Customer-obsessed science
Research areas
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February 2, 202610 min readEvery NFL game generates millions of tracking data points from 22 RFID-equipped players. Seventy-five machine learning models running on AWS process that data in under a second, transforming football into a sport where every movement is measured, modeled, and instantly analyzed.
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January 13, 20267 min read
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January 8, 20264 min read
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December 29, 20256 min read
Featured news
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2026Agentic vision–language models are increasingly trained to 'think with images' by calling image operations. However, we show that high final-answer accuracy often hides unfaithful visual reasoning: models may invoke tools on irrelevant regions or ignore tool outputs entirely, yet still guess the correct answer. In this work, we first propose a faithfulness evaluation protocol that measures whether intermediate
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2026Generating long, coherent text remains a challenge for large language models (LLMs), as they lack hierarchical planning and structured organization in discourse generation. We introduce Structural Alignment, a novel method that aligns LLMs with human-like discourse structures to enhance long-form text generation. By integrating linguistically grounded discourse frameworks into reinforcement learning, our
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EACL 2026 Industry Track2026Conversational agents have become ubiquitous across application domains, such as, shopping assistants, medical diagnosis, autonomous task planning etc. Users interacting with these agents often fail to understand how to start a conversation or what to ask next to obtain the desired information. To enable seamless and hassle-free user-agent interactions, we introduce Next Question Suggestions (NQS), which
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ICASSP 20262026Recent advances in generative retrieval allow large language models (LLMs) to recommend items by generating their identifiers token by token. This requires each item to be represented by a compact, semantically meaningful sequence of tokens that an LLM can understand. We introduce a method to generate multimodal music token (3MToken) that transforms rich metadata from a music database—including audio, credits
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2026Reinforcement learning with verifiable rewards has significantly advanced reasoning with large language models (LLMs) in domains such as mathematics and logic. However, verifiable signals provide only coarse-grained or binary correctness feedback. This limitation results in inefficiencies like overly verbose or repetitive reasoning. Existing length-based solutions (e.g., length penalty) compromise accuracy
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