Careers

At Amazon, we are committed to being the Earth’s most customer-centric company. The European International Technology group (EU INTech) owns the enhancement and delivery of Amazon’s engineering to all the varied customers and cultures of the world. We do this through a combination of partnerships with other Amazon technical teams and our own innovative new projects. You will be joining the Tools and Machine Learning (Tamale) team. As part of EU INTech, we tackle complex, high-impact problems at the intersection of e-commerce, AI, and customer experience — going well beyond traditional ML pipelines. Our work spans multiple frontiers: we build GenAI-powered data solutions, enabling scalable and cost-efficient training data generation at Amazon scale. We design and deploy agentic systems for detecting and fixing quality issues across Amazon's retail surfaces. And we develop ranking and recommendation models for Haul shopping experiences. We are looking for a passionate, talented, and inventive Scientist with a strong machine learning background to help build industry-leading machine learning solutions. We strongly value your hard work and obsession to solve complex problems on behalf of Amazon customers. Key job responsibilities We look for applied scientists who possess a wide variety of skills. As the successful applicant for this role, you will with work closely with your business partners to identify opportunities for innovation. You will apply machine learning solutions to automate manual processes, to scale existing systems and to improve catalog data quality, to name just a few. You will work with business leaders, scientists, and product managers to translate business and functional requirements into concrete deliverables, including the design, development, testing, and deployment of highly scalable distributed services. You will be part of team of scientists and engineers working on solving data quality issues at scale. You will be able to influence the scientific roadmap of the team, setting the standards for scientific excellence. You will be working with state-of-the-art models, including image to text, LLMs and GenAI. Your work will improve the experience of millions of daily customers using Amazon in Europe and in other regions. You will have the chance to have great customer impact and continue growing in one of the most innovative companies in the world. You will learn a huge amount - and have a lot of fun - in the process!

Amazon has launched a new research lab in San Francisco to develop foundational capabilities for useful AI agents. We’re enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our research builds on that of Amazon’s broader AGI organization, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities You will be responsible for maintaining our task management system which supports many internal and external stakeholders and ensures we are able to continue adding orders of magnitude more data and reliability.

Amazon’s Last Mile Team is looking for a passionate individual with strong machine learning and GenAI engineering skills to join its Last Mile Science team in the endeavor of designing and improving the most complex planning of delivery network in the world. Last Mile builds global solutions that enable Amazon to attract an elastic supply of drivers, companies, and assets needed to deliver Amazon's and other shippers' volumes at the lowest cost and with the best customer delivery experience. Last Mile Science team owns the core decision models in the space of jurisdiction planning, delivery channel and modes network design, capacity planning for on the road and at delivery stations, routing inputs estimation and optimization, fleet planning. Our research has direct impact on customer experience, driver and station associate experience, Delivery Service Partner (DSP)’s success and the sustainable growth of Amazon. Optimizing the last mile delivery requires deep understanding of transportation, supply chain management, pricing strategies and forecasting, and the GenAI approaches for a diverse range of problems to solve. Only through innovative and strategic thinking, we will make the right capital investments in technology, assets and infrastructures that allows for long-term success. Our team members have an opportunity to be on the forefront of supply chain thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists, and software engineers in the industry. Key job responsibilities Candidates will be responsible for developing solutions to better manage and optimize delivery capacity in the last mile network. The successful candidate should have solid research experience in one or more technical areas of Machine Learning or Large Language Models. These positions will focus on identifying and analyzing opportunities to improve existing algorithms and also on optimizing the system policies across the management of external delivery service providers and internal planning strategies. They require superior logical thinkers who are able to quickly approach large ambiguous problems, turn high-level business requirements into mathematical models, identify the right solution approach, and contribute to the software development for production systems. To support their proposals, candidates should be able to independently mine and analyze data, and be able to use any necessary programming and statistical analysis software to do so. Successful candidates must thrive in fast-paced environments, which encourage collaborative and creative problem solving, be able to measure and estimate risks, constructively critique peer research, and align research focuses with the Amazon's strategic needs.

The AWS Marketplace & Partner Services (AMPS) Science team is at the forefront of driving AWS's AI-powered growth through developing and evaluating the next generation search, recommendations, and agentic systems. As a Principal Applied Scientist on our team, you'll own the technical strategy and execution for our most ambitious AI-driven initiatives that directly accelerate AWS revenue growth through both customer discovery experiences and partner co-selling capabilities. Your work will establish Marketplace as customers' primary solution discovery and transaction platform while simultaneously transforming how AWS partners scale their business through insights and agentic workflow automation. You will be a trusted technical leader who tackles intrinsically complex scientific problems by leveraging deep expertise in information retrieval, recommendation systems, LLMs, and agentic systems. You'll innovate and set the standard for scientific excellence, making decisions that affect how products are built and integrated across AMPS. You'll align teams toward coherent strategies, guide peers in adopting the latest scientific trends, and force-multiply by decomposing hard problems and executing through collaboration. Key job responsibilities - Define direction for next-generation recommendation systems, including deep personalization, agentic architecture, and primitives that integrate customer usage patterns, infrastructure requirements, and business objectives to deliver personalized, outcome-oriented guidance - Lead information retrieval innovations, multi-objective ranking, and reasoning over heterogeneous solution types - Architect, implement, and design agentic AI systems that orchestrate complex workflows - Bridge theoretical innovations with practical solutions, making critical judgments to select the best technical approaches for both short and long-term objectives - Mentor and guide applied scientists, holding the team to high standards of technical rigor and scientific excellence - Contribute to the broader scientific community through patents, publications at conferences, and engagement with academic partners About the team The AWS Marketplace & Partner Services Science team is at the forefront of developing and deploying AI/ML systems that serve multiple critical stakeholders: - AWS Customers: Through the AWS Marketplace, we support discovery experiences that streamline cloud adoption and innovation. - AWS Partners: Via Partner Central, we offer advanced tools and insights to enhance collaboration and drive mutual growth. - Internal AWS Sellers: We equip our sales teams with data-driven recommendations to better serve our customers and partners.

The Selling Partner Experience (SPX) organization strives to make Amazon the best place for Selling Partners to do business. The SPX AI Lab team is building the AI capabilities powering the Selling Assistant, Amazon's conversational assistant experience for Selling Partners. The Selling Assistant is a trusted partner and a seasoned advisor that’s always available to enable our partners to thrive in Amazon’s stores. It takes away the cognitive load of selling on Amazon by providing a single interface to handle a diverse set of selling needs. The assistant always stays by the seller's side, talks to them in their language, enables them to capitalize on opportunities, and helps them accomplish their business goals with ease. It is powered by the latest advances in Generative AI, going beyond a typical chatbot to provide an intuitive, intelligent, agentic and personalized experience to sellers running real businesses, large and small. Do you want to join an innovative group of scientists, engineers, and product managers who use advanced analytical, statistical, and machine learning techniques to help Amazon create a delightful Selling Partner experience? Are you excited about uncovering insights from massive-scale data, measuring the impact of AI-driven features, and shaping product strategy through rigorous analysis? Do you want to be part of one of Amazon’s most strategic initiatives to understand and improve seller experience? If yes, the SPX AI Lab may be the perfect fit for you. Key job responsibilities -- Respond to Seller feedback and implement fix in Gen AI solution to enhance Seller experience -- Drive deep-dive analytical studies to understand seller pain points, evaluate feature performance, and identify opportunities to improve the Selling Partner experience. -- Design and execute robust causal inference and measurement frameworks, including A/B testing, quasi-experiments, and observational causal methods (e.g., diff-in-diff, synthetic control, propensity score methods). -- Develop scalable analytical pipelines for impact measurement, KPI development, metric integrity validation, and long-term business monitoring. -- Apply NLP and statistical modeling techniques—including topic modeling, clustering, semantic similarity, and classification—to uncover insights from unstructured seller interactions, feedback, and content. -- Partner with scientists, engineers, economists, and product managers to translate ambiguous problems into structured analytical approaches and influence product roadmaps with data-driven recommendations. -- Build and maintain automated analytics tools and dashboards to democratize insights for product, science, and engineering teams. -- Collaborate scientists to evaluate model-driven features, quantify impact, and ensure mechanisms are grounded in rigorous measurement. -- Research and experiment with new analytical and measurement methodologies, ensuring Amazon leverages the latest best practices in causal inference, NLP, and GenAI. About the team SPX AI Lab is a growing team of scientists driving the research and development of the next generation of GenAI experiences that empower Amazon's Selling Partners to succeed. We draw from many science domains, from Natural Language Processing to Computer Vision to Optimization to Economics, to create solutions that seamlessly and automatically engage with Sellers, solve their problems, and help them grow. We strive to radically simplify the seller experience, lowering the cognitive burden of selling on Amazon by making it easy to accomplish critical tasks such as launching new products, understanding and complying with Amazon’s policies and taking actions to grow their business.

Are you passionate to join an innovative team of scientists and engineers who use machine learning and AI techniques to create state-of-the-art solutions to help seller succeed on Amazon? The Selling Partner Growth org is looking for a Senior Applied Scientist to lead us on our mission to understand demand side signals on Amazon, and empower sellers to grow their business and provide a great customer experience. As a Senior Applied Scientist on our team of scientists and engineers, you will have opportunities to create significant impact on our systems, our business and most importantly, our customers as we take on challenges that can revolutionize the e-commerce industry. You will identify specific and actionable opportunities to solve business problems, propose state-of-the-art solutions and collaborate with engineering, and business teams for future innovation. You need to be a great translation between ambiguous business domains and rigorous scientific solutions, an expert at inventing and simplify, and a good communicator to surface insights and recommendations to audiences of varying levels of technical sophistication. Major responsibilities - Use machine learning and AI techniques to create scalable seller-facing solutions - Analyze and extract relevant information from large amounts of Amazon's historical business data to help automate and optimize key processes - Design, development and evaluation of highly innovative models - Work closely with software engineering teams to drive real-time model implementations and new feature creations To know more about Amazon science, Please visit https://www.amazon.science

The R2L team is responsible for building the next generation supply chain for Amazon’s world-class ultra-fast customer experiences including Amazon Fresh groceries, Sub-Same Day, Amazon Now, and other soon-to-launch exciting new businesses. Join us and you'll be taking part in serving our customers in as fast as 30 minutes! We are looking for a Data Scientist to join our team and solve some of the most complex business problems! Key job responsibilities - Work with product managers, engineers, other scientists, and leadership to identify and prioritize complex problems. - Interview stakeholders to gather business requirements and translate business problems into data science or analytical problems - Design, develop, and evaluate highly innovative statistics and ML models - Guide and establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Proactively seek to identify business opportunities and insights and provide solutions to shape key business processes and policies based on a broad and deep knowledge of Amazon data, industry best-practices, and work done by other teams. A day in the life In this role, you will be a technical expert with significant scope and impact. You will work with Product and Supply Chain Managers, Business Intelligence Engineers, System Developers and other Scientists, to develop models that solve a wide range of complex and ambiguous business problems, with the main goal to improve customer experience, improve availability of products and reduce supply chain cost. A successful Data Scientist will have bias for action needed in a startup environment, with great leadership skills, proven ability to build and manage medium-scale modeling projects, identify data requirements, build methodology and tools that are statistically grounded. It will be a person who enjoys diving deep into data, doing analysis, discovering root causes, and designing long-term scientific solutions. We are seeking someone who can thrive in a fast-paced, high-energy and fun work environment where we deliver value incrementally and frequently. We look for individuals who know how to deliver results and show a desire to develop themselves, their colleagues, and their career. About the team The R2L team is responsible for building the next generation supply chain for Amazon’s world-class ultra-fast customer experiences including Amazon Fresh groceries, Sub-Same Day, Amazon Now, and other soon-to-launch exciting new businesses. Join us and you'll be taking part in serving our customers in as fast as 30 minutes!

We are looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). You will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. A day in the life The team uses generative AI and foundation models to reimagine the experience of all customers on AWS. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you. We are open to hiring candidates to work out of one of the following locations: Santa Clara, CA, USA About the team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices.

Amazon is looking for creative Applied Scientists to tackle some of the most interesting problems in Artificial Intelligence (AI), natural language processing (NLP), knowledge graph curation, search, recommendation and related areas with our Amazon Books team. At Amazon Books we believe that reading is essential for a healthy society. As such, we aim to inspire readers by making it easy to read more and get more out of reading. We do this by creating an unmatched book discovery experience for our customers worldwide. We enable customers to discover new books, authors and genres through smart search tools, intelligent interactions and sophisticated recommendations, and we need your help to keep innovating in this space. If you are looking for an opportunity to solve deep technical problems and build innovative solutions in a fast-paced environment working within a smart and passionate team, this might be the role for you. You will develop and implement novel algorithms, agentic systems and modeling techniques to advance the state-of-the-art in technology areas at the intersection of AI, LLMs, NLP, search, and deep learning. You will innovate at scale, help move the needle for research in these exciting areas and build state-of-the-art technologies that enable delightful experiences for hundreds of millions of people. Key job responsibilities In this role you will: - Work collaboratively with other scientists and developers to design and implement scalable and reliable pipelines for ensuring our vast knowledge base of books meets the highest levels of accuracy and is aligned with how customers think about books; - set the scientific roadmap needed to sustain state-of-the-art quality and efficiency. Stay up-to-date with the latest technologies and adopt the most appropriate long-term solution to a variety of use cases. - set the standard for science rigor and quality, deal with ambiguity and competing objectives, and mentor other members to achieve their career growth potential. - Drive scalable solutions: from understanding the customer and business needs, to prototyping, production testing and through engineering directly to production. A day in the life Day-to-day work varies, but on a typical day you will: - run (or supervise) experiments. Depending on the stage or project, this may involve designing the experiments, collecting data, training models, prompt/spec engineering/optimization, error analysis, online system analysis, etc. - drive decisions by interpreting and communicating experimental results with stakeholders (managers, subject matter experts, other scientists, and engineers) and seeking/listening to their feedback. - strategic thinking: review results, identify trends and what step-changes are needed. You'll contribute to regular meetings, activities and conferences with the wider science team, organization as well as internal and external communities. About the team The team consists of a collaborative group of scientists, product leaders, and dedicated engineering teams. Our aim is to maintain the world’s most accurate and descriptive set of books metadata, where every title in our catalog is uniquely characterized via a set of high-quality, concise attributes. We believe this is a foundational capacity for any bookstore. We work with sister teams to leverage our systems to drive a diverse array of customer experiences, owned both by ourselves and others, that enable customers to easily identify their ideal next read.

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques A day in the life You will solve real-world problems by getting and analyzing large amounts of data, generate insights and opportunities, design simulations and experiments, and develop statistical and ML models. The team is driven by business needs, which requires collaboration with other Scientists, Engineers, and Product Managers across the International Emerging Stores organization. You will prepare written and verbal presentations to share insights to audiences of varying levels of technical sophistication. About the team Central Machine Learning team works closely with the IES business and engineering teams in building ML solutions that create an impact for Emerging Marketplaces. This is a great opportunity to leverage your machine learning and data mining skills to create a direct impact on millions of consumers and end users.