Amazon Redshift re-invented research paper and photos of Rahul Pathak, vice president of analytics at AWS, and Ippokratis Pandis, AWS senior principal engineer
The "Amazon Redshift re-invented" research paper will be presented at a leading database conference next month. Two of the paper's authors, Rahul Pathak (top right), vice president of analytics at AWS, and Ippokratis Pandis (bottom right), an AWS senior principal engineer, discuss the origins of Redshift, how the system has evolved in the past decade, and where they see the service evolving in the years ahead.

Amazon Redshift: Ten years of continuous reinvention

Two authors of Amazon Redshift research paper that will be presented at leading international forum for database researchers reflect on how far the first petabyte scale cloud data warehouse has advanced since it was announced ten years ago.

Nearly ten years ago, in November 2012 at the first-ever Amazon Web Services (AWS) re:Invent, Andy Jassy, then AWS senior vice president, announced the preview of Amazon Redshift, the first fully managed, petabyte-scale cloud data warehouse. The service represented a significant leap forward from traditional on-premises data warehousing solutions, which were expensive, inflexible, and required significant human and capital resources to operate.

In a blog post on November 28, 2012, Werner Vogels, Amazon chief technical officer, highlighted the news: “Today, we are excited to announce the limited preview of Amazon Redshift, a fast and powerful, fully managed, petabyte-scale data warehouse service in the cloud.”

Further in the post, Vogels added, “The result of our focus on performance has been dramatic. Amazon.com’s data warehouse team has been piloting Amazon Redshift and comparing it to their on-premise data warehouse for a range of representative queries against a two billion row data set. They saw speedups ranging from 10x – 150x!”

That’s why, on the day of the announcement, Rahul Pathak, then a senior product manager, and the entire Amazon Redshift team were confident the product would be popular.

“But we didn’t really understand how popular,” he recalls.

“At preview we asked customers to sign up and give us some indication of their data volume and workloads,” Pathak, now vice president of Relational Engines at AWS, said. “Within about three days we realized that we had ten times more demand for Redshift than we had planned for the entire first year of the service. So we scrambled right after re:Invent to accelerate our hardware orders to ensure we had enough capacity on the ground for when the product became generally available in early 2013. If we hadn’t done that preview, we would have been caught short.”

The Redshift team has been sprinting to keep apace of customer demand ever since. Today, the service is used by tens of thousands of customers to process exabytes of data daily. In June a subset of the team will present the paper “Amazon Redshift re-invented ” at a leading international forum for database researchers, practitioners, and developers, the ACM SIGMOD/PODS Conference in Philadelphia.

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The paper highlights four key areas where Amazon Redshift has evolved in the past decade, provides an overview of the system architecture, describes its high-performance transactional storage and compute layers, details how smart autonomics are provided, and discusses how AWS and Redshift make it easy for customers to use the best set of services to meet their needs.

Amazon Science recently connected with two of the paper’s authors, Pathak, and Ippokratis Pandis, an AWS senior principal engineer, to discuss the origins of Redshift, how the system has evolved over the past decade, and where they see the service evolving in the years ahead.

  1. Q. 

    Can you provide some background on the origin story for Redshift? What were customers seeking, and how did the initial version address those needs?

    A. 

    Rahul: We had been meeting with customers who in the years leading up to the launch of Amazon Redshift had moved just about every workload they had to the cloud except for their data warehouse. In many cases, it was the last thing they were running on premises, and they were still dealing with all of the challenges of on-premises data warehouses. They were expensive, had punitive licensing, were hard to scale, and customers couldn’t analyze all of their data. Customers told us they wanted to run data warehousing at scale in the cloud, that they didn’t want to compromise on performance or functionality, and that it had to be cost-effective enough for them to analyze all of their data.

    So, this is what we started to build, operating under the code name Cookie Monster. This was at a time when customers’ data volumes were exploding, and not just from relational databases, but from a wide variety of sources. One of our early private beta customers tried it and the results came back so fast they thought the system was broken. It was about 10 to 20 times faster than what they had been using before. Another early customer was pretty unhappy with gaps in our early functionality. When I heard about their challenges, I got in touch, understood their feedback, and incorporated it into the service before we made it generally available in February 2013. This customer soon turned into one of our biggest advocates.

    When we launched the service and announced our pricing at $1000 a terabyte per year, people just couldn’t believe we could offer a product with that much capability at such a low price point. The fact that you could provision a data warehouse in minutes instead of months also caught everyone’s attention. It was a real game-changer for this industry segment.

    Ippokratis: I was at IBM Research at the time working on database technologies there, and we recognized that providing data warehousing as a cloud service was a game changer. It was disruptive. We were working with customers’ on-premises systems where it would take us several days or weeks to resolve an issue, whereas with a cloud data warehouse like Redshift, it would take minutes. It was also apparent that the rate of innovation would accelerate in the cloud.

    In the on-premises world, it was taking months if not years to get new functionality into a software release, whereas in the cloud new capabilities could be introduced in weeks, without customers having to change a single line of code in their consuming applications. The Redshift announcement was an inflection point; I got really interested in the cloud, and cloud data warehouses, and eventually joined Amazon [Ippokratis joined the Redshift team as a principal engineer in Oct. 2015].

  2. Q. 

    How has Amazon Redshift evolved over the past decade since the launch nearly 10 years ago?

    A. 

    Ippokratis: As we highlight in the paper, the service has evolved at a rapid pace in response to customers’ needs. We focused on four main areas: 1) customers’ demand for high-performance execution of increasingly complex analytical queries; 2) our customers’ need to process more data and significantly increase the number of users who need to derive insights from that data; 3) customers’ need for us to make the system easier to use; and 4) our customers’ desire to integrate Redshift with other AWS services, and the AWS ecosystem. That’s a lot, so we’ll provide some examples across each dimension.

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    Offering the leading price performance has been our primary focus since Rahul first began working on what would become Redshift. From the beginning, the team has focused on making core query execution latency as low as possible so customers can run more workloads, issue more jobs into the system, and run their daily analysis. To do this, Redshift generates C++ code that is highly optimized and then sends it to the distributor in the parallel database and executes this highly optimized code. This makes Redshift unique in the way it executes queries, and it has always been the core of the service.

    We have never stopped innovating here to deliver our customers the best possible performance. Another thing that’s been interesting to me is that in the traditional business intelligence (BI) world, you optimize your system for very long-running jobs. But as we observe the behavior of our customers in aggregate, what’s surprising is that 90 percent of our queries among the billions we run daily in our service execute in less than one second. That’s not what people had traditionally expected from a data warehouse, and that has changed the areas of the code that we optimize.

    Rahul: As Ippokratis mentioned, the second area we focused on in the paper was customers’ need to process more data and to use that data to drive value throughout the organization. Analytics has always been super important, but eight or ten years ago it wasn’t necessarily mission critical for customers in the same way transactional databases were. That has definitely shifted. Today, core business processes rely on Redshift being highly available and performant. The biggest architectural change in the past decade in support of this goal was the introduction of Redshift Managed Storage, which allowed us to separate compute and storage, and focus a lot of innovation in each area.

    Diagram of the Redshift Managed Storage
    The Redshift managed storage layer (RMS) is designed for a durability of 99.999999999% and 99.99% availability over a given year, across multiple availability zones. RMS manages both user data as well as transaction metadata.

    Another big trend has been the desire of customers to query across and integrate disparate datasets. Redshift was the first data warehouse in the cloud to query Amazon S3 data, that was with Redshift Spectrum in 2017. Then we demonstrated the ability to run a query that scanned an exabyte of data in S3 as well as data in the cluster. That was a game changer.

    Customers like NASDAQ have used this extensively to query data that’s on local disk for the highest performance, but also take advantage of Redshift’s ability to integrate with the data lake and query their entire history of data with high performance. In addition to querying the data lake, integrated querying of transactional data stores like Aurora and RDS has been another big innovation, so customers can really have a high-performance analytics system that’s capable of transparently querying all of the data that matters to them without having to manage these complex integration processes that other systems require.

    Illustration of how a query flows through Redshift.
    This diagram from the research paper illustrates how a query flows through Redshift. The sequence is described in detail on pages 2 and 3 of the paper.

    Ippokratis: The third area we focused on in the paper was ease of use. One change that stands out for me is that on-premises data warehousing required IT departments to have a DBA (data base administrator) who would be responsible for maintaining the environment. Over the past decade, the expectation from customers has evolved. Now, if you are offering data warehousing as a service, the systems must be capable of auto tuning, auto healing, and auto optimizing. This has become a big area of focus for us where we incorporate machine learning and automation into the system to make it easier to use, and to reduce the amount of involvement required of administrators.

    Rahul: In terms of ease of use, three innovations come to mind. One is concurrency scaling. Similar to workload management, customers would previously have to manually tweak concurrency or reset clusters of the manually split workloads. Now, the system automatically provisions new resources and scales up and down without customers having to take any action. This is a great example of how Redshift has gotten much more dynamic and elastic.

    The second ease of use innovation is automated table optimization. This is another place where the system is able to observe workloads and data layouts and automatically suggest how data should be sorted and distributed across nodes in the cluster. This is great because it’s a continuously learning system so workloads are never static in time.

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    Customers are always adding more datasets, and adding more users, so what was optimal yesterday might not be optimal tomorrow. Redshift observes this and modifies what's happening under the covers to balance that. This was the focus of a really interesting graph optimization paper that we wrote a few years ago about how to analyze for optimal distribution keys for how data is laid out within a multi-node parallel-processing system. We've coupled this with automated optimization and then table encoding. In an analytics system, how you compress data has a big impact because the less data you scan, the faster your queries go. Customers had to reason about this in the past. Now Redshift can automatically determine how to encode data correctly to deliver the best possible performance for the data and the workload.

    The third innovation I want to highlight here is Amazon Redshift Serverless, which we launched in public preview at re:Invent last fall. Redshift Serverless removes all of the management of instances and clusters, so customers can focus on getting to insights from data faster and not spend time managing infrastructure. With Redshift Serverless, customers can simply provision an endpoint and begin to interact with their data, and Redshift Serverless will auto scale and automatically manage the system to essentially remove all of that complexity from customers.

    Customers can just focus on their data, set limits to manage their budgets, and we deliver optimal performance between those limits. This is another massive step forward in terms of ease of use because it eliminates any operations for customers. The early response to the preview has been tremendous. Thousands of customers have been excited to put Amazon Redshift Serverless through its paces over the past few months, and we’re excited about making it generally available in the near future.

    Amazon Redshift architecture diagram
    The Amazon Redshift architecture as presented in the research paper.

    Ippokratis: A fourth area of focus in the paper is on integration with other AWS services, and the AWS ecosystem. Integration is another area where customer behavior has evolved from traditional BI use cases. Today, cloud data warehouses are a central hub with tight integration with a broader set of AWS services. We provided the ability for customers to join data from the warehouse with the data lake. Then customers said they needed access to high-velocity business data in operational databases like Aurora and RDS, so we provided access to these operational data stores. Then we added support for streams, as well as integration with SageMaker and Lambda so customers can run machine learning training and inference without moving their data, and do generic compute. As a result, we’ve converted the traditional BI system into a well-integrated set of AWS services.

    Rahul: One big area of integration has been with our machine-learning ecosystem. With Redshift ML we have enabled anyone who knows SQL to take advantage of all of our machine-learning innovation. We built the ability to create a model from the SQL prompt, which gets the data into Amazon S3 and calls Amazon SageMaker, to use automated machine learning to build the most appropriate model to provide predictions on the data.

    This model is compiled efficiently and brought back into the data warehouse for customers to run very high-performance parallel inferences with no additional compute or no extra cost. The beauty of this integration is that every innovation we make within SageMaker means that Redshift ML gets better as well. This is just another means by which customers benefit from us connecting our services together.

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    Another big area for integration has been data sharing. Once we separated storage and compute layers with RA3 instances, we could enable data sharing, giving customers the ability to share data with clusters in the same account, and other accounts, or across regions. This allows us to separate consumers from producers of data, which enables things like modern data mesh architectures. Customers can share data without data copying, so they are transactionally consistent across accounts.

    For example, users within a data-science organization can securely work from the shared data, as can users within the reporting or marketing organization. We’ve also integrated data sharing with AWS Data Exchange, so now customers can search for — and subscribe to — third-party datasets that are live, up to date, and can be queried immediately in Redshift. This has been another game changer from the perspective of setting data free, enabling data monetization for third-party providers, and secure and live data access and licensing for subscribers for high-performance analytics within and across organizations. The fact that Redshift is part of an incredibly rich data ecosystem is a huge win for customers, and in keeping with customers’ desire to make data more pervasively available across the company.

  3. Q. 

    You indicate in the paper that Redshift innovation is continuing at an accelerated pace.  How do you see the cloud data warehouse segment evolving – and more specifically Redshift – over the next several years?

    A. 

    Rahul: A few things will continue to be true as we head into the future. Customers will be generating ever more amounts of data, and they’re going to want to analyze that data more cost effectively. Data volumes are growing exponentially, but obviously customers don't want their costs growing exponentially. This requires that we continue to innovate, and find new levels of performance to ensure that the cost of processing a unit of data continues to go down.

    We’ll continue innovating in software, in hardware, in silicon, and in using machine learning to make sure we deliver on that promise for customers. We’ve delivered on that promise for the past 10 years, and we’ll focus on making sure we deliver on that promise into the future.

    I’m very proud of what the team has accomplished, but equally as excited about all the things we’re going to do to improve Redshift in the future.
    Ippokratis Pandis

    Also, customers are always going to want better availability, they’re always going to want their data to be secure, and they’re always going to want more integrations with more data sources, and we intend to continue to deliver on all of those. What will stay the same is our ability to offer the-best in-segment price performance and capabilities, and the best-in-segment integration and security because they will always deliver value for customers.

    Ippokratis: It has been an incredible journey; we have been rebuilding the plane as we’ve been flying it with customers onboard, and this would not have happened without the support of AWS leadership, but most importantly the tremendous engineers, managers, and product people who have worked on the team.

    As we did in the paper, I want to recognize the contributions of Nate Binkert and Britt Johnson, who have passed, but whose words of wisdom continue to guide us. We’ve taken data warehousing, what we learned from books in school (Ippokratis earned his PhD in electrical and computer engineering from Carnegie Mellon University) and brought it to the cloud. In the process, we’ve been able to innovate, and write new pages in the book. I’m very proud of what the team has accomplished, but equally as excited about all the things we’re going to do to improve Redshift in the future.

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You will join a team working at the frontier of tactile sensing and contact-rich manipulation, helping define how robots perceive and interact with objects through touch. Because we build the hands as well as the policies that drive them, you will have a direct line to the sensor, actuator, and mechanism designs your algorithms depend on — and real influence over how they evolve. This is an opportunity to solve hard problems across perception, learning, and physical interaction alongside a team of scientists and engineers building toward real-world deployment.
US, WA, Redmond
Amazon Leo is building a low Earth orbit satellite broadband network to deliver fast, affordable connectivity to customers around the world, including those underserved by traditional infrastructure. Operating a live constellation and its ground network at scale means service disruptions are an inevitable reality, and how quickly we detect them, understand them, and prevent them from recurring defines the trust we earn as a connectivity provider. We are seeking a talented Senior Applied Scientist to build the next generation of observability and availability science for the Leo network. Leo already detects outages, notifies affected customers, and restores service. The frontier is prediction and prevention: reasoning over complex network and ground-segment telemetry to autonomously detect anomalies before they reach customers, attribute root cause automatically across a sprawling event surface, and rationalize a large, still-maturing metric set so responders trust what the system tells them. In this role you will work backwards from the needs of customers and operations teams. You will own the scientific direction end to end, partnering closely with network engineers, the Network Operations Center, and the Incident Management team, and the Software and Networking orginization to translate a long-term science vision into concrete research and delivery roadmaps. Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum. Key job responsibilities * Own the observability and availability science end to end, from long-term vision to research roadmap to production delivery, working backwards from the needs of customers, the NOC, and network engineering. * Develop time-series and graph-based models with dynamic baselining that detect network and ground-segment anomalies before they cross the High Severity threshold, enabling proactive investigation rather than reactive response. * Reason over complex, multi-system telemetry to attribute cause automatically during live HSEs and LSEs, so Call Leaders and engineers spend time mitigating, not hunting. * Provide the science behind the network's bucketed availability decomposition (geometric and satellite coverage, ground and network segments, customer terminals, payload, and planning), attributing every movement to a true cause rather than noise, so leadership steers on signal and engineering effort lands where it actually moves availability and throughput. * Deliver the models, analyses, and metrics that feed the daily system readiness and validation review consumed by senior leadership and product and engineering, turning availability and throughput data into a defensible, evidence-based read on progress against GA entry criteria. * Own the recurring, fleet-wide "hot topic" investigations that span ASIC, firmware, payload, network, and planning, separating correlated symptoms from true root cause across thousands of nodes, quantifying how much availability or throughput each is costing, and answering whether it is a launch-blocking risk and whether it is improving. * Deliver alert correlation and deduplication, false-positive reduction, and metric-quality scoring so responders trust what the system tells them, directly supporting a large, still-maturing KPI set. * Tie your science to the unit the org actually measures: reduce detection and attribution time, raise availability against the network's bar, and increase the share of events prevented before customer impact. * Partner day to day with the Network Operations Center, Network Engineering, and the Incident Management (Call Leader) program; sit on live HSE/LSE bridges as the science partner and turn event learnings into model improvements. * Feed COEs and RCAs back into detection and attribution so recurring signatures are caught earlier, and help design and score gamedays that stress-test both the network and your models against real, closed events. * Build and deploy production pipelines on AWS (e.g., SageMaker, Bedrock, Glue) with model validation, monitoring, drift detection, and explainability, because operations teams must be able to trust and act on model output under pressure. * Set data-science standards, mentor scientists, and drive best practices across the Leo networking organization as the science function scales. * Produce explainable output and written narratives that let responders and leaders three or more levels up act on your models during and between events.
US, TX, Austin
The OTS ANCHOR (Analytics, Insights, and Centralized Hub for OTS Reporting) team is part of the WW IT Operations & RME organization, responsible for delivering data solutions that drive operational excellence across Amazon's global IT infrastructure. We build data pipelines, predictive models, develop analytical intelligence frameworks, and create AI-powered solutions that transform how Amazon manages, triages, and resolves IT operational incidents at scale pointing towards the Letting Data Tell the Story north start vision. We are seeking a Data Scientist to help own the end-to-end data science charter for critical operational workstreams — from forecasting IT service demand and capacity planning to designing intelligent severity triaging models and building the analytical backbone for agentic AI solutions. You will work backwards from complex operational problems to create models and solutions that directly impact the efficiency and reliability of Amazon's IT operations worldwide. Key job responsibilities - Design, develop, and deploy machine learning models for IT operations forecasting, including incident volume prediction, capacity planning, and workforce demand modeling - Build and maintain severity classification and intelligent triaging models that process thousands of daily IT service tickets across global regions - Develop anomaly detection systems to identify emerging patterns in operational data, supporting proactive incident prevention - Apply econometric and statistical methods to measure the impact of operational interventions and inform resource allocation decisions - Partner with engineering teams to productionize ML models via automated pipelines using AWS services (SageMaker, Step Functions, Lambda, Redshift) - Design and conduct experiments to empirically validate model performance and operational impact - Contribute to data quality monitoring frameworks and help maintain standards for operational data integrity - Collaborate with cross-functional teams (ServiceNow platform, Decision Intelligence, Field Operations) to translate analytical insights into actionable recommendations - Communicate findings, model performance, and recommendations to stakeholders and senior leaders through written documents and presentations - Contribute to the team's science roadmap, identifying opportunities to apply ML/AI (including Generative AI) to operational challenges A day in the life Amazon Benefits: Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan
US, MA, North Reading
Robotics Applied Scientist II Intern/Co-op (2027) Are you passionate about robotics and research? Do you want to solve real customer problems through innovative technology? Do you enjoy working on scalable research and projects in a collaborative team environment? Do you want to see your science solutions directly impact millions of customers worldwide? We’re looking for current PhD students with a passion for robotic research and applications to join us in 2027 as Robotics Applied Scientist II Interns/Co-ops to shape the future of robotics and transform automation at Amazon’s scale. By applying to this role, you will be considered for Robotics Applied Scientist II Intern/Co-op (2027) opportunities across various Robotics teams at Amazon with different robotics research focus. Internship positions are available for multiple locations, durations (3 to 6+ months), and year-round start dates (winter, spring, summer, fall). Join us at the forefront of Applied Science, where your contributions will shape the future of Robotics! Key job responsibilities As a Robotics Applied Scientist II Intern/Co-op, you will work alongside global experts to advance the state of the art in robotics and artificial intelligence, tackling innovative problems that bridge the gap between research and real-world robotics implementation to innovate and build solutions on behalf of our customers. We are particularly interested in students with specialization and expertise in one or more of the following research areas: - Robotics - Artificial Intelligence - Robotics Manipulation (e.g., robot arm, grasping, dexterous manipulation, end of arm tools/end effector) - Autonomous Mobile Robots - Mobile Manipulation - Multi-Robot Coordination - Autonomous Navigation - Locomotion - Motion/Path Planning - Controls - Perception - Sensing - Robot Learning - Machine Learning - Computer Vision - Large Language Models (LLM), Vision-Language-Action Models (VLA), Vision-Language-Models (VLM) - World Models - Human-Robot Interaction - Robotics Simulation - Optimization - And related! Key responsibilities may include: - Develop novel, scalable algorithms and/or modeling techniques that advance the state-of-the-art in science areas such as robotics, artificial intelligence, or related - Tackle challenging, innovative research problems within robotics, artificial intelligence, or related that bridge the gap between theoretical advancement and practical robotics implementation - Collaborate with cross-functional teams to solve complex problems, and to communicate research findings clearly, leveraging your expertise in robotics, artificial intelligence, or related - Demonstrate the ability to work independently, thrive in a fast-paced, ever-changing environment - Leverage AI-powered tools where applicable to accelerate research, experimentation, and prototyping. - Critically review and validate outputs from AI tools and automated systems. About the team Explore Robotics Teams at Amazon At Amazon, robotics is where innovative research meets real-world deployment. There are many different specialized robotics teams, including the few highlighted below. Learn more about Robotics at Amazon here: https://www.amazon.science/research-areas/robotics Fulfillment Technologies and Robotics We build dynamic partnerships between people and intelligent machines. This intricate collaboration helps Amazon fulfill orders with unmatched accuracy. Working in symphony with our robotic technology, you’ll have the opportunity to extend your technical capabilities by working alongside some of the industry’s most advanced technologies. This includes our fleet of autonomous mobile robots, sophisticated control software, and technologies like language perception, machine learning, object recognition, and semantic understanding of commands. These technologies help us deliver an ever-improving customer and employee experience, as well as improve the safety of our facilities. Amazon Robotics Amazon Robotics is at the epicenter of robotics innovation. We design, test, and build mobile robots and mechatronic systems. Our offices, labs, test floors, and factories are close together, which means we can design the hardware, write the code, test, build, and watch it all come to life. Our areas of focus include advancements in autonomous mobility, AI, robotic management software, and much more. Fauna Fauna is focused on building capable, safe, and genuinely delightful robots for everyday life. Fauna’s goal is simple: make robots people actually want to live and interact with everyday. Fauna develops tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Fauna’s work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but overall experience. Amazon Fulfillment Technologies Amazon Fulfillment Technologies develops tech solutions that create network optimizations for all Amazon sites worldwide. We own network infrastructure and devices in all buildings and labor planning and scheduling technology for fulfillment centers in North America and Europe.
US, NY, New York
The FAIM (Full Funnel Agentic Intelligence and Models) builds the agentic AI systems behind next-generation advertising. The team develops multimodal foundation models and LLM-driven agents that power shopper understanding, audience-aware creative generation, and agentic advertising workflows. As a Principal Applied Scientist for the FAIM team, you will invent the models that help advertisers achieve desired outcomes. Today's state of the art models can setup ad campaigns to a specification, but do not understand advertising strategy well enough to help with abstract goals that real advertisers ask about like "how can I make more money." This is a rare charter to build foundational optimization science where little exists today, spanning campaign recommendation, cross-product budget allocation, incrementality measurement, and long-term-sales modeling. You will set technical direction for a growing team, partner with engineering and product to take models from research to production at Amazon scale, and directly move advertiser ROAS and new-to-brand growth. In this role you will - Own the science vision for developing evaluations of the Ads Agent - Partner with scientists from across Ads to develop best practices for evaluating agent performance both online and offline - Raise the science bar for all agent evaluations developed in Ads. - Own establishing a data driven foundation for making decisions about when new features are ready to launch in Ads Agent. Key job responsibilities - Define the long-term scientific vision for agent evaluations in Ads - Translate ambiguous advertiser needs and competing objectives into a concrete science roadmap. - Invent, prototype, and productionize machine learning and optimization solutions for joint budget allocation across sponsored ad products, spanning the shopper journey from awareness to purchase. - Develop rigorous approaches to incrementality measurement and long-term-sales modeling that ground optimization in true advertiser value. - Design and lead large-scale experiments and analyses to validate hypotheses and guide product direction. - Partner closely with engineering and product to define technical contracts, data schemas, and serving systems that carry models into production. - Raise the technical bar across science and engineering through mentorship, design reviews, and hands-on collaboration. - Grow scientific talent and publish impactful research internally and at top-tier venues.
CN, 31, Shanghai
As WWGS is committed to building an AI-native, agentic organization, the heart of SSG's evolution is to reinvent how we engage sellers with an AI-first mindset. Delivering that ambition at scale demands breakthrough innovation in our foundational capabilities, at ever-faster speed. To meet these priorities with the pace and focus they require, we are standing up a dedicated team, organized as a POD model - a lean, cross-functional team led by a single owner who holds end-to-end decisions and the business outcome, so we can move at the speed the business demands. Our priority is to build the capability to reach the right sellers at scale, anchored on two pillars: Seller Tagging and Good Contact. Through Seller Tagging, we will turn today's fragmented, siloed seller signals into a unified seller intelligence capability that deepens and broadens how well we truly understand every seller. Through Good Contact, we will resolve the seller identity gaps across our channels and systems, so that every engagement and every system that depends on it, can consistently reach the right seller contact. The Data Scientist will be part of the POD team and support the team to establish structured data governance and model training framework, and trail predict models with real business use cases. Key job responsibilities Design and deliver seller segmentation and propensity models at scale — incorporating GMS, category, growth trajectory, engagement signals, and lifecycle stage. Build contact quality scoring and lifecycle management systems (coverage optimization, dormancy detection, reactivation modeling). Define success metrics, experimentation frameworks (A/B, causal inference), and measurement methodology for seller engagement interventions. Productionize ML models and data products — partner with engineering to deploy seller scores, contact quality indices, and recommendation signals. Explore LLM/GenAI applications: automated insight generation from seller data, contact intent classification, and intelligent report synthesis. Serve as the science representative in bi-weekly NBS theme reviews; present findings and proposals to theme Bar Raisers and leadership. Collaborate with BIE team members to democratize analytical outputs via dashboards and self-serve tools. Contribute to cross-marketplace seller behavior analysis supporting Global Expansion strategy (IN, KR, VN, LATAM). Evaluate, integrate, and iterate on AI systems — assess new AI/ML tools, frameworks, and third-party models for applicability to seller intelligence use cases.