Customer-obsessed science
Research areas
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November 28, 20254 min readLarge language models are increasing the accuracy, reliability, and consistency of the product catalogue at scale.
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November 20, 20254 min read
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October 20, 20254 min read
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October 14, 20257 min read
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October 2, 20253 min read
Featured news
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EMNLP 20222022In recent years, there is a surge of generation-based information extraction work, which allows a more direct use of pre-trained language models and efficiently captures output dependencies. However, previous generative methods using lexical representation do not naturally fit document-level relation extraction (DocRE) where there are multiple entities and relational facts. In this paper, we investigate
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EMNLP 20222022Interpreting the reasoning process from questions to answers poses a challenge in approaching explainable QA. A recently proposed structured reasoning format, entailment tree, manages to offer explicit logical deductions with entailment steps in a tree structure. To generate entailment trees, prior single pass sequence-to-sequence models lack visible internal decision probability, while stepwise approaches
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COLING 20222022We present LINGUIST, a method for generating annotated data for Intent Classification and Slot Tagging (IC+ST), via fine-tuning AlexaTM 5B, a 5-billion-parameter multilingual sequence-to-sequence (seq2seq) model, on a flexible instruction prompt. In a 10-shot novel intent setting for the SNIPS dataset, LINGUIST surpasses state-of-the-art approaches (Back-Translation and Example Extrapolation) by a wide
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IEEE International Conference on Machine Learning and Applications (ICMLA)2022In this article, we propose a new probabilistic approach for product recommendations using deep learning framework, combining information from historical observations, similar users and prior knowledge. The deep learning approach is using autoregressive recurrent networks to model the recommendations probabilistically from a Bernoulli distribution. If prior information exists we implement a Pseudo-Bayesian
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EMNLP 20222022Conversational understanding is an integral part of modern intelligent devices. In a large fraction of the global traffic from people using smart digital assistants, frictions in dialogues may be attributed to incorrect understanding of the entities in a user’s query due to factors including ambiguous mentions, mispronunciation, background noise and faulty on-device signal processing. Such errors are compounded
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