Careers

Live Playback and Operations organization owns the live and 24/7 linear channel playback experience from content ingestion and signal acquisition, encoding (H.264/AVC, H.265/HEVC, AV1 etc) and streaming technologies (DASH, HLS, Smooth streaming, Low Latency), feature development (time shifted viewing, replays) to content distribution and delivery (CDN capacity management & load balancing) to the end customer for Prime Video. In addition, the organization handles the D2C (direct to consumer) app and Media Asset delivery for ~50 affiliates for MGM+. To run everything end-to-end at Amazon scale the org owns operations (active monitoring and incident response), instrumentation, infrastructure (on-premise & cloud encoders, direct connects, transport fiber, satellite), and tooling for these areas. Prime Video streams thousands of Amazon produced and third party live events per year in addition to thousands of linear stations globally. We achieve that with high-availability, low-latency, using different formats on approximately 1 billion devices, and do that for millions of customers with the best possible audio-video experience and frugal use of infrastructure and people. This is made possible through the use of advanced technology and science to automate operations, high judgment decision support systems and the infrastructure to deliver complex services simply, reliably and consistently. The Principal Applied Scientist leads innovation across a broad range of specialist areas. These include use of AI for routing content through our vast video delivery network, optimization of video operations, automation of signal processing, identification of defects and anomalies, predicting granular delivery capacity needs using public and private data, and much more. We have advanced capabilities in dedicated groups for low latency content delivery and computer vision quality analysis. Our organization is globally dispersed with an existing science group that has research collaborations with multiple US and European Universities, science publishing, contributions to industry standards and patents. The leader in this role will grow our science broadly across the organization, opening opportunities for innovation and use of cutting-edge science in areas where we see the potential to make significant impact to the service we provide to our customers and how we do that efficiently and effectively at Amazon scale. The scope of the role is broad and reports into the Director of the organization with the intention of steering our science strategy across a wide range of areas. This includes spotting opportunities, connecting with science and engineering leaders across Amazon. It is also required that the leader brings industry and university research context into the organization. The technology landscape changes fast and we make careful choices to balance vendor partnership along with self-build decisions to trade-off moving fast with owning core capabilities. The problems and challenges we face tomorrow may be quite different from those today, and the technology we need to innovate for our customers to go faster, increase our quality, and expand the range of products we provide to customers. The Principal is a key advisor to the Director and leadership team of the organization with the skills to communicate complex subjects simply both orally and in written form to influence our strategic and tactical decisions. You probe assumptions, illuminate pitfalls, bring clarity, and generate shared understanding on science topics. As an Applied Scientist, it is a 'hands-on' science leadership role, and requires opining on decisions that affect the way we create, build, and evaluate scientific solutions. Your views are influential in which research directions we invest in, the universities we collaborate with, and the outcome results. You grow other science leaders, mentoring and coaching them and develop science knowledge and application widely across the organization through educating leaders at multiple levels. You acquire expertise yourself to keep across trends and steer Prime Video in the best direction to invest and the benefits that will accrue from that. Your influence stretches across multiple, diverse teams, globally, and across organizational boundaries. Our science overall is stronger, our understanding of science topics is deeper and broader, and the programs we invest in generate impactful outcomes through your leadership. The role expects you to have a direct science output yourself in a strategic area, connecting with professors at leading universities, speaking and representing Amazon at conferences and industry events and influencing industry standard bodies. You are a thought leader and represent us on specific topics. You are connected with industry and standardization bodies and recognized in those communities. You publish, co-author, and review publications and secure our intellectual property through patents. Key job responsibilities The Playback Development & Operations Principal Scientist is a subject matter expert recognized as a thought leader in a particular science discipline at a global level. For instance, you serve as an Area Chair at peer-reviewed conferences or as a senior program committee member. The role requires connection with internal and external research groups and you are expected to be active in the academic community and have relationships with multiple universities. Your track record includes research, publications, or intellectual property, and application of that domain expertise into real-world problems. The role expects that you will continue to publish in top-ranking journals and present at leading conferences. As a trusted advisor to senior leadership, you are an expert in state-of-the-art methodologies in at least one area of computer science, natural language processing, computer vision, video signal processing, Gen AI, content distribution, networking or other similar topics. As the senior science leader in a large organization, you will develop talent in Prime Video, through involvement in the hiring process, annual evaluations, and promotion assessments. You will develop other science leaders and have a background of growing multiple other experts to an advanced level, perhaps as a PhD advisor or as an industry leader. You have prior experience of getting technology across the line, and have written critical path code or algorithms in the past, and you could be hands on and own most complex and key algorithms when necessary. You understand the concerns of both software engineers and are familiar with research methods used in modern science. In current and previous roles, you have examples where you delivered scientifically complex solutions into production that are innovative and impactful. You can articulate those problems clearly, communicating core science concepts simply, and the resulting benefits. You are up to date with modern trends in compute science. You can speak confidently and influence opinion both at VP level and with junior engineers on the application and opportunities of Machine Learning and Generative AI. You are familiar and have hands-on experience using large language models, transformer architectures, and recent innovations. Ideally, you are also familiar with an aspect of audio-video signal processing, computer vision, or networking/media distribution technology and research. You will prepare and deliver artifacts that set the standard for Prime Video science leadership and engineering excellence. Your science writing and where applicable algorithms, analysis, and research results serve as example within the organization. The research you lead and influence will have results that are demonstrated in service/product features and efficiencies in operations. You collaborate effectively with other leaders to get things done. Your involvement makes science easier to generate impact and saves effort for the organization as a whole to progress our objectives. You do that through advising senior leaders and bringing understanding to complex subjects. You move fast, both to resolve ambiguity and bring innovative solutions to intrinsically hard, previously unsolved problems. To do that, you identify opportunities and convince other leaders by bringing them along with your ideas. You use metrics, data, and analysis to make informed decisions. You lead research that takes balanced risks that inform our future. You not only dive into the immediate pain points but also set the long term science roadmap and vision for the next 3-5 years.

DESCRIPTION The Digital Acceleration (DA) team in India is seeking a talented, self-driven Applied Scientist to work on prototyping, optimizing, and deploying ML algorithms for solving Digital businesses problems. Key job responsibilities - Research, experiment and build Proof Of Concepts advancing the state of the art in AI & ML. - Collaborate with cross-functional teams to architect and execute technically rigorous AI projects. - Thrive in dynamic environments, adapting quickly to evolving technical requirements and deadlines. - Engage in effective technical communication (written & spoken) with coordination across teams. - Conduct thorough documentation of algorithms, methodologies, and findings for transparency and reproducibility. - Publish research papers in internal and external venues of repute - Support on-call activities for critical issues BASIC QUALIFICATIONS - Experience building machine learning models or developing algorithms for business application - PhD, or a Master's degree and experience in CS, CE, ML or related field - Knowledge of programming languages such as C/C++, Python, Java or Perl - Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing - Proficiency in coding and software development, with a strong focus on machine learning frameworks. - Understanding of relevant statistical measures such as confidence intervals, significance of error measurements, development and evaluation data sets, etc. - Excellent communication skills (written & spoken) and ability to collaborate effectively in a distributed, cross-functional team setting. PREFERRED QUALIFICATIONS - 3+ years of building machine learning models or developing algorithms for business application experience - Have publications at top-tier peer-reviewed conferences or journals - Track record of diving into data to discover hidden patterns and conducting error/deviation analysis - Ability to develop experimental and analytic plans for data modeling processes, use of strong baselines, ability to accurately determine cause and effect relations - Exceptional level of organization and strong attention to detail - Comfortable working in a fast paced, highly collaborative, dynamic work environment

AWS AI is looking for passionate, talented, and inventive Applied Scientists with a strong machine learning background to help build industry-leading Conversational AI Systems. Our mission is to provide a delightful experience to Amazon’s customers by pushing the envelope in Natural Language Understanding (NLU), Dialog Systems including Generative AI with Large Language Models (LLMs) and Applied Machine Learning (ML). As part of our AI team in Amazon AWS, you will work alongside internationally recognized experts to develop novel algorithms and modeling techniques to advance the state-of-the-art in human language technology. Your work will directly impact millions of our customers in the form of products and services that make use language technology. You will gain hands on experience with Amazon’s heterogeneous text, structured data sources, and large-scale computing resources to accelerate advances in language understanding. We are hiring in all areas of human language technology: NLU, Dialog Management, Conversational AI, LLMs and Generative AI. A day in the life The Amazon Web Services (AWS) Next Gen DevX (NGDE) team uses generative AI and foundation models to reimagine the experience of all builders on AWS. From the IDE to web-based tools and services, AI will help engineers work on large and small applications. We explore new technologies and find creative solutions. Curiosity and an explorative mindset can find a place here to impact the life of engineers around the world. If you are excited about this space and want to enlighten your peers with new capabilities, this is the team for you. We are open to hiring candidates to work out of one of the following locations: Santa Clara, CA, USA About the team AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Our AI Center of Excellence builds data-driven automation capabilities to support core operations at global scale. We leverage off the sciences of data, information processing, machine learning, and generative AI to improve user experience, automation, service resilience, and operational efficiency. Our work expands AI-driven capabilities of our businesses in primarily Retail and IT with global impact. Key job responsibilities We're seeking an experienced Applied Science Manager to guide our team in creating practical AI solutions for real-world problems. In this role, you will: • Oversee the development of AI applications that meet business needs • Ensure our team stays current with advancements in machine learning and data science • Balance theoretical knowledge with practical implementation • Mentor team members and foster a collaborative work environment • Work closely with customers and partners to understand their requirements You should have a strong background in AI/ML, proven leadership skills, and the ability to translate complex concepts into actionable plans. We value your expertise in bridging the gap between research and application. A day in the life Your daily work will be diverse and dynamic. You'll collaborate with scientists and ML engineers, reviewing data processing approaches and machine learning models. You'll plan and oversee large-scale experiments, balancing immediate project needs with long-term scientific initiatives. Typical tasks include solving complex data science problems, developing ML/AI solutions for automation and insights, and interacting with internal partners. You'll stay connected to production environments to ensure customer needs are met. Mentoring team members and leading educational sessions on AI/ML best practices will be part of your role. This position requires adaptability, as you'll switch between technical work, strategic planning, and people management throughout your day. About the team We work side by side to address the technical challenges of automation, service resilience, and operational efficiency across a variety of products, softwares, and systems. Our scientists and machine learning engineers work in synergy to solve hard problems and enrich each other's skills. Together, we are a powerful team of specialists in EU and NA bringing the potential of practical ML and AI to the max with impact on millions of Amazon customers.

The Artificial General Intelligence (AGI) team is looking for a highly skilled and experienced Senior Applied Scientist, to lead the development and implementation of cutting-edge algorithms and models for supervised fine-tuning and reinforcement learning through human feedback; with a focus across text, image, and video modalities. As a Senior Applied Scientist, you will play a critical role in driving the development of Generative AI (GenAI) technologies that can handle Amazon-scale use cases and have a significant impact on our customers' experiences. Key job responsibilities - Collaborate with cross-functional teams of engineers, product managers, and scientists to identify and solve complex problems in GenAI - Design and execute experiments to evaluate the performance of different algorithms and models, and iterate quickly to improve results - Think big about the arc of development of GenAI over a multi-year horizon, and identify new opportunities to apply these technologies to solve real-world problems - Communicate results and insights to both technical and non-technical audiences, including through presentations and written reports - Mentor and guide junior scientists and engineers, and contribute to the overall growth and development of the team

Amazon is looking for talented Postdoctoral Scientists to join our Forward Looking Initiatives & Technology Enablers (FLITE) Team for a one-year, full-time research position. The Forward Looking Initiatives & Technology Enablers (FLITE) Team. FLITE’s charter is to enable Amazon Robotics Manipulation Organization to innovate on advanced technology development. The research work for this position will explore generalization of grasp policies in simulation and on novel hardware platforms. The Postdoc will research, propose, and develop policies by leveraging the state-of-the-art visuomotor polices, data-efficient reinforcement learning methods, and foundation models for robotic perception and manipulation. The candidate will prototype algorithms in simulation and then deploy promising solutions to real and novel hardware. They will provide direction on where we should be focusing our efforts in this rapidly developing field and innovate and iterate on deep learning solutions for robotic manipulation. Key job responsibilities • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise.

Amazon is looking for a talented Postdoctoral Scientist to join our Perfect Order Experience (POE), Trustworthy Shopping Experience (TSE) team for a one-year, full-time research position. Postdoctoral Scientists will drive data-driven innovations in decision optimization and causal inference. In this role, you will have the opportunity to: - Leverage advanced statistical techniques and machine learning models to extract valuable insights from historical data and comparable item information. - Tackle data scarcity challenges by developing innovative approaches to maximize the utility of available data sources. - Collaborate with cross-functional teams to develop and deploy production-ready solutions. - Participate in research activities, including publishing papers, attending conferences, and collaborating with academic institutions to advance the state-of-the-art in relevant fields. Key job responsibilities In this role you will: • Work closely with a senior science advisor, collaborate with other scientists and engineers, and be part of Amazon’s vibrant and diverse global science community. • Publish your innovation in top-tier academic venues and hone your presentation skills. • Be inspired by challenges and opportunities to invent cutting-edge techniques in your area(s) of expertise. About the team We are a Center of Excellence of building economic solutions to optimize the return of investment at the program level and at the decision level. We focus on projects that have the largest impact and greatest long term potential across the business. Our products are models, scalable services and actionable insights. We proactively identify and explore opportunities on behalf of our business partners.

Are you excited by the idea of inventing new experiences on the most visited shopping page - amazon.com? Can you imagine saving millions of shoppers' time worldwide by presenting them with compelling products, services, and offers on Amazon homepage and product detail pages? Are you looking forward to solving challenging problems that blend business, scientific, and engineering disciplines? We work with billions of products and measure our impact in $'00 millions. Join us, be part of the shopping revolution, make history, and earn bragging rights! Key job responsibilities - Utilize artificial intelligence (includes Generative AI), causal inference, and creative problem-solving skills to improve one of the most significant ecommerce algorithms that impacts millions of shoppers and sellers in the planet. - Partner closely with engineers to put your research and ideas into production on Amazon.com. - Leverage your science expertise to research and deliver novel solutions to explore emerging problem spaces, and create or organize knowledge around them. - Publish papers and file patents to contribute to the machine learning community. - Present ideas to senior leadership (Sr. Managers and above) and mentor Applied Scientists and Engineers with an interest in artificial intelligence. - Provide scientific consultation and influence teams beyond your immediate group, such as, Personalization, Media content teams, and Ads. About the team Buying Experience (BuyX) connects shoppers worldwide with the best product and offer evaluation experiences. Our Homepage guides customers to their next discovery—whether restocking essentials or exploring new Amazon services—through personalized, engaging content. On the Detail Page, we showcase products with tailored experiences across geographies and intents. Our team drives innovation through advanced algorithms, insightful product comparisons, dynamic content policies, and scalable architecture, ensuring every customer makes confident, informed decisions with each visit. We are a team of Scientists, Economists, and Engineers, working together to realize this mission. We operate in a diverse space that includes modeling of customer purchase behavior, advanced simulation and experimentation. We employ a variety of AI/ML, and econometric techniques.

We are seeking a talented applied researcher to join the Whole Page Planning and Optimization (WPPO) Science team in Search. The latest data from Business Insider shows that almost 50% of online shoppers visit Amazon first. The Search WPPO Science team is responsible for developing reinforcement learning systems for the next generation Amazon shopping experience and delivering it to millions of customers. We believe that shopping on Amazon should be simple, delightful, and full of WOW moments for EVERYONE, whether you are technically savvy or new to online shopping. As an Applied Scientist, you will be working closely with a team of applied scientists and engineers to build systems that shape the future of Amazon's shopping experience by automatically generating relevant content and building a whole page experience that is coherent, dynamic, and interesting. You will improve ranking and optimization in our algorithm. You will participate in driving features from idea to deployment, and your work will directly impact millions of customers. You are going to love this job because you will: * Apply state-of-the-art Machine Learning (ML) algorithms, including Deep Learning and Reinforcement Learning, to improve hundreds of millions of customers’ shopping experience. * Have measurable business impact using A/B testing. * Work in a dynamic team that provides continuous opportunities for learning and growth. * Work with leaders in the field of machine learning. Joining this team, you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon.com (AMZN), one of the world's leading internet companies. We provide a highly customer-centric, team-oriented environment. A successful candidate will have a solid research background in machine learning and reinforcement learning algorithms, customer obsession, great communication skills, and the motivation to achieve results in a fast-paced environment.

Amazon's Optimal Inventory Health (OIH) org in Supply Chain Optimization (SCOT) group is looking for a Principal Applied Scientist to optimize one of the most complex eCommerce systems in the world. The Optimal Inventory Health (OIH) drives long-term cash flow (LTFCF) growth by determining optimal inventory dispositions under uncertainties in demand, pricing, and supply across Amazon’s 21 marketplaces global network. OIH is in the unique position within SCOT to drive the joint optimization across supply chain and marketing across the levers of Markdowns, Removals, Outlet, Deals, Sponsored Ads, and Paid Search etc. Our systems deliver hundreds of million dollars saving to Amazon each year. The Principal Applied Scientist will lead the transformation from optimization-based model to Machine Learning/Reinforcement learning based decision-making models to optimize across inventory disposition channels and deliver best experience to Amazon customers through those levers. The role requires multidisciplinary skill sets across Reinforcement learning, Deep Learning Prediction, and Causal Inference et cetera. Academic and/or practical background in Transformer Architecture and Deep Reinforcement Learning are particularly relevant for this position. This position requires drive and self-motivation, superior analytical thinking, data-driven disposition, application of technical knowledge to a business context, effective collaboration with fellow scientists, software development engineers, and product managers, effective communication of technical designs to technical and non-technical audiences, and close partnership with many stakeholders from operations, finance, IT, and business leadership. Key job responsibilities - Seek to understand in depth the end to end value chain of eCommerce across supply chain and marketing and identify areas of opportunities to grow our business using science solutions. - Lead science strategy and roadmap in OIH space - Drive alignment across organizations to achieve business goals - Lead/guide scientists and engineers across teams to develop, test, launch and improve of science models designed to optimize inventory value and customer experience. - Be responsible for communicating our innovations to the broader internal & external scientific community and business leadership. - Mentor and guide the applied scientists in our organization and hold us to a high standard of technical rigor and excellence in ML. A day in the life - You will engage with distinguished scientists and Senior Principal scientists across organizations to shape the vision of the eCommerce decision systems across supply chain and marketing. - Our machine learning infrastructure built by talented engineering team (feature stores, template based ML pipelines and integration with experiment and production systems) will enable you to quickly prototype and iterate your innovative ideas. - You will collaborate with talented product managers and software engineers to build the end-to-end systems. - You will work with stakeholders across retail, supply chain, finance etc. to understand the business operation process and bottlenecks and build solution to provide the best experience to Amazon customers through automated OIH actions. About the team Supply Chain Optimization Technology (SCOT) is the core of the Amazon eCommerce business, which leverage science models and systems to automate the decisions and operations of the most complex supply chain in the world. Optimal Inventory Health (OIH) maximize the inventory value in Amazon through all the levers across traffic, marketing, pricing and reverse logistics.