careers-lead-image

Careers

At Amazon, we believe that scientific innovation is essential to being the most customer-centric company in the world. Our scientists' ability to have an impact at scale allows us to attract some of the brightest minds across diverse fields including artificial intelligence, robotics, computer vision, economics, and sustainability. Join us in pioneering solutions to complex challenges that not only delight our customers but also help define the future of technology.
  • The program is designed for academics from universities around the globe who want to work on large-scale technical challenges while continuing to teach and conduct research at their universities.
  • The program offers recent PhD graduates an opportunity to advance research while working alongside experienced scientists with backgrounds in industry and academia.
  • Our internship roles span research areas to provide hands-on experience working alongside world-class scientists and engineers to advance the state of the art in your field.
718 results found
  • US, NY, New York
    Job ID: 10441528
    (Updated 2 days ago)
    We are seeking a Robotics/AI Motor Control Scientist to develop cutting-edge machine learning algorithms for motor control systems in robots. In this role, you will focus on creating and optimizing intelligent motor control strategies to enable robots to perform complex, whole-body tasks. Your contributions will be essential in advancing robotics by enabling fluid, reliable, and safe interactions between robots and their environments. Key job responsibilities - Develop controllers that leverage reinforcement learning, imitation learning, or other advanced AI techniques to achieve natural, robust, and adaptive motor behaviors - Collaborate with multi-disciplinary teams to integrate motor control systems with robotic hardware, ensuring alignment with real-world constraints such as actuator dynamics and energy efficiency - Use simulation and real-world testing to refine and validate control algorithms - Stay updated on advancements in robotics, AI, and control systems to apply advanced techniques to robotic motion challenges - Lead technical projects from conception through production deployment - Mentor junior scientists and engineers - Bridge research initiatives with practical engineering implementation About the team Fauna Robotics, an Amazon company, is building capable, safe, and genuinely delightful robots for everyday life. Our goal is simple: make robots people actually want to live and interact with in everyday human spaces. We believe that future won’t arrive until building for robotics becomes far more accessible. Today, too much effort is spent reinventing the fundamentals. We’re changing that by developing tightly integrated hardware and software systems that make it faster, safer, and more intuitive to create real-world robotic products. Our work spans the full stack: mechanical design, control systems, dynamic modeling, and intelligent software. The focus is not just functionality, but experience. We’re building robots that feel responsive, expressive, and genuinely useful. At Fauna, you’ll work at the frontier of this space, helping define how robots move, manipulate, and interact with people in natural environments. It’s an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you. an opportunity to solve hard problems across hardware and software with a team focused on making robotics accessible and joyful to build. If you care about making robotics real for everyone and building systems that are as delightful as they are capable, we’re interested in hearing from you.
  • (Updated 2 days ago)
    Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Prime Video is disrupting traditional media with an ever-increasing selection of movies, TV shows, Emmy Award-winning original content, add-on subscriptions, and live events like Thursday Night Football. Within this expanding ecosystem, Linear TV with its 24/7 scheduled broadcast-style programming has emerged as one of our fastest-growing segments, with viewership hours increasing significantly year over year. This growth demonstrates that even in the streaming era, customers deeply value the lean-back, curated experience that Linear TV provides. Key job responsibilities As an Applied Scientist on LPEX, you will be a technical owner and science leader across the following areas: * Define and drive the science strategy and multi-year roadmap for Linear TV personalization, translating research advances into measurable business and customer experience outcomes. * Design, develop, and deploy machine learning models for content recommendation, viewer engagement optimization, and real-time personalization at the scale of hundreds of millions of Prime Video customers. * Own the complete ML lifecycle: problem formulation, data analysis, feature engineering, model development, offline and online evaluation, and reliable production deployment. * Build and continuously optimize recommendation systems with strict real-time latency requirements, ensuring that personalization decisions are delivered at speed and scale. * Design and execute rigorous A/B and multivariate experiments to measure recommendation quality, understand causal drivers of engagement, and iterate rapidly toward customer impact. * Partner with software engineering teams to productionize ML models, defining requirements for serving infrastructure, data pipelines, and model monitoring and observability. * Collaborate with product managers and cross-functional stakeholders to translate ambiguous business problems into well-scoped, tractable science solutions. * Publish research findings and contribute to the broader scientific community through papers, patents, and internal knowledge-sharing forums. * Mentor scientists and engineers on the team, setting a high bar for scientific rigor, experimental discipline, and ML engineering best practices. A day in the life We are looking for an Applied Scientist who will define and drive the science strategy for personalization and recommendations on Linear TV. You will own the end-to-end machine learning lifecycle from problem formulation and research through experimentation and production deployment, building systems that help millions of customers discover the right content at the right time. It's Day 1 for personalizing the linear TV experience on Prime Video, and you will be at the forefront of this innovation. About the team The Linear Personalization Experience (LPEX) team is building next-generation, AI-powered personalization and recommendation systems to enhance this natural engagement and deliver a best-in-class Linear TV experience for Prime Video customers worldwide. The LPEX team's vision is to surface the breadth and depth of Prime Video's linear selection at exactly the right moment for each customer curating the most relevant programming, tailored to individual tastes, purchase behaviors, schedules, and viewing habits, while simultaneously elevating awareness of our extensive live and linear catalog. Our mission is to anticipate and exceed viewers' expectations, fostering deeper connections with the content they love. We adapt to viewers' preferences and propensities for both live and on-demand viewing, enriching the overall entertainment journey. The team operates at the intersection of machine learning research, large-scale distributed systems, and consumer product strategy, partnering closely with product management, engineering, and business development.
  • US, WA, Seattle
    Job ID: 10443537
    (Updated 3 days ago)
    The AWS Compliance & Security Assurance Engineering team builds tools and services that scale AWS's ability to exceed security and compliance expectations for our regulators, auditors, and customers globally. We create efficiencies for our teams while maintaining transparency for our customers. As a Data Scientist on our data team, you'll have a unique opportunity to build solutions that scale security assurance capabilities through AI-driven approaches. You'll leverage advanced analytics, machine learning techniques, and state-of-the-art AI technologies on top of highly complex datasets to transform our security assurance operations. You'll also help shape our data science roadmap, fostering data-driven decision-making and delivering significant business impact through innovative methodologies. The ideal candidate brings a strong background in automation by leveraging GenAI Large Language Models (LLMs), combined with experience analyzing complex datasets and a proven ability to transform business needs into deliverables. If you're passionate about applying AI to security challenges in a dynamic environment that offers startup-like autonomy with enterprise impact, we want to hear from you. Key job responsibilities * Analyze and extract hidden insights from complex, large-scale datasets using advanced statistical and AI techniques, using hands-on expertise in data wrangling and manipulation. * Identify high-impact business improvement opportunities, lead the design and execution of data science initiatives to address them. * Apply statistical and ML knowledge to specific business problems and data. * Leverage Vision Language Models (VLMs) and Large Language Models (LLMs) to analyze document/image structure, perform content understanding and metadata extraction. * Rapidly prototype and test AI solutions, while iterating quickly based on data and feedback. * Collaborate cross-functionally to deeply understand business requirements, customer needs, and technical constraints; transforming discovered information into data-driven solutions and actionable recommendations. * Communicate complex technical concepts to technical and non-technical stakeholders; present compelling insights and evidence-based recommendations to leadership. * Stay up-to-date on the latest advancements in AI and identify opportunities to apply emerging techniques to the space. * Collaborate with Business Intelligence, Data Engineers and SDEs to drive the collection of new data and refinement of existing data sources to continually improve data quality. * Actively participate in team design reviews, data modeling discussions, brainstorming activities while mentoring colleagues in state-of-the-art AI tools and methodologies. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
  • US, TX, Dallas
    Job ID: 10442312
    (Updated 3 days ago)
    Amazon Web Services (AWS) Applied AI Solutions (AAIS) is on a mission to make AI real for enterprises. We build and deploy production AI solutions that drive measurable business outcomes at scale, bringing together applied scientists, AI architects, business development professionals, and GTM specialists to help customers move from AI experimentation to production impact. Within AAIS, the GTM Acceleration team activates the field, measures impact, and scales what works. We are the connective tissue between AAIS product and science teams and the worldwide field organization, ensuring our AI solutions reach customers effectively, that we quantify the value we deliver, and that we build repeatable motions that scale globally. We are looking for an Applied Scientist who will serve as a force multiplier across our customer engagement teams, building the analytical foundations, predictive models, and reusable tooling that power our go-to-market strategy. You will work at the intersection of data science, machine learning, and business strategy, building models that quantify our value proposition, and creating scalable analytical assets that accelerate every engagement. This is a highly visible, high-impact role where your work directly influences how we demonstrate and measure the value of AWS AI solutions for enterprise customers. You will operate with significant autonomy, owning the scientific direction of your projects while collaborating with software engineers, product managers, and business stakeholders. You will identify the right methodology for each problem, whether that is a classical statistical approach, a modern deep learning technique, or a novel combination, and communicate your findings clearly to both technical and non-technical audiences. This role spans Connect Customer initiatives and across the Applied AI solution portfolio, offering the opportunity to pioneer data science approaches that scale intelligent analytics worldwide. If you thrive at the intersection of rigorous science and customer-facing impact and are energized by translating complex model outputs into business decisions, we want to talk to you. Key job responsibilities Design, develop, and deploy statistical models and machine learning pipelines to drive product improvements, business decisions, and customer outcomes Work directly with customers during production pilots to build and deploy AI solutions that demonstrate measurable business value Design and execute A/B experiments and causal inference analyses to measure the impact of new features and model changes Build ROI models, business case tools, and forecasting systems for demand prediction, capacity planning, workforce optimization, and value quantification Apply NLP and generative AI techniques to extract insights from structured and unstructured data at scale, and partner with software engineers to productionize models with reliability, monitoring, and operational excellence Build and own customer analytics capabilities including segmentation (by size tier, AI adoption, product penetration, entitlement), usage trend analysis, propensity modeling, and foundational datasets combining service usage with sales data Create self-service analytics platforms and automated insight delivery mechanisms that enable leadership to pull strategic intelligence on demand Enable field teams with reusable analytical assets, diagnostic notebooks, benchmarking studies, and scalable tooling that accelerate customer engagements Own success metrics and create mechanisms to measure model performance, adoption, and business impact across customer cohorts Define strategic frameworks and GTM recommendations by segment, translating data patterns and market signals into actionable go-to-market motions and investment priorities Communicate findings and technical trade-offs to senior leadership and customer executives through written documents (6-pagers, science reviews) and presentations, operating as a shared resource across 2-3 teams simultaneously About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
  • (Updated 4 days ago)
    Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies — all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business — available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. Prime Video Commerce's mission is to present the right offer to the right customer at the right time — across subscriptions, channels, and transactional video in every market and on every device. Our science team replaces static business rules with ML-driven decisions that personalise the entire commerce journey, from discovery through to checkout and beyond. We operate at scale across hundreds of millions of customers, and we are now expanding into new frontiers — combining the latest advances in agentic and generative AI, behavioural simulation, and causal inference to understand the impact of our decisions before they reach customers. We are looking for an Applied Scientist to join the Prime Video Commerce Insights team who will work on the latest research and machine learning to build scalable personalisation solutions. You will develop and deploy customer-facing models, understand customer behaviour at scale, and explore emerging techniques that help us make better decisions faster. This is a hands-on role working with a high performing and high visibility multidisciplinary group of engineers and scientists in the London office, focused on improving the customer experience for Prime Video and the wider Amazon organization. You will contribute to the design of machine learning models that scale to large quantities of data and serve low-latency recommendations to all customers worldwide. You will embody scientific rigor in designing and executing experiments to demonstrate the technical efficacy and business value of your methods. You will work alongside a science and engineering team that embodies the customer obsession principle by developing recommendation and decision systems that raise the profile of Prime Video Commerce as a global leader in machine learning and personalisation. Successful candidates will have strong technical ability, a focus on customers by applying a customer-first approach, and excellent teamwork and communication skills. The position offers exceptional opportunities for every candidate to grow their technical and non-technical skills. Key job responsibilities - Research, design, and implement recommendation systems that personalise across different customer experience touch points. - Collaborate with engineers to deploy and integrate successful model experiment results into large-scale, complex Amazon production systems with low latency. - Provide machine learning thought leadership to both technical and business leaders, with the ability to think strategically about business, product, and technical challenges. - Be a subject matter expert in reinforcement learning approaches for the team and actively contribute to the science roadmap - Define the science roadmap and research agenda that aligns with the organisation's priorities and production constraints. - Work with technical product managers to work backwards from what's important to customers and deliver machine-backed solutions. - Report and share results with the team and wider scientific community by authoring documents that are both statistically rigorous and compellingly relevant, exemplifying good scientific practice in a business environment. A day in the life You will be both a research leader and a hands-on innovator within the Commerce Insights organisation. You'll collaborate with talented engineers and senior leaders to solve problems that are uniquely challenging at Amazon's scale: personalising commerce decisions across multiple business lines balancing competing objectives across offerings, and positively impacting hundreds of millions of customers worldwide. The problems here are technically deep — combining large-scale ML, causal reasoning, and behavioural modelling in a domain where every decision carries real revenue and customer experience consequences. Your research will ship to production and move metrics that matter. About the team You will join a team of great team of engineers and applied scientists with a proven track record of solving highly complex, ambiguous problems — work that has produced patents and publications at top-tier conferences. The team has direct visibility to senior Prime Video leadership, and collaborates broadly across Commerce, Content, and Platform teams to shape how customers discover, subscribe to, and engage with video content. This is a team that operates at the intersection of rigorous research and real-world impact, where your ideas move from whiteboard to production for hundreds of millions of customers.
  • US, CA, Palo Alto
    Job ID: 10441635
    (Updated 6 days ago)
    Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! Amazon continues to develop its advertising program. Ads run in our Stores (including Consumer Stores, Books, Amazon Business, Whole Foods Market, and Fresh) and Media and Entertainment publishers (including Fire TV, Fire Tablets, Kindle, Alexa, Twitch, Prime Video, Freevee, Amazon Music, MiniTV, Audible, IMDb, and others). In addition to these first-party (1P) publishers, we also deliver ads on third-party (3P) publishers. We have a number of ad products, including Sponsored Products and Sponsored Brands, display and video products for smaller brands, including Sponsored Display and Sponsored TV. We also operate ad tech products, including Amazon Marketing Cloud (a clean-room for advertisers), Amazon Publisher Cloud (a clean-room for publishers), and Amazon DSP (an enterprise-level buying tool that brings together our ad tech for buying video, audio, and display ads). Key job responsibilities This role is focused on diving deep into Amazon Ads data, especially full funnel ads campaigns, a new AI-driven workflow provided to advertisers. Rolling out this workflow at scale is critical for Amazon in 2026.
  • US, WA, Seattle
    Job ID: 10447887
    (Updated 0 days ago)
    Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the next-level. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Key job responsibilities * Develop, deploy, and operate scalable bioinformatics analysis workflows on AWS * Evaluate and incorporate novel bioinformatic approaches to solve critical business problems * Originate and lead the development of new data collection workflows with cross-functional partners * Partner with laboratory science teams on design and analysis of experiments About the team Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.
  • US, WA, Bellevue
    Job ID: 10441585
    (Updated 2 days ago)
    Are you passionate about applying machine learning, time series forecasting, and operations research to transform the delivery of heavy and bulky items for Amazon customers? Are you excited about working with large-scale operational data and developing models that drive real business impact? If so, the Amazon Extra Large (AMXL) Science team may be the right fit for you. AMXL is Amazon's specialized business for delivering heavy and bulky items — appliances, furniture, fitness equipment, and mattresses — with a premium customer experience that includes room-of-choice delivery, at-home installations, and assembly services. In this role, you will leverage large-scale operational data to develop and deploy predictive models and optimization solutions that solve real-world logistics and fulfillment challenges, partnering closely with scientists, engineers, and business stakeholders. Key job responsibilities Apply machine learning, statistical modeling, time series analysis, and operations research techniques to build solutions for delivery routing, capacity planning, demand forecasting, workforce scheduling, and network optimization Analyze large-scale historical and real-time operational data to surface efficiency patterns, bottlenecks, and emerging trends across the AMXL network Develop, validate, and deploy models that improve cost-to-serve and customer experience Partner with cross-functional teams to implement data-driven strategies and measure impact Build scalable, automated pipelines for data ingestion, feature engineering, model training, and validation Monitor deployed model performance and communicate results through clear reporting on key operational and business metrics A day in the life You'll be part of a small, collaborative team of scientists who move fast and care deeply about the problems they solve. A typical week might involve whiteboarding a new forecasting approach with a senior scientist, partnering with engineers to push a model into production, deep-diving into operational data to understand why a metric moved, or presenting your findings to business leaders who will act on them. The work is high-visibility and high-impact. The models you build will directly influence how millions of heavy and bulky items reach customers. About the team The AMXL Science team is a worldwide group of data scientists, applied scientists, and product managers solving Amazon's most complex heavy bulky supply chain challenges. We build forecasting models, capacity planning systems, and optimization tools that directly impact millions of customer deliveries. Our culture values scientific rigor, measurable business impact, and clear communication. We start with baselines, earn complexity, and partner closely with operations to ensure our work drives real decisions. You'll tackle problems where logistics constraints demand creative, data-driven solutions — and see your models shape labor planning, routing, and customer experience at scale.
  • US, WA, Seattle
    Job ID: 10444285
    (Updated 3 days ago)
    This role will develop Economic and Econometric models and thought leadership on projects that span our business, with a particular focus on supply chain and inventory selection. Through the lens of economics, you will develop a deeper understanding of how customers value our selection and interact with Amazon's store to make shopping easier. You will be a key and senior scientist, advising Amazon leaders how to evaluate selection and understand customers. You will work on developing frameworks and scaleable, repeatable models supporting optimal pricing and policy in the two-sided marketplace that is central to Amazon's business. The pricing for Amazon services is complex. You will partner with science and technology teams across Amazon including Supply Chain, Operations, Retail, FBA, Consumer Pricing, and Finance. Key job responsibilities The ideal candidate will have extensive Economics knowledge, demonstrated strength in practical and policy relevant structural econometrics, strong collaboration skills, proven ability to lead highly ambiguous and large projects, and a drive to deliver results. Ability to incorporate AI tools and methods into your work is highly valued. They will work closely with Economists, Data/Applied Scientists, Software Engineers and Product Managers to integrate economic insights into policy and systems production. About the team The Stores Economics and Sciences team is a central science team that supports Amazon's Retail and Supply Chain leadership. We tackle some of Amazon's most challenging economics and machine learning problems, where our mandate is to impact the business on massive scale.
  • (Updated 3 days ago)
    Amazon's Customer Service (CS) department is seeking a senior Data Scientist to lead the scientific direction of the Data Analytics Support Hub (DASH) Advanced Analytics team. CS is the heart of Amazon; our vision is to be Earth's most customer-centric company. The successful candidate will be the scientific leader within the Advanced Analytics branch, setting the methodological bar and driving Q&E's most complex diagnostic and predictive analytics across a worldwide, cross-vertical scope. As a Data Scientist III, you will define the scientific strategy for Q&E's transition from descriptive to diagnostic and predictive analytics. You will own the measurement frameworks for pioneering KPIs where no prior art exists, lead the multi-contact journey science (Transfers, Repeats, DART, ECR/VPI), and be the scientific voice in partnership with central teams. You will be hands-on on 2-3 flagship programs while being accountable for the scientific bar across the entire branch. Key job responsibilities Responsibilities include but are not limited to: - Set the scientific direction for the Advanced Analytics branch across flagship initiatives. - Define measurement frameworks for Q&E-pioneering KPIs where no prior art exists (QoS, FIR, Outlier Behavior). - Own the scientific framework for multi-contact journey analysis: threading interactions, attributing root cause across touchpoints, separating preventable vs. necessary events. - Choose the right methods (statistical, causal, ML, LLM, hybrid) for each problem and justify trade-offs. Drive excellence in evaluation: ground-truth construction with Quality auditors, human audits, precision/recall, drift, calibration, bias, safety, and cost. - Design driver-analysis and bridging methods that explain KPI movement (WoW, MoM, YoY, vs OP2) across dimensions for WBR "why" automation consumed by senior leadership. - Represent DASH in Senior Manager / Director reviews, CS-LT forums, and partner-team design reviews. Build consensus on contentious scientific and architectural decisions. - Partner with Data Engineers on productionization, Shepherd risk, App Security red-certification, Kale, Legal, Threat Models, for scientific assets. - Mentor team members; provide promotion assessments; contribute to hiring at DS II and DS III. Represent Q&E in the broader Amazon Data Science community. - Produce design docs, technical documentation, and review artifacts.

Science at Amazon around the world

Amazon scientists are working on large-scale technical challenges in a variety of research areas across the globe. Use the pins below to learn more about the customer-obsessed science being conducted at some of our research locations.
world map in greyscale
Australia
South Australia, AU
City
New South Wales, AU
City
Canada
British Columbia
City
Ontario
City
China
Shanghai, CN
City
Beijing, CN
City
Germany
City City City
India
Hyderabad, IN
City
Bengaluru, IN
City
Israel
Luxembourg
City
United Kingdom
United States
California (Southern)
California (Northern)
San Francisco
Massachusetts
New York
Pennsylvania
City
Texas
City
Virginia
Washington
download (18).jpeg

Academia

Amazon collaborates with leading academic organizations to drive innovation and to ensure that research is creating solutions whose benefits are shared broadly across all sectors of society.