Alexa’s speech recognition research at ICASSP 2022

Multimodal training, signal-to-interpretation, and BERT rescoring are just a few topics covered by Amazon’s 21 speech-related papers.

This week, the IEEE International Conference on Acoustics, Speech and Signal Processing (ICASSP) got under way in virtual form, to be followed by an in-person meeting two weeks later (May 22-27) in Singapore. ICASSP is the flagship conference of the IEEE Signal Processing Society and, as such, one of the premier venues for publishing the latest advances in automatic speech recognition (ASR) and other speech-processing and speech-related fields, with strong participation from both industry and academia.

More ICASSP coverage on Amazon Science

This year, the Alexa AI ASR organization is represented by 21 papers, more than in any prior year, reflecting the growth of speech-related science in Alexa AI. Here we highlight a few of these papers, to give an idea of their breadth.

Multimodal pretraining for end-to-end ASR

Deep-learning methods have taken over as the method of choice in speech-based recognition and classification tasks, and increasingly, self-supervised representation learning is used to pretrain models on large unlabeled datasets, followed by “fine-tuning” on task-labeled data.

In their paper “Multi-modal Pretraining for Automated Speech Recognition”, David Chan and colleagues give a new twist to this approach by pretraining speech representations on audiovisual data. As the self-supervision task for both modalities, they adapt the masked language model, in which words of training sentences are randomly masked out, and the model learns to predict them. In their case, however, the masks are applied to features extracted from the video and audio stream.

Multimodal MLM.png
In "Multi-modal pre-training for automated speech recognition", Amazon researchers adapt the masked language model, which learns to predict masked-out words of training sentences, to features extracted from video and audio streams.

Once pretrained, the audio-only portion of the learned representation is fused with a more standard front-end representation to feed into an end-to-end speech recognition system. The researchers show that this approach yields more accurate ASR results than pretraining with only audio-based self-supervision, suggesting that the correlations between acoustic and visual signals are helpful in extracting higher-level structures relevant to the encoding of speech.

Signal-to-interpretation with multimodal embeddings

The advantages of multimodality are not limited to unsupervised-learning settings. In “Tie your embeddings down: Cross-modal latent spaces for end-to-end spoken language understanding”, Bhuvan Agrawal and coauthors study signal-to-interpretation (S2I) recognizers that map a sequential acoustic input to an embedding, from which the intent of an utterance is directly inferred.

Cross-modal SLU.png
In "Tie your embeddings down: Cross-modal latent spaces for end-to-end spoken language understanding", Amazon researchers train encoders to generate acoustic and text embeddings in the same representational space, so that the origin of the embeddings becomes indistinguishable.

This bypasses the need for explicit speech transcription but still uses supervision for utterance intents. Due to their compactness, S2I models are attractive for on-device deployment, which has multiple benefits. For example, Alexa AI has used on-device speech processing to make Alexa faster and lower-bandwidth.

Agrawal and colleagues show that S2I recognizers give better results when their acoustic embeddings are constrained to be close to embeddings of the corresponding textual input produced by a pretrained language model (BERT). As in the earlier paper, this cross-modal signal is used during learning only and not required for inference (i.e., at runtime). It is a clever way to sneak linguistic structure back into the S2I system while also infusing it with knowledge gleaned from the vastly larger language model training data.

TinyS2I.png
The TinyS2I architecture. From "TINYS2I: A small-footprint utterance classification model with contextual support for on-device SLU".

The idea of matching embeddings derived from audio to those for corresponding text strings (i.e., transcripts) also has other applications. In their paper “TinyS2I: A small-footprint utterance classification model with contextual support for on-device SLU”, Anastasios Alexandridis et al. show that extremely compact, low-latency speech-understanding models can be obtained for the utterances most frequently used to control certain applications, such as media playback.

The most frequent control commands (“pause”, “volume up”, and the like) can be classified directly from an acoustic embedding. For commands involving an item from a contextual menu (“play [title]”), the acoustic embedding is matched to the media title’s textual embedding. In this paper, unlike the previous one, the textual embeddings are trained jointly with the acoustic ones. But the same triplet loss function can be used to align the cross-modal embeddings in a shared space.

ASR rescoring with BERT

Deep encoders of text trained using the masked-language-model (MLM) paradigm, such as BERT, have been widely used as the basis for all sorts of natural-language tasks. As mentioned earlier, they can incorporate vast amounts of language data through self-supervised pretraining, followed by task-specific supervised fine-tuning.

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Second-pass language models that rescore automatic-speech-recognition hypotheses benefit from multitask training on natural-language-understanding objectives.

So far, however, the practical impact of MLMs on ASR proper has been limited, in part because of unsatisfactory tradeoffs between computational overhead (latency) and achievable accuracy gains. This is now changing with the work of Liyan Xu et al., as described in “RescoreBERT: Discriminative speech recognition rescoring with BERT”.

The researchers show how BERT-generated sentence encodings can be incorporated into a model that rescores the text strings output by an ASR model. Because BERT is trained on large corpora of (text-only) public data, it understands the relative probabilities of different ASR hypotheses better than the ASR model can.

The researchers achieved their best results with a combined loss function that is based on both sentence pseudo-likelihood — a more computationally tractable estimate of sentence likelihood — and word error prediction. The resulting rescoring model is so effective compared to standard LSTM (long short-term memory) language models, while also exhibiting lower latency, that the RescoreBERT method has gone from internship project to Alexa production in less than a year.

Ontological biasing for acoustic-event detection

We round out this short selection of papers with one from an ASR-adjacent field. In “Improved representation learning for acoustic event classification using tree-structured ontology”, Arman Zharmagambetov and coauthors look at an alternative to self-supervised training for the task of acoustic-event detection (AED). (AED is the technology behind Alexa’s ability to detect breaking glass, smoke alarms, and other noteworthy events around the house.)

They show that AED classifier training can be enhanced by forcing the resulting representations to identify not only the target event label (such as “dog barking”) but also supercategories (such as “domestic animal” and “animal sound”) drawn from an ontology, a hierarchical representation of relationships between concepts. The method can be further enhanced by forcing the classification to stay the same under distortions of the inputs. The researchers found that their method is more effective than purely self-supervised pretraining and comes close to fully supervised training with only a fraction of the labeled data.

AED architecture.png
In "Improved representation learning for acoustic event classification using tree-structured ontology", Amazon researchers present a two-module joint model consisting of a representation neural network and a decision tree based on a predefined tree-structured ontology.

Conclusion and outlook

As we have seen, Alexa relies on a range of audio-based technologies that use deep-learning architectures. The need to train these models robustly, fairly, and with limited supervision, as well as computational constraints at runtime, continues to drive research in Alexa Science. We have highlighted some of the results from that work as they are about to be presented to the wider science community, and we are excited to see the field as a whole come up with creative solutions and push toward ever more capable applications of speech-based AI.

Research areas

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You will: - Define and implement new solver applications that are scalable and efficient approaches to difficult problems - Apply software engineering best practices to ensure a high standard of quality for all team deliverables - Work in an agile, startup-like development environment, where you are always working on the most important stuff - Deliver high-quality scientific artifacts - Work with the team to define new interfaces that lower the barrier of adoption for automated reasoning solvers - Work with the team to help drive business decisions The AWS Platform is the glue that holds the AWS ecosystem together. From identity features such as access management and sign on, cryptography, console, builder & developer tools, to projects like automating all of our contractual billing systems, AWS Platform is always innovating with the customer in mind. The AWS Platform team sustains over 750 million transactions per second. Learn and Be Curious. We have a formal mentor search application that lets you find a mentor that works best for you based on location, job family, job level etc. Your manager can also help you find a mentor or two, because two is better than one. In addition to formal mentors, we work and train together so that we are always learning from one another, and we celebrate and support the career progression of our team members. Inclusion and Diversity. Our team is diverse! We drive towards an inclusive culture and work environment. We are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Team members are active in Amazon’s 10+ affinity groups, sometimes known as employee resource groups, which bring employees together across businesses and locations around the world. These range from groups such as the Black Employee Network, Latinos at Amazon, Indigenous at Amazon, Families at Amazon, Amazon Women and Engineering, LGBTQ+, Warriors at Amazon (Military), Amazon People With Disabilities, and more. Key job responsibilities Work closely with internal and external users on defining and extending application domains. Tune solver performance for application-specific demands. Identify new opportunities for solver deployment. About the team Solver science is a talented team of scientists from around the world. Expertise areas include solver theory, performance, implementation, and applications. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Hybrid Work We value innovation and recognize this sometimes requires uninterrupted time to focus on a build. We also value in-person collaboration and time spent face-to-face. Our team affords employees options to work in the office every day or in a flexible, hybrid work model near one of our U.S. Amazon offices. We are open to hiring candidates to work out of one of the following locations: Portland, OR, USA | Seattle, WA, USA