Careers

Amazon Japan Store Tech (JST) Science team serves as the core science division of JP Store Tech, with the vision to enable and accelerate the best-in-class CX through state-of-the-art machine learning technologies. This team owns the science vision definition, science roadmap planning, and science solution delivery in key business areas in Japan including Search, Customer Growth and Engagement, Personalization and Delivery. As an Applied Scientist, you will design, implement and deliver models on Amazon site, helping millions of customers every day to find quickly what they are looking for. You will propose innovation to build ML models trained on terabytes of product and traffic data, which are evaluated using both offline metrics as well as online metrics from A/B testing. You will then integrate these models into the production system that serves customers, closing the loop through data, modeling, application, and customer feedback. The chosen approaches for model architecture will balance business-defined performance metrics with the needs of millisecond response times. Key job responsibilities * Invent or adapt new scientific approaches, models or algorithms inspired and driven by customers’ needs and benefits at the project level. * Analyze data and identify the gaps in existing solutions, and propose innovative science solutions. * Contribute to research papers that are published at peer-reviewed internal and/or external venues, and contribute to the wider scientific community. * Working with teams worldwide on global projects. About the team Your benefits include: * Working on a high-impact, high-visibility product, with your work improving the experience of millions of customers * The opportunity to use (and innovate) state-of-the-art ML methods to solve real-world problems with tangible customer impact * Being part of a growing team where you can influence the team's mission, direction, and how we achieve our goals

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to help Amazon provide the best customer experience by protecting Amazon customers from hackers and bad actors? Do you want to build advanced algorithmic systems that help manage the trust and safety of millions of customer every day? Are you excited by the prospect of analyzing and modeling terabytes of data and create state-of-art algorithms to solve real world problems? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Amazon Account Integrity team. The Amazon Account Integrity team works to ensure that customers are protected from scams and from bad actors trying to access their accounts. Our greatest challenge is protecting customer trust without unjustly harming good customers. To strike the right balance, we invest in mechanisms which allow us to accurately identify and mitigate risk, and to quickly correct and learn from our mistakes. This strategy includes continuously evolving enforcement policies, iterating our Machine Learning risk models, and exercising high‐judgement decision‐making where we cannot apply automation. Key job responsibilities - Use statistical and machine learning techniques to create scalable risk and scam detection systems - Analyzing and understanding large amounts of Amazon’s historical business data for specific instances of risk or broader fraud trends - Design, development and evaluation of highly innovative models for risk management - Working closely with software engineering teams to drive real-time model implementations and new feature creations - Working closely with operations staff to optimize risk management operations - Establishing scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Tracking general business activity and providing clear, compelling management reporting on a regular basis - Research and implement novel machine learning and statistical approaches

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Applied Scientist, to support the development and implementation of state-of-the-art algorithms and models for supervised fine-tuning and reinforcement learning through human feedback and and complex reasoning; with a focus across text, image, and video modalities. As an Applied Scientist, you will play a critical role in supporting the development of Generative AI (Gen AI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in Gen AI Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports

Do you want to join an innovative team of scientists who use machine learning and statistical techniques to create state-of-the-art solutions for providing better value to Amazon’s customers? Do you want to build and deploy advanced algorithmic systems that help optimize millions of transactions every day? Are you excited by the prospect of analyzing and modeling terabytes of data to solve real world problems? Do you like to own end-to-end business problems/metrics and directly impact the profitability of the company? Do you like to innovate and simplify? If yes, then you may be a great fit to join the Machine Learning and Data Sciences team for India Consumer Businesses. If you have an entrepreneurial spirit, know how to deliver, love to work with data, are deeply technical, highly innovative and long for the opportunity to build solutions to challenging problems that directly impact the company's bottom-line, we want to talk to you. Major responsibilities - Use machine learning and analytical techniques to create scalable solutions for business problems - Analyze and extract relevant information from large amounts of Amazon’s historical business data to help automate and optimize key processes - Design, development, evaluate and deploy innovative and highly scalable models for predictive learning - Research and implement novel machine learning and statistical approaches - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Work closely with business owners and operations staff to optimize various business operations - Establish scalable, efficient, automated processes for large scale data analyses, model development, model validation and model implementation - Mentor other scientists and engineers in the use of ML techniques

** This position is open to candidates in Seattle, New York and Palo Alto. Amazon Ads Sponsored Products Off-Search team is your choice, if you want to join a highly motivated, collaborative, and fun-loving team with a strong entrepreneurial spirit and bias for action. We are seeking an experienced and motivated Machine Learning (ML) Applied Scientist who loves to innovate at the intersection of customer experience, deep learning, and high-scale ML systems. Amazon Advertising operates at the intersection of eCommerce and advertising, and is investing heavily in building a world-class advertising business. We are defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long-term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products to improve both shopper and advertiser experience. With a broad mandate to experiment and innovate, we grow at an unprecedented rate with a seemingly endless range of new opportunities. We are looking for a Senior Applied Scientist to grow the business. We are working on state-of-the-art ML models and advanced ML infra (real-time and offline) to connect shoppers with right ads on Amazon's off-search (Detail Pages, Homepage, etc.) and stores-in-store (such as Amazon Haul) surfaces worldwide. Through the deep understanding of both shoppers and products, we help shoppers discover new products they love, be the most efficient way for advertisers to meet their customers, and helps Amazon continuously innovate on behalf of all customers. Key job responsibilities As an Applied Scientist, you will: * Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities * Develop scalable and effective machine-learning models and optimization strategies to solve business problems * Run regular A/B experiments, gather data, and perform statistical analysis * Work closely with software engineers to deliver end-to-end solutions into production * Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving * Conduct research on new machine-learning modeling to optimize all aspects of Sponsored Products business

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the next level. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.

Passionate about books? The Amazon Books personalization team is looking for a talented Applied Scientist II to help develop and implement innovative science solutions to make it easier for millions of customers to find the next book they will love. In this role you will: - Collaborate within a dynamic team of scientists, economists, engineers, analysts, and business partners. - Utilize Amazon's large-scale computing and data resources to analyze customer behavior and product relationships. - Contribute to building and maintaining recommendation models, and assist in running A/B tests on the retail website. - Help develop and implement solutions to improve Amazon's recommendation systems. Key job responsibilities The role involves working with recommender systems that combine Natural Language Processing (NLP), Reinforcement Learning (RL), graph networks, and deep learning to help customers discover their next great read. You will assist in developing recommendation model pipelines, analyze deep learning-based recommendation models, and collaborate with engineering and product teams to improve customer-facing recommendations. As part of the team, you will learn and contribute across these technical areas while developing your skills in the recommendation systems space. A day in the life In your day-to-day role, you will contribute to the development and maintenance of recommendation models, support the implementation of A/B test experiments, and work alongside engineers, product teams, and other scientists to help deploy machine learning solutions to production. You will gain hands-on experience with our recommendation systems while working under the guidance of senior scientists. About the team We are Books Personalization a collaborative group of 5-7 scientists, 2 product leaders, and 2 engineering teams that aims to help find the right next read for customers through high quality personalized book recommendation experiences. Books Personalization is a part of the Books Content Demand organization, which focuses on surfacing the best books for customers wherever they are in their current book journey.

Join the next science and engineering revolution at Amazon's Delivery Foundation Model team, where you'll work alongside world-class scientists and engineers to pioneer the next frontier of logistics through advanced AI and foundation models. We are seeking an exceptional Applied Science Director to lead the development of innovative foundation models that enable delivery of billions of packages worldwide. In this role, you'll combine highly technical work with scientific leadership, ensuring the team delivers robust solutions for dynamic real-world environments. Your team will leverage Amazon's vast data and computational resources to tackle ambitious problems across a diverse set of Amazon delivery use cases. Key job responsibilities - Lead software developers and scientists developing generative, multi-modal foundation models to support Amazon’s worldwide delivery network. - Guide technical direction for specific research initiatives, ensuring robust performance in production environments - Build and manage the model development roadmap in support of critical Last Mile Delivery use cases. - Define goals for model development and adoption, and own all project-related communication to a diverse set of stakeholders. - Hire, develop and manage a team of talented scientists and engineers. A day in the life As a member of the Delivery Foundation Model team, you’ll spend your day on the following: - Develop and implement novel foundation model architectures, working hands-on with data and our extensive training and evaluation infrastructure - Guide and support fellow scientists in solving complex technical challenges, from trajectory planning to efficient multi-task learning - Guide and support fellow engineers in building scalable and reusable infra to support model training, evaluation, and inference - Lead focused technical initiatives from conception through deployment, ensuring successful integration with production systems - Drive technical discussions within the team and and key stakeholders - Conduct experiments and prototype new ideas - Mentor team members while maintaining significant hands-on contribution to technical solutions About the team The Delivery Foundation Model team combines ambitious research vision with real-world impact. Our foundation models provide generative reasoning capabilities required to meet the demands of Amazon's global Last Mile delivery network. We leverage Amazon's unparalleled computational infrastructure and extensive datasets to deploy state-of-the-art foundation models to improve the safety, quality, and efficiency of Amazon deliveries. Our work spans the full spectrum of foundation model development, from multimodal training using images, videos, and sensor data, to sophisticated modeling strategies that can handle diverse real-world scenarios. We build everything end to end, from data preparation to model training and evaluation to inference, along with all the tooling needed to understand and analyze model performance. Join us if you're excited about pushing the boundaries of what's possible in logistics, working with world-class scientists and engineers, and seeing your innovations deployed at unprecedented scale.

Amazon is seeking an innovative and high-judgement Senior Applied Scientist to join the Privacy Engineering team in the Amazon Privacy Services org. We own products and programs that deliver technical innovation for ensuring compliance with high-impact, urgent regulation across Amazon services worldwide. The Senior Applied Scientist will contribute to the strategic direction for Amazon’s privacy practices while building/owning the compliance approach for individual regulations such as General Data Protection Regulation (GDPR), DMA, Quebec 25 etc. This will require helping to frame, and participating in, high judgment debates and decision making across senior business, technology, legal, and public policy leaders. A great candidate will have a unique combination of experience with innovative data governance technology, high judgement in system architecture decisions and ability to set detailed technical design from ambiguous compliance requirements. You will drive foundational, cross-service decisions, set technical requirements, oversee technical design, and have end to end accountability for delivering technical changes across dozens of different systems. You will have high engagement with WW senior leadership via quarterly reviews, annual organizational planning, and s-team goal updates. Key job responsibilities * Develop information retrieval benchmarks related to code analysis and invent algorithms to optimize identification of privacy requirements and controls. * Develop semantic and syntactic code analysis tools to assess privacy implementations within application code, and automatic code replacement tools to enhance privacy implementations. * Leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in generative artificial intelligence for privacy compliance. * Collaborate with other science and engineering teams as well as business stakeholders to maximize the velocity and impact of your contributions. About the team Amazon Privacy Services own products and programs that deliver technical innovation for ensuring Privacy Amazon services worldwide. We are hiring an innovative and high-judgement Senior Applied Scientist to develop AI solutions for builders across Amazon’s consumer and digital businesses including but not limited to Amazon.com, Amazon Ads, Amazon Go, Prime Video, Devices and more. Our ideal candidate is creative, has excellent problem-solving skills, a solid understanding of computer science fundamentals, deep learning and a customer-focused mindset. The Senior Scientist will serve as the resident expert on the development of AI agents for privacy. They build on their experiences to develop LLMs to develop AI implementations across privacy workflows. They will have responsibilities to mentor junior scientists and engineers develop AI skills.

The AWS Security Assurance Engineering team builds tools and services that scale AWS's ability to exceed security and compliance expectations for our regulators, auditors, and customers globally. We create efficiencies for our teams while maintaining transparency for our customers. As a Data Scientist on our data team, you'll have a unique opportunity to build solutions that scale security assurance capabilities through AI-driven approaches. You'll leverage advanced analytics, machine learning techniques, and state-of-the-art AI technologies on top of highly complex datasets to transform our security assurance operations. You'll also help shape our data science roadmap, fostering data-driven decision-making and delivering significant business impact through innovative methodologies. The ideal candidate brings a strong background in automation by leveraging GenAI Large Language Models (LLMs), combined with experience analyzing complex datasets and a proven ability to transform business needs into deliverables. If you're passionate about applying AI to security challenges in a dynamic environment that offers startup-like autonomy with enterprise impact, we want to hear from you. Key job responsibilities * Analyze and extract hidden insights from complex, large-scale datasets using advanced statistical and AI techniques, using hands-on expertise in data wrangling and manipulation. * Identify high-impact business improvement opportunities, lead the design and execution of data science initiatives to address them. * Apply statistical and ML knowledge to specific business problems and data. * Leverage Vision Language Models (VLMs) and Large Language Models (LLMs) to analyze document/image structure, perform content understanding and metadata extraction. * Rapidly prototype and test AI solutions, while iterating quickly based on data and feedback. * Collaborate cross-functionally to deeply understand business requirements, customer needs, and technical constraints; transforming discovered information into data-driven solutions and actionable recommendations. * Communicate complex technical concepts to technical and non-technical stakeholders; present compelling insights and evidence-based recommendations to leadership. * Stay up-to-date on the latest advancements in AI and identify opportunities to apply emerging techniques to the space. * Collaborate with Business Intelligence, Data Engineers and SDEs to drive the collection of new data and refinement of existing data sources to continually improve data quality. * Actively participate in team design reviews, data modeling discussions, brainstorming activities while mentoring colleagues in state-of-the-art AI tools and methodologies. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.