Careers

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our mission is to prevent denied entities from transacting with Amazon businesses. We build automatic mechanisms to detect and prevent prohibited transactions with denied entities using a diverse set of algorithms and machine learning techniques. We screen over a billion events every day and develop algorithms which are able to scale and detect suspicious entities . We are still Day 1 and have an exciting road map to build Machine Learning (ML) and Generative AI (LLM) powered detection and resolution systems to help scale Amazon for years to come. We are seeking an Applied Scientist to join our team and help tackle challenging problems at the forefront of machine learning and artificial intelligence. Working closely with a multidisciplinary team of engineers, data scientists, and domain experts, you will play a crucial role in defining innovative ML/AI-powered customer experiences and solutions. If you have an entrepreneurial mindset, the technical depth to deliver impactful results, and a passion for innovation, we want to hear from you. Key job responsibilities In this role, you will: • Drive the research, design, and development of novel ML/AI models and systems to power critical products and services • Collaborate cross-functionally to deeply understand business requirements, customer needs, and technical constraints • Rapidly prototype, test, and iterate on ML/AI solutions, iterating quickly based on data and feedback • Communicate complex technical concepts to technical and non-technical stakeholders • Stay up-to-date on the latest advancements in AI/ML and identify opportunities to apply emerging techniques A day in the life - Starting the day by reviewing the latest model performance metrics and identifying areas for improvement - Brainstorming new architectures and approaches with your cross-functional team during a whiteboard session - Diving deep into a complex dataset, leveraging advanced statistical and AI techniques to uncover hidden insights - Prototyping a new model and running a series of experiments to optimize its performance - Preparing a presentation to pitch your latest research findings and recommendations to product and engineering leaders - Mentoring junior scientists, providing guidance on coding best practices and problem-solving strategies About the team Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training and Career growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional.

The FAIM (Full Funnel Agentic Intelligence and Models) builds the agentic AI systems behind next-generation advertising. The team develops multimodal foundation models and LLM-driven agents that power shopper understanding, audience-aware creative generation, and agentic advertising workflows. As a Principal Applied Scientist for the FAIM team, you will invent the models that help advertisers achieve desired outcomes. Today's state of the art models can setup ad campaigns to a specification, but do not understand advertising strategy well enough to help with abstract goals that real advertisers ask about like "how can I make more money." This is a rare charter to build foundational optimization science where little exists today, spanning campaign recommendation, cross-product budget allocation, incrementality measurement, and long-term-sales modeling. You will set technical direction for a growing team, partner with engineering and product to take models from research to production at Amazon scale, and directly move advertiser ROAS and new-to-brand growth. In this role you will - Own the science vision for training models in our RL Gym from end-to-end - Invent models for joint budget allocation, incrementality, and long-term value - Take innovations from prototype to production serving live advertiser campaigns - Raise the technical bar across scientists and engineers Key job responsibilities - Define the long-term scientific vision for our RL Gym based training process focusing on campaign optimization and other advertising workflows - Translating ambiguous advertiser needs and competing objectives into a concrete science roadmap. - Invent, prototype, and productionize machine learning and optimization solutions for joint budget allocation across sponsored ad products, spanning the shopper journey from awareness to purchase. - Develop rigorous approaches to incrementality measurement and long-term-sales modeling that ground optimization in true advertiser value. - Design and lead large-scale experiments and analyses to validate hypotheses and guide product direction. - Partner closely with engineering and product to define technical contracts, data schemas, and serving systems that carry models into production. - Raise the technical bar across science and engineering through mentorship, design reviews, and hands-on collaboration. - Grow scientific talent and publish impactful research internally and at top-tier venues.

Are you passionate about transforming complex technical challenges into elegant, automated solutions that empower customers to leverage innovative technology? Do you thrive on building highly scalable systems that process massive amounts of data and deliver actionable insights through advanced analytics, machine learning, and AI assisted learning? Our mission: Every action - human or agent is recorded, assessed, and provably governed. Continuously and anywhere. Automatically. At any scale. We are looking for a strong Applied Scientist for new features and services that will allow our customers to fine-tune Natural Language Inference (NLI) model, framework decomposition, and evidence auto-linking that produce every customer-visible compliance verdict. About the team Our team is leading AI/ML research and development in the security and governance space. We use state-of-the-art science and engineering practices to provide continuous compliance and risk analysis, and we move fast to implement solutions and refine them based on customer feedback. Our team is adding additional focus on next-generation capabilities including AI-assisted development workflows, observability/governance for AI agents, and advanced analytics. This role will allow you to drive executive alignment and technical innovation.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. As a core product offering within our advertising portfolio, Sponsored Products (SP) helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The SP team's primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Within Sponsored Products, the Bidding team is responsible for defining and delivering a collection of advertising products around bid controls (dynamic bidding, bid recommendations, etc.) that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon’s Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven fundamentally from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities • Lead a new initiative across Sponsored Products Bidding focused on AI/ML based features. • Be the technical leader in AI, Machine Learning; lead efforts within this team and across other teams. • Perform hands-on analysis and modeling of enormous data sets to develop insights that increase traffic monetization and merchandise sales, without compromising the shopper experience. • Drive end-to-end AI/Machine Learning projects that have a high degree of ambiguity, scale, complexity. • Build models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your AI/ML models. • Run A/B experiments, gather data, and perform statistical analysis. • Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. • Research new and innovative AI/ machine learning approaches. A day in the life Why you will love this opportunity: Amazon is investing heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ad impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit - with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences to help suppliers grow their retail business and the auction dynamics that leverage native advertising; this is your opportunity to work within the fastest-growing businesses across all of Amazon! Define a long-term science vision for our advertising business, driven from our customers' needs, translating that direction into specific plans for research and applied scientists, as well as engineering and product teams. This role combines science leadership, organizational ability, technical strength, product focus, and business understanding. About the team The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through the latest generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. The SPB Bidding team within Sponsored Products and Brands is focused on guiding and supporting Millions of advertisers to meet their advertising needs of creating and managing ad campaigns. At this scale, the complexity of diverse advertiser goals, campaign types, and market dynamics creates both a massive technical challenge and a transformative opportunity: even small improvements in bidding systems can have outsized impact on advertiser success and Amazon’s retail ecosystem. Our vision is to build a highly personalized, context-aware bidding system that leverages auction simulations, ML models, and optimization algorithms. This framework, will operate across SPB bidding system and proactively delivering value based on deep understanding of the advertiser. To execute this vision, we collaborate closely with stakeholders across Ad Console, Sales, and Marketing to identify opportunities—from high-level product guidance down to granular recommendations—and deliver them through a tailored, personalized experience. Our work is grounded in state-of-the-art bidding agent architectures, tool integration, reasoning frameworks, and model customization approaches (including tuning and preference optimization), ensuring our systems are both scalable and adaptive.

We are seeking a Senior Applied Scientist to focus on Robotics Spatial Intelligence and Semantic Understanding. In this role, you'll research and build advanced semantic and world understanding algorithms that enable robots to observe, understand, and reason about complex and dynamic home environments. You'll work across a broad spectrum of 3D perception, contextual understanding, and world modeling approaches to build robust solutions that support autonomous decision making, task planning, navigation, and manipulation. Key job responsibilities - Develop and implement robust World Understanding and Modeling algorithms for a domestic robot. - Build simulation-based and on-robot evaluation frameworks with comprehensive benchmarks and metrics for systematic evaluation of Our Spatial Intelligence stack. - Conduct sim-to-real transfer experiments, analyzing performance gaps and developing techniques to ensure reliable real-world performance. - Collaborate with navigation, manipulation, and other teams to ensure seamless integration of World Understanding capabilities. - Stay current with the latest advances in World Modeling, Spatial Reasoning, and related fields and apply relevant findings to improve system performance About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.

Can a large language model read a regulatory change and draft the requirements and control tests that follow from it, accurately enough for a Compliance Officer to sign off? How do you train a breach-risk model when confirmed breaches are rare, arrive months after the event, and mean different things to Compliance, Assurance, and the regulator? What does a model have to prove before a Compliance team acts on its output? We are looking for a Senior Applied Scientist to join the SPARC team within Risk and Compliance Solutions (RCS). SPARC's bold outcome is to accelerate the end-to-end regulatory change cycle by 10x, supercharging Compliance Officers as part of Amazon’s first AI-Native Second Line of Defense (2LoD). Our team builds the data, analytics, and modeling layer that RCS runs on, from regulatory reports and filings to the intelligence that tells Compliance Officers and our first line of defense (1LoD) partners where risk concentrates and which controls hold. You build the machine learning (ML) and generative artificial intelligence (GenAI) systems in that layer, take them into production, and own the evaluation science that lets Compliance rely on them. The work spans 3 areas: risk models that score which open risks and control weaknesses convert to breaches; GenAI systems that remove manual effort from requirement translation, control testing, and regulatory reporting, with human approval gates at every stage; and the evaluation science behind every model and agent the team ships. Financial crime compliance is the first domain, and its constraints shape the science: threats change faster than control sets adapt, and every output faces internal audit and external examination. Once an approach proves out, you carry it into the next compliance domain across the RCS portfolio. As a Senior Applied Scientist on SPARC, you own the science strategy for this layer, not just its individual models. You design and architect the agentic systems at the heart of it — objective-driven agents with human approval gates — and customize the technology to real compliance use cases. You define a multi-year science vision and roadmap for ML and GenAI in RCS, translate it into concrete plans for scientists and engineering partners, and anticipate where generative AI is heading so what you build capitalizes on compounding advances. You are the technical leader in AI/ML for the team and across partner teams, setting the standard for scientific rigor, raising the bar in design and model reviews, and mentoring scientists and engineers. You own problems from formulation to production: framing the science question with Compliance and 1LoD partners, designing experiments and backtests, building and validating models, and shipping them into the pipelines, reports, and tools that RCS teams use. The stack includes Amazon SageMaker, Amazon Bedrock, Amazon Redshift, and AWS Lambda, and your partners include data scientists, data engineers, business intelligence engineers, and software development engineers across RCS. The successful candidate treats an auditor's question as a design requirement, writes production-quality code alongside their models, and stays comfortable when the evaluation set does not exist until they build it. Key job responsibilities • Formulate ambiguous compliance problems as ML and GenAI problems with Compliance and 1LoD partners, and choose methods that fit the data, the risk, and the audit standard • Develop risk models that learn from rare, delayed, and noisy labels to score which risks and control weaknesses convert to breaches, and calibrate them so a score carries a defensible meaning • Build GenAI systems that remove manual effort from requirement translation, control testing, and regulatory reporting, with human approval gates at every stage • Design the evaluation for every ML and GenAI system you ship: golden sets that compliance experts label, metrics suited to rare outcomes and generated text, and release criteria a system meets before Compliance relies on it • Deploy and monitor models in production with software development engineers, including drift detection, performance tracking against realized outcomes, and retraining criteria • Explain model decisions, quantify uncertainty, and document methodology so Compliance Officers, auditors, and examiners can trace how a system reached each output • Create reusable science components, such as feature sets, scoring services, and evaluation harnesses, so an approach that works in financial crime compliance extends to the next domain without a rebuild • Design and architect the pod's agentic systems and customize them to compliance use cases, working toward 10x acceleration of the end-to-end regulatory change cycle while maintaining or improving quality • Set the technical direction for the pod's science: lead complex model and design reviews across teams, define evaluation methods and release standards others adopt, mentor data scientists and engineers on ML methods and experimental design, and publish or patent where the work and confidentiality allow • Define a long-term science vision for RCS compliance AI driven from Compliance and 1LoD needs, translate it into actionable plans for science, engineering, and product partners, and influence where the science impacts the portfolio next About the team Risk and Compliance Solutions (RCS) serves as a crucial safeguard for Amazon's buyers, brands, and selling partners while ensuring business teams meet their regulatory obligations. RCS operates as the second line of defense under the Three Lines of Defense (3LoD) model, providing specialized oversight, monitoring, and expertise while setting policies and procedures that guide Amazon's compliance framework. RCS's mission is to apply specialist industry insights and Amazon's unique approach to scale through technology, delighting customers through tailored compliance solutions. Payment regulatory compliance keeps the financial system closed to bad actors while widening access for hundreds of millions of good customers, and protects the licenses behind roughly $650B in annual activity across 18 entities and 45 regulated products in 6 regions.

Some of the hardest problems in security are waiting on models that do not exist yet. As a Principal Applied Scientist, you will create them. You start from the strongest models in the world and push them to excel at problems no off-the-shelf model has ever seen. This is one of the largest AI infrastructure programs AWS has ever taken on, and you will train on latest-generation GPU hardware, among the first anywhere to put it to work at this scale. Much of this has no established playbook. There is no benchmark to tell you a model is ready, so you will invent both the method that gets it there and the measure that proves it. The lab is purpose-built for this work and you join at the start, helping shape its technical direction and building the methods and evaluations that carry forward into everything it does next. This is a hands-on role. You will research the state of the art science, make the calls on how models are trained and evaluated, write code and work alongside the engineers who run the infrastructure, and partner directly with the analysts and operators who depend on the work. You will also explain what the models can and cannot yet do, in plain terms, to the people whose decisions rely on them. The candidate selected must obtain and maintain a security clearance at the TS/SCI with polygraph level. Upon start, the selected candidate will be sponsored for a commensurate clearance for each government agency for which they perform AWS work. Key job responsibilities • Own the end-to-end adaptation of frontier models for complex reasoning tasks, from supervised fine-tuning and post-training through reinforcement learning, delivered as production systems people can rely on in the field • Define what "good" means for each task, building the evaluation sets, test harnesses, and metrics that measure model quality where no public benchmark exists • Build and own the data pipelines that turn raw operational data into high-signal training and evaluation sets, including curation, quality scoring, provenance tracking, and strict leakage and contamination controls • Judge when a problem needs a genuinely new method versus an extension of an existing one, and make the call with evidence • Choose the training and adaptation methods, including parameter-efficient techniques, that turn serious dedicated compute into the largest gains in capability • Extend adapted models into new priority domains, owning transferability, generalization, and calibration under real-world distribution shift • Run data-preparation and human-in-the-loop feedback loops with the analysts who know the problems best, turning their expertise into better data and sharper evaluations • Package methods and evaluations so they can be reused as the lab's work grows, and shared with Amazon's model teams • Represent the lab's science in technical reviews and to program and technical leaders, surfacing what the models can do and where the risks are • Help set the technical bar for the lab, and mentor scientists as the team grows A day in the life You start the morning reviewing an overnight fine-tuning run against an evaluation suite you built, checking whether the adapted model beats the base on the metrics that matter most. Mid-morning, you work with the engineers who run the infrastructure to get a large training run moving and squeeze the most capability out of it. After lunch, you sit with domain analysts to turn their feedback into a cleaner, better-labeled evaluation set for a change-detection task, then decide whether the next gain calls for a new method or an extension of one you already have. You close the day documenting that method and evaluation so the rest of the lab can build on it, and writing a short, plain-language readout of what the model can and cannot yet do for the people who depend on it. About the team The Mission AI Model Lab is the science team behind AWS's Mission AI program. We take existing models and make them useful for problems that matter to national security, working on dedicated AI infrastructure built for exactly that. This lab is purpose-built and these are among its first scientists, so the people who join now help shape how it works and what it builds. We sit where frontier-model research meets national security delivery, and we value invention on genuinely new problems, evaluation we can defend, and plain talk with the people who rely on what we build.

The Sponsored Products and Brands (SPB) team at Amazon Ads is re-imagining the advertising landscape through state-of-the-art generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising. Key job responsibilities This role will be pivotal in redesigning how ads contribute to a personalized, relevant, and inspirational shopping experience, with the customer value proposition at the forefront. Key responsibilities include, but are not limited to: - Contribute to the design and development of GenAI, deep learning, multi-objective optimization and/or reinforcement learning empowered solutions to transform ad retrieval, auctions, whole-page relevance, and/or bespoke shopping experiences. - Collaborate cross-functionally with other scientists, engineers, and product managers to bring scalable, production-ready science solutions to life. - Stay abreast of industry trends in GenAI, LLMs, and related disciplines, bringing fresh and innovative concepts, ideas, and prototypes to the organization. - Contribute to the enhancement of team’s scientific and technical rigor by identifying and implementing best-in-class algorithms, methodologies, and infrastructure that enable rapid experimentation and scaling. - Mentor and grow junior scientists and engineers, cultivating a high-performing, collaborative, and intellectually curious team. A day in the life As an Applied Scientist on the Sponsored Products and Brands Off-Search team, you will contribute to the development in Generative AI (GenAI) and Large Language Models (LLMs) to revolutionize our advertising flow, backend optimization, and frontend shopping experiences. This is a rare opportunity to redefine how ads are retrieved, allocated, and/or experienced—elevating them into personalized, contextually aware, and inspiring components of the customer journey. You will have the opportunity to fundamentally transform areas such as ad retrieval, ad allocation, whole-page relevance, and differentiated recommendations through the lens of GenAI. By building novel generative models grounded in both Amazon’s rich data and the world’s collective knowledge, your work will shape how customers engage with ads, discover products, and make purchasing decisions. If you are passionate about applying frontier AI to real-world problems with massive scale and impact, this is your opportunity to define the next chapter of advertising science. About the team The Off-Search team within Sponsored Products and Brands (SPB) is focused on building delightful ad experiences across various surfaces beyond Search on Amazon—such as product detail pages, the homepage, and store-in-store pages—to drive monetization. Our vision is to deliver highly personalized, context-aware advertising that adapts to individual shopper preferences, scales across diverse page types, remains relevant to seasonal and event-driven moments, and integrates seamlessly with organic recommendations such as new arrivals, basket-building content, and fast-delivery options. To execute this vision, we work in close partnership with Amazon Stores stakeholders to lead the expansion and growth of advertising across Amazon-owned and -operated pages beyond Search. We operate full stack—from backend ads-retail edge services, ads retrieval, and ad auctions to shopper-facing experiences—all designed to deliver meaningful value. Curious about our advertising solutions? Discover more about Sponsored Products and Sponsored Brands to see how we’re helping businesses grow on Amazon.com and beyond!

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us. About this role In this role, you'll employ scalable machine learning (ML), deep learning (DL), and Natural Language Processing (NLP) techniques to detect and predict fraudulent activities, enhance fraud investigation capabilities, and develop advanced fraud protection and defense mechanisms. You'll leverage these technologies to analyze complex patterns in transaction data, identify anomalies, and create predictive models that can anticipate potential fraud before it occurs. Your work will be crucial in safeguarding the company's assets, protecting customers from financial harm, and maintaining the integrity of our systems. You'll translate intricate fraud patterns into actionable insights, enabling rapid response to emerging threats and informing critical business decisions related to risk management. You'll operate in an agile environment in which we own and collaborate on the life cycle of research, design, and model development of relevant projects. As an Applied Scientist, you will... - Protect Audible’s customers and content creators against the onslaught of AI-generated fraud - Develop Amazon-scale data engineering & modeling pipelines. - Imagine and invent before the business asks, and create novel fraud detection and mitigation solutions using innovative approaches. - Work closely with other data scientists, ML experts, engineers as well as business across the globe, and on cross-disciplinary efforts with other scientists within Amazon. - Contribute to the growth of the Audible Data Science team by sharing your ideas, intellectual property and learning from others. ABOUT AUDIBLE Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

AWS is seeking a Data Scientist to join our Consumer Experience team. We're looking for someone who is curious about large-scale data challenges and motivated to apply ML/AI and advanced analytics to solve real customer problems. Reporting to the Science Lead, this role supports the analytical capabilities of AWS by applying emerging technologies, contributing to data science best practices, and partnering with stakeholders to deepen understanding of the AWS customer experience. The ideal candidate has experience working in complex data and analytics environments, with hands-on skills in Machine Learning and advanced analytics techniques — preferably within cloud computing. You should be comfortable building models and equally comfortable explaining what they mean to a non-technical audience. Key job responsibilities - Apply statistical analysis, ML, and complex data mining techniques to deliver insights that shape the AWS customer experience. - Build production-ready analytics solutions that support effective business decisions. - Partner with product, engineering, and design teams to develop and launch data products. - Contribute to the adoption of Gen AI and ML-based approaches across the data science practice, including building proof-of-concept AI-driven customer use cases. - Communicate technical findings clearly to both technical and non-technical stakeholders. - Bring new ideas — share approaches, tools, and methods that raise the bar for the team.