Customer-obsessed science
Research areas
-
October 23, 20266 min read“Controllable text to speech” makes speech more expressive, character voices more distinct and consistent.
-
October 22, 20266 min read
-
October 20, 20263 min read
-
October 12, 202614 min read
-
Featured news
-
2026Budget delivery in programmatic advertising requires controlling spend across advertising campaigns whose plant gains vary significantly across campaigns and evolve over time, rendering fixed-gain controllers inadequate. This paper proposes an adaptive spend control architecture comprising four components: an input reparameterization that transforms the nonlinear spend-to-control relationship into a near-linear
-
2026A neural network often settles on its answer long before it shows it. We make that precise with a training-free tool, the sign lens. It reads a concept straight from a hidden state using only the sign of each coordinate, positive or negative (Nalagatla, 2026): a concept is a set of coordinates that share a fixed sign pattern, detected by counting agreements. No probe, no dictionary, no training. With this
-
2026Contrastive fine-tuning of a single embedding model across heterogeneous retrieval tasks is challenging when the tasks differ in label structure. In product-compliance retrieval, some tasks have multi-label supervision — every item carries a set of compliance categories, and many in-batch items share at least one category with the query, producing frequent in-batch false negatives. Other tasks (e.g., cross-catalog
-
2026Enterprise analytics agents solve long-horizon tool-use problems over distributed business data, requiring retrieval, reasoning, API calls, code execution, and adaptation to intermediate observations. Supervised fine-tuning (SFT) calibrates tool syntax and teacher-supported behavior, whereas reinforcement learning (RL) can explore reward-supported behaviors beyond demonstrations; applied uniformly, however
-
ICML 2026 Workshop on Agents in the Wild2026Pre-deployment testing of conversational agents requires simulating diverse user behaviors, yet real interaction data is scarce for new products and scripted test cases miss critical edge cases. Existing LLM-based user simulators generate personas from demographic templates or fictional backstories, lacking grounding in operational data, validated behavioral controllability, and systematic coverage of agent
Collaborations
View allWhether you're a faculty member or student, there are number of ways you can engage with Amazon.
View all