Careers

We are looking for an Applied Scientist who is passionate about revolutionizing how product managers, program managers, and business analysts work with artificial intelligence. You will be part of the Amazon AI at Work (AIW) team building the next generation of AI agents that transform how business professionals operate and reshape the future of hybrid (AI + human) work. As an Applied Scientist, you are recognized for your expertise, advise team members on a range of machine learning topics, and work closely with software engineers to drive the delivery of end-to-end agentic AI solutions. Your work focuses on ambiguous problem areas where the business problem or opportunity may not yet be defined. The problems that you take on require scientific breakthroughs. You take a long-term view of the business objectives, product roadmaps, technologies, and how they should evolve. You drive mindful discussions with stakeholders, engineers, and scientist peers. You bring perspective and provide context for current technology choices and make recommendations on the right modeling and component design approach to achieve the desired business outcome and user experience. Key job responsibilities • Design and develop AI agents specifically tailored for business and product management workflows. • Create novel frameworks for automating and enhancing workplace tasks. • Lead cross-team projects to bring solutions from research to production. • Drive innovation in business process automation and decision support systems. • Communicate and document your research via publishing papers in external scientific venues. About the team As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon's unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers' businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon's real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Amazon has built a reputation for excellence with recent examples of being named the #1 most trusted company for customers. To deliver on this reputation for trust, Selling Partner Abuse Prevention team is tasked with identifying and preventing abuse for our customers and brand owners worldwide. Selling Partner Fraud and Abuse Prevention is hiring an Applied Scientist who will research and develop innovative machine learning based approaches to predict the near-term future. We are working on advanced research and we support Patent and publishing papers. The Scientist must understand deeply about Machine Learning methods and love extracting, nurturing and transforming high volume of data into actionable business information and making it readily accessible to stakeholders. Key job responsibilities • Lead the research, design, and implementation of innovative AI solutions for selling partner risk assessment and management • Drive the technical vision for applying AI to transform workforce operations in Trust and Store Integrity organization • Develop novel approaches to automate and enhance risk analysis processes using state-of-the-art language models •Partner with business stakeholders to identify high-impact opportunities for AI-driven transformation • Mentor and guide junior scientists while fostering a culture of innovation • Design and implement evaluation frameworks to measure the impact of AI solutions • Ensure responsible AI development with focus on fairness, transparency, and ethical considerations About the team Trust and Store Integrity Science is a new org established in 2024. We are missioned to leverage the fast evolving AI advancements to transform how we prevent bad actors in our stores, across science, engineering, product and program management, and operations.

The Marketing Measurement & Performance Support (MAPS) organization is looking for a experienced Economist interested in solving one of the most challenging business problems in marketing measurement and developing innovative structural causal models. Working with our team of data scientists, applied scientists, and economists, this economist will help redefine scalable marketing measurement at Amazon and its subsidiaries. The MAPS organization’s mission is to be the most trusted source of measurement science solutions to drive marketing investment decisions across Amazon. The MAPS team provides incrementality and efficiency measurement services to the marketing stakeholders across Amazon’s Stores suit of businesses. MAPS applies industry leading causal inference models to measure omni-channel effectiveness of marketing campaigns from these businesses worldwide. Our outputs shape Amazon product and marketing teams’ decisions and therefore how Amazon customers see, use, and value their experience with Amazon. This is a high-impact role with opportunities to develop systems and analyze marketing effectiveness that contributes billions of dollars to the business. As an Economist, you will be responsible for the design and development of the state-of-the-art measurement and optimization models, while collaborating with other scientists, businesses, marketers, and software teams to solve key challenges facing the teams. Such challenges include measuring the incremental impact of multi-channel marketing portfolios, estimating the impact on long term inter-related customer actions, and scaling measurement solutions for WW marketplaces. Unlike many companies who buy existing off-the-shelf marketing measurement systems, we are responsible for studying, designing, and building systems to serve Amazon’s suite of businesses. Our team members have an opportunity to be on the forefront of marketing measurement thought leadership by working on some of the most difficult problems in the industry with some of the best product managers, scientists, economists and software developers in the business. Key job responsibilities In this role, you will be a technical leader in Econometric research with significant scope, impact, and high visibility. You will own developing the next generation of Marketing-Mix-Media (MMM) models combining structural and reduced form econometric techniques. Your solution will deliver to business leaders accurate and actionable incrementality estimates to improve their marketing portfolio optimization. As a successful Economist, you are an analytical problem solver who enjoys diving into data, leads problem solving, guides development of new frameworks, writes code, is excited about investigations and algorithms, and can credibly interface between technical teams and business stakeholders. You are proficient in structural models to solve business problems. You are a hands-on innovator who can contribute to advancing Marketing measurement technology in a B2C and B2B environment, and push the limits on what’s scientifically possible with a razor sharp focus on measurable customer and business impact. You will also coach and guide junior scientists in the team to grow the team’s talent and scale the impact of your work.

Amazon has launched a new research lab in San Francisco to develop foundational capabilities for useful AI agents. We’re enabling practical AI to make our customers more productive, empowered, and fulfilled. In particular, our work combines large language models (LLMs) with reinforcement learning (RL) to solve reasoning, planning, and world modeling in both virtual and physical environments. Our research builds on that of Amazon’s broader AGI organization, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). Our lab is a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where agents can redefine what AI makes possible. We’d love for you to join our lab and build it from the ground up! Key job responsibilities You will contribute directly to AI agent development in an applied research role, including model training, dataset design, and pre- and post-training optimization. You will be hired as a Member of Technical Staff.

Are you passionate about solving complex wireless challenges that impact millions of customers? Join Amazon's Device Connectivity team who are revolutionizing how wireless technology shapes the future of consumer electronics. As a Wireless Research Scientist, you'll be at the forefront of developing solutions that enhance the connectivity and reliability of millions of customer devices. Your expertise will drive the creation of next-generation wireless technologies, from concept to implementation, directly shaping the future of Amazon's product ecosystem. In this role, you'll tackle complex electromagnetic challenges head-on, leveraging your analytical prowess and deep understanding of wireless principles. You'll collaborate with world-class scientists and engineers, applying machine learning and statistical analysis to optimize system performance and create scalable, cost-effective solutions for mass production. Your impact will extend beyond the lab, as you transform research concepts into practical features that delight our customers. You'll influence product roadmaps, drive critical technical decisions, and play a key role in accelerating our product development lifecycle. Key job responsibilities As a Wireless research scientist, you will use your experience to initiate wireless design, development, execution and implementation of scientific research projects. Working closely with fellow hardware dev, scientists and product managers, you will use your experience in modeling, statistics, and simulation to design new hardware, customer modeling and evaluate their benefits and impacts to cost, connectivity use cases, reliability, and speed of productization Ability to work and connect concepts across various engineering fields like EMC design, desense, antenna, wireless communication and computational electromagnetics to solve complex and novel problems Experience in combinatorial optimization, algorithms, data structures, statistics, and/or machine learning that can be leveraged to develop novel wireless designs that can be integrated and mass produced on products. This position requires superior analytical thinking, and ability to apply their technical and statistical knowledge to identify opportunities for wireless/EM applications. You should be able to mine and analyze large data, and be able to use necessary programming and statistical analysis software/tools to do so. Ability to leverage ML techniques for design optimization and performance modeling that influence technology integration and productization of novel consumer products. A day in the life Invent • You invent and design new solutions for scientifically-complex problem areas and identify opportunities for invention in existing or new business initiatives. • You expertly frame the scientific approach to solve ambiguous business problems, distinguishing between those that require new solutions and those that can be addressed with existing approaches. • You focus on business and customer problems that require scientific advances at the product level. Your research solutions set a strong example for others. You work efficiently and routinely delivered the right things. • You show good judgment when making trade-offs between short- and long-term customer, business, and technology needs. • You drive your team’s scientific agenda by proposing new initiatives and securing management buy-in. • You lead the writing of internal documents or external publications when appropriate for your team and not precluded by business considerations. • Your work consistently delivers significant benefit to the business. What you deliver could be functional, such as a software system or conceptual, such as a paper that advances scientific knowledge in a specific field or convinces the business to focus on a particular strategy. Implement • You are self-directed in your daily work and require only limited guidance for confidence checks. • You define and prioritize science or engineering specifications for new approaches. • You independently assess alternative technologies or approaches to choose the right one to be used by your system or solution with little guidance. You may own the delivery of solutions for an entire business application. • You ensure accuracy in your process abstractions, models, and simulation results. • Your solutions are inventive, maintainable, scalable, extensible, accurate, and cost-effective (e.g., you know where to extend or adapt methods). • Your solutions are creative and of such a high quality that they can be handed off with minimal rework. Influence • You are a key influencer in team strategy that impacts the business. You make insightful contributions to team roadmaps, goals, priorities, and approach. • You build consensus on larger projects and factor complex efforts into independent tasks that can be performed by you and others. • You actively recruit and help others by coaching and mentoring in your organization (or at your location). • You are involved and visible in the broader scientific communities (internal or external) as a subject matter expert. For example, you may give guest lectures, review scientific work of others, serve as a Program Committee member in conferences, or serve as a reviewer for journal publications. • You contribute to the broader internal and external scientific communities. About the team Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced innovative devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

Are you looking to work at the forefront of Machine Learning and AI? Would you be excited to apply Generative AI algorithms to solve real world problems with significant impact? The Generative AI Innovation Center helps AWS customers implement Generative AI solutions and realize transformational business opportunities. This is a team of strategists, scientists, engineers, and architects working step-by-step with customers to build bespoke solutions that harness the power of generative AI. The team helps customers imagine and scope bespoke use cases that will create the greatest value for their businesses, define paths to navigate technical or business challenges, develop and optimize models to power their solutions, and make plans for launching solutions at scale. The GenAI Innovation Center team provides guidance on best practices for applying generative AI responsibly and cost efficiently. You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience. We’re looking for Applied Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems. Key job responsibilities As an Applied Scientist, you will • Collaborate with AI/ML scientists and architects to research, design, develop, and evaluate generative AI solutions to address real-world challenges • Interact with customers directly to understand their business problems, aid them in implementation of generative AI solutions, brief customers and guide them on adoption patterns and paths to production • Help customers optimize their solutions through approaches such as model selection, training or tuning, right-sizing, distillation, and hardware optimization • Provide customer and market feedback to product and engineering teams to help define product direction About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads. Are you interested in shaping the future of entertainment? Prime Video's technology teams are creating best-in-class digital video experience. As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art experiences for our customers. You’ll get to work on projects that are fast-paced, challenging, and varied. You’ll also be able to experiment with new possibilities, take risks, and collaborate with remarkable people. We’ll look for you to bring your diverse perspectives, ideas, and skill-sets to make Prime Video even better for our customers. With global opportunities for talented technologists, you can decide where a career Prime Video Tech takes you! Key job responsibilities - Develop ML models for various recommendation & search systems using deep learning, online learning, and optimization methods - Work closely with other scientists, engineers and product managers to expand the depth of our product insights with data, create a variety of experiments to determine the high impact projects to include in planning roadmaps - Stay up-to-date with advancements and the latest modeling techniques in the field - Publish your research findings in top conferences and journals A day in the life We're using advanced approaches such as foundation models to connect information about our videos and customers from a variety of information sources, acquiring and processing data sets on a scale that only a few companies in the world can match. This will enable us to recommend titles effectively, even when we don't have a large behavioral signal (to tackle the cold-start title problem). It will also allow us to find our customer's niche interests, helping them discover groups of titles that they didn't even know existed. We are looking for creative & customer obsessed machine learning scientists who can apply the latest research, state of the art algorithms and ML to build highly scalable page personalization solutions. You'll be a research leader in the space and a hands-on ML practitioner, guiding and collaborating with talented teams of engineers and scientists and senior leaders in the Prime Video organization. You will also have the opportunity to publish your research at internal and external conferences.

Want to work on frontier, world class, AI-powered experiences for health customers and health providers? The Health Science & Analytics group in Amazon's Health Store & Technology organization is looking for a Senior Manager of Applied Science to lead a group of applied scientists and engineers to work hand in hand with physicians to build the future of AI-powered healthcare experiences. We have an ambitious roadmap which includes scaling recently launched products which are already delighting products and the opportunity to build disruptive, new experiences. This role will be responsible for leading the science and technology teams driving these key innovations on behalf of our customers. Key job responsibilities - Independently manage a team of scientists and engineers to sustainably deliver science driven products. - Define the vision and long-term technical roadmap to achieve multi-year business objectives. - Maintain and raise the science bar of the team’s deliverables and keep the broader Amazon Health Services organization apprised of the latest relevant technical developments in the field. - Work across business, clinical, and technical leaders to disambiguate product requirements and socialize progress towards key goals and deliverables. - Proactively identify risks and shape the technical roadmap in anticipation of industry trends in emerging AI subfields.

The Emerging Devices organization (Z1) is looking for a Data Scientist that has superb analytical, technical, business and communication skills to be able to work with marketing, product and technology leaders. They will define and prioritize key business questions, build data sets, statistical models and analyses that answer those questions. This role requires an individual with marketing or product analytics background, exceptionally strong quantitative modeling skills and experience using statistical methods to produce actionable customer insights. Additionally, this role will need to understand the process to build and evaluate supervised classification models. Key job responsibilities • Proven ability to communicate complex technical work to a non-technical audience • The ability to work with minimal guidance, be proactive and to handle ambiguity and the challenge of quickly evolving goals • Deliver insights to help shape strategy across a wide spectrum of business and technology areas, including customer post-purchase lifecycle and product feature enhancements • Work with Data Engineering partners to establish requirements for tools to evaluate and deploy LLM-based classification models • Lead research and development of customer acquisition propensity and customer segmentation models • Conduct ad-hoc analysis and provide expertise around statistical methods to help product and marketing stakeholders make decisions • Establish end-to-end and maintain baseline reporting products for product lifecycle engagement.

We’re a new research lab in San Francisco, currently focused on developing new foundational capabilities for enabling useful AI agents. We’re pursuing several key research bets that will enable AI agents to perform real-world actions, learn from human feedback, self-course-correct, and infer our goals. In particular, we are really excited about the work in combining large language models (LLMs) with reinforcement learning (RL) to solve reasoning and planning, learned world models, and generalizing agents to physical environments. Our work builds on that of Amazon’s broader AGI team, which recently introduced Amazon Nova, a new generation of state-of-the-art foundation models (FMs). We’re a small, talent-dense team with the resources and scale of Amazon. Each team in the lab has the autonomy to move fast and the long-term commitment to pursue high-risk, high-payoff research. We’re entering an exciting new era where AI agents are the next playing field; the right research bets can reinvent what’s possible with AI. We’d love for you to join our new lab and build it from the ground up! Key job responsibilities Given the pace of the agent space, research velocity is paramount — in this role, you’ll own the roadmap for the tools on the critical path of the Lab’s research.