Careers

Join Amazon's Search and Conversational Shopping (Rufus) organization as an Applied Science Director to revolutionize the e-commerce customer experience using AI. We're seeking an exceptional leader to reimagine the next-generation search experiences that serve hundreds of millions of customers globally. In this role, you'll combine deep technical expertise with strategic leadership to pioneer advances in natural language processing, machine learning, and artificial intelligence. Key job responsibilities - Define and execute the scientific vision for Search and Conversational Shopping (Rufus), developing breakthrough AI technologies that transform e-commerce customer experience - Lead a world-class team of applied scientists and software development engineers in developing state-of-the-art search and conversational AI solutions - Design and implement advanced machine learning models for: Natural language understanding, Conversational AI, and generative search interfaces - Personalized recommendations - Drive research and development of large language models and generative AI capabilities that enhance search relevance, accuracy, and user interaction - Establish research priorities, technical roadmaps, and innovation strategies for next-generation search experience - Mentor and develop scientific talent, fostering a culture of technical excellence and bold innovation - Collaborate across Amazon to maximize the impact of scientific innovation - Publish research, present at top-tier conferences, and contribute to the broader scientific community About the team The Search and Conversational Shopping (Rufus) team at Amazon represents the state of the art of AI-driven product discovery. We operate at an unprecedented scale, serving billions of search queries daily worldwide. Our team combines deep scientific expertise with a relentless focus on customer experience, developing technologies that make finding products more natural, intuitive, and engaging. We work across multiple domains, from e-commerce and cloud services to entertainment and devices, creating search experience that adapt to diverse user needs. Our team collaborates closely with other Amazon AI organizations, including AWS AI Services, Alexa, and Artificial General Intelligence, creating a rich ecosystem of technological innovation. We pride ourselves on a culture of customer obsession, continuous learning, and technical excellence. Team members have the opportunity to publish innovative research, contribute to open-source projects, and develop technologies that impact millions of users worldwide.

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. The team helps customers imagine and scope the use cases that will create the greatest value for their businesses, define paths to navigate technical or business challenges, develop proof-of-concepts, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. Key job responsibilities As an Applied Scientist, you will Collaborate with AI/ML scientists and architects to research, design, develop, and evaluate generative AI solutions to address real-world challenges Interact with customers directly to understand their business problems, aid them in implementation of generative AI solutions, brief customers and guide them on adoption patterns and paths to production Create and deliver best practice recommendations, tutorials, blog posts, sample code, and presentations adapted to technical, business, and executive stakeholder Provide customer and market feedback to product and engineering teams to help define product direction About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

The Amazon Q Developer Science team is looking for an Applied Scientist who is passionate about building services and tools for developers that leverage artificial intelligence (AI) agents and machine learning (ML). You will be part of a team building AI-based services for Amazon Q Developer with the focus on redefining the way developer work. The team works in close collaboration with other AWS AI services such as AWS Bedrock, the AWS IDE Toolkit, and Amazon Sagemaker. If you are excited about working in cloud computing and building new AWS services, then we'd love to talk to you. Key job responsibilities As a senior Applied Scientist, you are recognized for your expertise, advise team members on a range of machine learning topics, and work closely with software engineers to drive the delivery of end-to-end modeling solutions. Your work focuses on ambiguous problem areas where the business problem or opportunity may not yet be defined. The problems that you take on require scientific breakthroughs. You take a long-term view of the business objectives, product roadmaps, technologies, and how they should evolve. You drive mindful discussions with customers, engineers, and scientist peers. You bring perspective and provide context for current technology choices, and make recommendations on the right modeling and component design approach to achieve the desired customer experience and business outcome. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

As part of the AWS Applied AI Solutions organization, we're advancing the frontier of visual reasoning and agentic AI technologies. Our vision is to develop sophisticated AI systems that can understand, interpret, and reason about visual information at human-like levels, enabling breakthrough applications across multiple industries. Key job responsibilities * Develop a novel agentic AI framework to solve diverse visual AI challenges in the physical world * Advance the theory and practice of multi-modal foundation models for visual understanding * Design new approaches to memory and attention mechanisms for processing continuous visual streams * Create innovative techniques for efficient visual processing that can scale to real-world applications * Research new methods for autonomous decision-making based on visual inputs * Investigate approaches to reduce the computational and data requirements of visual reasoning systems A day in the life As an Applied Scientist, you'll conduct fundamental research in visual reasoning while maintaining a clear path to practical applications. You'll investigate novel architectural approaches, develop new theoretical frameworks, and validate ideas through rigorous experimentation. You'll collaborate with other scientists and engineers to transform research insights into scalable solutions, publish your findings in top-tier conferences, and help shape the future direction of visual AI technology. Leveraging and advancing generative AI technology will be a big part of your charter as we seek to apply the latest advancements in generative AI to industry-specific problems About the team Our research team is tackling fundamental challenges in visual reasoning that combine generative AI and agentic frameworks. We're investigating novel approaches to how AI systems understand spatial relationships, reason about object interactions, and maintain contextual awareness across time. Working at the intersection of computer vision and large language models, we're developing theoretical frameworks and practical techniques that advance the state-of-the-art in visual AI. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

The Artificial General Intelligence (AGI) Team is seeking a highly skilled and experienced Principal Applied Scientist to support adoption and enable customization of the Amazon Nova models. The role focuses on developing state-of-the-art services and tools for model customization, including fine-tuning, reinforcement learning, and knowledge distillation across large language models. As a Principal Applied Scientist, you will play a critical role in developing advanced customization capabilities that enable enterprises to build highly performant application-specific models without the need for training models from scratch. Your work will directly impact how companies and Amazon businesses leverage the Amazon Nova models for their specific use cases. Key job responsibilities In this role, you will: - Lead the development of novel customization techniques including extended post-training, continued pre-training, and advanced knowledge distillation - Collaborate with cross-functional teams to design and implement enterprise-ready tooling for various training techniques on Amazon SageMaker - Design and execute experiments to optimize model accuracy, latency, and cost across different customization approaches (SFT, DPO, PPO) - Develop and enhance preference learning algorithms and training curricula for customer-specific applications - Create robust evaluation frameworks for assessing model performance across different domains and use cases - Contribute to the development of the Responsible AI toolkit, including creating training and evaluation datasets for model alignment - Design and implement secure access mechanisms for early model checkpoints and weights - Think big about the evolution of model customization technologies over a multi-year horizon, identifying new opportunities to enhance enterprise AI capabilities - Communicate technical insights and results to both technical and non-technical stakeholders through presentations and documentation - Monitor and analyze trends in AI to continuously refine the customization strategy, ensuring alignment with industry best practices and emerging standards About the team Amazon’s AGI team is focused on building foundational AI to solve real-world problems at scale, delivers value to all existing businesses in Amazon, and enables entirely new services and products for people and enterprises around the world.

The JP Books - Manga team is looking for a Sr. Applied Scientist to lead in our AI related efforts to develop new prototypes and concepts that can then be translated into meaningful technologies impacting millions of customers. In this position, you will be expected to research, design and build/train/tune models and provide recommendations in areas including but not limited to natural language processing (automatic translation, summarization, extraction) and image processing (boundary detection, image understanding, image generation). The ideal candidate will have strong knowledge in the areas of Computer Vision, Translations and or Image understanding/generation. This is the ideal role if you are excited about leveraging science for tangible business impact to the Manga books business. Amazon encourages publications, and you will work within an international team of engineers, all based in Tokyo, Japan while collaborating with partner scientists in Tokyo and Seattle. Key job responsibilities As an Sr. Applied Scientist, your responsibilities will be: - Spot opportunities for innovation using AI for the JP Manga business, and publish to internal or external conferences. - Work closely with other Books scientists and engineers to build, review and improve your model design proposals. - Partner with product managers and other business stakeholders, documenting and explaining your progress in business reviews, and being the technical voice in charge of your product. - Be active in the community, participating in science education/growth activities for Books and Amazon JP - Keep up to date with scientific development in related field About the team Our team develops and owns the experience for Manga books on Amazon in Japan. We build products powering the solutions offered to publishers, authors and customers in Japan and worldwide. We interact with Product Managers and business stakeholders to develop features that allow us to better serve our customers. We place strong emphasis on continuous learning through internal mechanisms for our team to keep on growing their expertise and keep up with the state of the art. Our mission is to establish Amazon Manga as the go-to destination for digital and print Manga.

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As a Senior Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Senior Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.

RBS (Retail Business Services) Tech team works towards enhancing the customer experience (CX) and their trust in product data by providing technologies to find and fix Amazon CX defects at scale. Our platforms help in improving the CX in all phases of customer journey, including selection, discoverability & fulfilment, buying experience and post-buying experience (product quality and customer returns). The team also develops GenAI platforms for automation of Amazon Stores Operations. As a Sciences team in RBS Tech, we focus on foundational ML research and develop scalable state-of-the-art ML solutions to solve the problems covering customer experience (CX) and Selling partner experience (SPX). We work to solve problems related to multi-modal understanding (text and images), task automation through multi-modal LLM Agents, supervised and unsupervised techniques, multi-task learning, multi-label classification, aspect and topic extraction for Customer Anecdote Mining, image and text similarity and retrieval using NLP and Computer Vision for product groupings and identifying duplicate listings in product search results. Key job responsibilities As an Applied Scientist, you will be responsible to design and deploy scalable GenAI, NLP and Computer Vision solutions that will impact the content visible to millions of customer and solve key customer experience issues. You will develop novel LLM, deep learning and statistical techniques for task automation, text processing, image processing, pattern recognition, and anomaly detection problems. You will define the research and experiments strategy with an iterative execution approach to develop AI/ML models and progressively improve the results over time. You will partner with business and engineering teams to identify and solve large and significantly complex problems that require scientific innovation. You will help the team leverage your expertise, by coaching and mentoring. You will contribute to the professional development of colleagues, improving their technical knowledge and the engineering practices. You will independently as well as guide team to file for patents and/or publish research work where opportunities arise. The RBS org deals with problems that are directly related to the selling partners and end customers and the ML team drives resolution to organization level problems. Therefore, the Applied Scientist role will impact the large product strategy, identifies new business opportunities and provides strategic direction which is very exciting.

As a Principal Scientist within the Artificial General Intelligence (AGI) organization, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. You solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. You amplify your impact by leading scientific reviews within your organization or at your location. You scrutinize and review experimental design, modeling, verification and other research procedures. You probe assumptions, illuminate pitfalls, and foster shared understanding. You align teams toward coherent strategies. You educate, keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. You help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. You will play a critical role in driving the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities You will be responsible for defining key research directions, inventing new machine learning techniques, conducting rigorous experiments, and ensuring that research is translated into practice. You will develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. You will also participate in organizational planning, hiring, mentorship and leadership development. You will be technically exceptional and with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance). A day in the life Define next‑generation scaling roadmaps and methodologies. Invent metrics and training recipes.  Research early‑signal predictors, automated curricula, and science of scaling. Lead cross‑org initiatives.  Mentor senior scientists and engineers. Own delivery under strict timelines.  Ship production code that cuts iteration latency and quality for Amazon’s flagship multimodal models. About the team Amazon’s AGI team is focused on building foundational AI to solve real-world problems at scale, delivers value to all existing businesses in Amazon, and enables entirely new services and products for people and enterprises around the world.

About Amazon Annapurna Labs: Amazon Annapurna Labs team (our organization within AWS UC) is responsible for building innovation in silicon and software for our AWS customers. We are at the forefront of innovation by combining cloud scale with the world’s most talented engineers. Our team covers multiple disciplines including silicon engineering, hardware design, software and operations. Because of our teams breadth of talent, we have been able to improve AWS cloud infrastructure in high-performance machine learning with AWS Neuron, Inferentia and Trainium ML chips, in networking and security with products such as AWS Nitro, Enhanced Network Adapter (ENA), and Elastic Fabric Adapter (EFA), and in computing with AWS Graviton and F1 EC2 instances. About AWS Utility Computing (UC): AWS Utility Computing (UC) provides product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Additionally, this role may involve exposure to and experience with Amazon's growing suite of generative AI services and other cloud computing offerings across the AWS portfolio. About AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. About AWS Neuron: AWS Neuron is the software of Trainium and Inferentia, the AWS Machine Learning chips. Inferentia delivers best-in-class ML inference performance at the lowest cost in the cloud to our AWS customers. Trainium is designed to deliver the best-in-class ML training performance at the lowest training cost in the cloud, and it’s all being enabled by AWS Neuron. Neuron is a Software that include ML compiler and native integration into popular ML frameworks. Our products are being used at scale with external customers like Anthropic and Databricks as well as internal customers like Alexa, Amazon Bedrocks, Amazon Robotics, Amazon Ads, Amazon Rekognition and many more. You will join a dynamic team building and applying AI agents to simplify and accelerate customer adoption of Trainium and Inferentia. As an SDE II you will work with external and internal customers to identify the main obstacles and the opportunities to accelerate their adoption of the Neuron technology. In this role as an Applied Scientist, you'll be instrumental in designing, developing, and deploying AI-driven solutions to port and optimize models to run on our Amazon's AI accelerators. You will architect and implement business-critical tooling, and advance the state of the art. You will need to be technically capable, credible, and curious in your own right as a trusted AWS Neuron engineer, innovating on behalf of our customers. Your responsibilities will involve tackling crucial challenges alongside a talented engineering team, contributing to leading-edge design and research in agentic and deep-learning systems software. A background in machine learning and AI accelerators will be beneficial for this role. A day in the life Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS. Within AWS UC, Amazon Dedicated Cloud (ADC) roles engage with AWS customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.