Customer-obsessed science

Current techniques for explaining outliers cannot tell what caused the outliers. We present a formal method to identify “root causes” of outliers, amongst variables. The method requires a causal graph of the variables along with the functional causal model. It quantifies the contribution of each variable to the target outlier score, which explains to what extent each variable is a “root cause” of the target

Query understanding plays a key role in the search process, and accurate understanding of search queries is the first step toward high-quality search results on e-commerce websites. While head queries with abundant historical data can be easier to interpret, tail queries pose a challenge to accurate understanding. To tackle the challenge, we focus on query rewriting to transform a tail query into a query

We present Syne Tune, a library for large-scale distributed hyperparameter optimization (HPO). Syne Tune’s modular architecture allows users to easily switch between different execution backends to facilitate experimentation and makes it easy to contribute new optimization algorithms. To foster reproducible benchmarking, Syne Tune provides an efficient simulator backend and a benchmarking suite, which are

Deep learning methods have enabled task-oriented semantic parsing of increasingly complex utterances. However, a single model is still typically trained and deployed for each task separately, requiring labeled training data for each, which makes it challenging to support new tasks, even within a single business vertical (e.g., food-ordering or travel booking). In this paper we describe Cross-TOP (Cross-Schema

Incremental learning is one paradigm to enable model building and updating at scale with streaming data. For end-to-end automatic speech recognition (ASR) tasks, the absence of human annotated labels along with the need for privacy preserving policies for model building makes it a daunting challenge. Motivated by these challenges, in this paper we use a cloud based framework for production systems to demonstrate