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Careers

At Amazon, we believe that scientific innovation is essential to being the most customer-centric company in the world. Our scientists' ability to have an impact at scale allows us to attract some of the brightest minds across diverse fields including artificial intelligence, robotics, computer vision, economics, and sustainability. Join us in pioneering solutions to complex challenges that not only delight our customers but also help define the future of technology.
  • The program is designed for academics from universities around the globe who want to work on large-scale technical challenges while continuing to teach and conduct research at their universities.
  • The program offers recent PhD graduates an opportunity to advance research while working alongside experienced scientists with backgrounds in industry and academia.
  • Our internship roles span research areas to provide hands-on experience working alongside world-class scientists and engineers to advance the state of the art in your field.
746 results found
  • US, NY, New York
    Job ID: 10497151
    (Updated 7 days ago)
    Do you want to join a brand-new team building an AI system that would disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Lex, Polly, Lambda, S3, and Kinesis to provide a truly frustration free and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. As a Research Scientist on our team, you will find optimal combinatorial solutions to very large scale scheduling problems. You will work closely with other senior technical leaders within the team and across AWS. Our team is still at an early stage, so you will have significant impact on our deliverables with no operational load from existing models/systems. We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate, talented, and experienced people to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. Learn more about Amazon Connect here: https://aws.amazon.com/connect/ About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
  • US, MA, North Reading
    Job ID: 10488209
    (Updated 11 days ago)
    The Manipulation Robotics Organization at Amazon Robotics is at the forefront of building adaptable and intelligent robotics and manipulating capabilities for Amazon’s fulfillment centers. We have developed and deployed solutions at scale, such as Robin which has sorted more than 3B sorted packages. Our next generation systems include item manipulation systems such as Sparrow which picks and places individual items from cluttered totes. We use state-of-the-art methods in robotics, perception, grasping, generative AI, and behavioral cloning to invent the future for Amazon’s fulfillment centers. We are looking for an Applied Science Manager that is passionate not only about solving today’s complex robotic manipulation problems, but also about shaping and setting the visions for their team, and identifying what are the next set of priorities to tackle. They would partner with a talented and experienced team of applied scientists and engineers that have significant expertise developing and deploying technologies including building foundation models for perception and grasp learning, diffusion policies and sim2real transfer. Key job responsibilities As a manager of the team, you will be working with business partners, applied and research scientists, software development engineers, and product managers to accelerate technology development and and launch new automation solutions for robots across Amazon Robotics. You will have significant influence on our overall strategy by helping define science and engineering strategy, define product features, drive system architecture, and spearhead the best-practices that enable a quality product. You will learn a variety of technologies, development processes, and develop well-rounded skills such as leadership, and effective project management. You will also be accountable for building a strong development team and developing career plans for the scientists and engineers reporting to you. A day in the life Amazon offers a full range of benefits that support you and eligible family members, including domestic partners. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include: 1. Medical, Dental, and Vision Coverage 2. Maternity and Parental Leave Options 3. Paid Time Off (PTO) 4. 401(k) Plan If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
  • US, NY, New York
    Job ID: 10495005
    (Updated 11 days ago)
    Do you want to join a brand-new team building an AI system that would disrupt the industry? Do you enjoy dealing with ambiguity and working on hard problems in a fast-paced environment? Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. Amazon Connect leverages the power of Artificial Intelligence and the large ecosystem of AWS services such as Lex, Polly, Lambda, S3, and Kinesis to provide a truly frustration free and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them. As a Data Scientist on our team, you will analyze data from massive data sets to categorize customer idiosyncrasies, identify outliers, and systematically detect anomalies that substantially affect the performance of our models. You will work closely with other senior technical leaders within the team and across AWS. You should know how to trace decisions in data from raw data through complex models to their impact business metrics. Experience with machine learning explainability is a plus. You should be able to translate well-defined business problems into data science problems and you solve these problems using appropriate assumptions, methodologies, and data science best practices. Our team is at an early stage, so you will have significant impact on our deliverables with no operational load from existing models/systems. We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate, talented, and experienced people to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus. Learn more about Amazon Connect here: https://aws.amazon.com/connect/ Key job responsibilities Categorizing Customer Idiosyncrasies: As we expand to more customers, we are discovering that they use our product in very different ways and that poses issues for our models. Effectively summarizing these differences (for example, X% of customers do Y) would be immensely helpful. Detecting and Cleaning Up Outliers: We have situations where outliers have a huge impact on model outputs. You will help us develop mechanisms to clean up outliers for downstream consumption. Deep Diving Customer Issues: Customers have longstanding traditions and trusted formulas for managing their contact centers. When our formulas differ from theirs, we need to deep dive these discrepancies and determine if there is an issue with our model or if we are giving the customer better results than they are used to. Assessing Data Gaps: It's hard to estimate the weather in Seattle if the only data you have is the average weight of elephants in Zimbabwe. We know we don't have all the data we need, but we need to answer two related questions: (a) what features can we derive in creative ways from existing data sources? (b) can we estimate the benefit of getting a new data stream in terms of accuracy improvement? A day in the life Our team uses agile project management, so the DS calls in to our daily stand-up meeting in the morning to report status and explain their tasks for the day. Throughout the day, the DS will work with our product manager to discuss issues with our customers that require deep dives, work with our scientists to discuss model performance issues, and discuss software deliverables with our SDEs such as automation of data ingestion to save DS time, deployment of models, etc.
  • US, WA, Seattle
    Job ID: 10475895
    (Updated 17 days ago)
    Amazon DynamoDB is a fully managed NoSQL database that serves more than 1 million customers and delivers single-digit millisecond performance at any scale. It supports individual tables over 200TB and sustains over half a million requests per second for hundreds of customers, with up to 99.999% availability. Behind that scale sits a large fleet of capacity that must be placed and balanced continuously. We are looking for an Applied Scientist to advance the science of capacity utilization and data placement across the DynamoDB fleet. You will work backwards from customer experience and fleet economics to find where capacity is used inefficiently, where scaling bottlenecks constrain the service, and where smarter data placement can raise utilization without degrading latency or availability. You will turn these findings into models and algorithms that inform capacity profile decisions and placement policy. You will partner closely with the DynamoDB teams to bring your inputs into production decisions. This is a customer-obsessed science role for a self-driven scientist. Many of the problems are not yet well defined and no textbook solution exists. You will frame the problem, extend state-of-the-art approaches or invent new ones, and drive the work to production impact with a strong bias for action. Key job responsibilities Identify capacity usage optimization opportunities across the DynamoDB fleet. Quantify the customer and cost impact of each opportunity. - Model the scaling bottlenecks of the service and characterize how they constrain placement and utilization. - Develop data placement approaches that balance customer experience (latency, availability, throughput headroom) against optimal capacity utilization. - Partner with the DynamoDB performance team to incorporate your inputs into capacity profile decisions and placement policy. Validate impact with production data. - Build components that integrate directly into production systems or that directly support the large systems making placement and capacity decisions. - Scrutinize the performance of your algorithms and software during implementation. Resolve root causes and leave systems easier to maintain. - Author or co-author papers for internal or external peer-reviewed venues when the work is novel and business considerations allow.
  • (Updated 4 days ago)
    We are seeking an Applied Scientist to help build Amazon’s next-generation customer memory and personalization systems. Are you interested in building systems that move beyond reacting to customer behavior, to actually understanding and remembering it over time? Our team is building Amazon’s customer memory layer – a system that extracts, curates, and reasons over customer knowledge to power next-generation personalization. This includes transforming noisy, unstructured signals into durable, high-quality representations of customer preferences, intents, and life events, and using them in real time to improve customer experiences. We are part of Amazon’s Personalization organization, a high-performing group that leverages large-scale machine learning, generative AI, and distributed systems to deliver highly relevant customer experiences. We tackle challenging problems at the intersection of information extraction, knowledge representation, LLM reasoning, and recommendation systems. Our systems operate under real-world constraints of scale, latency, and quality, requiring careful tradeoffs between precision, recall, and responsiveness. This team plays a central role in defining how Amazon understands its customers, and how that understanding is applied across the shopping experience. As an Applied Scientist, you will design and build ML and LLM-powered solutions for Amazon's customer memory and personalization systems. You will work on how customer knowledge is extracted, validated, and applied in production systems. You will own the end-to-end delivery of ML solutions, from problem formulation and modeling to offline and online experimentation, and production deployment at scale. You will deliver high-quality, scalable systems that power customer-facing experiences. You will drive work across areas such as fact extraction, memory quality and lifecycle, temporal reasoning, and grounded personalization, while navigating tradeoffs between quality, latency, and coverage. You will collaborate closely with engineering and product teams to translate research into measurable customer impact. Please visit https://www.amazon.science for more information.
  • (Updated 10 days ago)
    Are you passionate to join an innovative team of scientists and engineers who use machine learning and AI techniques to create state-of-the-art solutions to help seller succeed on Amazon? The Selling Partner Selection Success org is looking for a Senior Applied Scientist to lead us on our mission to empower sellers to grow their business and provide a great customer experience. As a Senior Applied Scientist on our team of scientists and engineers, you will have opportunities to create significant impact on our systems, our business and most importantly, our customers as we take on challenges that can revolutionize the e-commerce industry. You will identify specific and actionable opportunities to solve business problems, propose state-of-the-art solutions and collaborate with engineering, and business teams for future innovation. You need to be a great translation between ambiguous business domains and rigorous scientific solutions, an expert at inventing and simplify, and a good communicator to surface insights and recommendations to audiences of varying levels of technical sophistication. Key job responsibilities - Use machine learning and AI techniques to create scalable seller-facing solutions - Analyze and extract relevant information from large amounts of Amazon's historical business data to help automate and optimize key processes - Design, development and evaluation of highly innovative models - Work closely with software engineering teams to drive real-time model implementations and new feature creations - Communicate with technical and business leadership to influence the scientific directions and advocate for the solutions
  • (Updated 4 days ago)
    We are seeking an Applied Science Manager to lead the Cost-to-Serve science team within JCI MOST (Measurement and Optimization Science Team). This team builds the causal models, optimization systems, and AI-driven analytics that power Amazon Japan's CtS program — identifying where cost saving opportunities exist across the supply chain, explaining why they exist, and quantifying their dollar impact. You will manage a team of applied scientists, economists, and data scientists working across causal inference, consolidation optimization, supply chain forecasting, and GenAI-powered analytics. Your team's work directly shapes how VP-level leadership makes investment decisions across CtS levers in Amazon Japan. Key Responsibilities -Lead and grow a team of scientists delivering causal models, optimization engines, and AI-driven insights for supply chain cost reduction -Set the science roadmap and prioritize across workstreams: causal attribution, financial simulation, forecasting, and GenAI agent development -Partner with product, engineering, operations, and finance to translate science into operational impact -Drive the integration of science models into AI tools — making causal reasoning accessible to non-technical stakeholders at scale -Represent CtS science to VP-level leadership through MBR/QBR mechanisms and OP planning At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.
  • US, NY, New York
    Job ID: 10472836
    (Updated 3 days ago)
    The Ads Measurement Science team in the Measurement, Ad Tech, and Data Science (MADS) team of Amazon Ads serves a centralized role developing solutions for a multitude of performance measurement products. We create solutions which measure the comprehensive impact of advertiser's ad spend, including sales impacts both online and offline and across timescales, and provide actionable insights that enable our advertisers to optimize their media portfolios. We also own the science solutions for AI tools that unlock new insights and automate high-effort customer workflows, such as custom query and report generation based on natural language user requests. We leverage a host of scientific technologies to accomplish this mission, including Generative AI, classical ML, Causal Inference, Natural Language Processing, and Computer Vision. As an Applied Scientist on the team, you will lead measurement solutions end-to-end from inception to production. You will propose, design, analyze, and productionize models to provide novel measurement insights to our customers. Key job responsibilities Leverage deep expertise in one or more scientific disciplines to invent solutions to ambiguous ads measurement problems Disambiguate problems to propose clear evaluation frameworks and success criteria Work autonomously and write high quality technical documents Implement a significant portion of critical-path code, and partner with engineers to directly carry solutions into production Partner closely with other scientists to deliver large, multi-faceted technical projects Share and publish works with the broader scientific community through meetings and conferences Communicate clearly to both technical and non-technical audiences Contribute new ideas that shape the direction of the team's work Mentor more junior scientists and participate in the hiring process About the team We are a team of scientists across Applied, Research, Data Science and Economist disciplines. You will work with colleagues with deep expertise in ML, NLP, CV, Gen AI, and Causal Inference with a diverse range of backgrounds. We partner closely with top-notch engineers, product managers, sales leaders, and other scientists with expertise in the ads industry and on building scalable modeling and software solutions.
  • US, NY, New York
    Job ID: 10473237
    (Updated 4 days ago)
    The Ads Measurement Science team in the Measurement, Ad Tech, and Data Science (MADS) team of Amazon Ads serves a centralized role developing solutions for a multitude of performance measurement products. We create solutions which measure the comprehensive impact of their ad spend, including sales impacts both online and offline and across timescales, and provide actionable insights that enable our advertisers to optimize their media portfolios. We leverage a host of scientific technologies to accomplish this mission, including Generative AI, classical ML, Causal Inference, Natural Language Processing, and Computer Vision. We are hiring an Economist on the team to develop the next generation of incrementality measurement products, capturing the effect of advertising in driving sales as well as the effects of measurement tools on advertiser engagement with Amazon. As an Economist on the team, you will lead the design, implementation, and validation of large-scale causal inference methodologies to capture these properties. You will communicate your results with science and business leaders, and partner with other scientists and engineers to carry solutions into production. Key job responsibilities Leverage deep expertise in causal inference to develop robust, causally grounded ads measurement solutions Disambiguate problems to propose clear evaluation frameworks and success criteria Work autonomously and write high quality technical documents Partner closely with other scientists to deliver large, multi-faceted technical projects Share and publish works with the broader scientific community through meetings and conferences Communicate clearly to both technical and non-technical audiences and leaders Contribute new ideas that shape the direction of the team's work Mentor more junior scientists and participate in the hiring process
  • GB, London
    Job ID: 10477594
    (Updated 4 days ago)
    In Amazon Advertising, we apply machine learning at massive scale to optimize the prediction, ranking, and bidding behind every ad — deciding, in milliseconds, which ads to show shoppers and how to value them. We're looking for an Applied Scientist to help make sure the ads shoppers see are the right ones for them. You'll work across the science of how we rank, value, and bid on ads for Amazon DSP (Amazon's Demand-Side Platform) — including how we judge whether an ad is a good fit for the page a shopper is on and for the shopper themselves. It's high-scale, low-latency, customer-facing science: your models run live in front of millions of shoppers under tight real-time constraints. The questions are genuinely open — how do you tell whether an ad is relevant to someone, how do you balance what's good for shoppers, advertisers, and Amazon, and how do you keep getting that right as shopping behavior and inventory shift underneath you? Your work will have real impact, and you'll have room to shape where we take it. A few things make this stand out: your models touch a huge share of the ads shoppers see every day, so even small improvements add up fast; you'll run modern ML live under strict latency limits, across regions and very different types of ad inventory; and the problem space is rich — from how we value and bid on ads, to keeping models stable as traffic shifts, to what makes an ad a good fit for a shopper. Key job responsibilities - Design and improve the models that decide how ads are ranked, valued, and priced — including how relevant an ad is to the page and the shopper. - Apply and extend state-of-the-art techniques across e.g. ranking, deep learning, and information retrieval. - Own problems end to end: frame them, prototype, experiment, and ship them to production. - Balance competing objectives — shopper experience, advertiser and publisher value, and Amazon's business — into models that hold up across placements and marketplaces. - Communicate your work clearly to both business and science audiences, tailoring how you share it to each. - Write and ship your own production code backed by strong engineering support — we're all builders here. - Move fast with the best tools available, including modern AI coding assistants and agents. A day in the life You might start by digging into last week's experiment results, then use an AI coding agent to get your next prototype built and ready to test in production. In the afternoon you could be sketching a new way to measure ad relevance, reading a recent paper that bears on it, and talking it through with a senior scientist on the team. You'll move between hands-on science, writing and shipping real production code, and making the calls on your own work. About the team We're a group of scientists and engineers based in Edinburgh and London, working to make Amazon's ads more performant and relevant. We sit within a larger team spread primarily across New York City and the UK, and we have a broad mandate to build and experiment. You'll work alongside senior applied scientists you can learn from, with the data and infrastructure to do the work well and room to grow — with opportunities to attend top conferences (e.g., NeurIPS, KDD, ICML) and take on more scope over time.

Science at Amazon around the world

Amazon scientists are working on large-scale technical challenges in a variety of research areas across the globe. Use the pins below to learn more about the customer-obsessed science being conducted at some of our research locations.
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Academia

Amazon collaborates with leading academic organizations to drive innovation and to ensure that research is creating solutions whose benefits are shared broadly across all sectors of society.