Careers

Amazon Advertising is one of Amazon's fastest growing businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Our products and solutions are strategically important to enable our Retail and Marketplace businesses to drive long-term growth. We deliver billions of ad impressions and millions of clicks and break fresh ground in product and technical innovations every day! The Creative X team within Amazon Advertising time aims to democratize access to high-quality creatives (audio, images, videos, text) by building AI-driven solutions for advertisers. To accomplish this, we are investing in understanding how best users can leverage Generative AI methods such as latent-diffusion models, large language models (LLM), generative audio (music and speech synthesis), computer vision (CV), reinforced learning (RL) and related. As an Applied Scientist you will be part of a close-knit team of other applied scientists and product managers, UX and engineers who are highly collaborative and at the top of their respective fields. We are looking for talented Applied Scientists who are adept at a variety of skills, especially at the development and use of multi-modal Generative AI and can use state-of-the-art generative music and audio, computer vision, latent diffusion or related foundational models that will accelerate our plans to generate high-quality creatives on behalf of advertisers. Every member of the team is expected to build customer (advertiser) facing features, contribute to the collaborative spirit within the team, publish, patent, and bring SOTA research to raise the bar within the team. As an Applied Scientist on this team, you will: - Drive the invention and development of novel multi-modal agentic architectures and models for the use of Generative AI methods in advertising. - Work closely and integrate end-to-end proof-of-concept Machine Learning projects that have a high degree of ambiguity, scale and complexity. - Build interface-oriented systems that use Machine Learning models, perform proof-of-concept, experiment, optimize, and deploy your models into production; work closely with software engineers to assist in productionizing your ML models. - Curate relevant multi-modal datasets. - Perform hands-on analysis and modeling of experiments with human-in-the-loop that eg increase traffic monetization and merchandise sales, without compromising the shopper experience. - Run A/B experiments, gather data, and perform statistical analysis. - Establish scalable, efficient, automated processes for large-scale data analysis, machine-learning model development, model validation and serving. - Mentor and help recruit Applied Scientists to the team. - Present results and explain methods to senior leadership. - Willingness to publish research at internal and external top scientific venues. - Write and pursue IP submissions. Key job responsibilities This role is focused on developing new multi-modal Generative AI methods to augment generative imagery and videos. You will develop new multi-modal paradigms, models, datasets and agentic architectures that will be at the core of advertising-facing tools that we are launching. You may also work on development of ML and GenAI models suitable for advertising. You will conduct literature reviews to stay on the SOTA of the field. You will regularly engage with product managers, UX designers and engineers who will partner with you to productize your work. For reference see our products: Enhanced Video Generator, Creative Agent and Creative Studio. A day in the life On a day-to-day basis, you will be doing your independent research and work to develop models, you will participate in sprint planning, collaborative sessions with your peers, and demo new models and share results with peers, other partner teams and leadership. About the team The team is a dynamic team of applied scientists, UX researchers, engineers and product leaders. We reside in the Creative X organization, which focuses on creating products for advertisers that will improve the quality of the creatives within Amazon Ads. We are open to hiring candidates to work out of one of the following locations: UK (London), USA (Seattle).

Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to join their team. CXBT's mission is to create best-in-class AI agents that seamlessly integrate multimodal inputs like speech, images, and video, enabling natural, empathetic, and adaptive interactions. We leverage advanced architectures, cross-modal learning, interpretability, and responsible AI techniques to provide coherent, context-aware responses augmented by real-time knowledge retrieval. The ideal candidate will have expertise in Large Language Models (LLMs), speech, audio, Natural Language processing (NLP) or multimodal learning to pioneer innovations in data simulation, representation, generation, reasoning, retrieval, and evaluation. Key job responsibilities - Build scalable solutions for real-time conversational experiences, including multilingual support, customizable personalities, and conversational turn-taking. - Develop data simulation approaches that mimic real-world speech interactions. - Research and implement novel algorithms and modeling techniques. - Acquire and curate diverse datasets while ensuring user privacy. - Create robust evaluation metrics and test sets to assess language model performance. - Integrate human feedback to improve data selection and model performance. - Innovate in data representation and model training techniques. - Apply responsible AI practices throughout the development process. A day in the life Our team is dedicated to improving Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external processes and technology. Our mission is to deeply understand our customers' experiences, challenge the status quo, and provide insights that drive innovation to improve that experience. Through our analysis and insights, we inform business decisions that directly impact customer experience as customers of new GenAI and LLM technologies. About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.

Have you ever wondered what it takes to transform millions of manual network planning decisions into AI-powered precision? Network Planning Solutions is looking for scientific innovators obsessed with building the AI/ML intelligence that makes orchestrating complex global operations feel effortless. Here, you'll do more than just build models; you'll create 'delight' by discovering and deploying the science that delivers exactly what our customers need, right when they need it. If you're ready to transform complex data patterns into breakthrough AI capabilities that power intuitive human experiences, you've found your team. Network Planning Solutions architects and orchestrates Amazon's customer service network of the future. By building AI-native solutions that continuously learn, predict and optimize, we deliver seamless customer experiences and empower associates with high-value work—driving measurable business impact at a global scale. As a Sr. Manager, Applied Science, you will own the scientific innovation and research initiatives that make this vision possible. You will lead a team of applied scientists and collaborate with cross-functional partners to develop and implement breakthrough scientific solutions that redefine our global network. Key job responsibilities Lead AI/ML Innovation for Network Planning Solutions: - Develop and deploy production-ready demand forecasting algorithms that continuously sense and predict customer demand using real-time signals - Build network optimization algorithms that automatically adjust staffing as conditions evolve across the service network - Architect scalable AI/ML infrastructure supporting automated forecasting and network optimization capabilities across the system Drive Scientific Excellence: - Build and mentor a team of applied scientists to deliver breakthrough AI/ML solutions - Design rigorous experiments to validate hypotheses and quantify business impact - Establish scientific excellence mechanisms including evaluation metrics and peer review processes Enable Strategic Transformation: - Drive scientific innovation from research to production - Design and validate next-generation AI-native models while ensuring robust performance, explainability, and seamless integration with existing systems. - Partner with Engineering, Product, and Operations teams to translate AI/ML capabilities into measurable business outcomes - Navigate ambiguity through experimentation while balancing innovation with operational constraints - Influence senior leadership through scientific rigor, translating complex algorithms into clear business value A day in the life Your day will be a dynamic blend of scientific innovation and strategic problem-solving. You'll collaborate with cross-functional teams, design AI algorithms, and translate complex data patterns into intuitive solutions that drive meaningful business impact. About the team We are Network Planning Solutions, a team of scientific innovators dedicated to reshaping how global service networks operate. Our mission is to create AI-native solutions that continuously learn, predict, and optimize customer experiences. We empower our associates to tackle high-value challenges and drive transformative change at a global scale.

Customer Experience and Business Trends (CXBT) is looking for an Applied Scientist to join their team. CXBT's mission is to create best-in-class AI agents that seamlessly integrate multimodal inputs like speech, images, and video, enabling natural, empathetic, and adaptive interactions. We leverage advanced architectures, cross-modal learning, interpretability, and responsible AI techniques to provide coherent, context-aware responses augmented by real-time knowledge retrieval. The ideal candidate will have expertise in Large Language Models (LLMs), speech, audio, Natural Language processing (NLP) or multimodal learning to pioneer innovations in data simulation, representation, generation, reasoning, retrieval, and evaluation. Key job responsibilities - Build scalable solutions for real-time conversational experiences, including multilingual support, customizable personalities, and conversational turn-taking. - Develop data simulation approaches that mimic real-world speech interactions. - Research and implement novel algorithms and modeling techniques. - Acquire and curate diverse datasets while ensuring user privacy. - Create robust evaluation metrics and test sets to assess language model performance. - Integrate human feedback to improve data selection and model performance. - Innovate in data representation and model training techniques. - Apply responsible AI practices throughout the development process. A day in the life Our team is dedicated to improving Amazon's products and services through evaluation of the end-to-end customer experience using both internal and external processes and technology. Our mission is to deeply understand our customers' experiences, challenge the status quo, and provide insights that drive innovation to improve that experience. Through our analysis and insights, we inform business decisions that directly impact customer experience as customers of new GenAI and LLM technologies. About the team Customer Experience and Business Trends (CXBT) is an organization made up of a diverse suite of functions dedicated to deeply understanding and improving customer experience, globally. We are a team of builders that develop products, services, ideas, and various ways of leveraging data to influence product and service offerings – for almost every business at Amazon – for every customer (e.g., consumers, developers, sellers/brands, employees, investors, streamers, gamers). Our approach is based on determining the customer need, along with problem solving, and we work backwards from there. We use technical and non-technical approaches and stay aware of industry and business trends. We are a global team, made up of a diverse set of profiles, skills, and backgrounds – including: Product Managers, Software Developers, Computer Vision experts, Solutions Architects, Data Scientists, Business Intelligence Engineers, Business Analysts, Risk Managers, and more.

Sponsored Products and Brands (SPB) is at the heart of Amazon Advertising, helping millions of advertisers—from small businesses to global brands—connect with customers at the moments that matter most. Our advertising solutions enable sellers, vendors, and brand owners to grow their businesses by reaching shoppers with relevant, engaging ads across Amazon's store and beyond. We're obsessed with delivering measurable results for advertisers while creating a delightful shopping experience for customers. Are you interested in defining the science behind the future of advertising? Sponsored Products and Brands science teams are pioneering breakthrough agentic AI systems—pushing the boundaries of large language models, autonomous reasoning, planning, and decision-making to build intelligent agents that fundamentally transform how advertisers succeed on Amazon. As an SPB applied science leader, you'll have end-to-end ownership of the product and scientific vision, research agenda, model architectures, and evaluation frameworks required to deliver state-of-the-art agentic AI solutions for our advertising customers. You'll get to work on problems that are fast-paced, scientifically rich, and deeply consequential. You'll also be able to explore novel research directions, take bold bets, and collaborate with remarkable scientists, engineers, and product leaders. We'll look for you to bring your diverse perspectives, deep technical expertise, and scientific rigor to make Amazon Advertising even better for our advertisers and customers. With global opportunities for talented scientists and science leaders, you can decide where a career in Amazon Ads Science takes you! We are kicking off a new initiative within SPB to leverage agentic AI solutions to revolutionize how advertisers create, manage, and optimize their advertising campaigns. This is a unique opportunity to lead a business-critical applied science initiative from its inception—defining the scientific charter, establishing foundational research pillars, and building a multi-year science roadmap for transformative impact. As the single-threaded applied science leader, you will build and guide a dedicated team of applied scientists, research scientists, and machine learning engineers, working closely with cross-functional engineering and product partners, to research, develop, and deploy agentic AI systems that fundamentally reimagine the advertiser journey. Your charter will begin with advancing the science behind intelligent agents that simplify campaign creation, automate optimization decisions through autonomous reasoning and planning, and deliver personalized advertising strategies at scale. You will pioneer novel approaches in areas such as LLM-based agent architectures, multi-step planning and tool use, retrieval-augmented generation, reinforcement learning from human and business feedback, and robust evaluation methodologies for agentic systems. You will expand to proactively identify and tackle the next generation of AI-powered advertising experiences across the entire SPB portfolio. This high-visibility role places you as the science leader driving our strategy to democratize advertising success—making it effortless for advertisers of all sizes to achieve their business goals while delivering relevant experiences for Amazon customers. Key job responsibilities Build, mentor, and lead a new, high-performing applied science organization of applied scientists, research scientists, and engineers, fostering a culture of scientific excellence, innovation, customer obsession, and ownership. Define, own, and drive the long-term scientific and product vision and research strategy for agentic AI-powered advertising experiences across Sponsored Products and Brands—identifying the highest-impact research problems and charting a path from exploration to production. Lead the research, design, and development of novel agentic AI models and systems—including LLM-based agent architectures, multi-agent orchestration, planning and reasoning frameworks, tool-use mechanisms, and retrieval-augmented generation pipelines—that deliver measurable value for advertisers and create delightful, intuitive experiences. Establish rigorous scientific methodology and evaluation frameworks for assessing agent performance, reliability, safety, and advertiser outcomes, setting a high bar for experimentation, reproducibility, and offline-to-online consistency. Partner closely with senior business, engineering, and product leaders across Amazon Advertising to translate advertiser pain points and business opportunities into well-defined science problems, and deliver cohesive, production-ready solutions that drive advertiser success. Drive execution from research to production at scale, ensuring models and agentic systems meet high standards for quality, robustness, latency, safety, and reliability for mission-critical advertising services operating at Amazon scale. Champion a culture of scientific inquiry and technical depth that encourages bold experimentation, publication of novel research, relentless simplification, and continuous improvement. Communicate your team's scientific vision, research breakthroughs, strategy, and progress to senior leadership and key stakeholders, ensuring alignment with broader Amazon Advertising objectives and contributing to Amazon's position at the forefront of applied AI. Develop a science roadmap directly tied to advertiser outcomes, revenue growth, and business plans, delivering on commitments for high-impact research and modeling initiatives that shape the future of AI-powered digital advertising.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and exclusive access to coverage of live sports. All customers regardless of whether they have a Prime membership or not, can access programming from subscriptions such as Apple TV, Peacock Premium Plus, HBO Max, FOX One, Crunchyroll and MGM+, as well as more than 900 free ad-support (FAST) Channels, rent or buy titles, and enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Interested in influencing what customers around the world see when they turn on Prime Video? The Prime Video Personalization and Discovery team matches customers with the right content at the right time, at all touch points throughout the content discovery journey. We are looking for a customer-focused, solutions-oriented Senior Data Scientist to build and guide new data-driven frameworks to understand what makes new personalization and content discovery innovations successful for users and the business. You'll be part of an embedded science team on projects that are fast-paced, challenging, and ultimately influence what millions of customers around the world see when the log into Prime Video. The ideal candidate brings strong problem-solving skills, stakeholder communication skills, and the ability to balance technical rigor with delivery speed and customer impact. You will build cross-functional support within Prime Video, assess business problems, define metrics, and support iterative scientific solutions that balance short-term delivery with long-term science roadmaps. Key job responsibilities - Use advanced statistical and machine learning techniques to extract insights from complex, large-scale data sets - Design and implement end-to-end data science workflows, from data acquisition and cleaning to model development, testing, and deployment - Support scalable, self-service data analyses by building datasets for analytics, reporting and ML use cases - Partner with product stakeholders and science peers to identify strategic data-driven opportunities to improve the customer experience - Communicate findings, conclusions, and recommendations to technical and non-technical stakeholders - Stay up-to-date on the latest data science tools, techniques, and best practices and help evangelize them across the organization

Are you interested in shaping the future of Advertising and B2B Sales? We are a growing science and engineering team with an exciting charter and need your passion, innovative thinking, and creativity to help take our products to new heights. Amazon Advertising is one of Amazon's fastest growing and most profitable businesses, responsible for defining and delivering a collection of advertising products that drive discovery and sales. Our products are strategically important to our businesses driving long term growth. We break fresh ground in product and technical innovations every day! Within the Advertising Sales organization, we are building a central AI/ML team and are seeking top science talent to build new, science-backed services to drive success for our customers. Our goal is to transform the way account teams operate by creating actionable insights and recommendations they can share with their advertising accounts, and ingesting Generative AI throughout their end-to-end workflows to improve their work efficiency. As a part of our team, you will bring deep expertise in Generative AI and quantitative modeling (forecasting, recommender systems, reinforcement learning, causal inferencing or generative artificial intelligence) to build and refine models that can be implemented in production. You will contribute to chart new courses with our ad sales support technologies, and you have the communication skills necessary to explain complex technical approaches to a variety of stakeholders and customers. You will be part of a team of fellow scientists and engineers taking on iterative approaches to tackle big, long-term problems. Why you will love this opportunity: Amazon has invested heavily in building a world-class advertising business. This team defines and delivers a collection of advertising products that drive discovery and sales. Our solutions generate billions in revenue and drive long-term growth for Amazon's Retail and Marketplace businesses. We deliver billions of ads impressions, millions of clicks daily, and break fresh ground to create world-class products. We are a highly motivated, collaborative, and fun-loving team with an entrepreneurial spirit with a broad mandate to experiment and innovate. Impact and Career Growth: You will invent new experiences and influence customer-facing shopping experiences; this is your opportunity to work within the fastest growing businesses across all of Amazon! Define a long-term scientific vision for our advertising sales business, driven from our customers' needs, translating that direction into specific plans for scientists, engineers and product teams. This role combines scientific leadership, organizational ability, technical strength, product focus, and business understanding. Key job responsibilities - Conceptualize and lead state-of-the-art research on new Machine Learning and Generative Artificial Intelligence solutions to optimize all aspects of the Ad Sales business - Guide the technical approach for the design and implementation of successful models and algorithms in support of expert cross-functional teams delivering on demanding projects - Conduct deep data analysis to derive insights to the business, and identify gaps and new opportunities - Run regular A/B experiments, gather data, and perform statistical analysis - Work closely with software engineers to deliver end-to-end solutions into production - Improve the scalability, efficiency and automation of large-scale data analytics, model training, deployment and serving About the team Sales AI is a central science and engineering organization within Amazon Advertising Sales that powers selling motions and account team workflows via state-of-the-art of AI/ML services. Sales AI is investing in a range of sales intelligence models, including the development of advertiser insights, recommendations and Generative AI-powered applications throughout account team workflows.

Profit Intelligence (PI) team in Amazon , owning Amazon's core profitability prediction system, is looking for an ambitious Applied Scientist to build the next generation of profitability science for Amazon. As an AS II in PI, you will partner closely with science leadership, business stakeholders, applied scientists, economists, and engineers to solve key business problems that are at the core of economic prediction and cost optimization for Amazon, empowering downstream teams to make high-velocity, high-quality profitability decisions for both short term and long term. You will utilize massive data, state-of-the-art scientific computing, econometrics, time-series forecasting, and machine-learning, etc. to do so. Some of the science you create will be publishable in internal or external scientific journals and conferences. You will work closely with a team of economists, applied scientists, business analysts, data engineers, product managers, and software engineers. The team is unique in its exposure to company-wide strategies, and operates at the research frontier of utilizing data, machine-learning, artificial intelligence to inform business profitability strategies. Key job responsibilities 1) Design, implement, test, deploy and maintain innovative data and machine learning solutions to accelerate our business. Candidate should show a tracking record of delivering projects well and on-time, preferably in collaboration with other team members (e.g. co-authors). 2) Experiments and prototype implementations of new machine learning algorithms and prediction techniques, with a capacity for dealing with a high-level of ambiguity. 3) Partners with scientists, engineers, product managers, and stockholders to use data and model driven approach to influence business decisions 4) Influence the team to adopt cutting edge technologies and machine learning best practices to ensure a high standard of quality for all of the team deliverables

Are you passionate about applying machine learning and data-driven techniques to solve real-world problems at global scale? Amazon is seeking an Applied Scientist who combines curiosity, creativity, and strong analytical skills to build models and algorithms that power customer experiences and business decisions. As an Applied Scientist II, you will work with senior scientists and engineers to design, train, and deploy ML models using large-scale datasets. You will experiment with modern techniques in supervised and unsupervised learning, natural language processing, computer vision, or optimization—depending on the team’s focus area. You’ll also have opportunities to learn Amazon’s scalable infrastructure, experiment platforms, and science best practices. This role is ideal for someone early in their career who enjoys working in collaborative, multidisciplinary teams and is excited by the opportunity to learn, innovate, and deliver measurable impact to customers. Key job responsibilities 1.Collaborate with scientists, engineers, and product managers to define and frame business problems as ML or optimization tasks. 2.Build, train, and evaluate models using large, complex datasets. 3.Implement scalable data pipelines and model-serving systems. 4.Analyze experimental results, draw insights, and refine models to improve accuracy and robustness. 5.Communicate findings and recommendations to technical and non-technical audiences. 6.Continuously learn and apply new algorithms and techniques to improve existing systems.

The Stores Economics and Science (SEAS) team is an interdisciplinary science and economics team whose mission is to solve high-risk, high-return problems for the Stores organization. We leverage frontier science, partner with teams across Amazon, and learn from the tools, experience, and perspectives of others. Our work spans rapid responses to pressing leadership questions, collaborative partnerships to help other teams achieve their goals, and multi-year scientific bets with large upside potential. We are looking for an economist who can use data-driven modeling and analyses to make the right trade-offs and solve impactful business problems. We seek creative thinkers who can combine a strong economic toolbox with a desire to learn from others, and who know how to execute and deliver on big ideas. In this role, you will contribute to SEAS' mission in two key ways. First, you will leverage your economic expertise to help design and validate scientific solutions for pressing business challenges. This will involve applying advanced analytical techniques, conducting rigorous data analysis, and proactively proposing high-impact initiatives that can be rapidly prototyped and scaled. Secondly, you will play a crucial role in translating complex economic models and insights into actionable recommendations that directly inform leadership decisions across the organization. This will require strong communication skills to effectively collaborate with cross-functional partners and drive meaningful change. Key job responsibilities - Collaborate with cross-functional partner teams to understand their challenges and translate them into rigorous economic frameworks that can be addressed through data analysis, modeling, and experimentation. - Own the end-to-end development of economic models and analyses, including conducting necessary data gathering, analysis, and validation to drive actionable insights, and - Effectively communicate your economic findings, models, and proposed solutions to senior business stakeholders, incorporating their feedback to refine your work.