Scalable framework lets multiple text-to-speech models coexist

Thanks to a set of simple abstractions, models with different architectures can be integrated and optimized for particular hardware accelerators.

Voice agents like Alexa often have a variety of different speech synthesizers, which differ in attributes such as expressivity, personality, language, and speaking style. The machine learning models underlying these different applications can have completely different architectures, and integrating those architectures in a single voice service can be a time-consuming and challenging process.

To make that process easier and faster, Amazon’s Text-to-Speech group has developed a universal model integration framework that allows us to customize production voice models in a quick and scalable way.

Model variety

State-of-the-art voice models typically use two large neural networks to synthesize speech from text inputs.

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The first network, called an acoustic model, takes text as input and generates a mel-spectrogram, an image that represents acoustic parameters such as pitch and energy of speech over time. The second network, called a vocoder, takes the mel-spectrogram as an input and produces an audio waveform of speech as the final output.

While we have released a universal architecture for the vocoder model that supports a wide variety of speaking styles, we still use different acoustic-model architectures to generate this diversity of speaking styles.

The most common architecture for the acoustic model relies on an attention mechanism, which learns which elements of the input text are most relevant to the current time slice — or “frame” — of the output spectrogram. With this mechanism, the network implicitly models the speech duration of different chunks of the text.

The same model also uses the technique of “teacher-forcing”, where the previously generated frame of speech is used as an input to produce the next one. While such an architecture can generate expressive and natural-sounding speech, it is prone to intelligibility errors such as mumbling or dropping or repeating words, and errors easily compound from one frame to the next.

More-modern architectures address these issues by explicitly modeling the durations of text chunks and generating speech frames in parallel, which is more efficient and stable than relying on previously generated frames as input. To align the text and speech sequences, the model simply “upsamples”, or repeats its encoding of a chunk of text (its representation vector), for as many speech frames as are dictated by the external duration model.

The continuous evolution of complex TTS models employed in different contexts — such as Alexa Q&A, storytelling for children, and smart-home automation — creates the need for a scalable framework that can handle them all.

The challenge of integration

To integrate acoustic models into production, we need a component that takes an input text utterance and returns a mel-spectrogram. The first difficulty is that speech is usually generated in sequential chunks, rather than being synthesized all at once. To minimize latency, our framework should return data as quickly as possible. A naive solution that wraps the whole model in code and processes everything with a single function call will be unacceptably slow.

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Another challenge is adjusting the model to work with various hardware accelerators. As an example, to benefit from the high-performance AWS Inferentia runtime, we need to ensure that all tensors have fixed sizes (set once, during the model compilation phase). This means that we need to

  • add logic that splits longer utterances into smaller chunks that fit specific input sizes (depending on the model);
  • add logic that ensures proper padding; and
  • decide which functionality should be handled directly by the model and which by the integration layer.

When we want to run the same model on general-purpose GPUs, we probably don’t need these changes, and it would be useful if the framework could switch back and forth between contexts in an easy way. We therefore decouple the TTS model into a set of more specialized integration components, capable of doing all the required logic.

Integration components

The integration layer encapsulates the model in a set of components capable of transforming an input utterance into a mel-spectrogram. As the model usually operates in two stages — preprocessing data and generating data on demand — it is convenient to use two types of components:

  • a SequenceBlock, which takes an input tensor and returns a transformed tensor (the input can be the result of applying another SequenceBlock), and
  • a StreamableBlock, which generates data (e.g., frames) on demand. As an input it takes the results of another StreamableBlock (blocks can form a pipeline) and/or data generated by a SequenceBlock.

These simple abstractions offer great flexibility in creating variants of acoustic models. Here’s an example:

TTS framework.jpeg
An example of an acoustic model built using the SequenceBlock and StreamableBlock abstractions.

The acoustic model consists of

  • two encoders (SequenceBlocks), which convert the input text embedding into one-dimensional representation tensors, one for encoded text and one for predicted durations;
  • an upsampler (a StreamableBlock, which takes the encoders’ results as an input), which creates intermediary, speech-length sequences, according to the data returned by the encoders; and 
  • a decoder (a StreamableBlock), which generates mel-spectrogram frames.

The whole model is encapsulated in a specialized StreamableBlock called StreamablePipeline, which contains exactly one SequenceBlock and one StreamableBlock:

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  • the SequenceBlockContainer is a specialized SequenceBlock that consists of a set of nested SequenceBlocks capable of running neural-network encoders;
  • the StreamableStack is specialized StreamableBlock that decodes outputs from the upsampler and creates mel-spectrogram frames.

The integration framework ensures that all components are run in the correct order, and depending on the specific versions of components, it allows for the use of various hardware accelerators.

The integration layer

The acoustic model is provided as a plugin, which we call an “addon”. An addon consists of exported neural networks, each represented as a named set of symbols and parameters (encoder, decoder, etc.), along with configuration data. One of the configuration attributes, called “stack”, specifies how integration components should be connected together to build a working integration layer. Here’s the code for the stack attribute that describes the architecture above:

'stack'=[
	{'type' : 'StreamablePipeline, 
	 'sequence_block' : {'type' : 'Encoders'},
	 'streamable_block' : 
		{'type': 'StreamableStack', 
		 'stack' : [ 
			{'type' : 'Upsampler'}, 
			{'type' : 'Decoder'} 
		]} 
	} 
]

This definition will create an integration layer consisting of a StreamablePipeline with

  • All encoders specified in the addon (the framework will automatically create all required components);
  • An upsampler, which generates intermediate data for the decoder; and
  • the decoder specified in the addon, which generates the final frames.

The JSON format allows us to make easy changes. For example, we can create a specialized component that runs all sequence blocks in parallel on a specific hardware accelerator and name it CustomizedEncoders. In this case, the only change in the configuration specification is to replace the name “Encoders” with “CustomizedEncoders”.

Running experiments using components with additional diagnostic or digital-signal-processing effects is also trivial. A new component’s only requirement is to extend one of two generic abstractions; other than that, there are no other restrictions. Even replacing one StreamableBlock with the whole nested sequence-to-sequence stack is perfectly fine, according to the framework design.

This framework is already used in production. It is a vital pillar of our recent, successful integration of state-of-the-art TTS architectures (without attention) and legacy models.

Acknowledgments: Daniel Korzekwa

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Alexa+ is Amazon’s next-generation, AI-powered virtual assistant. Building on the original Alexa, it uses generative AI to deliver a more conversational, personalised, and effective experience. Alexa Sensitive Content Intelligence (ASCI) team is developing responsible AI (RAI) solutions for Alexa+, empowering it to provide useful information responsibly. The team is currently looking for Senior Applied Scientists with a strong background in NLP and/or CV to design and develop ML solutions in the RAI space using generative AI across all languages and countries. A Senior Applied Scientist will be a tech lead for a team of exceptional scientists to develop novel algorithms and modeling techniques to advance the state of the art in NLP or CV related tasks. You will work in a dynamic, fast-paced organization where scientists, engineers, and product managers work together to build customer facing experiences. You will collaborate with and mentor other scientists to raise the bar of scientific research in Amazon. Your work will directly impact our customers in the form of products and services that make use of speech, language, and computer vision technologies. We are looking for a leader with strong technical experiences a passion for building scientific driven solutions in a fast-paced environment. You should have good understanding of Artificial Intelligence (AI), Natural Language Understanding (NLU), Machine Learning (ML), Dialog Management, Automatic Speech Recognition (ASR), and Audio Signal Processing where to apply them in different business cases. You leverage your exceptional technical expertise, a sound understanding of the fundamentals of Computer Science, and practical experience of building large-scale distributed systems to creating reliable, scalable, and high-performance products. In addition to technical depth, you must possess exceptional communication skills and understand how to influence key stakeholders. You will be joining a select group of people making history producing one of the most highly rated products in Amazon's history, so if you are looking for a challenging and innovative role where you can solve important problems while growing as a leader, this may be the place for you. Key job responsibilities 1. Define and own the scientific vision and roadmap for ML solutions for building end-to-end Responsible AI solutions 2. Lead and grow a high-performing team of Applied Scientists, providing technical guidance, mentorship, and career development. 3. Guide model and system design to build innovative ML solutions at Alexa scale using state-of-the-art NLP and CV techniques. 4. Ensure models are production-ready, scalable, and robust through close partnership with stakeholders. Partner with Product, Operations, and Engineering leaders to enable proactive decision-making and corrective actions. 5. Own end-to-end business metrics, directly influencing customer experience and trust. 6. Help contribute to the broader ML community through publications, conference submissions, and internal knowledge sharing. A day in the life As an Applied Science Manager on the Alexa Sensitive Content team, you'll lead a team of scientists and ML engineers building AI systems that keep Alexa safe and trustworthy for millions of users worldwide. Your role combines technical leadership with strategic decision-making and collaborating with product teams and policy experts to deliver engaging and safe experiences across Amazon devices. You'll stay current with advances in generative AI to design, develop, and own state-of-the-art NLP solutions. You will be coaching scientists to identify and mitigate risks early, building more robust ML systems. You'll balance near-term delivery with long-term innovation, ensuring solutions are robust, interpretable, and scalable. Your work directly impacts delivery reliability, cost efficiency, and customer experience at massive scale. About the team The mission of the Alexa Sensitive Content Intelligence (ASCI) team is to (1) minimize negative surprises to customers caused by sensitive content, (2) detect and prevent potential brand-damaging interactions, and (3) build customer trust through appropriate interactions on sensitive topics. The term “sensitive content” includes within its scope a wide range of categories of content such as offensive content (e.g., hate speech, racist speech), profanity, content that is suitable only for certain age groups, politically polarizing content, and religiously polarizing content. The term “content” refers to any material that is exposed to customers by Alexa (including both 1P and 3P experiences) and includes text, speech, audio, and video.
US, MA, Boston
**This is an experimental role to support a business pilot and can potentially span up to 12 months** Embark on a transformative journey as our Sr. Domain Expert Lead, where intellectual rigor meets technological innovation. As a Sr. Domain Expert Lead, you will blend your advanced analytical skills and domain expertise to provide strategic oversight to our human-in-the-loop and model-in-the-loop data pipelines. You will also provide mentorship and guidance to junior team members. Your responsibilities will ensure data excellence through strategic oversight of high-quality data output, while delivering expert consultation throughout the pipeline and fostering iterative development. This position directly impacts the effectiveness and reliability of our AI solutions by maintaining the highest standards of data quality throughout the development process while building capability within the broader team. Key job responsibilities • Serve as a trusted domain advisor to cross-functional teams, providing strategic direction and specialized problem-solving support • Champion domain knowledge sharing across multiple channels and teams to maintain data quality excellence and standardization • Drive collaborative efforts with science teams to optimize output of complex data collections in your domain expertise, ensuring data excellence through iterative feedback loops • Foster team excellence through mentorship and motivation of peers and junior team members • Make informed decisions on behalf of our customers, ensuring that selected code meets industry standards, best practices, and specific client needs • Collaborate with AI teams to innovate model-in-the-loop and human-in-the-loop approaches, to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. • Stay abreast of the latest developments in how LLMs and GenAI can be applied to your area of expertise to ensure our evaluations remain cutting-edge. • Develop and write demonstrations to illustrate "what good data looks like" in terms of meeting benchmarks for quality and efficiency • Provide detailed feedback and explanations for your evaluations, helping to refine and improve the LLM's understanding and output
US, MA, Boston
**This is an experimental role to support a business pilot and can potentially span up to 12 months** Embark on a transformative journey as our Sr. Domain Expert Lead, where intellectual rigor meets technological innovation. As a Sr. Domain Expert Lead, you will blend your advanced analytical skills and domain expertise to provide strategic oversight to our human-in-the-loop and model-in-the-loop data pipelines. You will also provide mentorship and guidance to junior team members. Your responsibilities will ensure data excellence through strategic oversight of high-quality data output, while delivering expert consultation throughout the pipeline and fostering iterative development. This position directly impacts the effectiveness and reliability of our AI solutions by maintaining the highest standards of data quality throughout the development process while building capability within the broader team. Key job responsibilities • Serve as a trusted domain advisor to cross-functional teams, providing strategic direction and specialized problem-solving support • Champion domain knowledge sharing across multiple channels and teams to maintain data quality excellence and standardization • Drive collaborative efforts with science teams to optimize output of complex data collections in your domain expertise, ensuring data excellence through iterative feedback loops • Foster team excellence through mentorship and motivation of peers and junior team members • Make informed decisions on behalf of our customers, ensuring that selected code meets industry standards, best practices, and specific client needs • Collaborate with AI teams to innovate model-in-the-loop and human-in-the-loop approaches, to ensure the collection of high-quality data, safeguarding data privacy and security for LLM training, and more. • Stay abreast of the latest developments in how LLMs and GenAI can be applied to your area of expertise to ensure our evaluations remain cutting-edge. • Develop and write demonstrations to illustrate "what good data looks like" in terms of meeting benchmarks for quality and efficiency • Provide detailed feedback and explanations for your evaluations, helping to refine and improve the LLM's understanding and output