Customer-obsessed science
Research areas
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April 8, 20266 min readAmazon’s RuleForge system uses agentic AI to generate production-ready detection rules 336% faster than traditional methods.
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April 7, 202613 min read
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March 20, 202615 min read
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March 19, 202611 min read
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Featured news
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ICLR 2026 Workshop on Logical Reasoning of Large Language Models2026Finny is a multi-agent system that demonstrates how large language models can perform structured decision-making by applying domain-specific rules to multiple related scenarios. Leveraging foundation models with Retrieval-Augmented Generation (RAG), the system applies Standard Operating Procedures (SOPs) for intelligent forecast refinement at scale. Finny employs a two-stage architecture: a knowledge base
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2026Aligning Large Language Models (LLM) to address subjectivity and nuanced preference levels requires adequate flexibility and control, which can be a resource-intensive and time-consuming procedure. Existing training-time alignment methods require full re-training when a change is needed and inference-time ones typically require access to the reward model at each inference step. We introduce MEAV, an inference-time
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ACL 2026 Findings2026The reasoning capabilities of large language models (LLMs) have improved substantially through increased test-time computation, typically in the form of intermediate tokens known as chain-of-thought (CoT). However, CoT often becomes unnecessarily long, increasing computation costs without improving accuracy and sometimes even degrading performance, a phenomenon known as 'overthinking'. We propose a multi-stage
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2026LLM-based code agents treat repositories as unstructured text, applying edits through brittle string matching that frequently fails due to formatting drift or ambiguous patterns. We propose reframing the codebase as a structured action space where agents operate on named AST entities rather than text spans. Our framework, CODESTRUCT, provides readCode for retrieving complete syntactic units and editCode
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2026Web agents have shown great promise in performing many tasks on e-commerce websites. To assess their capabilities, several benchmarks have been introduced. However, current benchmarks in the e-commerce domain face two major problems. First, they primarily focus on product search tasks (e.g., 'Find an Apple Watch'), failing to capture the broader range of functionalities offered by real-world e-commerce
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