Careers

The GRAISE team (Grocery, Retail & In-Store Experience) within Worldwide Grocery Store Tech (WWGST) builds foundational AI and machine learning systems that power Amazon's in-store grocery technologies. We develop domain-specific models that solve uniquely complex challenges in grocery — from smart shopping carts and inventory intelligence to personalization and store operations. Our mission is to create technology which makes grocery shopping more convenient, economical, personalized, and enjoyable for customers while empowering retailers with operational efficiency. We are looking for a talented and motivated Applied Scientist to join our team. In this role, you will design, develop, and deploy machine learning and computer vision models and algorithms that solve real-world problems at scale. You will work closely with engineering, product, and business teams to translate ambiguous problems into rigorous scientific solutions, and you will own the end-to-end development of models from ideation through production. This is a high-impact role where your work will directly shape the intelligence layer of Amazon's grocery ecosystem. Key job responsibilities - Design and implement machine learning models to solve complex grocery-domain problems. - Conduct exploratory data analysis and develop deep understanding of domain-specific data challenges. - Collaborate with software engineers to productionize models and ensure reliability at scale. - Define and track key metrics to evaluate model performance and business impact. - Communicate findings and recommendations clearly to technical and non-technical stakeholders. - Stay current with the latest research and evaluate applicability to team problems. - Contribute to a culture of scientific rigor, experimentation, and continuous improvement. A day in the life As an Applied Scientist on the GRAISE team, you'll spend your days analyzing model performance from overnight experiments, collaborating with engineers to deploy computer vision models to production, and prototyping new approaches using multimodal learning with store video and sensor data. You'll present findings to product and business stakeholders, translating technical results into actionable recommendations. Throughout the day, you'll balance rigorous scientific thinking with practical engineering constraints, knowing your work directly improves the shopping experience for millions of customers in Amazon grocery stores.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! The Prime Video Title Lifecycle Presentation team sits at the intersection of science, experimentation, and customer experience. We leverage data signals and rigorous testing to present the most engaging information about our content to customers at precisely the right moment. Our mission is to ensure every customer interaction with Prime Video content is informed, relevant, and compelling in order to drive discovery and engagement across our vast catalog. We're seeking an Applied Scientist who excels at building sophisticated machine learning systems for content presentation and discovery. The ideal candidate brings deep expertise in: - Multi-modal embeddings for rich metadata representation, enabling nuanced understanding of content attributes and customer preferences - Contextualized ranking systems that adapt to customer intent, viewing context, and real-time signals - Reinforcement learning frameworks that create continuous improvement loops, allowing our systems to learn and optimize from customer interactions over time - General modeling techniques with strong fundamentals in machine learning and statistical methods - Recommender systems experience, with proven ability to build and scale personalization solutions You'll work with cutting-edge technology to solve complex problems in content discovery, leveraging large-scale data to create experiences that delight millions of Prime Video customers worldwide. Key job responsibilities As an Applied Scientist, you will have access to large datasets with billions of images and video to build large-scale machine learning systems. Additionally, you will analyze and model terabytes of text, images, and other types of data to solve real-world problems and translate business and functional requirements into quick prototypes or proofs of concept. We are looking for smart scientists capable of using a variety of domain expertise combined with machine learning and statistical techniques to invent, design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.

Are you excited about the digital media revolution and passionate about designing and delivering advanced analytics that directly influence the product decisions of Amazon's digital businesses. Do you see yourself as a champion of innovating on behalf of the customer by turning data insights into action? The Amazon Digital Acceleration Analytics team is looking for an analytical and technically skilled individual to join our team. In this role, you will invent, build and deploy state of the art machine-learning models and systems to enable and enhance the team's mission This role offers wide scope, autonomy, and ownership. You will work closely with software engineers & data engineers to put algorithms into practice. You should have strong business judgement, excellent written and verbal communication skills. The candidate should be willing to take on challenging initiatives and be capable of working both independently and with others as a team. Key job responsibilities We are looking for an experienced data scientist with strong foundations in mathematics, statistics & machine learning with exceptional communication and leadership skills, and a proven track record of delivery. In this role, You will Define a long-term science vision and roadmap for the team, driven fundamentally from our customers' needs, translating those directions into specific plans for engineering teams. Design and execute machine learning projects/products end-to-end: from ideation, analysis, prototyping, development, metrics, and monitoring. Drive end-to-end statistical analysis that have a high degree of ambiguity, scale, and complexity. Research and develop advanced Generative AI based solutions to solve diverse customer problems. About the team The MIDAS team operates within Amazon's Digital Analytics (DA) engineering organization, building analytics and data engineering solutions that support cross-digital teams. Our platform delivers a wide range of capabilities, including metadata discovery, data lineage, customer segmentation, compliance automation, AI-driven data access through generative AI and LLMs, and advanced data quality monitoring. Today, more than 100 Amazon business and technology teams rely on MIDAS, with over 20,000 monthly active users leveraging our mission-critical tools to drive data-driven decisions at Amazon scale.

Come be a part of a rapidly expanding $35 billion-dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential. The AB Go-To-Market Operations Science team (GTMO - Science) is revolutionizing sales productivity through AI-powered solutions. We develop transformative tools that help Account Executives (AEs) to prioritize accounts, recommend product features, and engage more effectively with customers. We partner closely with Product, tech, BI, sales, and marketing teams to launch and scale high-impact global AI products. We're seeking an Applied Scientist to join our team to improve the productivity and efficiency of AEs. You'll be part of expanding GenAI capabilities and scaling its impact across global markets. A successful Applied Scientist at Amazon demonstrates bias for action and operates in a startup environment, with leadership skills, and proven ability to build and manage medium-scale modeling projects, identify data requirements, build methodology and tools that are statistically grounded. We need great leaders to think big and design new solutions to solve complex problems using machine learning (ML) and Generative AI techniques to improve our customers’ experience when using AB. You have hands-on experience making the right decisions about technology, models and methodology choices. Key job responsibilities As an Applied Scientist, you will primarily leverage machine learning techniques and generative AI to outreach customers based on their life cycle stage, behavioral patterns, and purchase history. You may also perform text mining and insight analysis of real-time customer conversations and make the model learn and recommend the solutions. Your work will directly impact the trust customers place in Amazon Business. You will partner with product management and technical leadership to identify opportunities to innovate customer journey experiences. Additional responsibilities include: - Ability to understand a business problem and the available data and identify what statistical or ML techniques can be applied to answer a business question - Design and lead large projects and experiments from beginning to end, and drive solutions to complex or ambiguous problems - Use broad expertise to recommend the right strategies, methodologies, and solve challenges using statistical modeling, machine learning, optimization, and/or other approaches for quantifiable impact on the business - Build models that measure incremental value, predict growth, define and conduct experiments to optimize engagement of AB customers, and communicate insights and recommendations to product, sales, and finance partners. A day in the life In this role, you will be a technical expert with significant scope and impact. You will work with Technical Product Managers, Data Engineers, other Scientists, and Salesforce developers, to build new and enhance existing ML models to optimize customer experience. You will prototype and test new ideas, iterate quickly, and deploy models to production. Also, you will conduct in-depth data analysis and feature engineering to build robust ML models.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! We are forming a new organization within Prime Video to redefine our operational landscape through the power of artificial intelligence. As a Applied Scientist within this initiative, you will be a technical leader helping to design and build the intelligent systems that power our vision. You will tackle complex and ambiguous problems, designing and delivering scalable and resilient agentic AI and ML solutions from the ground up. You will not only write high-quality, maintainable software and models, but also mentor other scientists, influence our technical strategy, and drive engineering best practices across the team. Your work will directly contribute to making Prime Video's operations more efficient and will set the technical foundation for years to come. We're seeking candidates with strong experience in computer vision and generative AI technologies. In this role, you'll apply cutting-edge techniques in image and video understanding, visual content generation, and multimodal AI systems to transform how Prime Video operates at scale. Key job responsibilities • Lead the design and architecture of highly scalable, available, and resilient services for our AI automation platform. • Write high-quality, maintainable, and robust code to solve complex business problems, building flexible systems without over-engineering. • Act as a technical leader and mentor for other engineers on the team, assisting with career growth and encouraging excellence. • Work through ambiguous requirements, cut through complexity, and translate business needs into scalable technical solutions. • Take ownership of the full software development lifecycle, including design, testing, deployment, and operations. • Work closely with product managers, scientists, and other engineers to build and launch new features and systems. About the team This role offers a unique opportunity to shape the future of one of Amazon's most exciting businesses through the application of AI technologies. If you're passionate about leveraging AI to drive real-world impact at massive scale, we want to hear from you.

Are you a scientist passionate about advancing the frontiers of computer vision, machine learning, or large language models? Do you want to work on innovative research projects that lead to innovative products and scientific publications? Would you value access to extensive datasets? If you answer yes to any of these questions, you'll find a great fit at Amazon. We're seeking a hands-on researcher eager to derive, implement, and test the next generation of Generative AI, computer vision, ML, and NLP algorithms. Our research is innovative, multidisciplinary, and far-reaching. We aim to define, deploy, and publish pioneering research that pushes the boundaries of what's possible. To achieve our vision, we think big and tackle complex technological challenges at the forefront of our field. Where technology doesn't exist, we create it. Where it does, we adapt it to function at Amazon's scale. We need team members who are passionate, curious, and willing to learn continuously. Key job responsibilities * Derive novel computer vision and ML models or LLMs/VLMs. * Design and develop scalable ML models. * Create and work with large datasets * Work with large GPU clusters. * Work closely with software engineering teams to deploy your innovations. * Publish your work at major conferences/journals. * Mentor team members in the use of your AI models. A day in the life As a Senior Applied Scientist at Amazon, your typical day might look like this: * Dive into coding, deriving new ML models for computer vision or NLP * Experiment with massive datasets on our GPU clusters * Brainstorm with your team to solve complex AI challenges * Collaborate with engineers to turn your research into real products * Write up your findings for publication in top journals or conferences * Mentor junior team members on AI concepts and implementation About the team DiscoVision, a science unit within Amazon's UPMT, focuses on advancing visual content capabilities through state-of-the-art AI technology. Our team specializes in developing state-of-the-art technologies in text-to-image/video Generative AI, 3D modeling, and multimodal Large Language Models (LLMs).

Do you want to join an innovative team of scientists who leverage machine learning and statistical techniques to revolutionize how businesses discover and purchase products on Amazon? Are you passionate about building intelligent systems that understand and predict complex B2B customer needs? The Amazon Business team is looking for exceptional Applied Science to help shape the future of B2B commerce. Amazon Business is one of Amazon's fastest-growing initiatives focused on serving business customers, from individual professionals to large institutions, with unique and complex purchasing needs. Our customers require sophisticated solutions that go beyond traditional B2C experiences, including bulk purchasing, approval workflows, and business-grade service support. The AB-MSET Applied Science team focuses on building intelligent systems for delivering personalized, contextual service experiences throughout the customer lifecycle. We apply advanced machine learning techniques to develop sophisticated intent detection models for business customer service needs, create intelligent matching algorithms for optimal service routing based on multiple variables including customer value, maturity, effort, and issue complexity, build predictive models to enable proactive service interventions, design recommendation systems for self-service solutions, and develop ML models for automated service resolution. As an Applied Scientist on the team, you will design and develop state-of-the-art ML models for service intent classification, routing optimization, and customer experience personalization. You will analyze large-scale business customer interaction data to identify patterns and opportunities for automation, create scalable solutions for complex B2B service scenarios using advanced ML techniques, and work closely with engineering teams to implement and deploy models in production. You will collaborate with business stakeholders to identify opportunities for ML applications, establish automated processes for model development, validation, and maintenance, lead research initiatives to advance the state-of-the-art in B2B service science, and mentor other scientists and engineers in applying ML techniques to business problems.

We are seeking a Principal Applied Scientist to lead research and development in automated reasoning, formal verification, and program analysis. You will drive innovation in making formal methods practical and accessible for real-world systems at cloud scale. Key job responsibilities - Lead research initiatives in automated reasoning, formal verification, SMT solving, model checking, or program analysis - Design and implement novel algorithms and techniques that advance the state of the art - Mentor and guide applied scientists, research scientists, and engineers - Collaborate with product teams to transition research into production systems - Define technical vision and strategy for automated reasoning initiatives - Represent AWS in the academic and research community - Drive cross-organizational impact through technical leadership About the team The Automated Reasoning Group at AWS develops and applies cutting-edge formal methods and automated reasoning techniques to ensure the security, reliability, and correctness of AWS services and customer applications. Our work innovates tools and services to perform verification at scale and apply them to build safe and secure systems at AWS. We are also pioneering the use of formal verification and automated reasoning to develop agentic systems, ensuring AI agents operate within defined safety boundaries.

MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Applied Scientist III Job Location: Chicago, Illinois Job Number: AMZ9675101 Position Responsibilities: Participate in the design, development, evaluation, deployment and updating of data-driven models and analytical solutions for machine learning (ML) and/or natural language (NL) applications. Develop and/or apply statistical modeling techniques (e.g. Bayesian models and deep neural networks), optimization methods, and other ML techniques to different applications in business and engineering. Routinely build and deploy ML models on available data, and run and analyze experiments in a production environment. Identify new opportunities for research in order to meet business goals. Research and implement novel ML and statistical approaches to add value to the business. Mentor junior engineers and scientists. Position Requirements: Master’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and two years of research or work experience in the job offered, or as a Research Scientist, Research Assistant, Software Engineer, or a related occupation. Employer will accept a Bachelor’s degree or foreign equivalent degree in Computer Science, Machine Learning, Engineering, or a related field and five years of progressive post-baccalaureate research or work experience in the job offered or a related occupation as equivalent to the Master’s degree and two years of research or work experience. Must have one year of research or work experience in the following skill(s): (1) programming in Java, C++, Python, or equivalent programming language; and (2) conducting the analysis and development of various supervised and unsupervised machine learning models for moderately complex projects in business, science, or engineering. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. 40 hours / week, 8:00am-5:00pm, Salary Range $167,100/year to $226,100/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits.#0000

Amazon is looking for a passionate and inventive scientist to advance the science in foundational models and Agentic AI. Specifically, as part of our science team in Amazon AWS Agentic AI, you will lead the research and development of techniques for efficient and effective Agent optimization/learning, through various techniques ranging from model fine-tuning (e.g. RL) to context optimization, as a foundational layer for AWS customers to build reliable and performant Agents. You will have the opportunity to take a product from zero to one by influencing directly the product and science roadmap, and impact millions of our customers. You will also gain hands on experience with Amazon’s large-scale computing resources to accelerate advances in foundation models. Job Responsibility * Develop short-term and long-term science roadmap for research in the broad area of Agent optimization/learning, which could range from RL reward shaping, training efficiency optimization, to automatic prompt optimization and techniques to learn from agent memory. * Develop concrete science plan, implement and validate research idea before moving it to production * Collaborate across product and engineering teams to transfer science innovations into AWS customer facing product. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.