Careers

At Amazon, we believe that scientific innovation is essential to being the most customer-centric company in the world. Our scientists' ability to have an impact at scale allows us to attract some of the brightest minds in artificial intelligence and related fields.
53 results found
  • (Updated 29 days ago)
    Amazon Games recherche un.e scientifique en apprentissage automatique sénior.e pour développer et intégrer de nouvelles approches d'apprentissage automatique (ML), d'apprentissage par renforcement (RL) et d'IA générative (Gen AI) dans nos processus de développement de jeux et dans nos expériences de jeux. Dans ce rôle, vous travaillerez en étroite collaboration avec nos studios de développement de jeux et nos équipes opérationnelles pour imaginer et développer des outils, des processus et des fonctionnalités alimentés par l'IA générative à travers Amazon Games. Chez Amazon Games, notre ambition est de créer de expériences inédites et audacieuses qui rassemblent et cultivent les communautés de joueurs et de joueuses. Notre équipe d'experts de l'industrie développe des jeux multijoueurs AAA et des propriétés intellectuelles originales, avec des équipes à Seattle, Orange County, San Diego, Montréal et Bucarest. À travers nos divisions - Studios, Publishing et Prime Gaming et en collaboration avec des partenaires externes, nous développons, publions et livrons des jeux et des expériences de contenu exceptionnelles pour les joueurs et joueuses. /// Amazon Games is seeking a highly effective Senior Machine Learning Scientist to build and integrate novel ML, RL and Generative AI (Gen AI) approaches into our game pipelines and customer experiences. In this role, you will work closely with our game development studios and operations teams to research and develop generative AI-powered tools, pipelines and features across Amazon Games. At Amazon Games, our ambition is to create bold new experiences that foster community in and around our games. Our team of game industry veterans develops AAA multiplayer games and original IPs, with teams in Seattle, Orange County, San Diego, Montreal, and Bucharest. Amazon Games, through its Studios, Publishing, and Prime Gaming divisions collaborating with external partners, aims to develop, publish, and deliver compelling AAA games and content experiences for gamers to discover. Key job responsibilities Responsabilités - Diriger la recherche, l'implémentation et la mise en production d'initiatives ambitieuses et complexes en IA/ML pour Amazon Games. - Collaborer avec les équipes de programmation, de conception et artistique pour concevoir, développer et intégrer de nouveaux outils d'IA générative dans les flux de travail des développeuses et développeurs. - Identifier et résoudre de manière proactive les problèmes qui affectent la qualité de vie des joueurs, des opérations et des autres développeurs. - Se tenir au courant et analyser les dernières avancées en matière de technologie d'IA générative, et améliorer continuellement les fonctionnalités des produits lorsque des améliorations significatives en termes de coût, d'évolutivité, de qualité ou de fonctionnalité peuvent être réalisées. - Consulter et contribuer aux évaluations d'autres services internes ou tiers de ML, RL et Gen AI qui pourraient être utilisés par le projet ou l'organisation. /// Responsibilities - Drive the research, implementation, and productionizing for ambitious and complex AI/ML initiatives for Amazon Games. - Collaborate with game team engineers, designers and artists to design, develop, and integrate new generative AI tools into developer workflows. - Proactively identify and solve problems that affect the quality of life for players, operations, and other developers. - Stay up to date with and analyze the latest advancements, in generative AI technology, and continuously improve product features where meaningful improvements in cost, scalability, quality, or functionality can be achieved. - Consult and contribute to evaluations of other internal or 3rd ML, RL and Gen AI services that could be leveraged by the project or the organization. A day in the life Une journée type - Vous vous épanouissez dans un environnement collaboratif où vos décisions ont un impact et une influence significatifs. - Vous exprimer votre passion par la création d'expériences de jeu qui ravissent les joueurs et les joueuses. - Vous proposez d'excellents flux de travail, outils et innovations de jeu à vos collègues et aux équipes de développement et recherchez constamment l'amélioration. - Vous souhaitez faire partie de quelque chose d'excitant et unique dans l'écosystème du jeu. /// A day in the life - You thrive in a collaborative environment where your decisions have significant impact and influence. - You are passionate about building game experiences that delight players. - You deliver great workflows, tools, and game innovations to your fellow developers and constantly seek improvement. - You want to be part of something exciting and unique in the gaming ecosystem. About the team À propos de l'équipe L'équipe de recherche en IA d'Amazon Games Studio se concentre sur l'innovation en intelligence artificielle dans le domaine du jeu vidéo. Notre équipe hautement qualifiée et multidisciplinaire travaille sur l'apprentissage automatique, l'apprentissage par renforcement et l'IA générative pour réinventer le développement des jeux. Nous travaillons de près avec les équipe internes et nos studios partenaires pour donner vie à leur vision créative. Notre mission est d'utiliser l'IA de manière responsable pour transformer l'expérience de jeu, enrichir les récits, et fournir aux créateurs et créatrices des outils pratiques pour optimiser leurs chaînes de production. /// About the Team The Amazon Games Studio AI Research team focuses on artificial intelligence innovation in gaming. Our highly skilled, multi-discipline team works across Machine Learning, Reinforcement Learning, and Generative AI to reimagine game development. We work closely with first-party game developers and partner studios to bring creative visions to life. Our mission is to use AI responsibly to transform gameplay experiences, enrich narratives, and provide creators with practical tools to optimize their production pipelines.
  • IN, KA, Bengaluru
    Job ID: 2847486
    (Updated 162 days ago)
    Job Description Are you interested in applying your strong quantitative analysis and big data skills to world-changing problems? Are you interested in driving the development of methods, models and systems for capacity planning, transportation and fulfillment network? If so, then this is the job for you. Our team is responsible for creating core analytics tech capabilities, platforms development and data engineering. We develop scalable analytics applications and research modeling to optimize operation processes. We standardize and optimize data sources and visualization efforts across geographies, builds up and maintains the online BI services and data mart. You will work with professional software development managers, data engineers, scientists, business intelligence engineers and product managers using rigorous quantitative approaches to ensure high quality data tech products for our customers around the world, including India, Australia, Brazil, Mexico, Singapore and Middle East. Amazon is growing rapidly and because we are driven by faster delivery to customers, a more efficient supply chain network, and lower cost of operations, our main focus is in the development of strategic models and automation tools fed by our massive amounts of available data. You will be responsible for building these models/tools that improve the economics of Amazon’s worldwide fulfillment networks in emerging countries as Amazon increases the speed and decreases the cost to deliver products to customers. You will identify and evaluate opportunities to reduce variable costs by improving fulfillment center processes, transportation operations and scheduling, and the execution to operational plans. You will also improve the efficiency of capital investment by helping the fulfillment centers to improve storage utilization and the effective use of automation. Finally, you will help create the metrics to quantify improvements to the fulfillment costs (e.g., transportation and labor costs) resulting from the application of these optimization models and tools. Major responsibilities include: · Translating business questions and concerns into specific analytical questions that can be answered with available data using BI tools; produce the required data when it is not available. · Apply Statistical and Machine Learning methods to specific business problems and data. · Create global standard metrics across regions and perform benchmark analysis. · Ensure data quality throughout all stages of acquisition and processing, including such areas as data sourcing/collection, ground truth generation, normalization, transformation, cross-lingual alignment/mapping, etc. · Communicate proposals and results in a clear manner backed by data and coupled with actionable conclusions to drive business decisions. · Collaborate with colleagues from multidisciplinary science, engineering and business backgrounds. · Develop efficient data querying and modeling infrastructure. · Manage your own process. Prioritize and execute on high impact projects, triage external requests, and ensure to deliver projects in time. · Utilizing code (Python, R, Scala, etc.) for analyzing data and building statistical models.
  • (Updated 56 days ago)
    We are a part of Amazon Alexa Devices organization with the mission “delight customers through contextual and personalized proactive experiences that keep customers informed, engaged, and productive without cognitive burden”. We are developing an advanced system using Large Language Model (LLM) technologies to deliver engaging, intuitive, and adaptive content recommendations across all Amazon surfaces. We aim to facilitate seamless reasoning and customer experiences, surpassing the capabilities of previous machine learning models. We are looking for a passionate, talented, and resourceful Applied Scientist in the field of Natural Language Processing (NLP), Recommender Systems and/or Information Retrieval, to invent and build scalable solutions for a state-of-the-art context-aware speech assistant. A successful candidate will have strong machine learning background and a desire to push the envelope in one or more of the above areas. The ideal candidate would also enjoy operating in dynamic environments, be self-motivated to take on challenging problems to deliver big customer impact, shipping solutions via rapid experimentation and then iterating on user feedback and interactions. Key job responsibilities As an Applied Scientist on the team, you will collaborate with other applied scientists and engineers to develop novel algorithms to enable timely, relevant and delightful recommendations and conversations. Your work will directly impact our customers in the form of products and services that make use of various machine learning, deep learning and language model technologies. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in the state of art.
  • (Updated 1 days ago)
    Do you want to join an innovative team of scientists who develop Agentic AI, LLM, and deep learning based solutions to help Amazon provide the best seller experience across the entire Seller life cycle, including recruitment, growth, support, risk mitigation and provide the best customer and seller experience? Do you want to build advanced algorithmic systems that help manage the trust and safety of millions of customer interactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data and creating state-of-the-art algorithms to solve real world problems? Are you excited by the opportunity to leverage GenAI and innovate on top of the state-of-the-art large language models to improve customer and seller experience? Do you like to build end-to-end business solutions and directly impact the profitability of the company? Do you like to innovate and create solutions that have cross-organizational impacts? If yes, then you may be a great fit to join the Machine Learning Accelerator team. Key job responsibilities The scope of a Senior Applied Scientist in the Selling Partner Services (SPS) Machine Learning Accelerator (MLA) team is to research and prototype Machine Learning applications that solve strategic business problems across SPS domains. Additionally, the scientist collaborates with engineers and business partners to design and implement solutions at scale that are of broad benefit to SPS organizations. They develop large-scale solutions for high impact projects, introduce tools and other techniques that can be used to solve problems from various perspectives, and show depth and competence in more than one area. They influence the team’s technical strategy by making insightful contributions to the team’s priorities, approach and planning. They develop and introduce tools and practices that streamline the work of the team, and they mentor junior team members and participate in hiring.
  • (Updated 293 days ago)
    AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI (GenAI) and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are looking for a Research Scientist with strong technical skills which includes coding and natural language processing experience in dataset construction, training and evaluating models, and automatic processing of large datasets. You will play a critical role in driving innovation and advancing the state-of-the-art in natural language processing and machine learning. You will work closely with cross-functional teams, including product managers, language engineers, and other scientists. Key job responsibilities Specifically, the Research Scientist will: • Ensure quality of speech/language/other data throughout all stages of acquisition and processing, including data sourcing/collection, ground truth generation, normalization, transformation, cross-lingual alignment/mapping, etc. • Clean, analyze and select speech/language/other data to achieve goals • Build and test models that elevate the customer experience • Collaborate with colleagues from science, engineering and business backgrounds • Present proposals and results in a clear manner backed by data and coupled with actionable conclusions • Work with engineers to develop efficient data querying infrastructure for both offline and online use cases
  • (Updated 161 days ago)
    Our customers have immense faith in our ability to deliver packages timely and as expected. A well planned network seamlessly scales to handle millions of package movements a day. It has monitoring mechanisms that detect failures before they even happen (such as predicting network congestion, operations breakdown), and perform proactive corrective actions. When failures do happen, it has inbuilt redundancies to mitigate impact (such as determine other routes or service providers that can handle the extra load), and avoids relying on single points of failure (service provider, node, or arc). Finally, it is cost optimal, so that customers can be passed the benefit from an efficiently set up network. Amazon Shipping is hiring Applied Scientists to help improve our ability to plan and execute package movements. As an Applied Scientist in Amazon Shipping, you will work on multiple challenging machine learning problems spread across a wide spectrum of business problems. You will build ML models to help our transportation cost auditing platforms effectively audit off-manifest (discrepancies between planned and actual shipping cost). You will build models to improve the quality of financial and planning data by accurately predicting ship cost at a package level. Your models will help forecast the packages required to be pick from shipper warehouses to reduce First Mile shipping cost. Using signals from within the transportation network (such as network load, and velocity of movements derived from package scan events) and outside (such as weather signals), you will build models that predict delivery delay for every package. These models will help improve buyer experience by triggering early corrective actions, and generating proactive customer notifications. Your role will require you to demonstrate Think Big and Invent and Simplify, by refining and translating Transportation domain-related business problems into one or more Machine Learning problems. You will use techniques from a wide array of machine learning paradigms, such as supervised, unsupervised, semi-supervised and reinforcement learning. Your model choices will include, but not be limited to, linear/logistic models, tree based models, deep learning models, ensemble models, and Q-learning models. You will use techniques such as LIME and SHAP to make your models interpretable for your customers. You will employ a family of reusable modelling solutions to ensure that your ML solution scales across multiple regions (such as North America, Europe, Asia) and package movement types (such as small parcel movements and truck movements). You will partner with Applied Scientists and Research Scientists from other teams in US and India working on related business domains. Your models are expected to be of production quality, and will be directly used in production services. You will work as part of a diverse data science and engineering team comprising of other Applied Scientists, Software Development Engineers and Business Intelligence Engineers. You will participate in the Amazon ML community by authoring scientific papers and submitting them to Machine Learning conferences. You will mentor Applied Scientists and Software Development Engineers having a strong interest in ML. You will also be called upon to provide ML consultation outside your team for other problem statements. If you are excited by this charter, come join us!
  • US, WA, Seattle
    Job ID: 2821890
    (Updated 30 days ago)
    At Amazon, we believe that scientific innovation is essential to being the most customer-centric company in the world. Our scientists' ability to have an impact at scale allows us to attract some of the brightest minds in machine learning, artificial intelligence and related fields. Amazon scientists employ the company's working backwards method to identify problems to solve on behalf of customers in research areas ranging from machine learning to operations, GenAI, robotics, quantum computing, computer vision, economics, search, sustainability and more. Learn more about Amazon Science here: https://www.amazon.science/ We are hiring across multiple businesses and in many locations across the US. Apply here to learn more about open roles that could be a compelling fit for your background. Key job responsibilities You will be responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically fearless and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).
  • (Updated 142 days ago)
    Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you’ll fit right in here at Amazon Robotics. We are a smart team of doers who work passionately to apply cutting edge advances in robotics and software to solve real-world challenges that will transform our customers’ experiences. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling, and fun. Amazon Robotics empowers a smarter, faster, more consistent customer experience through automation. Amazon Robotics automates fulfillment center operations using various methods of robotic technology including autonomous mobile robots, sophisticated control software, language perception, power management, computer vision, depth sensing, machine learning, object recognition, and semantic understanding of commands. Amazon Robotics has a dedicated focus on research and development to continuously explore new opportunities to extend its product lines into new areas. Key job responsibilities We are seeking an enthusiastic Data Scientist to: - Design and implement state-of-the-art solutions for never-before-solved problems. - Collaborate closely with other research and robotics experts to design and run experiments, research new algorithms, and find new ways to improve Amazon Robotics analytics to optimize the Customer experience. - Partner with technology and product leaders to solve business problems using scientific approaches. - Build new tools and invent business insights that surprise and delight our customers. - Work to quantify system performance at scale, and to expand the breadth and depth of our analysis to increase the ability of software components and warehouse processes. - Work to evolve our library of key performance indicators and construct experiments that efficiently root cause emergent behaviors. - Engage with software development teams and warehouse design engineers to drive the evolution of the Amazon Robotics system, as well as the simulation engine that supports our work. A day in the life As a member of the Software Research and Data Science (SWRDS) team, there are multiple different paths you can take. For example, you may conduct deep dive analysis of both structured and unstructured robotics field analyses. Some of our team members focus on modeling, pipelines and tooling work, while others focus more on analytic work. We also have team members working on early-concept solution analysis (leveraging simulations, ML-based models, experimenting with new solutions). About the team The Amazon Robotics Software Research and Data Science (SWRDS) team builds and runs simulation experiments and delivers analyses that are central to understanding the performance of the entire Amazon Robotics system. This includes operational and software scaling characteristics, bottlenecks, and robustness to “chaos monkey” stresses -- we inform critical engineering and business decisions about Amazon’s approach to robotic fulfillment.
  • US, NY, New York
    Job ID: 2836065
    (Updated 55 days ago)
    Our team drives innovation for the onsite retail shopping site publisher. We collaborate and influence the advertising science community at Amazon across the entire Ads stack— sourcing and ranking ads, bidding into and pricing in the ads auction, experimentation design to measure causal impact of showing ads on shoppers and Amazon vendors, creative development with GenAI, and more. If you’re interested in joining a unique, highly respected advertising group with a relentless focus on the customer, you’ve come to the right place. As we continue building to out our team, we are looking for a Principal Applied Scientist, to lead research, design, experiment and implementation of cutting edge algorithms for complex Stores Display publisher use cases. You will collaborate with Amazon demand programs and front-end teams to influence how the entire advertising stack works end-to-end. You will work with business and finance teams to design experiments that inform tradeoffs across advertiser and shopper goals. You will work collaboratively with software engineers, data engineers, and other scientists on the team to deploy production algorithms that support the billions of ad auctions run daily and set a high bar for science and engineering excellence. This is a rare opportunity to be a foundational member with huge potential for impact and innovating new user experiences at Amazon. Why you will love this opportunity: Despite being part of a large business, we embrace a start-up mentality. This is an opportunity for massive impact and affords a lot of autonomy. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities As a Principal Applied Scientist on this team, you will: - Be the technical science leader on the org; leading efforts within the team and across other teams. - Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and retail merchandise sales, without compromising the shopper experience. - Drive end-to-end Machine Learning projects that have a high degree of ambiguity, scale, complexity. - Build machine learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Research new and innovative machine learning approaches. - Recruit Applied Scientists to the team and provide mentorship. About the team Amazon Advertising operates at the intersection of eCommerce and advertising, offering a rich array of digital advertising solutions with the goal of helping our customers find and discover anything they want to buy. We help advertisers reach Amazon customers on some of the most valued advertising real estate on the internet on the Amazon.com store. We start with the customer and work backwards in everything we do, including advertising.
  • (Updated 99 days ago)
    Do you want to join an innovative team of scientists who invent and apply the most advanced machine learning and NLP techniques to create the best customer engagement experience on the earth? Do you want to revolutionize the way how customers solve their issues and get their questions answered? At Customer Engagement Technology (CET), we develop peculiar products that help customers solve problems. We innovate on behalf of customers, developing Bot, self-service, and associate-facing products that delight customers and support our world class customer service workforce. We are looking for talented Postdoctoral Scientists to join our CET Machine Learning team in Seattle, WA for a one-year, full-time research position to work on research and development of task oriented dialogue agents for the customer support domain. We utilize Large Language Models (LLMs) to address challenges within TOD systems, such as Natural Language Generation for generating system responses based, state tracking, decision making etc. We publish our research in top tier NLP and AI venues (EMNLP, ACL, AAAI, etc), and deploy ML powered chatbots primarily in the customer returns domain. Key job responsibilities In this role you will: • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.

Science at Amazon around the world

Amazon scientists are working on large-scale technical challenges in a variety of research areas across the globe. Use the pins below to learn more about the customer-obsessed science being conducted at some of our research locations.
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Academia

Amazon collaborates with leading academic organizations to drive innovation and to ensure that research is creating solutions whose benefits are shared broadly across all sectors of society.