Careers

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! We're looking for a Research Scientist with a background in developing simulations for traffic management algorithms, including expert knowledge in strategic deconfliction, tactical deconfliction, or detect-and-avoid systems. Managing a large number of concurrent autonomous drone flights that share airspace with other autonomous or manned aircraft is a challenging problem. Be part of the team building simulation tools and algorithms to solve this at scale. This role will contribute to a portfolio of simulation tools managing concurrent airspace traffic for aviation systems. This will include developing new methodologies in the areas of conflict detection and resolution, as well as developing related software systems that will be used in operation to enable package delivery at scale. The ideal candidate is comfortable with risk-taking and ambiguity and able to build consensus on critical, controversial technical decisions. If you enjoy the process of solving real-world problems that haven’t been solved at scale anywhere before, Prime Air is right for you. Along the way, we guarantee you’ll get opportunities to be a disruptor, prolific innovator, and a reputed problem solver and directly impact Amazon’s customers worldwide. Key job responsibilities The primary focus of this role will be on modeling traffic management frameworks that use a layered conflict detection and resolution strategy to ensure safe and efficient flight operations. This will include developing fundamental simulation infrastructure code, including discrete event simulation tooling. In addition, it will involve developing expert knowledge of the layers of mitigation and conducting in-depth scientific research on alternative solutions for conflict resolution. The candidate will contribute to significant and impactful systems that will provide value for Amazon customers and will drive these projects from the concept stage through development. This role will include substantial software development in prototyping and production environments.

Are you passionate about building data-driven applied science solutions to drive the profitability of the business? Are you excited about solving complex real world problems? Do you have proven analytical capabilities, exceptional communication, project management skills, and the ability to multi-task and thrive in a fast-paced environment? Join us an Applied Scientist to deliver applied science solutions for Amazon Payment Products. Amazon Payment Products team creates and manages a global portfolio of payment products, including co-branded credit cards, installment financing, etc. Within this team, we are looking for an Applied Scientist who will be responsible for the following: Key job responsibilities As an Applied Scientist, you will be responsible for designing and deploying scalable ML, GenAI, Agentic AI solutions that will impact the payments of millions of customers and solve key customer experience issues. You will develop novel deep learning, LLM for task automation, text processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. As the Payment Products organization deals with problems that are directly related to payments of customers, the Applied Scientist role will impact the large product strategy, identify new business opportunities and provides strategic direction, which will be very exciting.

As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. The Team Our research team is tackling fundamental challenges in visual reasoning that combine generative AI and agentic frameworks. We're investigating novel approaches to how AI systems understand spatial relationships, reason about object interactions, and maintain contextual awareness across time. Working at the intersection of computer vision and large language models, we're developing theoretical frameworks and practical techniques that advance the state-of-the-art in visual AI. As part of the AWS Applied AI Solutions organization, we’re advancing the frontier of visual reasoning and agentic AI technologies. Our vision is to develop sophisticated AI systems that can understand, interpret, and reason about visual information at human-like levels, enabling breakthrough applications across multiple industries. Key job responsibilities Everyone on the team needs to be entrepreneurial, wear many hats and work in a highly collaborative environment that’s more startup than big company. We’ll need to tackle problems that span a variety of domains: computer vision, image recognition, machine learning, real-time and distributed systems. As an Applied Scientist, you will help solve a variety of technical challenges and mentor other scientists. You will tackle challenging, novel situations every day and given the size of this initiative, you’ll have the opportunity to work with multiple technical teams at Amazon in different locations. You should be comfortable with a degree of ambiguity that’s higher than most projects and relish the idea of solving problems that, frankly, haven’t been solved at scale before - anywhere. Along the way, we guarantee that you’ll learn a ton, have fun and make a positive impact on millions of people. A key focus of this role will be developing and implementing advanced visual reasoning systems that can understand complex spatial relationships and object interactions in real-time. You'll work on designing autonomous AI agents that can make intelligent decisions based on visual inputs, understand customer behavior patterns, and adapt to dynamic retail environments. This includes developing systems that can perform complex scene understanding, reason about object permanence, and predict customer intentions through visual cues. About the team AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

We’re a new research lab in San Francisco, currently focused on developing new foundational capabilities for enabling useful AI agents. We’re pursuing several key research bets that will enable AI agents to perform real-world actions, learn from human feedback, self-course-correct, and infer our goals. In particular, we are really excited about the work in combining large language models (LLMs) with reinforcement learning (RL) to solve reasoning and planning, learned world models, and generalizing agents to physical environments. Our work builds on that of Amazon’s broader AGI team, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). We’re a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where AI agents are the next playing field; the right research bets can reinvent what’s possible with AI. We’d love for you to join our new lab and build it from the ground up! Key job responsibilities The Product Manager - Technical role for the AGI Autonomy Lab focuses on defining and prioritizing tooling roadmaps that support data collection, model evaluation, and release processes, balancing custom builds. You will bridge research and engineering by translating complex technical needs from researchers into actionable product requirements, ensuring tools address real-world bottlenecks and scale workflows. Key qualifications include: - Deep proficiency in Large Language Models (LLMs), including hands-on implementation, prompt engineering, and integration into complex systems - Ability to translate LLM capabilities into product roadmaps that accelerate research velocity - Experience building products for technical audiences (e.g., AI/ML tools) - Ability to thrive in ambiguous research environments This role offers opportunities to impact Amazon’s ecosystem across retail, logistics, and consumer products, with access to AWS resources and deployment to billions of users.

Work at the intersection of Generative AI, AI Agents, and large-scale ML, helping build Amazon's world-class advertising business. Key job responsibilities • Lead and contribute to end-to-end ML initiatives with high ambiguity, scale, and complexity from problem formulation through production deployment • Develop and optimize forecasting models by performing hands-on analysis of large-scale datasets to improve ad delivery prediction accuracy and operational efficiency • Build, experiment, and deploy machine learning models through rapid prototyping, rigorous experimentation, and close collaboration with software engineering teams for seamless productization. • Design and execute A/B experiments, collect performance data, and conduct statistical analysis to validate model impact • Establish scalable ML infrastructure including automated pipelines for data processing, model training, validation, and serving • Advance the state of the art by researching innovative machine learning techniques and applying them to forecasting challenges About the team You'll join a highly motivated, collaborative, and entrepreneurial team with a broad mandate to experiment, innovate, and break new ground. Here, your work will directly influence advertiser success and shape the future of programmatic advertising.

The Marketing Measurement & Performance Support (MAPS) organization is looking for a Science Manager, interested in leading a team of Economists, Data Scientists and Applied Scientists in designing a measurement system to solve one of the most challenging business problems in marketing measurement. This exceptional leader will develop solutions combining experimental evidence, observational models and decision frameworks to redefine brand marketing measurement. The MAPS organization’s mission is to be the most trusted source of measurement science solutions to drive marketing investment decisions across Amazon. The MAPS team provides incrementality, efficiency measurement services and decision support to marketing stakeholders across Amazon’s Stores suit of businesses. MAPS applies industry leading causal inference models and designs experiments to measure omni-channel effectiveness of marketing campaigns from these businesses worldwide. Our outputs shape Amazon product and marketing teams’ decisions and therefore how Amazon customers see, use, and value their experience with Amazon. As a Science Manager, you will lead a team of scientists to develop state-of-the-art models, while collaborating with other scientists, businesses, marketers, and software teams to solve key challenges facing the teams. Such challenges include measuring the incremental impact of multi-channel marketing portfolios, estimating the impact on long term inter-related customer actions, and scaling measurement solutions for WW marketplaces. Unlike many companies who buy existing off-the-shelf marketing measurement systems, we are responsible for studying, designing, and building systems to serve Amazon’s suite of businesses. Our team members have an opportunity to be on the forefront of marketing measurement thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists, economists and software developers in the business. Key job responsibilities In this role, you will be a people manager and a technical leader in Econometric research with significant scope, impact, and high visibility. You will own developing the next generation of Causal Marketing-Mix-Media (MMM) models combining experimental evidence with observational econometric techniques. Your solution will deliver to business leaders accurate and actionable incrementality estimates and recommendations to optimize their marketing portfolio. As a successful Science Manager, you can navigate ambiguity, lead problem solving, guide development of new frameworks, and credibly interface between technical teams and business stakeholders. You are an innovator who can push the limits on what’s scientifically possible with a razor sharp focus on measurable business impact. You will coach and guide scientists in your team across different job families including Economists, Data Scientists and Applied Scientists to grow the team’s talent and scale the impact of your work.

Join us if you're excited about pushing the boundaries of what's possible in physical AI, working with world-class scientists and engineers, and seeing your innovations deployed at unprecedented scale. We are seeking an exceptional Principal Applied Scientist to drive technical innovation in visual reasoning foundation models. You will be a technical leader who sets the research direction, architects novel solutions, and delivers breakthrough results that advance the state of the art while solving real-world business problems. You will lead the efforts of building a next-generation visual reasoning engine powered by frontier Large Video Models (LVMs). Your mission is to build a system that rivals human understanding of the physical world—moving far beyond the static perception of detection and tracking into the realm of deep spatial-temporal reasoning. This is not a passive computer vision tool; it is an agentic collaborator capable of interpreting natural language instructions, navigating unstructured environments, and executing complex tasks. You will sit at the high-stakes intersection of LVMs, LLMs, and Agentic AI, engineering systems that don't just 'see' but reason and act within the physical world. You will own end-to-end technical solutions from research to production deployment, driving innovation through hands-on research, prototyping, and deployment while delivering production impact. Key job responsibilities - Direct the technical vision for next-gen visual reasoning, pioneering the use of LVMs to solve high-dimensional spatial-temporal problems - Design and implement novel deep learning architectures combining a multitude of modalities, including image, video, and geospatial data - Solve computational challenges to train foundation models at scale, taking advantage of latest developments in hardware and deep learning libraries - Architect scalable solutions that deliver real-time insights across diverse physical environments - Build agentic AI systems that autonomously execute end-to-end workflows, transforming visual data into actionable business intelligence - Collaborate with multiple science and engineering teams to build adaptations that power use cases across diverse domains - Publish research at top-tier conferences (CVPR, NeurIPS, ICML) and establish technical thought leadership in visual reasoning and multi-modal AI - Mentor scientists and engineers while maintaining significant hands-on contribution to technical solutions - Influence product roadmaps through deep technical expertise and business acumen A day in the life - Develop and implement novel foundation model architectures, working hands-on with data and our extensive training and evaluation infrastructure - Guide and support fellow scientists in solving complex technical challenges, from spatiotemporal reasoning to efficient multi-task learning - Guide and support fellow engineers in building scalable and reusable infrastructure to support model training, evaluation, and inference - Lead focused technical initiatives from conception through deployment, ensuring successful integration with production systems - Drive technical discussions with the team and key stakeholders - Conduct experiments and prototype new ideas - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Join the next science and engineering revolution at AWS Applied AI Solutions, where you'll work alongside world-class scientists and engineers to pioneer the next frontier of visual reasoning through advanced AI and foundation models. Our team builds cutting-edge visual reasoning systems powered by vision-language-reasoning models to understand complex behaviors in the physical world. Our algorithms process video streams to reason about people, objects, and activities in real-time—enabling automated understanding of physical environments at scale. We develop state-of-the-art foundation models that push the boundaries of spatiotemporal reasoning, moving far beyond static perception. We are building a visual reasoning foundation model that generalizes across diverse physical environments and domains. This represents a significant opportunity to develop frontier vision-language models, multi-modal AI, and agentic AI technologies that enable automated decision-making capabilities with massive business impact. We build everything end to end, from data curation to model training, evaluation, and inference, along with all the tooling needed to understand and analyze model performance.

Are you inspired by the power of Large Language Models (LLM) to transform the way we interact with technology? Are you fascinated by the use of Generative AI to build an advertiser facing solution that predict problems and coach users while they solve real word problems? Are you passionate about applying advanced machine learning techniques to solve complex challenges in the customer service space? If so, Amazon Advertising's Support Product & Services (SP&S) team has an exciting opportunity for you as an Applied Scientist. Key job responsibilities • Apply your expertise in LLM models to design, develop, and implement scalable machine learning solutions that address complex language-related challenges in the advertising support center domain. • Use Transformers and apply other NLP techniques like Sentence embeddings, Dimensionality reduction, clustering and topic modeling to identify customer intents and utterances. • Use services like AWS Lex, AWS Bedrock etc. to develop advertising facing solutions • Work closely with teams of scientists and software engineers to drive real-time model implementations and deliver novel and highly impactful solutions. • Automating feedback loops for algorithms in production. • Setup and monitor alarms to detect anomalous data patterns and perform root cause analyses to explain and address them. • Be a member of the Amazon-wide Machine Learning Community, participating in internal and external MeetUps, Hackathons and Conferences. A day in the life You will work closely with a cross functional team of Software Engineers, Product Owners, Data Scientists, and Contact Center experts. You will research and investigate the latest options in industry to apply machine learning and generative AI to real world problems. You will work backwards from customer problems and collaborate with stakeholders to determine how to scale new technology and integrate with complicated help channels used by advertisers everyday. About the team SP&S team provides solutions and libraries that are leveraged by teams all across Amazon Advertising to provide timely and personalized help. The team aims to predict Advertisers problems and proactively surface intelligent guidance to customers at the right time. As a AS, you will help the team to achieve its vision of building and implementing the next generation of Contact Center technology. You will build/leverage LLMs to train them on advertising support domain knowledge and work shoulder to shoulder with stakeholders to externalize to users in novel ways.

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.

The Next Generation Developer Experience (NGDE) Science team is looking for an Applied Scientist who is passionate about building services and tools for developers that leverage artificial intelligence (AI) and machine learning (ML). You will be part of a team building AI-based services for Amazon Q Developer with the focus on redefining the way developer work. The team works in close collaboration with other AWS AI services such as AWS Bedrock, the AWS IDE Toolkit, and Amazon Sagemaker. If you are excited about working in cloud computing and building new AWS services, then we'd love to talk to you. Key job responsibilities As an Applied Scientist, you are recognized for your expertise, advise team members on a range of machine learning topics, and work closely with software engineers to drive the delivery of end-to-end modeling solutions. Your work focuses on ambiguous problem areas where the business problem or opportunity may not yet be defined. The problems that you take on require scientific breakthroughs. A day in the life Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. This team is part of AWS Utility Computing: Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. About the team The Amazon Web Services (AWS) Next Gen DevX (NGDE) team is building Amazon Q for Developers to re-imagine all aspects of how builders create applications. We build AI products that are deployed in the IDE, the AWS console, and in web-based tools and services. We provide developers with AI assistants to generate code, features, and entire applications as well as to interact with AWS. We explore new technologies and find creative solutions, produce original research and bring cutting edge innovation to our customers. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space, this is the team for you.