Customer-obsessed science
Research areas
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October 12, 202614 min read“Priming” reuses pretrained Transformer weights to build models with more efficient architectures at less than 1% of the original training cost and with throughputs up to twice as high.
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August 21, 20269 min read
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July 30, 20268 min read
Featured news
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KDD 20212021Abusive behavior in online retail websites and communities threatens the experience of regular community members. Such behavior often takes place within a complex, dynamic, and large-scale network of users interacting with items. Detecting abuse is challenging due to the scarcity of labeled abuse instances and complexity of combining temporal and network patterns while operating at a massive scale. Previous
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ACL-IJCNLP 2021 Workshop on e-Commerce and NLP (ECNLP)2021Large-scale unsupervised abstractive summarization is sorely needed to automatically scan millions of customer reviews in today’s fast-paced e-commerce landscape. We address a key challenge in unsupervised abstractive summarization – reducing generic and uninformative content and producing useful information that relates to specific product aspects. To do so, we propose to model reviews in the context of
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Interspeech 20212021In deployed real-world spoken language understanding (SLU) applications, data continuously flows into the system. This leads to distributional differences between training and application data that can deteriorate model performance. While regularly retraining the deployed model with new data helps mitigating this problem, it implies significant computational and human costs. In this paper, we develop a
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The Web Conference 2021 Workshop on Knowledge Management in E-Commerce2021Online stores often utilize product relationships such as bundles and substitutes to improve their catalog quality and guide customers through myriad choices. Entity resolution using pairwise product matching models offers a means of inferring relationships between products. In mature data repositories, the relationships may be mostly correct but require incremental improvements owing to errors in the original
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ACL-IJCNLP 20212021Language modeling (LM) for automatic speech recognition (ASR) does not usually incorporate utterance level contextual information. For some domains like voice assistants, however, additional context, such as time at which an utterance was spoken, provides a rich input signal. We introduce an attention mechanism for training neural speech recognition language models on both text and non-linguistic contextual
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