Careers

The Perfect Order Experience (POE) AI team combines artificial intelligence, machine learning, and economic insights to ensure exceptional customer experiences and seller success on Amazon. We develop advanced scientific solutions that protect product authenticity, maintain quality standards, and safeguard intellectual property across Amazon's vast catalog. Our work spans from building detection systems using state-of-the-art Large Language Models to creating automated investigation processes and risk treatment mechanisms. Our solutions directly impact billions of customer interactions and enable millions of sellers to thrive while maintaining the highest standards of trust and quality. We are seeking an exceptional Senior Applied Science Manager to lead key AI initiatives to ensure a perfect order experience for Amazon customers. In this role, you will spearhead the development of a domain specific large language model designed to comprehend complex seller behaviors and relationships. You will lead the research and implementation on LLM pre-training, fine-tuning and reinforcement learning for LLM reasoning. You will implement and influence ranker models that intelligently adjust product visibility based on risk signals and trust metrics. Key job responsibilities - Drive AI strategy and lead a team of applied scientists in developing ML solutions. - Lead the end-to-end development of a domain specific LLM. - Drive the development of large-scale pre-training and post-training strategies for the LLM using domain-specific datasets. - Architect automated risk detection and treatment systems that combine multi-modal signals to identify product quality issues and implement optimization-based mitigation strategies. - Collaborate with other science teams to develop/ influence ranker models that optimize product visibility. About the team About the Perfect Order Experience (POE) AI Team The POE AI Science team sits at the forefront of Amazon's efforts to ensure customers can shop with confidence. Our team combines artificial intelligence, machine learning, and economic insights to protect product authenticity, maintain quality standards, and safeguard intellectual property across Amazon's vast catalog. The work we do directly impacts billions of customer interactions and enables millions of sellers to thrive while maintaining the highest standards of trust and quality.

We are looking for passionate, talented, and inventive Principal Applied Scientist with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our team, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. A day in the life The team uses generative AI and foundation models to reimagine the experience of all customers on AWS. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you.

Join the next science and engineering revolution at Amazon's Delivery Foundation Model team, where you'll work alongside world-class scientists and engineers to pioneer the next frontier of logistics through advanced AI and foundation models. We are seeking an exceptional Senior Applied Scientist to help develop innovative foundation models that enable delivery of billions of packages worldwide. In this role, you'll combine highly technical work with scientific leadership, ensuring the team delivers robust solutions for dynamic real-world environments. Your team will leverage Amazon's vast data and computational resources to tackle ambitious problems across a diverse set of Amazon delivery use cases. Key job responsibilities - Design and implement novel deep learning architectures combining a multitude of modalities, including image, video, and geospatial data. - Solve computational problems to train foundation models on vast amounts of Amazon data and infer at Amazon scale, taking advantage of latest developments in hardware and deep learning libraries. - As a foundation model developer, collaborate with multiple science and engineering teams to help build adaptations that power use cases across Amazon Last Mile deliveries, improving experience and safety of a delivery driver, an Amazon customer, and improving efficiency of Amazon delivery network. - Guide technical direction for specific research initiatives, ensuring robust performance in production environments. - Mentor fellow scientists while maintaining strong individual technical contributions. A day in the life As a member of the Delivery Foundation Model team, you’ll spend your day on the following: - Develop and implement novel foundation model architectures, working hands-on with data and our extensive training and evaluation infrastructure - Guide and support fellow scientists in solving complex technical challenges, from trajectory planning to efficient multi-task learning - Guide and support fellow engineers in building scalable and reusable infra to support model training, evaluation, and inference - Lead focused technical initiatives from conception through deployment, ensuring successful integration with production systems- Drive technical discussions within the team and and key stakeholders - Conduct experiments and prototype new ideas - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team The Delivery Foundation Model team combines ambitious research vision with real-world impact. Our foundation models provide generative reasoning capabilities required to meet the demands of Amazon's global Last Mile delivery network. We leverage Amazon's unparalleled computational infrastructure and extensive datasets to deploy state-of-the-art foundation models to improve the safety, quality, and efficiency of Amazon deliveries. Our work spans the full spectrum of foundation model development, from multimodal training using images, videos, and sensor data, to sophisticated modeling strategies that can handle diverse real-world scenarios. We build everything end to end, from data preparation to model training and evaluation to inference, along with all the tooling needed to understand and analyze model performance. Join us if you're excited about pushing the boundaries of what's possible in logistics, working with world-class scientists and engineers, and seeing your innovations deployed at unprecedented scale.

We are seeking a Senior Applied Scientist to drive innovation in machine learning and artificial intelligence for Amazon's autonomous delivery systems. In this role, you will develop novel algorithms and models that power our autonomous vehicle perception, prediction, and decision-making systems. You will combine rigorous scientific methodology with practical engineering to solve complex problems in real-world autonomous navigation and delivery. Key job responsibilities - Design and develop advanced machine learning models and algorithms for autonomous vehicle systems - Lead research initiatives in areas such as computer vision, sensor fusion, behavioral prediction, and path planning - Transform research concepts into production-ready solutions that meet strict safety and performance requirements - Develop novel approaches to solve complex technical challenges in autonomous navigation - Create and implement metrics and evaluation frameworks to measure model performance - Collaborate with engineering teams to integrate ML solutions into the autonomous vehicle stack - Publish research findings and represent Amazon at technical conferences - Mentor junior scientists and contribute to building a culture of scientific excellence A day in the life A typical day for a Senior Applied Scientist begins with analyzing experimental results from recent model deployments. They might spend the morning developing new deep learning architectures for sensor fusion or improving prediction models for pedestrian behavior. Mid-day could involve collaborating with engineering teams to optimize model performance and reduce inference latency. Afternoon activities might include designing experiments to validate new approaches, reviewing research papers for potential application, and participating in technical discussions to solve challenging problems in perception or planning. They would regularly engage in code reviews, documentation of methods, and mentoring of team members. The role requires balancing innovative research with practical implementation, ensuring that scientific advances translate into reliable autonomous system capabilities. About the team The Applied Science team within Amazon's Last Mile Delivery Automation organization focuses on developing cutting-edge machine learning solutions for autonomous systems. We work at the intersection of computer vision, deep learning, robotics, and control systems to create robust and scalable algorithms that enable safe autonomous operation. Our team combines expertise from diverse scientific backgrounds to tackle fundamental challenges in perception, prediction, and decision-making. We collaborate closely with software engineering teams to deploy our solutions across Amazon's autonomous delivery fleet.