Careers

As a Data Science Manager (DSM), you will lead a team of economists, scientists, and data engineers working to solve complex scientific problems that have high business and customer impact. You will be responsible for building structural and predictive models, leveraging data science workflows, and driving innovations that deliver measurable results for Amazon customers. Key job responsibilities - Leadership & Team Management: Independently manage and develop a diverse science team, creating an environment that enables consistent delivery and innovation; Build and maintain a high-performing team that can operate effectively and autonomously; Drive strategic growth opportunities for team members, providing paths to demonstrate higher-level scope, impact, and leadership; Establish clear performance metrics and audit mechanisms to track and communicate team progress; Foster a team culture focused on bringing research to production and delivering customer value - Technical & Scientific Direction: Partner with stakeholders and leadership to define and execute the scientific vision for your team; Lead the development of structural and predictive models, leveraging emerging technologies and novel features; Drive the implementation of data science workflows and simulation frameworks; Bridge the gap between science, technology, and business requirements; Leverage the broader Amazon scientific community to enhance team capabilities and knowledge sharing - Strategic Planning & Execution: Define and maintain team structure, strategic direction, and owned technologies; Establish processes that enable consistent delivery and quality of scientific artifacts; Drive reasonable schedules and adjust priorities to ensure optimal outcomes; Create and implement audit mechanisms to track team performance against goals; Remove roadblocks and optimize team productivity - Communication & Influence: Create well-written documents to effectively communicate with technical and non-technical audiences; Influence science and analytics practices across the organization; Build strong partnerships with stakeholders across different business units; Present complex scientific findings to senior leadership; Drive adoption of best practices and innovative solutions About the team The Central Science Team within Amazon’s People Experience and Technology org (PXTCS) uses economics, behavioral science, statistics, machine learning, and Generative AI to proactively identify mechanisms and process improvements which simultaneously improve Amazon and the lives, well-being, and the value of work to Amazonians. We are an interdisciplinary team, which combines the talents of science and UX to develop and deliver solutions that measurably achieve this goal.

We are looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our Science team in AWS Console, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. About the team About the team Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities Develop ML models for various recommendation & search systems using deep learning, online learning, and optimization methods Work closely with other scientists, engineers and product managers to expand the depth of our product insights with data, create a variety of experiments to determine the high impact projects to include in planning roadmaps Stay up-to-date with advancements and the latest modeling techniques in the field Publish your research findings in top conferences and journals A day in the life We're using advanced approaches such as foundation models to connect information about our videos and customers from a variety of information sources, acquiring and processing data sets on a scale that only a few companies in the world can match. This will enable us to recommend titles effectively, even when we don't have a large behavioral signal (to tackle the cold-start title problem). It will also allow us to find our customer's niche interests, helping them discover groups of titles that they didn't even know existed. We are looking for creative & customer obsessed machine learning scientists who can apply the latest research, state of the art algorithms and ML to build highly scalable page personalization solutions. You'll be a research leader in the space and a hands-on ML practitioner, guiding and collaborating with talented teams of engineers and scientists and senior leaders in the Prime Video organization. You will also have the opportunity to publish your research at internal and external conferences.

Are you interested in shaping the future of Advertising and B2B Sales? We are a growing science and engineering team with an exciting charter and need your passion, innovative thinking, and creativity to help take our products to new heights. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We break fresh ground in product and technical innovations every day! Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top science talent to build new, science-backed services to drive success for our customers. Our goal is to transform the way account teams operate by creating actionable insights and recommendations they can share with their advertising accounts, and ingesting Generative AI throughout their end-to-end workflows to improve their work efficiency. As a part of our team, you will bring deep expertise in Generative AI and quantitative modeling (forecasting, recommender systems, reinforcement learning, causal inferencing or generative artificial intelligence) to build and refine models that can be implemented in production. You will contribute to chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. You will be part of a team of fellow scientists and engineers taking on iterative approaches to tackle big, long-term problems. Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ads impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences; this is your opportunity to work within the fastest growing businesses across all of Amazon! Define a long-term scientific vision for our advertising sales business, driven from our customers' needs, translating that direction into specific plans for scientists, engineers and product teams. This role combines scientific leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities - Conceptualize and lead state-of-the-art research on new Machine Learning and Generative Artificial Intelligence solutions to optimize all aspects of the Ad Sales business - Guide the technical approach for the design and implementation of successful models and algorithms in support of expert cross-functional teams delivering on demanding projects - Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities - Run regular A/B experiments, gather data, and perform statistical analysis - Work closely with software engineers to deliver end-to-end solutions into production - Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving About the team Sales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.

If you have ever bought or sold anything on Amazon, you have touched Amazon Marketplace. Amazon’s Marketplace business is one of the largest in the world. We are now in 23 countries. We are growing fast, with customers in many more countries. Amazon’s platform is the engine that powers Amazon’s Marketplace businesses, and Sellers rely on this platform and our support to start selling on Amazon and to grow their business. Amazon Marketplace enables millions of Sellers worldwide to list hundreds of millions of products and manage orders for inventory across dozens of different categories and languages. While working with millions of Sellers worldwide, we constantly strive to improve the selection for Customers and the capabilities of our platform for Sellers. The Seller Fulfillment Services (SFS) team is looking for a motivated and innovative Applied Scientist with strong analytical skills and practical experience to join our science team. As a key member of the SFS science team, you will provide expertise that helps accelerate the business. You will build science solutions that will help us to provide our customers with the largest selection of merchants at the lowest, and the most reliable delivery service regardless of the seller. You will research, design and improve on the models that will impact Amazon’s customer directly. You will be working in a highly collaborative environment partnering with various science, product management, engineering, operations, finance, business intelligence and analytics teams to develop science models to solve business problems. You will need to understand the business requirements and translate them into complex analytical outputs. You will design tests to explain performance of the models from impact on customer and cost perspective. You will create ML models to capture features impacting performance. You should be comfortable building prototypes, testing and improving them given the feedback from the real time data. You should be able to present your model and findings to a various range of stakeholders. An ideal candidate will be an expert in the areas of machine learning, operations research, and statistics. With expertise in applying theoretical models in an applied environment relying heavily on the latest advances in machine learning, optimization, stochastic modeling, and engineering. The candidate will be expected to work on numerous aspects, such as feature engineering, modeling, probabilistic modeling, hyper-parameter tuning, scalable inference methods and latent variable models. Challenges will involve dealing with very large data sets and requirements on throughput. Key job responsibilities - Design, implement, test, deploy, and maintain innovative science solutions to accelerate our business. - Create experiments and prototype implementations of new learning algorithms and prediction techniques - Collaborate with scientists, engineers, product managers, and stakeholders to design and implement software solutions for science problems - Use best practices to ensure a high standard of quality for all of the team deliverables

We are building the next generation of personalized shopping experiences at Amazon through deep understanding of our customer's intent and our product catalog. We aim to create an experience akin to that of a talented personal shopping assistant — a partner that is knowledgeable, understands your preferences, and helps you find the right solution for your needs. As a Principal Applied Scientist on the team, you will help lead science innovation in our space across a large multidisciplinary team. You will have a breadth of problems to work on, ranging from developing state of the art LLM-based techniques to reason about customers and products, developing deep learned transformer-based models to understand and abstract customer intent signals and representations, building large-scale real-time multi-task ranking systems, and more. You will build technology employed by teams across the company, while also having a direct connection to millions of customers through our own customer facing features every day. Come join us in the journey! Key job responsibilities * Innovate new features and models that have huge impact on the customer experience. Help customers find the right products and content on their shopping journey. Leverage the use of advanced machine learning to create customer shopping experience at Amazon's scale - for all Amazon customers across all countries in realtime * Be a key leader on a multidisciplinary team across science, product, design, and engineering to see through ideas from inception, prototype, to launch in the hands of all Amazon's customers * Drive the science roadmap across multiple teams, helping coordinate a cohesive science agenda across the org. * Mentoring applied scientists across the org, growing their skills and careers. About the team Our mission is to delight every Amazon customer with a personalized shopping experience tailed to their intent. We achieve our mission through investments in UX, Science, and Systems with the purpose of delivering the future of shopping on Amazon. We are seeking a Principal Applied Scientist to lead the science charter across the recommendations and intent identification space. About our organization: Our team is part of Amazon’s Personalization organization, a high-performing group that leverages Amazon’s expertise in machine learning, big data, distributed systems, and user experience design to deliver the best shopping experiences for our customers. We run global experiments and our work has revolutionized e-commerce with features such as "Keep shopping for ...", “Customers who bought this item also bought”, and “Frequently bought together”. Amazon’s internal surveys regularly recognize us as one of the best engineering organizations to work for in the company, with visible high-impact work, low operational load, respectful work-life balance, and continual opportunity to learn and grow.

Come join the AWS AI science team in building the next generation models for intelligent automation. AWS, the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops. We are looking for world class researchers with experience in one or more of the following areas - autonomous agents, API orchestration, Planning, large multimodal models (especially vision-language models), reinforcement learning (RL) and sequential decision making. About the team Agentic AI drives innovation at the forefront of artificial intelligence, enabling customers to transform their businesses through cutting-edge AI solutions. We build and deliver the foundational AI services that power the future of cloud computing, helping organizations harness the potential of AI to solve their most complex challenges. Join our dynamic team of AI/ML practitioners, applied scientists, software engineers, and solution architects who work backwards from customer needs to create groundbreaking technologies. If you're passionate about shaping the future of AI while making a meaningful impact for customers worldwide, we want to hear from you. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

The Alexa Connections team is building the worlds most trusted AI assistant, that helps get things done and creates moments of joy. We build LLM-powered, next-generation communication features that help customers connect within the household with features like announcements and drop-In, and with people they care about with features like calling, emailing and texting. Using GenAI we proactively personalize every single connection moment whether its connecting with grandparents or communicating with kids teachers, and you can do it all hands free with Alexa! We are hiring a mature Sr. Manager of Applied Science who is an entrepreneurial big thinker that invents and then biases towards action to solve highest priority customer problems. Our portfolio initiative range from highly confidential innovations to data driven quality problems that needs sciences solutions. You will be leading a team of scientists and partnering with product, engineering and design organizations to building on the latest AGI/LLM systems. If you are holding out for an opportunity to: - Join a leadership group that moves fast towards big audacious goals - Lead an organization to balance solving towards problems while working towards the long term vision - Be surrounded by super passionate mission driven colleagues who will challenge you to grow every day - Solve difficult challenges using your expertise in science to invest practical solutions - Create applications at a massive scale used by millions of people - Work with AGI/LLM systems to deliver real experiences, not just research And you are experienced with… - Driving applied science projects end-to-end from ideation, analysis, prototyping, development, metrics, and monitoring - Conducting deep analyses on massive user and contextual data sets - Proposing viable modeling ideas to advance optimization or efficiency, with supporting argument, data, or, preferably, preliminary results - Designing, developing, and maintaining scalable ML models and LLM's with automated training, validation, monitoring and reporting - Staying familiar with the field and apply state-of-the-art ML techniques to NLP and related optimization problems - Publishing peer-reviewed scientific papers in top journals and conferences And you constantly look for opportunities to… - Innovate, simplify, reduce waste, and increase efficiency - Use data to make decisions and validate assumptions - Automate processes otherwise performed by humans - Learn from others and help those around you grow ...then lets chat! Key job responsibilities As a senior leader, you will play a critical role in elevating the team’s scientific and technical rigor, identifying and implementing best-in-class algorithms, methodologies, and infrastructure that enable rapid experimentation and scaling. You will establish a long-term vision for continued scientific innovation, setting strategic goals to future-proof the organization’s technical stacks and ML/LLM frameworks to support new and emerging business objectives. Additionally, you will grow talents, fostering a culture of excellence and continuous learning to enhance the organization’s ability to solve complex problems.

Amazon has launched a new research lab in San Francisco to develop foundational capabilities for useful AI agents. We’re enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our research builds on that of Amazon’s broader AGI organization, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities Responsible for building the infrastructure + SDKs needed to integrate web applications and their associated tasks into a production RL environment with significant concurrency limits and operational requirements. Core Engineering: Architect and deliver robust software solutions throughout the development lifecycle Design and implement applications using modern TypeScript and Python Build and deploy cloud-native applications and RESTful APIs Engineer and optimize high-performance systems at scale Collaboration & Leadership: Collaborate with cross-functional stakeholders to deliver aligned features Mentor junior engineering staff Maintain technical documentation and architectural decision records

Join us in the evolution of Amazon’s Seller business! The Selling Partner Growth organization is the growth and development engine for our Store. Partnering with business, product, and engineering, we aim to accelerate the growth of Sellers by providing tools and insights that enable them to make better and faster decisions at each step of selection management. To accomplish this, we offer intelligent insights that are both detailed and actionable, allowing Sellers to introduce new products and engage with customers effectively. We leverage extensive structured and unstructured data to generate science-based insights about their business. Furthermore, we provide personalized recommendations tailored to individual Sellers' business objectives through agentic experience to drive adoption and facilitate growth. These insights and recommendations are integrated into our direct seller-facing products, including Amazon Brand Analytics (ABA), Product Opportunity Explorer (OX), and Growth Agent. We are looking for a talented and passionate Senior Applied Science Manager to lead our key AI initiatives to drive our seller and hence store growth. In this role, you will spearhead the development of a suite of scientific models designed to capture the CX signals to recognize unmet customer demand, identify high value selections in its early stages and generate prioritization signals for high value sellers. You will also lead the development of next generation of agentic experience to surface valuable selection information to sellers directly. The successful candidate will work closely with Product Managers (PM), User Experience (UX) designers, and engineering teams to deliver products that drive significant business impacts in Seller businesses. Key job responsibilities As a Senior Manager for Applied Science, you will: * Lead and grow a team of applied scientists working on selection success * Drive the technical vision for implementing ML and LLM-based solutions to provide the agentic selection recommendation experience and drive seller growth * Drive scalable ML/DL/RL and LLM solutions that can handle the breath and complexity of guiding Amazon 3P sellers to success at scale * Collaborate with product, engineering, and business teams to define and execute the technical roadmap * Translate complex customer problems into practical ML solutions * Monitor and improve key performance metrics for seller performance, ease of use and satisfaction * Stay current with the latest developments in ML/DL/LLM research and identify opportunities for implementation