and inference without moving their data, and do generic compute. As a result, we’ve converted the traditional BI system into a well-integrated set of AWS services.

    Rahul: One big area of integration has been with our machine-learning ecosystem. With Redshift ML we have enabled anyone who knows SQL to take advantage of all of our machine-learning innovation. We built the ability to create a model from the SQL prompt, which gets the data into Amazon S3 and calls Amazon SageMaker, to use automated machine learning to build the most appropriate model to provide predictions on the data.

    This model is compiled efficiently and brought back into the data warehouse for customers to run very high-performance parallel inferences with no additional compute or no extra cost. The beauty of this integration is that every innovation we make within SageMaker means that Redshift ML gets better as well. This is just another means by which customers benefit from us connecting our services together.

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    Another big area for integration has been data sharing. Once we separated storage and compute layers with RA3 instances, we could enable data sharing, giving customers the ability to share data with clusters in the same account, and other accounts, or across regions. This allows us to separate consumers from producers of data, which enables things like modern data mesh architectures. Customers can share data without data copying, so they are transactionally consistent across accounts.

    For example, users within a data-science organization can securely work from the shared data, as can users within the reporting or marketing organization. We’ve also integrated data sharing with AWS Data Exchange, so now customers can search for — and subscribe to — third-party datasets that are live, up to date, and can be queried immediately in Redshift. This has been another game changer from the perspective of setting data free, enabling data monetization for third-party providers, and secure and live data access and licensing for subscribers for high-performance analytics within and across organizations. The fact that Redshift is part of an incredibly rich data ecosystem is a huge win for customers, and in keeping with customers’ desire to make data more pervasively available across the company.

  3. Q. 

    You indicate in the paper that Redshift innovation is continuing at an accelerated pace.  How do you see the cloud data warehouse segment evolving – and more specifically Redshift – over the next several years?

    A. 

    Rahul: A few things will continue to be true as we head into the future. Customers will be generating ever more amounts of data, and they’re going to want to analyze that data more cost effectively. Data volumes are growing exponentially, but obviously customers don't want their costs growing exponentially. This requires that we continue to innovate, and find new levels of performance to ensure that the cost of processing a unit of data continues to go down.

    We’ll continue innovating in software, in hardware, in silicon, and in using machine learning to make sure we deliver on that promise for customers. We’ve delivered on that promise for the past 10 years, and we’ll focus on making sure we deliver on that promise into the future.

    I’m very proud of what the team has accomplished, but equally as excited about all the things we’re going to do to improve Redshift in the future.
    Ippokratis Pandis

    Also, customers are always going to want better availability, they’re always going to want their data to be secure, and they’re always going to want more integrations with more data sources, and we intend to continue to deliver on all of those. What will stay the same is our ability to offer the-best in-segment price performance and capabilities, and the best-in-segment integration and security because they will always deliver value for customers.

    Ippokratis: It has been an incredible journey; we have been rebuilding the plane as we’ve been flying it with customers onboard, and this would not have happened without the support of AWS leadership, but most importantly the tremendous engineers, managers, and product people who have worked on the team.

    As we did in the paper, I want to recognize the contributions of Nate Binkert and Britt Johnson, who have passed, but whose words of wisdom continue to guide us. We’ve taken data warehousing, what we learned from books in school (Ippokratis earned his PhD in electrical and computer engineering from Carnegie Mellon University) and brought it to the cloud. In the process, we’ve been able to innovate, and write new pages in the book. I’m very proud of what the team has accomplished, but equally as excited about all the things we’re going to do to improve Redshift in the future.

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We're building the intelligence behind how customers discover, trust and enjoy products on Amazon. We're solving complex catalogue quality challenges with machine learning, enhancing product discovery through computer vision and multimodal AI and pioneering agentic systems that autonomously navigate and stress-test the Amazon shopping experience to surface insights at scale. We're looking for PhD students across multiple research domains to invent, design, and implement state of the art solutions for never before solved problems. Your work here won't just stay in a notebook, it ships to production and reaches customers worldwide. Check out the details below including the job responsibilities, team details, and basic qualifications before submitting your application. You can find more information about the Amazon Science community as well as interview preparation tips via the links below; - https://www.amazon.science/ - https://amazon.jobs/content/en/career-programs/university/science - https://amazon.jobs/content/en/how-we-hire/university-roles/applied-science Key job responsibilities As an Applied Science Intern, you will own the design and development of end-to-end systems. You'll have the opportunity to write technical white papers, create roadmaps and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists and other science interns to develop solutions and deploy them into production. You will have the opportunity to design new algorithms, models, or other technical solutions whilst experiencing Amazon's customer focused culture. The ideal intern should have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. A day in the life You'll spend your first weeks scoping your project with your mentor, then own the research and implementation end-to-end. Your work could involve developing machine learning and data analysis solutions that detect and resolve catalogue quality issues at massive scale, building computer vision and multimodal learning models that transform how customers discover and interact with products, engineering universal ML systems that make shopping on Amazon easier and more visually delightful, or creating autonomous agentic shoppers that tirelessly navigate the Amazon website to provide feedback and actionable insights — depending on the team you're matched with. Many interns publish at top-tier conferences or see their work deployed to production before the internship ends. Interns may also be considered for a return offer at the end of their internship, subject to performance evaluation and headcount availability. Further benefits of an Amazon Science internship include; - All of our internships offer a competitive salary - Interns are paired with an experienced manager and mentor(s) - Interns get invited to different intern program or office events - Interns can build their professional and personal network with other Amazon Scientists - Interns can potentially publish work at top tier conferences About the team We're hiring interns for multiple teams in Spain including but not limited to; •Tamale - Using Machine Learning and Data analysis solutions to solve complex catalogue quality problems • NintAI- Developing AI solutions, focusing on computer vision and multimodal learning to enhance how customers discover and interact with products • Home Innovation tech- Building universal, state of the art Machine Learning technology that makes shopping on Amazon easier and more visually delightful for our customers • EU Intech- Pioneers a population of agentic shoppers, autonomous AI agents, that tirelessly navigate and shop on the Amazon website, providing feedback and insights to improve the customer experience You'll submit a single application and we'll match you with science teams best aligned with your research interests. Applications are reviewed on a rolling basis, and your application stays active until we find a team match or confirm there are no matches available. Start dates are available throughout the year for durations of between 3–6 months. Please note, each team has different start date and duration preferences — your recruiter will confirm the preferences of the team you're matched with prior to interviewing. We offer science internships in multiple locations across the EMEA region and you can indicate your interest in all these locations by applying here (Austria, Estonia, France, Germany, Ireland, Israel, Italy, Jordan, Luxembourg, Netherlands, Poland, Romania, South Africa, Spain, Sweden, UAE, and UK). Please note we do not offer remote internships.
US, NY, New York
Our team, AWS Central Econ and Science, partners across AWS leveraging data, economics, science, and business context to build new tech, tools and policies that help AWS customers and the business. In this role you will help build out AWS's CLV framework in support of direct, partner and marketplace selling motions. This includes end to end ownership of notification for human and agentic selling motions to improve customer value from AWS products. Key job responsibilities Ownership includes developing closed loop causal measurement systems along with explainability layers. We work backward through partnering deeply with our business partners to improve processes in addition to science products. We want this role to shape the direction of our efforts to drive value of AWS customers. A day in the life Our team takes big swings and works on hard cross organizational problems where the optimal success rate is not 100%. We ask people to grow their skills and stretch and do so in a supportive and fun environment. It’s about empirically measured impact, advancement, and fun on our team. We work hard during work hours but we also don’t encourage working at nights or on weekends except in very rare, high stakes cases. Burn out isn’t a successful long run strategy. Because we invest in the long run success of our group it’s important to have hobbies, relax and then come to work refreshed and excited. It makes for bigger impact, faster skill accrual and thus career advancement. About the team Our group is technically rigorous and encourages ongoing academic conference participation and publication. Our leaders are here for you and to enable you to be successful. We believe in being servant leaders focused on influence: good data work has little value if it doesn’t translate into actionable insights that are rolled out and impact the real economy. We are communication centric since being able to explain what we do ensures high success rates and lowers administrative churn. Also: we laugh a lot. If it’s not fun, what’s the point?
US, WA, Seattle
We are seeking a Senior Applied Scientist to join our team in developing pioneering AI research, Generative AI, Agentic AI, Large Language Models (LLMs), Diffusion and Flow Models, and other advanced Machine Learning and Deep Learning solutions for Amazon Selection and Catalog Systems, within the AI Lab Team. This role offers a unique opportunity to work on AI research and AI products that will shape the future of online shopping experiences. Our team operates at the forefront of AI research and development, working on challenges that directly impact millions of customers worldwide. We push the boundaries of AI at both the foundational and application layers. As a Senior Applied Scientist, you will have the chance to experiment with LLMs and deep learning techniques, apply your research to solve real-world problems at an unprecedented scale, and collaborate with experienced scientists to contribute to Amazon's scientific innovation. Join us in redefining the future of shopping. Your work will directly influence how customers interact with the world's largest online store. Key job responsibilities - Design and implement novel AI solutions for Amazon catalog of products - Develop and train state-of-the-art LLMs, Diffusion Models, and other Generative AI models - Build and deploy autonomous AI Agents in Amazon production ecosystem - Scale AI models to handle billions of diverse products across multiple languages and geographies - Conduct research in areas such as Autonomous AI Agents, Generative AI, Language Modeling, Multi-modality Computer Vision, Diffusion Models, Reinforcement Learning - Collaborate with cross-functional teams to integrate AI models into Amazon's production ecosystem - Contribute to the scientific community through publications and conference presentations
US, CA, Sunnyvale
We are seeking an Applied Scientist to focus on Robot Navigation. In this role, you'll research and develop advanced navigation systems that enable robots to move reliably and safely through complex, dynamic environments. You'll work across a broad spectrum of navigation approaches—from classical methods to learning-based techniques and foundation models—to build robust solutions for autonomous robot navigation. Key job responsibilities - Develop and implement robust navigation systems that enable reliable autonomous operation in complex, dynamic indoor environments with static and dynamic obstacles - Build simulation-based and on-device evaluation frameworks with comprehensive benchmarks and metrics for systematic comparison of navigation methods - Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world navigation performance - Collaborate with world model, manipulation, and other teams to ensure seamless integration of navigation capabilities into the full robot system - Stay current with the latest advances in robot navigation, spatial reasoning, and related fields, and apply relevant findings to improve system performance - Mentor fellow scientists and engineers while maintaining strong individual technical contributions About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products.
US, NY, New York
We are seeking a Senior Applied Scientist to lead research and development of novel security validation and monitoring techniques for AI systems at scale. You will own and contribute to four critical workstreams: 1. Real-Time Agent Monitoring Design and implement scientific approaches for continuous behavioral analysis of AI agents in production—detecting anomalous actions, prompt injection exploitation, and policy violations in real time. 2. MCP Server Validation Develop novel validation frameworks to assess the security posture of Model Context Protocol (MCP) servers, including input sanitization verification, tool-use authorization boundaries, and data exfiltration detection. 3. AI-Enabled Application Validation Invent and deliver scalable methodologies for security testing of AI-enabled applications, including adversarial robustness evaluation, safety guardrail bypass detection, and trust boundary verification. 4. AI Asset Discovery & Inventory Research and build scalable techniques to automatically discover, identify, and catalog all AI-enabled applications and services across the company—maintaining a comprehensive, continuously updated database of AI assets. Key job responsibilities Invent • Identify and frame new research challenges in AI security where problems are ill-defined and require novel scientific paradigms at the product level. • Drive the team's scientific agenda for agent monitoring, validation research, and AI asset discovery; propose new initiatives and secure leadership buy-in. • Publish research results at peer-reviewed internal and external venues (e.g., USENIX Security, IEEE S&P, NeurIPS, ICML security workshops) when appropriate. • Articulate key scientific challenges of current and future AI security threats and present interventions to address them. • Make trade-offs between short-term tactical security needs and long-term research investments. Implement • Lead the design, implementation, and successful delivery of scientifically complex security solutions into production—both brand new systems and evolutions of existing ones. • Write significant portions of critical-path code for detection models, validation engines, and asset discovery / classification systems. • Independently assess and select appropriate technologies (e.g., streaming inference frameworks, graph-based anomaly detection, NLP-based service classification, code/traffic analysis for AI fingerprinting) for production systems. • Drive adoption of best practices in scientific methodology and software engineering across the team; provide insightful peer reviews of code, design, and architecture artifacts. • Deliver solutions that are inventive, maintainable, scalable, and extensible. Influence • Autonomously drive discussions with security engineers, product managers, and scientist peers across multiple teams. • Build consensus on larger cross-team security initiatives and factor complex efforts into independent workstreams. • Proactively identify and resolve endemic problems, including areas where current security tooling limits innovation of partner teams. • Actively recruit, mentor, and develop other scientists; provide technical assessments for promotions. • Contribute to the broader internal and external scientific communities as a subject matter expert in AI security. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
US, CA, Sunnyvale
Are you a passionate scientist who wants to build AI agents that make a real difference in people's lives? At Ring, our mission is to make neighborhoods safer, and we believe agentic AI will change how customers interact with their homes and communities. You'll invent agents that reason about real-world situations, take meaningful action, and keep customers in control, and then you'll see them reach millions of households. As an Applied Scientist, you'll work with talented peers to push the frontier of agentic AI. You'll build agents that turn the multimodal signals captured by Ring devices into understanding and action. You'll tackle open problems in planning, tool use, learning from feedback, and reliability, taking ideas from research all the way to deployment at scale. You'll collaborate with teams across Amazon to advance the science of customer experiences through highly optimized, integrated hardware and software platforms. Key job responsibilities - Design, develop, and deploy LLM-based agents that plan and carry out multi-step tasks for customers using tools, services, and device data. - Advance the state of the art in agent capabilities such as planning, tool use, memory, and learning from feedback (e.g., RL and agent fine-tuning), and publish where appropriate. - Partner with engineering, product, and science teams to turn research into agent-driven experiences that help keep homes and neighborhoods safer.