Careers

As a Applied Science Manager within Alexa in the Conversational Modeling & Learning Org, you will bring business and industry context to science and technology decisions. You will set the standard for scientific excellence for your team and make decisions that affect the way we build and integrate LLMs for powering Alexa. You solicit differing views across your team and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. In this role, you will innovate in the fastest-moving fields of LLMs, in particular in how to build LLMs including all phases (CPT, SFT, LHF) that works at Alexa scale. If you are deeply familiar with LLMs, natural language processing, and machine learning and have experience managing high-performing research teams, this may be the right opportunity for you. Our fast-paced environment requires a high degree of independence in making decisions and driving ambitious research agendas all the way to production. You will work with other science and engineering teams as well as business stakeholders to maximize velocity and impact of your team's contributions. It's an exciting time to be a leader in AI research, and LLMs in particular. In Amazon's CAMEL Org, you can make your mark by improving Amazon customers worldwide using Alexa on daily basis! Key job responsibilities You will be responsible for leading a highly performing science team, defining key research directions for the team, building a science roadmap and executing it. You will conduct science experiments by yourself to form your own intuition and help the team direction. You will communicate experiments results, milestones and roadmap delivery to various stakeholders in the Org. You will be working with your team members to grow their careers and achieve their career aspirations. You will be technically quite solid and with a passion for building scalable science and engineering solutions. About the team Alexa is the intelligent agent that powers Echo and other devices designed around your voice. Our team is creating the science and technology behind Alexa. We’re working hard, having fun, and making history. Come join our team! You will have an enormous opportunity to impact the customer experience, design, architecture, and implementation of a product used every day by people you know.

Have you ever wondered how Amazon designs and builds its vast transportation and supply chain network? Do you get excited about optimizing global supply chain operations to reduce costs and enhance efficiency? If you thrive in a fast-paced environment and are eager to make a significant impact on a global scale, we want to hear from you! We are the Intelligence & Industrialization (I&I) team within the Global Supply Chain and Transportation Procurement/ Amazon Customs & Trade (GSCTP/ ACT) organization, at the forefront of 3P transportation logistics procurement and customs & trade operations. We are seeking an experienced and talented data scientist passionate about applying science and machine learning techniques to uncover actionable insights for business decision-making. Examples of these decisions include configuring contractual stipulations, negotiating optimal terms with vendors, and minimizing trade penalty risks and operational delays in customs clearance. The successful candidate must work from concept to execution with minimal guidance, influence system and process changes with science thought leadership, and make trade-off recommendations for short-term vs. long-term business needs. Key job responsibilities - Work closely with business stakeholders to identify data science use cases, build consensus on project priorities based on data availability, science applicability, implementation challenges, and business impact. - Lead large data science projects with significant business impact, requiring expertise in both business and technical domains. - Conduct advanced statistical analyses to uncover causal and other relationships among business metrics and operational characteristics. - Design and develop robust forecasting models for freight rates, customer demand, and transportation capacity across various dimensions such as geography and mode. - Build and implement robust ML models for customer segmentation, profitability maximization, performance outlier identification, and risk prediction. - Leverage state-of-the-art LLM models to build AI tools that reduce manual processes and increase business productivity, such as extracting key terms from vendor contracts, answering SOP and business review questions, and writing narratives and executive summaries. - Educate non-technical business audience on complex modeling concepts, and explain modeling results, implications, and performance in an accessible manner. - Collaborate with BIEs, DEs, and other scientists to design and implement end-to-end software solutions powered by science - Coach junior scientists and mentor fellow data team members in data science best practices, methodologies, techniques, and trends. About the team The Intelligence & Industrialization (I&I) Team is a functional data analytics sub team embedded across GSCTP & ACT. Global Supply Chain and Transportation Procurement (GSCTP) is an organization under worldwide operations that manages over 100 third-party supply chain and transportation service providers for Amazon; holding strategic relationships with major providers across modes of transportation, and responsible for an annual spend in excess of $22B. GSCTP’s mission is to secure capacity from third-party providers, increase cost efficiencies of the business, expand supplier capabilities, and improve the quality of our products and services. Amazon Customs & Trade (ACT) is an expanding business unit under worldwide operations for Customs Brokerage services. Customs brokerage involves the coordination of a complex network of sellers, shippers, logistics service providers (LSP), compliance, and government authorities to facilitate clearance of goods for cross-border transportation. Timely submission of documents and coordination with customs agents to ensure hassle free clearance of shipments is a crucial step in the logistics process to ensure on-time delivery of products to our customers.

The Automated Reasoning Group is looking for an Applied Scientist with interest in building scalable machine learning systems. You will be part of a world-class team building the next generation of neuro-symbolic tools and services by combining Automated Reasoning and Machine Learning. AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet of Things. You will apply your knowledge to propose solutions, create software prototypes, and move prototypes into production systems using modern software development tools and methodologies. In addition, you will support and scale your solutions to meet the ever-growing demand of customer use. You will use your strong verbal and written communication skills, are self-driven and own the delivery of high quality results in a fast-paced environment. Each day, hundreds of thousands of developers make billions of transactions worldwide on AWS. They harness the power of the cloud to enable innovative applications, websites, and businesses. Using automated reasoning technology and mathematical proofs, AWS allows customers to answer questions about security, availability, durability, and functional correctness. We call this provable security, absolute assurance in security of the cloud and in the cloud. See https://aws.amazon.com/security/provable-security/ As an Applied Scientist in AWS AI, you will play a pivotal role in shaping the definition, vision, design, roadmap and development of product features from beginning to end. You will: * Define and implement new neuro-symbolic applications that employ scalable and efficient approaches to solve complex problems using Automated Reasoning and Machine Learning * Apply software engineering best practices to ensure a high standard of quality for all team deliverables * Work in an agile, startup-like development environment, where you are always working on the most important stuff * Deliver high-quality scientific artifacts * Work with the team to help drive business decisions Key job responsibilities * Design and implement scalable neuro-symbolic systems using automated reasoning and machine learning. * Collaborate closely with internal and external users to understand their requirements for AI agents and guardrails. * Proactively identify and explore new opportunities for deploying and leveraging neuro-symbolic solutions across various domains. About the team Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We are seeking a passionate, talented, and inventive individual to join the Applied AI team and help build industry-leading technologies that customers will love. This team offers a unique opportunity to make a significant impact on the customer experience and contribute to the design, architecture, and implementation of an innovative product. Key job responsibilities On our team you will push the boundaries of ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team. We are seeking an experienced Scientist who combines superb technical, research, analytical and leadership capabilities with a demonstrated ability to get the right things done quickly and effectively. This person must be comfortable working with a team of top-notch developers and collaborating with our research teams. We’re looking for someone who innovates, and loves solving hard problems. You will be expected to have an established background in building highly scalable systems and system design, great communication skills, and a motivation to achieve results in a fast-paced environment. You should be somebody who enjoys working on complex problems, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. A day in the life You will be responsible for developing and maintaining the systems and tools that enable us to accelerate knowledge operations and work in the intersection of Science and Engineering. You will push the boundaries of ML and Generative AI techniques to scale the inputs for hundreds of billions of dollars of annual revenue for our eCommerce business. If you have a passion for AI technologies, a drive to innovate and a desire to make a meaningful impact, we invite you to become a valued member of our team. About the team The mission of the Applied AI team is to enable organizations within Worldwide Amazon.com Stores to accelerate the adoption of AI technologies across various parts of our business. We are looking for an Applied Scientist to join our Applied AI team to work on LLM-based solutions.

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Applied Scientist, to support the development and implementation of state-of-the-art algorithms and models for supervised fine-tuning and reinforcement learning through human feedback and and complex reasoning; with a focus across text, image, and video modalities. As an Applied Scientist, you will play a critical role in supporting the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in Gen AI Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results Think big about the arc of development of Gen AI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports

Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is one of the world’s leading digital video services, and we’re just getting started changing the way millions of people around the world enjoy content. Now available in more than 200 countries and territories, Prime Video offers customers the broadest selection of any on-demand video service, including our critically-acclaimed Amazon Originals Series such as The Boys, The Marvelous Mrs. Maisel, The Underground Railroad; UK-produced hit Amazon Original series like Good Omens, The Grand Tour, All or Nothing: Tottenham Hotspur and forthcoming drama series like The Power, Jungle and The Rig; exclusive TV shows like Nine Perfect Strangers and Little Fires Everywhere; and movies like Coming 2 America, Borat Subsequent Moviefilm and Without Remorse plus live sport including ATP and WTA Tour and US Open Tennis, Autumn Nations rugby and Premier League football. Amazon Studios is the movies and television development and production arm of Amazon. It is our role to produce original content and license studio programs worldwide in exclusive service of Amazon’s Prime Video customers. We need your passion, innovative ideas, and creativity to help take us to new heights. Do you want to work at the intersection of Engineering, Machine Learning, Data Science, and GenAI? Do you like inventing, growing and learning from the world-class engineers and scientists? If so, we want to hear from you! We are seeking a seasoned senior scientist with expertise in computer vision to join the Amazon Studios AI Labs team. This is a hybrid applied science and engineering team that is developing bleeding edge AI solutions to enhance efficiency, elevate creativity, and ultimately redefine industry standards, ensuring that every decision is accelerated by intelligence and foresight. We need your passion, innovative ideas, and creativity to help take us to new heights. Key job responsibilities We are looking for a Senior Applied Scientist with domain expertise in Computer Vision who wil lead development of new algorithms and E2E solutions. You will be part of a team of applied scientists and software development engineers responsible for research, design, development and deployment of algorithms into production pipelines. As a technologist, you will also drive publications of original work in top-tier conferences in Computer Vision and Machine Learning. You will be expected to deal with ambiguity! We're looking for someone with outstanding analytical abilities and someone comfortable working with cross-functional teams and systems. You must be a self-starter and be able to learn on the go. A day in the life As a senior applied scientist at Amazon, you'll be diving deep into groundbreaking computer vision and ML challenges. Your typical day involves architecting large-scale ML systems, collaborating with cross-functional teams, and mentoring junior scientists. You'll start with stand-ups, then transition to developing novel CV algorithms for product features impacting millions of customers. Afternoons often include technical deep-dives, reviewing research papers, and driving technical strategy discussions with leadership. You'll work with massive datasets, optimize model performance, and ensure production readiness. We value your ability to balance scientific innovation with practical business impact while maintaining Amazon's high technical bar. #AmazonCareers #MachineLearning #ComputerVision About the team This role is in a team that is building a new family of AI products for Amazon Studios. This team is considered strategic and has visibility with Prime Video Amazon Studios leadership at the highest levels. The role offers a chance to build and launch new AI services from the ground up, contribute to exceeding the state of the art in computer vision (CV) and machine learning (ML) technology, and work closely with an exceptional group of product, engineering, and science leaders.

Do you want a role with deep meaning and the ability to have a global impact? Hiring top talent is not only critical to Amazon’s success – it can literally change the world. It took a lot of great hires to deliver innovations like AWS, Prime, and Alexa, which make life better for millions of customers around the world. As part of the Intelligent Talent Acquisition (ITA) team, you'll have the opportunity to reinvent Amazon’s hiring process with unprecedented scale, sophistication, and accuracy. ITA is an industry-leading people science and technology organization made up of scientists, engineers, analysts, product professionals, and more. Our shared goal is to fairly and precisely connect the right people to the right jobs. Last year, we delivered over 6 million online candidate assessments, driving a merit-based hiring approach that gives candidates the opportunity to showcase their true skills. Each year we also help Amazon deliver billions of packages around the world by making it possible to hire hundreds of thousands of associates in the right quantity, at the right location, at exactly the right time. You’ll work on state-of-the-art research with advanced software tools, new AI systems, and machine learning algorithms to solve complex hiring challenges. Join ITA in transforming Amazon's hiring landscape and making a meaningful difference in people's lives. Together, we can solve the world's toughest hiring problems. Within ITA, the Global Hiring Science (GHS) team designs and implements innovative hiring solutions at scale. We work in a fast-paced, global environment where we use research to solve complex problems and build scalable hiring products that deliver measurable impact to our customers. We are seeking selection researchers with a strong foundation in hiring assessment development, legally-defensible validation approaches, research and experimental design, and data analysis. Preferred candidates will have experience across the full hiring assessment lifecycle, from solution design to content development and validation to impact analysis. We are looking for equal parts researcher and consultant, who is able to influence customers with insights derived from science and data. You will work closely with cross-functional teams to design new hiring solutions and experiment with measurement methods intended to precisely define exactly what job success looks like and how best to predict it. Key job responsibilities What you’ll do as a GHS Research Scientist: - Design large-scale personnel selection research that shapes Amazon’s global talent assessment practices across a variety of topics (e.g., assessment validation, measuring post-hire impact) - Partner with key stakeholders to create innovative solutions that blend scientific rigor with real-world business impact while navigating complex legal and professional standards - Apply advanced statistical techniques to analyze massive, diverse datasets to uncover insights that optimize our candidate evaluation processes and drive hiring excellence - Explore emerging technologies and innovative methodologies to enhance talent measurement while maintaining Amazon's commitment to scientific integrity - Translate complex research findings into compelling, actionable strategies that influence senior leader/business decisions and shape Amazon's talent acquisition roadmap - Write impactful documents that distill intricate scientific concepts into clear, persuasive communications for diverse audiences, from data scientists to business leaders - Ensure effective teamwork, communication, collaboration, and commitment across multiple teams with competing priorities A day in the life Imagine diving into challenges that impact millions of employees across Amazon's global operations. As a GHS Research Scientist, you'll tackle questions about hiring and organizational effectiveness on a global scale. Your day might begin with analyzing datasets to inform how we attract and select world-class talent. Throughout the day, you'll collaborate with peers in our research community, discussing different research methodologies and sharing innovative approaches to solving unique personnel challenges. This role offers a blend of focused analytical time and interacting with stakeholders across the globe.

Amazon Web Services (AWS) is the world leader in providing a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world! Passionate about building, owning and operating massively scalable systems? Want to make a billion-dollar impact? If so, we have an exciting opportunity for you. The AWS Managed Operations (MO) organization was founded in April 2023, with the objective to reduce operational load and toil through long-term engineering projects. MO is building the best-in-class engineering and operations team that will own the day-to-day operations for AWS Regions; improving the availability, reliability, latency, performance and efficiency to operate AWS regions. The AWS Managed Operations Data Science (MODS) Team is looking for a Data Scientist to lead the research and thought leadership to drive our data and insight strategy for AWS. You will be expected to serve as a Full Stack Data Scientist. You will be responsible for driving data-driven transformation across the organization. In this role, you will be responsible for the end-to-end data science lifecycle, from data exploration and feature engineering and ETL to model development. You will leverage a diverse set of tools and technologies, including SQL, Python, Spark, Hugging Face and various machine learning frameworks, to tackle complex business problems and uncover valuable insights. Your product analytics research will provide direction on the technology strategy of the Managed Operations organization. Your Decision Science artifacts will provide insights that inform AWS' Operations and Site Reliability Engineering teams. You will work on ambiguous and complex business and research science problems at scale. You are and comfortable working with cross-functional teams and systems. This position requires that the candidate selected be a U.S. citizen. 10012 Key job responsibilities - Collaboration & Cross Functional Relationships: Interact with business and software teams to understand their business requirements and operational processes - Data Exploration and Analysis: Conduct in-depth exploratory data analysis to understand the structure, quality, and patterns within complex datasets. Apply statistical and machine learning techniques to extract insights, identify trends, and uncover hidden relationships in the data. - Business Insights and Recommendations: Frame business problems into scalable solutions; translate complex data insights and model outputs into actionable recommendations that address the organization's strategic objectives. - Data Pipeline and Infrastructure: Contribute to the design and implementation of data pipelines, data lakes, and other data infrastructure components to support the organization's data-driven initiatives. - Metric Development and Monitoring: Define and develop advanced, customized metrics and key performance indicators (KPIs) that capture the nuances of the organization's strategic objectives and operational complexities. Continuously monitor and evaluate the performance of metrics - Prototype models by using high-level modeling languages such as R or in software languages such as Python. A software team will be working with you to transform prototypes into production. - Documentation & Continuous Improvement: Create, enhance, and maintain technical documentation A day in the life Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Utility Computing (UC) AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. About the team The MODS team is driven by a shared vision of achieving operational excellence through data analytics and machine learning. We provide actionable insights to allow our stakeholders to manage operational posture and operator experience and drive sustainable, safe, and efficient operations. We define, monitor, and predict metrics to provide recommendations on AWS operations that are diagnostic (why something happened), predictive (what will happen) and prescriptive (best course of action) in nature. We are a customer obsessed team driving lean operations in all of AWS through actionable insights and data strategies that drive process improvement. This position requires that the candidate selected be a U.S. citizen.

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers, and are excited for what’s to come. Check out more information about Prime Air on the About Amazon blog (https://www.aboutamazon.com/news/transportation/amazon-prime-air-delivery-drone-reveal-photos). If you are seeking an iterative environment where you can drive innovation, apply state-of-the-art technologies to solve real world delivery challenges, and provide benefits to customers, Prime Air is the place for you. Come work on the Amazon Prime Air Team! We are seeking a highly skilled Navigation Scientist to help develop advanced algorithms and software for our Prime Air delivery drone program. In this role, you will conduct comprehensive navigation analysis to support cross-functional decision-making, define system architecture and requirements, contribute to the development of flight algorithms, and actively identify innovative technological opportunities that will drive significant enhancements to meet our customers' evolving demands. Export Control License: This position may require a deemed export control license for compliance with applicable laws and regulations. Placement is contingent on Amazon’s ability to apply for and obtain an export control license on your behalf.

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Senior Applied Scientist, to lead the development and implementation of state of the art customization and distillation algorithms and models for supervised fine-tuning and reinforcement learning through human feedback; with a focus across text, image, and video modalities. As a Senior Applied Scientist, you will play a critical role in driving the development of Generative AI (Gen AI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in Gen AI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports - Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the team - Help Amazon lead the state of the art through scientific publications