Careers

Come join the AWS Agentic AI science team in building the next generation models for intelligent automation. AWS, the world-leading provider of cloud services, has fostered the creation and growth of countless new businesses, and is a positive force for good. Our customers bring problems that will give Applied Scientists like you endless opportunities to see your research have a positive and immediate impact in the world. You will have the opportunity to partner with technology and business teams to solve real-world problems, have access to virtually endless data and computational resources, and to world-class engineers and developers that can help bring your ideas into the world. As part of the team, we expect that you will develop innovative solutions to hard problems, and publish your findings at peer reviewed conferences and workshops. We are looking for world class researchers with experience in one or more of the following areas - autonomous agents, API orchestration, Planning, large multimodal models (especially vision-language models), reinforcement learning (RL) and sequential decision making.

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the extreme. We focus on creating entirely new products and services with a goal of positively impacting the lives of our customers. No industries or subject areas are out of bounds. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We are constantly learning through programs that are local, regional, and global. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Our team highly values work-life balance, mentorship and career growth. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We care about your career growth and strive to assign projects and offer training that will challenge you to become your best.

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON WEB SERVICES, INC. Offered Position: Applied Scientist II Job Location: Seattle, Washington Job Number: AMZ9971140 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Design and implement algorithms and formal methods for automated reasoning — including constraint solving, model checking, static analysis, and theorem proving — to verify the correctness, security, and reliability of cloud computing systems and generative AI applications. Develop new decision procedures, heuristics, and search strategies that improve the scalability and accuracy of verification tools. Build and deploy capabilities that enhance automated reasoning systems, such as learning-based heuristics for search and optimization, neural approaches to symbolic reasoning tasks, and data-driven techniques for abstraction and generalization. Extend and apply deep learning architectures (e.g., graph neural networks, transformers, recurrent models) and statistical modeling techniques (e.g., Bayesian inference, probabilistic programming) to problems in formal verification, program analysis, and code generation. Develop automated reasoning techniques for generative AI and agentic coding systems, including methods for verifying the correctness of AI-generated code, ensuring the safety and alignment of autonomous software agents, and applying formal guarantees to large language model (LLM) outputs. Design and build tools that combine symbolic reasoning with generative models to produce provably correct code and system configurations. Conduct original research at the intersection of machine learning and formal methods, including areas such as neuro-symbolic reasoning, program synthesis, interactive and automated theorem proving, abstract interpretation, scalable verification techniques, and formal methods for AI safety. Publish findings in peer-reviewed conferences and journals. Research and implement novel approaches combining ML with symbolic and logical reasoning to improve automated verification tools used across AWS services, including applications in access control policy analysis, network configuration verification, resource compliance checking, and system reliability assurance. Develop optimization methods — including linear and integer programming, convex optimization, and heuristic search — to solve constraint satisfaction, resource allocation, and scheduling problems arising in cloud computing and AI system development environments. Build and maintain production-grade automated reasoning tools and ML pipelines for AWS infrastructure. Design and execute experiments, analyze results using rigorous statistical methods, and iterate on model architectures and algorithmic strategies to improve performance at scale. Mentor junior engineers and scientists on formal methods, ML techniques, and best practices for building reliable automated reasoning systems. Position Requirements: Master's degree or foreign equivalent degree in Computer Science, Machine Learning, Statistics, or a related field and one year of research or work experience in the job offered or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Employer will accept a Bachelor's degree or foreign equivalent degree in Computer Science, Machine Learning, Statistics, or a related field and five years of progressive post baccalaureate research or work experience in the job offered or a related occupation as equivalent to the Master's degree and one year of research or work experience. Must have one year of research or work experience in the following skill(s): (1) programming in Java, C++, Python, or equivalent programming language. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $153,456/year to $193,200/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

Innovators wanted! Are you an entrepreneur? A builder? A dreamer? This role is part of an Amazon Special Projects team that takes the company’s Think Big leadership principle to the limits. If you’re interested in innovating at scale to address big challenges in the world, this is the team for you. As an Applied Scientist on our team, you will focus on building state-of-the-art ML models for biology. Our team rewards curiosity while maintaining a laser-focus in bringing products to market. Competitive candidates are responsive, flexible, and able to succeed within an open, collaborative, entrepreneurial, startup-like environment. At the forefront of both academic and applied research in this product area, you have the opportunity to work together with a diverse and talented team of scientists, engineers, and product managers and collaborate with other teams.

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON DEVELOPMENT CENTER U.S., INC. Offered Position: Research Scientist III Job Location: Seattle, Washington Job Number: AMZ10061595 Position Responsibilities: Develop and apply state of the art machine learning methods to large, multi source datasets to build and implement risk prevention, detection and mitigation solutions. Contribute to the development of ML Ops infrastructure, as well as the creation and delivery of Amazon’s science roadmap, including Gen AI efforts. Work closely with software engineering teams to deploy innovations. Mentor and coach junior scientists, including through lunch-and-learn sessions, tech talks, and regular office hours. Publish insights in and champion industry best practices at internal and external journals and conferences. Position Requirements: Master’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and three years of experience in the job offered or a related occupation. Employer will accept a bachelor’s degree or foreign equivalent degree in Computer Science, Engineering, Mathematics, or a related field and five years of progressive postbaccalaureate experience in the job offered or a related occupation as equivalent to a master’s degree and three years of experience. Must have three years of experience in the following skill(s): (1) conducting research in machine learning, natural language processing, computer vision, or a related functionality, and publishing findings; (2) building machine learning models including generative models for business applications, and (3) programming in Java, C++, Python or related language. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $164,955/year to $215,300/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits#0000

Applied Scientists in AWS Science of Security are dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for security, privacy, and sovereignty. Key job responsibilities The successful candidate will: * Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation. * Own the design, implementation, and delivery for solutions that have a long-term quantifiable impact. *Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience. * Develop fundamentally new solutions for business problems. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Amazon Advertising is one of Amazon's fastest growing and most profitable businesses. Amazon's advertising portfolio helps merchants, retail vendors, and brand owners succeed via native advertising, which grows incremental sales of their products sold through Amazon. The primary goals are to help shoppers discover new products they love, be the most efficient way for advertisers to meet their business objectives, and build a sustainable business that continuously innovates on behalf of customers. Millions of advertisers rely on Amazon's self-service support experience to resolve issues, unblock campaigns, and grow their business. Our Support Agents team is building the science behind intelligent, conversational support — systems that understand advertiser intent, retrieve the right knowledge, generate accurate answers, and know when to escalate. We serve ~2M monthly active advertisers across dozens of locales and languages, and every percentage point of improvement in resolution quality translates directly into advertiser success and retention. We are seeking an Applied Scientist who is passionate about building evaluation science, NLP systems, and quality measurement at scale. You will define how we measure "good" — designing LLM-as-a-judge evaluation pipelines, developing our next-generation Issue Resolution Rate (IRR) metrics, and closing the quality gap between English and non-English markets. Your work will directly shape what ships to advertisers and what leadership uses to assess the health of our support experience. Key job responsibilities 1. Enhance support agent capabilities across the broad suite of Amazon Advertising products — expanding coverage, depth of resolution, and advertiser task completion across Sponsored Products, Sponsored Brands, DSP, AMC, and more 2. Design and own the evaluation framework for agent quality — including automated LLM-based scoring of answer correctness, confidence calibration, and conversation-level resolution signals 3. Develop novel metrics that capture whether advertisers actually got the help they needed (beyond surface-level deflection rates) 4. Build and improve retrieval and generation models that power real-time advertiser interactions under strict latency SLAs 5. Drive multilingual science — improve non-English resolution rates through cross-lingual retrieval, translation quality modeling, and locale-aware evaluation 6. Partner with product, engineering, and business teams to productize research and inform roadmap decisions with data A day in the life You might start the morning reviewing overnight evaluation results from your LLM-as-a-judge pipeline, then jump into a whiteboard session designing a new resolution metric that captures whether advertisers actually unblocked their campaign. After lunch you're running offline experiments on a cross-lingual retrieval model to close the quality gap for non-English markets, and by end of day you're syncing with engineering on latency trade-offs for next week's A/B test. The constant: your science directly changes the experience millions of advertisers have when they need help. About the team This role sits within Amazon Advertising's broader Agentic Intelligence organization — a community of multiple Applied Science and Engineering teams building the next generation of AI-powered experiences for advertisers. You'll have access to Principal Engineers and Principal Applied Scientists to pressure-test ideas and elevate your work. What makes this team unique is the balance: you'll drive product-facing science through customer support agents that touch millions of advertisers, while also influencing and collaborating with a core AI infrastructure team within Amazon. The team is cross-functional — scientists and engineers work shoulder-to-shoulder, from problem framing through production deployment.

Applied Scientists in AWS Science of Security are dedicated to making AWS the best computing service in the world for customers who require advanced and rigorous solutions for security, privacy, and sovereignty. Key job responsibilities The successful candidate will: * Solve large or significantly complex problems that require deep knowledge and understanding of your domain and scientific innovation. * Own strategic problem solving, and take the lead on the design, implementation, and delivery for solutions that have a long-term quantifiable impact. *Provide cross-organizational technical influence, increasing productivity and effectiveness by sharing your deep knowledge and experience. * Develop strategic plans to identify fundamentally new solutions for business problems. * Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues. A day in the life This is a unique and rare opportunity to get in early on a fast-growing segment of AWS and help shape the technology, product and the business. You will have a chance to utilize your deep technical experience within a fast moving, start-up environment and make a large business and customer impact. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why Amazon Security? At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon’s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Inclusive Team Culture In Amazon Security, it’s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Training & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Are you an inventive, curious, and driven Applied Scientist with a strong background in AI, Computer Vision, and Deep Learning? Join Amazon's AGI IMAX Science team and contribute to significant advancements in Computer Vision, Multimodal Understanding, Generative AI, and foundational models. As part of the AGI IMAX Science team, you'll lead innovative research projects and train large-scale Vision-Language Models (VLMs), diffusion models, and multimodal foundation models that directly impact millions of Amazon and AWS customers. Leveraging Amazon's vast computing power, you'll work alongside a supportive and diverse group of skilled scientists and engineers, building models and services that make a meaningful difference in the industry. Key job responsibilities Lead research initiatives in Computer Vision and Multimodal generative AI, advancing model efficiency, accuracy, and scalability. Train and fine-tune large-scale Vision-Language Models (VLMs), diffusion models, and multimodal foundation models at scale. Design, implement, and evaluate deep learning models in a production environment. Collaborate with cross-functional teams to transfer research outcomes into scalable AWS services. Publish in top-tier conferences and journals, keeping Amazon at the forefront of innovation. Mentor and guide other scientists and engineers, fostering a culture of scientific curiosity and excellence.

Are you an inventive, curious, and driven Applied Scientist with a strong background in AI, Computer Vision, and Deep Learning? Join Amazon's AGI IMAX Science team and contribute to significant advancements in Computer Vision, Multimodal Understanding, Generative AI, and foundational models. As part of the AGI IMAX Science team, you'll lead innovative research projects and train large-scale Vision-Language Models (VLMs), diffusion models, and multimodal foundation models that directly impact millions of Amazon and AWS customers. Leveraging Amazon's vast computing power, you'll work alongside a supportive and diverse group of skilled scientists and engineers, building models and services that make a meaningful difference in the industry. Key job responsibilities Lead research initiatives in Computer Vision and Multimodal generative AI, advancing model efficiency, accuracy, and scalability. Train and fine-tune large-scale Vision-Language Models (VLMs), diffusion models, and multimodal foundation models at scale. Design, implement, and evaluate deep learning models in a production environment. Collaborate with cross-functional teams to transfer research outcomes into scalable AWS services. Publish in top-tier conferences and journals, keeping Amazon at the forefront of innovation. Mentor and guide other scientists and engineers, fostering a culture of scientific curiosity and excellence.