Careers

As a Principal Applied Scientist within the Artificial General Intelligence (AGI) organization, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions, set the standard for scientific excellence, and make decisions that affect the way we build and integrate algorithms. A Principal Applied Scientist will solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader; develop solutions that are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility; and tackle intrinsically hard problems acquiring expertise as needed. Principal Applied Scientists are expected to decompose complex problems into straightforward solutions. You will amplify your impact by leading scientific reviews within your organization or at your location; and scrutinize and review experimental design, modeling, verification and other research procedures. You will also probe assumptions, illuminate pitfalls, and foster shared understanding; align teams toward coherent strategies; and educate keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. AGI Principal Applied Scientists help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. You will play a critical role in driving the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities You will be responsible for defining key research directions, inventing new machine learning techniques, conducting rigorous experiments, and ensuring that research is translated into practice. You will also develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. A Principal Applied Scientist will participate in organizational planning, hiring, mentorship and leadership development. You will build scalable science and engineering solutions, and serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance).

Alexa+ is Amazon’s next-generation, AI-powered virtual assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalized, and effective experience. Alexa Sensitive Content Intelligence (ASCI) team is developing responsible AI (RAI) solutions for Alexa+, empowering it to provide useful information responsibly. The team is currently looking for Applied Scientists with a strong background in NLP and/or CV to design and develop ML solutions in the RAI space using generative AI across all languages and countries. An Applied Scientist will be in a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in Natural Language Processing (NLP) or Computer Vision (CV) related tasks. They will work in a hybrid, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. They will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Their work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies. We are looking for candidate with strong technical experiences and a passion for building scientific driven solutions in a fast-paced environment. This Senior Applied Scientist should have good understanding of NLP models (e.g. LSTM, transformer based models) or CV models (e.g. CNN, AlexNet, ResNet) and where to apply them in different business cases. They should leverage exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to creating reliable, scalable, and high-performance products. In addition to technical depth, they must possess exceptional communication skills and understand how to influence key stakeholders. This Applied Scientist will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you. Key job responsibilities This Applied Scientist will lead the science solution design, run experiments, research new algorithms, and find new ways of optimizing customer experience. They will set examples for the team on good science practice and standards. Besides theoretical analysis and innovation, they will work closely with talented engineers and ML scientists to put algorithms and models into practice. This Applied Scientist's work will also directly impact the trust customers place in Alexa, globally. They will contribute directly to our growth by hiring smart and motivated scientists to establish teams that can deliver swiftly and predictably, adjusting in an agile fashion to deliver what our customers need. A day in the life You will be working with a group of talented scientists on researching algorithm and running experiments to test scientific proposal/solutions to improve our sensitive contents detection and mitigation. This will involve collaboration with partner teams including engineering, PMs, data annotators, and other scientists to discuss data quality, policy, and model development. You will mentor other scientists, review and guide their work, help develop roadmaps for the team. You work closely with partner teams across Alexa to deliver platform features that require cross-team leadership. About the team The mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics. The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through advanced generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The principal scientist in this position will focus on designing, developing and launching innovative ad experiences delivered to shoppers in conversational contexts. Our team utilizes leading-edge science and engineering technologies in generative AI to help shoppers discover new products and brands through intuitive, conversational interfaces. We also empower advertisers to reach shoppers, using their own voice to explain how their products meet shoppers' needs. We collaborate with various teams across multiple Amazon organizations to push the boundary of what's possible in these fields. Key job responsibilities As a Principal Applied Scientist for the team, you will drive appropriate technology choices for the customers and the business, lead the way for continuous innovation, and shape the future of e-commerce. You will have opportunity to apply your deep subject matter expertise in the area of large language models and generative AI across various modalities. You will work with multiple teams of scientists and engineers to translate business and functional requirements into concrete deliverables. You will invent new product experiences that enable our shoppers to easily navigate our vast inventory either via search queries, multi-turn conversations, or other modes of input. You will liaise with internal Amazon partners and work on bringing state-of-the-art GenAI models to production to power novel conversational experiences. You will stay abreast of the latest developments in the space of GenAI and identify opportunities to improve the efficiency and productivity of the team. You will contribute to defining a long-term science vision for our advertising business in the area of conversational shopping and beyond.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through novel generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace ecosystem. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As an applied scientist on our team, you will * Develop AI solutions for Sponsored Brands advertiser and shopper experiences. Build recommendation systems that leverage generative models to develop and improve campaigns. * You invent and design new solutions for scientifically-complex problem areas and/or opportunities in new business initiatives. * You drive or heavily influence the design of scientifically-complex software solutions or systems, for which you personally write significant parts of the critical scientific novelty. You take ownership of these components, providing a system-wide view and design guidance. These systems or solutions can be brand new or evolve from existing ones. * Define a long-term science vision and roadmap for our Sponsored Brands advertising business, driven from our customers' needs, translating that direction into specific plans for applied scientists and engineering teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. * Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; * Design and conduct A/B experiments to evaluate proposed solutions based on in-depth data analyses; * Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems * Effectively communicate technical and non-technical ideas with teammates and stakeholders; * Translate complex scientific challenges into clear and impactful solutions for business stakeholders. * Stay up-to-date with advancements and the latest modeling techniques in the field About the team We are on a mission to make Amazon the best in class destination for shoppers to discover, engage, and purchase relevant products, from brands that are relevant to them. In this role, you will design and implement Gen AI solutions that help millions of advertisers create more effective ad campaigns with intelligent recommendations, while improving the overall experience at Amazon's global scale. Our team invents, defines, and delivers advertising products that drive brand discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon Store businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, fast-paced, and collaborative team with an entrepreneurial spirit.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are looking for a self-motivated, passionate and resourceful Applied Science Manager to bring diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. You will lead a strong science team and work closely with other science and engineering leaders, product and business partners together to build the best personalized customer experience for Prime Video. At the end of the day, you will have the reward of seeing your contributions benefit millions of Amazon.com customers worldwide. Key job responsibilities - Lead to develop AI solutions for various Prime Video recommendation and personalization systems using Deep learning, GenAI, Reinforcement Learning, recommendation system and optimization methods; - Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; - Effectively communicate technical and non-technical ideas with teammates and stakeholders; - Stay up-to-date with advancements and the latest modeling techniques in the field; - Hire and grow a science team working in this exciting video personalization domain. About the team Prime Video Recommendation Science team owns science solution to power recommendation and personalization experience on various devices. We work closely with the engineering teams to launch our solutions in production.

Are you a passionate scientist in the computer vision area who is aspired to apply your skills to bring value to millions of customers? Here at Ring, we have a unique opportunity to innovate and see how the results of our work improve the lives of millions of people and make neighborhoods safer. You will be part of a team committed to pushing the frontier of computer vision and machine learning technology to deliver the best experience for our neighbors. This is a great opportunity for you to innovate in this space by developing highly optimized algorithms that will work on scale. This position requires experience with developing Multi-modal LLMs and Vision Language Models. You will collaborate with different Amazon teams to make informed decisions on the best practices in machine learning to build highly-optimized integrated hardware and software platforms. Key job responsibilities - Participate in the design, development, evaluation, deployment and updating of data-driven models for computer vision applications. - Research and implement the state-of-the-art computer vision and Vision Language models algorithms. - Collaborate with product managers and engineering teams to design and implement computer vision and machine learning based features for Ring devices - Influence system design and product vision by making informed decisions on the selection of technology, data sources, algorithms, and sensors.

The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through novel generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace ecosystem. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities As an applied scientist on our team, you will * Develop AI solutions for Sponsored Brands advertiser and shopper experiences. Build recommendation systems that leverage generative models to develop and improve campaigns. * You invent and design new solutions for scientifically-complex problem areas and/or opportunities in new business initiatives. * You drive or heavily influence the design of scientifically-complex software solutions or systems, for which you personally write significant parts of the critical scientific novelty. You take ownership of these components, providing a system-wide view and design guidance. These systems or solutions can be brand new or evolve from existing ones. * Define a long-term science vision and roadmap for our Sponsored Brands advertising business, driven from our customers' needs, translating that direction into specific plans for applied scientists and engineering teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. * Work closely with engineers and product managers to design, implement and launch AI solutions end-to-end; * Design and conduct A/B experiments to evaluate proposed solutions based on in-depth data analyses; * Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems * Effectively communicate technical and non-technical ideas with teammates and stakeholders; * Translate complex scientific challenges into clear and impactful solutions for business stakeholders. * Mentor and guide junior scientists, fostering a collaborative and high-performing team culture. * Stay up-to-date with advancements and the latest modeling techniques in the field About the team We are on a mission to make Amazon the best in class destination for shoppers to discover, engage, and purchase relevant products, from brands that are relevant to them. In this role, you will design and implement Gen AI solutions that help millions of advertisers create more effective ad campaigns with intelligent recommendations, while improving the overall experience at Amazon's global scale. Our team invents, defines, and delivers advertising products that drive brand discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon Store businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, fast-paced, and collaborative team with an entrepreneurial spirit.

If you have ever bought or sold anything on Amazon, you have touched Amazon Marketplace. Amazon’s Marketplace business is one of the largest in the world. We are now in 23 countries. We are growing fast, with customers in many more countries. Amazon’s platform is the engine that powers Amazon’s Marketplace businesses, and Sellers rely on this platform and our support to start selling on Amazon and to grow their business. Amazon Marketplace enables millions of Sellers worldwide to list hundreds of millions of products and manage orders for inventory across dozens of different categories and languages. While working with millions of Sellers worldwide, we constantly strive to improve the selection for Customers and the capabilities of our platform for Sellers. The Seller Fulfillment Services (SFS) team is looking for a motivated and innovative Applied Scientist with strong analytical skills and practical experience to join our science team. As a key member of the SFS science team, you will provide expertise that helps accelerate the business. You will build science solutions that will help us to provide our customers with the largest selection of merchants at the lowest, and the most reliable delivery service regardless of the seller. You will research, design and improve on the models that will impact Amazon’s customer directly. You will be working in a highly collaborative environment partnering with various science, product management, engineering, operations, finance, business intelligence and analytics teams to develop science models to solve business problems. You will need to understand the business requirements and translate them into complex analytical outputs. You will design tests to explain performance of the models from impact on customer and cost perspective. You will create ML models to capture features impacting performance. You should be comfortable building prototypes, testing and improving them given the feedback from the real time data. You should be able to present your model and findings to a various range of stakeholders. An ideal candidate will be an expert in the areas of machine learning, operations research, and statistics. With expertise in applying theoretical models in an applied environment relying heavily on the latest advances in machine learning, optimization, stochastic modeling, and engineering. The candidate will be expected to work on numerous aspects, such as feature engineering, modeling, probabilistic modeling, hyper-parameter tuning, scalable inference methods and latent variable models. Challenges will involve dealing with very large data sets and requirements on throughput. Key job responsibilities - Design, implement, test, deploy, and maintain innovative science solutions to accelerate our business. - Create experiments and prototype implementations of new learning algorithms and prediction techniques - Collaborate with scientists, engineers, product managers, and stakeholders to design and implement software solutions for science problems - Use best practices to ensure a high standard of quality for all of the team deliverables

The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive Senior Applied Scientist with a strong deep learning background, to build industry-leading technology with Large Language Models (LLMs) and multimodal systems. Key job responsibilities As a Senior Applied Scientist with the AGI team, you will work with talented peers to lead the development of novel algorithms and modeling techniques, to advance the state of the art with LLMs. Your work will directly impact our customers in the form of products and services that make use of speech and language technology. You will leverage Amazon’s heterogeneous data sources and large-scale computing resources to accelerate advances in generative artificial intelligence (GenAI). About the team The AGI team has a mission to push the envelope in LLMs and multimodal systems, in order to provide the best-possible experience for our customers.

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. As a Research Scientist III on this team you will have the opportunity to spearhead a brand new initiative that will design and create hiring experiences. We're seeking a scientific leader with expertise in survey methodologies, psychometrics, experimental design, and advanced statistical analysis. You'll work with state-of-the-art research tools, leveraging AI and machine learning algorithms to solve complex challenges in survey methodology and data analysis. You should be comfortable identifying and framing new research challenges that require scientific advances at the product level. You'll work closely with senior technical leaders within the team to deliver research-driven insights and solutions. Key job responsibilities * Apply your expertise in psychometrics to ensure the validity and reliability of our measurement instruments * Utilize advanced statistical techniques to analyze complex datasets, analyze open text feedback, uncover meaningful patterns, and derive actionable insights. * Design and conduct experiments to test new measurement methods and improve the precision of our customer experience metrics * Explore emerging technologies and innovative methodologies to enhance experience measurement while maintaining Amazon's commitment to scientific integrity * Translate complex research findings into compelling, actionable strategies and influence technical and business decisions at the product level * Write impactful documents that distill intricate scientific concepts into clear, persuasive communications for diverse audiences, including senior business leaders * Actively mentor and develop other scientists while playing an active role in the scientific community About the team Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, extensible, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. AWS Solutions As part of the AWS solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. we blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.