Alexa’s speech recognition research at ICASSP 2022

Multimodal training, signal-to-interpretation, and BERT rescoring are just a few topics covered by Amazon’s 21 speech-related papers.

This week, the IEEE International Conference on Acoustics, Speech and Signal Processing (ICASSP) got under way in virtual form, to be followed by an in-person meeting two weeks later (May 22-27) in Singapore. ICASSP is the flagship conference of the IEEE Signal Processing Society and, as such, one of the premier venues for publishing the latest advances in automatic speech recognition (ASR) and other speech-processing and speech-related fields, with strong participation from both industry and academia.

More ICASSP coverage on Amazon Science

This year, the Alexa AI ASR organization is represented by 21 papers, more than in any prior year, reflecting the growth of speech-related science in Alexa AI. Here we highlight a few of these papers, to give an idea of their breadth.

Multimodal pretraining for end-to-end ASR

Deep-learning methods have taken over as the method of choice in speech-based recognition and classification tasks, and increasingly, self-supervised representation learning is used to pretrain models on large unlabeled datasets, followed by “fine-tuning” on task-labeled data.

In their paper “Multi-modal Pretraining for Automated Speech Recognition”, David Chan and colleagues give a new twist to this approach by pretraining speech representations on audiovisual data. As the self-supervision task for both modalities, they adapt the masked language model, in which words of training sentences are randomly masked out, and the model learns to predict them. In their case, however, the masks are applied to features extracted from the video and audio stream.

Multimodal MLM.png
In "Multi-modal pre-training for automated speech recognition", Amazon researchers adapt the masked language model, which learns to predict masked-out words of training sentences, to features extracted from video and audio streams.

Once pretrained, the audio-only portion of the learned representation is fused with a more standard front-end representation to feed into an end-to-end speech recognition system. The researchers show that this approach yields more accurate ASR results than pretraining with only audio-based self-supervision, suggesting that the correlations between acoustic and visual signals are helpful in extracting higher-level structures relevant to the encoding of speech.

Signal-to-interpretation with multimodal embeddings

The advantages of multimodality are not limited to unsupervised-learning settings. In “Tie your embeddings down: Cross-modal latent spaces for end-to-end spoken language understanding”, Bhuvan Agrawal and coauthors study signal-to-interpretation (S2I) recognizers that map a sequential acoustic input to an embedding, from which the intent of an utterance is directly inferred.

Cross-modal SLU.png
In "Tie your embeddings down: Cross-modal latent spaces for end-to-end spoken language understanding", Amazon researchers train encoders to generate acoustic and text embeddings in the same representational space, so that the origin of the embeddings becomes indistinguishable.

This bypasses the need for explicit speech transcription but still uses supervision for utterance intents. Due to their compactness, S2I models are attractive for on-device deployment, which has multiple benefits. For example, Alexa AI has used on-device speech processing to make Alexa faster and lower-bandwidth.

Agrawal and colleagues show that S2I recognizers give better results when their acoustic embeddings are constrained to be close to embeddings of the corresponding textual input produced by a pretrained language model (BERT). As in the earlier paper, this cross-modal signal is used during learning only and not required for inference (i.e., at runtime). It is a clever way to sneak linguistic structure back into the S2I system while also infusing it with knowledge gleaned from the vastly larger language model training data.

TinyS2I.png
The TinyS2I architecture. From "TINYS2I: A small-footprint utterance classification model with contextual support for on-device SLU".

The idea of matching embeddings derived from audio to those for corresponding text strings (i.e., transcripts) also has other applications. In their paper “TinyS2I: A small-footprint utterance classification model with contextual support for on-device SLU”, Anastasios Alexandridis et al. show that extremely compact, low-latency speech-understanding models can be obtained for the utterances most frequently used to control certain applications, such as media playback.

The most frequent control commands (“pause”, “volume up”, and the like) can be classified directly from an acoustic embedding. For commands involving an item from a contextual menu (“play [title]”), the acoustic embedding is matched to the media title’s textual embedding. In this paper, unlike the previous one, the textual embeddings are trained jointly with the acoustic ones. But the same triplet loss function can be used to align the cross-modal embeddings in a shared space.

ASR rescoring with BERT

Deep encoders of text trained using the masked-language-model (MLM) paradigm, such as BERT, have been widely used as the basis for all sorts of natural-language tasks. As mentioned earlier, they can incorporate vast amounts of language data through self-supervised pretraining, followed by task-specific supervised fine-tuning.

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Second-pass language models that rescore automatic-speech-recognition hypotheses benefit from multitask training on natural-language-understanding objectives.

So far, however, the practical impact of MLMs on ASR proper has been limited, in part because of unsatisfactory tradeoffs between computational overhead (latency) and achievable accuracy gains. This is now changing with the work of Liyan Xu et al., as described in “RescoreBERT: Discriminative speech recognition rescoring with BERT”.

The researchers show how BERT-generated sentence encodings can be incorporated into a model that rescores the text strings output by an ASR model. Because BERT is trained on large corpora of (text-only) public data, it understands the relative probabilities of different ASR hypotheses better than the ASR model can.

The researchers achieved their best results with a combined loss function that is based on both sentence pseudo-likelihood — a more computationally tractable estimate of sentence likelihood — and word error prediction. The resulting rescoring model is so effective compared to standard LSTM (long short-term memory) language models, while also exhibiting lower latency, that the RescoreBERT method has gone from internship project to Alexa production in less than a year.

Ontological biasing for acoustic-event detection

We round out this short selection of papers with one from an ASR-adjacent field. In “Improved representation learning for acoustic event classification using tree-structured ontology”, Arman Zharmagambetov and coauthors look at an alternative to self-supervised training for the task of acoustic-event detection (AED). (AED is the technology behind Alexa’s ability to detect breaking glass, smoke alarms, and other noteworthy events around the house.)

They show that AED classifier training can be enhanced by forcing the resulting representations to identify not only the target event label (such as “dog barking”) but also supercategories (such as “domestic animal” and “animal sound”) drawn from an ontology, a hierarchical representation of relationships between concepts. The method can be further enhanced by forcing the classification to stay the same under distortions of the inputs. The researchers found that their method is more effective than purely self-supervised pretraining and comes close to fully supervised training with only a fraction of the labeled data.

AED architecture.png
In "Improved representation learning for acoustic event classification using tree-structured ontology", Amazon researchers present a two-module joint model consisting of a representation neural network and a decision tree based on a predefined tree-structured ontology.

Conclusion and outlook

As we have seen, Alexa relies on a range of audio-based technologies that use deep-learning architectures. The need to train these models robustly, fairly, and with limited supervision, as well as computational constraints at runtime, continues to drive research in Alexa Science. We have highlighted some of the results from that work as they are about to be presented to the wider science community, and we are excited to see the field as a whole come up with creative solutions and push toward ever more capable applications of speech-based AI.

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To ensure a great internship experience, please keep these things in mind. This is a full time internship and requires an individual to work 40 hours a week for the duration of the internship. Amazon requires an intern to be located where their assigned team is. Amazon is happy to provide relocation and housing assistance if you are located 50 miles or further from the office location. Do you have a strong machine learning background and want to help build new speech and language technology? Amazon is looking for PhD students who are ready to tackle some of the most interesting research problems on the leading edge of natural language processing. We are hiring in all areas of spoken language understanding: NLP, NLU, ASR, text-to-speech (TTS), and more! A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. As an Applied Science Intern, you will develop and implement novel scalable algorithms and modeling techniques to advance the state-of-the-art in technology areas at the intersection of ML, NLP, search, and deep learning. You will work side-by-side with global experts in speech and language to solve challenging groundbreaking research problems on production scale data. The ideal candidate must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Amazon has positions available for Natural Language Processing & Speech Intern positions in multiple locations across the United States. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. Please visit our website to stay updated with the research our teams are working on: https://www.amazon.science/research-areas/conversational-ai-natural-language-processing
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To ensure a great internship experience, please keep these things in mind. This is a full time internship and requires an individual to work 40 hours a week for the duration of the internship. Amazon requires an intern to be located where their assigned team is. Amazon is happy to provide relocation and housing assistance if you are located 50 miles or further from the office location. The Research team at Amazon works passionately to apply cutting-edge advances in technology to solve real-world problems. Do you have a strong machine learning background and want to help build new speech and language technology? Do you welcome the challenge to apply optimization theory into practice through experimentation and invention? Would you love to help us develop the algorithms and models that power computer vision services at Amazon, such as Amazon Rekognition, Amazon Go, Visual Search, etc? At Amazon we hire research science interns to work in a number of domains including Operations Research, Optimization, Speech Technologies, Computer Vision, Robotics, and more! As an intern, you will be challenged to apply theory into practice through experimentation and invention, develop new algorithms using mathematical programming techniques for complex problems, implement prototypes and work with massive datasets. Amazon has a culture of data-driven decision-making, and the expectation is that analytics are timely, accurate, innovative and actionable. Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Amazon Scientist use our working backwards method to enrich the way we live and work. For more information on the Amazon Science community please visit https://www.amazon.science.
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To ensure a great internship experience, please keep these things in mind. This is a full time internship and requires an individual to work 40 hours a week for the duration of the internship. Amazon requires an intern to be located where their assigned team is. Amazon is happy to provide relocation and housing assistance if you are located 50 miles or further from the office location. The Research team at Amazon works passionately to apply cutting-edge advances in technology to solve real-world problems. Do you have a strong machine learning background and want to help build new speech and language technology? Do you welcome the challenge to apply optimization theory into practice through experimentation and invention? Would you love to help us develop the algorithms and models that power computer vision services at Amazon, such as Amazon Rekognition, Amazon Go, Visual Search, etc? At Amazon we hire research science interns to work in a number of domains including Operations Research, Optimization, Speech Technologies, Computer Vision, Robotics, and more! As an intern, you will be challenged to apply theory into practice through experimentation and invention, develop new algorithms using mathematical programming techniques for complex problems, implement prototypes and work with massive datasets. Amazon has a culture of data-driven decision-making, and the expectation is that analytics are timely, accurate, innovative and actionable. Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Amazon Scientist use our working backwards method to enrich the way we live and work. For more information on the Amazon Science community please visit https://www.amazon.science.
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To ensure a great internship experience, please keep these things in mind. This is a full time internship and requires an individual to work 40 hours a week for the duration of the internship. Amazon requires an intern to be located where their assigned team is. Amazon is happy to provide relocation and housing assistance if you are located 50 miles or further from the office location. Are you a Masters student interested in machine learning, natural language processing, computer vision, automated reasoning, or robotics? We are looking for skilled scientists capable of putting theory into practice through experimentation and invention, leveraging science techniques and implementing systems to work on massive datasets in an effort to tackle never-before-solved problems. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. As an Applied Science Intern, you will own the design and development of end-to-end systems. You’ll have the opportunity to create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists use our working backwards method to enrich the way we live and work. For more information on the Amazon Science community please visit https://www.amazon.science.
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To ensure a great internship experience, please keep these things in mind. This is a full time internship and requires an individual to work 40 hours a week for the duration of the internship. Amazon requires an intern to be located where their assigned team is. Amazon is happy to provide relocation and housing assistance if you are located 50 miles or further from the office location. Are you a PhD student interested in machine learning, natural language processing, computer vision, automated reasoning, or robotics? We are looking for skilled scientists capable of putting theory into practice through experimentation and invention, leveraging science techniques and implementing systems to work on massive datasets in an effort to tackle never-before-solved problems. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. As an Applied Science Intern, you will own the design and development of end-to-end systems. You’ll have the opportunity to create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists use our working backwards method to enrich the way we live and work. For more information on the Amazon Science community please visit https://www.amazon.science.
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To ensure a great internship experience, please keep these things in mind. This is a full time internship and requires an individual to work 40 hours a week for the duration of the internship. Amazon requires an intern to be located where their assigned team is. Amazon is happy to provide relocation and housing assistance if you are located 50 miles or further from the office location. We are looking for Masters or PhD students excited about working on Automated Reasoning or Storage System problems at the intersection of theory and practice to drive innovation and provide value for our customers. AWS Automated Reasoning teams deliver tools that are called billions of times daily. Amazon development teams are integrating automated-reasoning tools such as Dafny, P, and SAW into their development processes, raising the bar on the security, durability, availability, and quality of our products. AWS Automated Reasoning teams are changing how computer systems built on top of the cloud are developed and operated. AWS Automated Reasoning teams work in areas including: Distributed proof search, SAT and SMT solvers, Reasoning about distributed systems, Automating regulatory compliance, Program analysis and synthesis, Security and privacy, Cryptography, Static analysis, Property-based testing, Model-checking, Deductive verification, compilation into mainstream programming languages, Automatic test generation, and Static and dynamic methods for concurrent systems. AWS Storage Systems teams manage trillions of objects in storage, retrieving them with predictable low latency, building software that deploys to thousands of hosts, achieving 99.999999999% (you didn’t read that wrong, that’s 11 nines!) durability. AWS storage services grapple with exciting problems at enormous scale. Amazon S3 powers businesses across the globe that make the lives of customers better every day, and forms the backbone for applications at all scales and in all industries ranging from multimedia to genomics. This scale and data diversity requires constant innovation in algorithms, systems and modeling. AWS Storage Systems teams work in areas including: Error-correcting coding and durability modeling, system and distributed system performance optimization and modeling, designing and implementing distributed, multi-tenant systems, formal verification and strong, practical assurances of correctness, bits-IOPS-Watts: the interplay between computation, performance, and energy, data compression - both general-purpose and domain specific, research challenges with storage media, both existing and emerging, and exploring the intersection between storage and quantum technologies. As an Applied Science Intern, you will work closely with Amazon scientists and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment who is comfortable with ambiguity. Amazon believes that scientific innovation is essential to being the world’s most customer-centric company. Our ability to have impact at scale allows us to attract some of the brightest minds in Automated Reasoning and related fields. Our scientists work backwards to produce innovative solutions that delight our customers. Please visit https://www.amazon.science (https://www.amazon.science/) for more information.
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To ensure a great internship experience, please keep these things in mind. This is a full time internship and requires an individual to work 40 hours a week for the duration of the internship. Amazon requires an intern to be located where their assigned team is. Amazon is happy to provide relocation and housing assistance if you are located 50 miles or further from the office location. We are looking for PhD students excited about working on Automated Reasoning or Storage System problems at the intersection of theory and practice to drive innovation and provide value for our customers. AWS Automated Reasoning teams deliver tools that are called billions of times daily. Amazon development teams are integrating automated-reasoning tools such as Dafny, P, and SAW into their development processes, raising the bar on the security, durability, availability, and quality of our products. AWS Automated Reasoning teams are changing how computer systems built on top of the cloud are developed and operated. AWS Automated Reasoning teams work in areas including: Distributed proof search, SAT and SMT solvers, Reasoning about distributed systems, Automating regulatory compliance, Program analysis and synthesis, Security and privacy, Cryptography, Static analysis, Property-based testing, Model-checking, Deductive verification, compilation into mainstream programming languages, Automatic test generation, and Static and dynamic methods for concurrent systems. AWS Storage Systems teams manage trillions of objects in storage, retrieving them with predictable low latency, building software that deploys to thousands of hosts, achieving 99.999999999% (you didn’t read that wrong, that’s 11 nines!) durability. AWS storage services grapple with exciting problems at enormous scale. Amazon S3 powers businesses across the globe that make the lives of customers better every day, and forms the backbone for applications at all scales and in all industries ranging from multimedia to genomics. This scale and data diversity requires constant innovation in algorithms, systems and modeling. AWS Storage Systems teams work in areas including: Error-correcting coding and durability modeling, system and distributed system performance optimization and modeling, designing and implementing distributed, multi-tenant systems, formal verification and strong, practical assurances of correctness, bits-IOPS-Watts: the interplay between computation, performance, and energy, data compression - both general-purpose and domain specific, research challenges with storage media, both existing and emerging, and exploring the intersection between storage and quantum technologies. As an Applied Science Intern, you will work closely with Amazon scientists and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. A successful candidate will be a self-starter with strong attention to detail and the ability to thrive in a fast-paced, ever-changing environment who is comfortable with ambiguity. Amazon believes that scientific innovation is essential to being the world’s most customer-centric company. Our ability to have impact at scale allows us to attract some of the brightest minds in Automated Reasoning and related fields. Our scientists work backwards to produce innovative solutions that delight our customers. Please visit https://www.amazon.science (https://www.amazon.science/) for more information.
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To ensure a great internship experience, please keep these things in mind. This is a full time internship and requires an individual to work 40 hours a week for the duration of the internship. Amazon requires an intern to be located where their assigned team is. Amazon is happy to provide relocation and housing assistance if you are located 50 miles or further from the office location. Help us develop the algorithms and models that power computer vision services at Amazon, such as Amazon Rekognition, Amazon Go, Visual Search, and more! We are combining computer vision, mobile robots, advanced end-of-arm tooling and high-degree of freedom movement to solve real-world problems at huge scale. As an intern, you will help build solutions where visual input helps the customers shop, anticipate technological advances, work with leading edge technology, focus on highly targeted customer use-cases, and launch products that solve problems for Amazon customers. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. You will own the design and development of end-to-end systems and have the opportunity to write technical white papers, create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Amazon Scientist use our working backwards method to enrich the way we live and work. For more information on the Amazon Science community please visit https://www.amazon.science
US, WA, Seattle
To ensure a great internship experience, please keep these things in mind. This is a full time internship and requires an individual to work 40 hours a week for the duration of the internship. Amazon requires an intern to be located where their assigned team is. Amazon is happy to provide relocation and housing assistance if you are located 50 miles or further from the office location. Help us develop the algorithms and models that power computer vision services at Amazon, such as Amazon Rekognition, Amazon Go, Visual Search, and more! We are combining computer vision, mobile robots, advanced end-of-arm tooling and high-degree of freedom movement to solve real-world problems at huge scale. As an intern, you will help build solutions where visual input helps the customers shop, anticipate technological advances, work with leading edge technology, focus on highly targeted customer use-cases, and launch products that solve problems for Amazon customers. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. You will own the design and development of end-to-end systems and have the opportunity to write technical white papers, create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Amazon Scientist use our working backwards method to enrich the way we live and work. For more information on the Amazon Science community please visit https://www.amazon.science
US, WA, Seattle
To ensure a great internship experience, please keep these things in mind. This is a full time internship and requires an individual to work 40 hours a week for the duration of the internship. Amazon requires an intern to be located where their assigned team is. Amazon is happy to provide relocation and housing assistance if you are located 50 miles or further from the office location. Are you a Masters or PhD student interested in machine learning? We are looking for skilled scientists capable of putting Machine Learning theory into practice through experimentation and invention, leveraging machine learning techniques (such as random forest, Bayesian networks, ensemble learning, clustering, etc.), and implementing learning systems to work on massive datasets in an effort to tackle never-before-solved problems. A successful candidate will be a self-starter comfortable with ambiguity, strong attention to detail, and the ability to work in a fast-paced, ever-changing environment. As an Applied Science Intern, you will own the design and development of end-to-end systems. You’ll have the opportunity to create technical roadmaps, and drive production level projects that will support Amazon Science. You will work closely with Amazon scientists, and other science interns to develop solutions and deploy them into production. The ideal scientist must have the ability to work with diverse groups of people and cross-functional teams to solve complex business problems. Amazon Science gives insight into the company’s approach to customer-obsessed scientific innovation. Amazon fundamentally believes that scientific innovation is essential to being the most customer-centric company in the world. It’s the company’s ability to have an impact at scale that allows us to attract some of the brightest minds in artificial intelligence and related fields. Our scientists use our working backwards method to enrich the way we live and work. For more information on the Amazon Science community please visit https://www.amazon.science.