Customer-obsessed science
Research areas
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November 20, 20254 min readA new evaluation pipeline called FiSCo uncovers hidden biases and offers an assessment framework that evolves alongside language models.
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September 2, 20253 min read
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Featured news
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ESREL 20232023Enabling a circular economy aims to reduce the amount of global waste generated from electrical and electronic equipment, mitigate the associated risk to the ecosystem and human health, and address concerns over limited material resources. Durability is a critical concern because keeping products in use for a longer time should reduce resource consumption and waste. Assessing the durability of products
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EMNLP 20232023Large language models (LLMs) have been widely used for several applications such as question answering, text classification and clustering. While the preliminary results across the aforementioned tasks looks promising, recent work (Qin et al., 2023; Wang et al., 2023a) has dived deep into LLMs' performing poorly for complex Named Entity Recognition (NER) tasks in comparison to fine-tuned pre-trained language
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NLPMC 2023 Workshop on NLP for Medical Conversations2023In clinical visits, clinical note writing is a timeconsuming and cost-prohibitive manual task for clinicians. Although virtual medical scribes have been proposed to generate clinical notes (semi-)automatically, the data sparsity issue is still a challenging problem in practice. Identifying the topic of clinical utterances in doctorpatient conversations is one of the key strategies for automation. In this
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ACM SIGSPATIAL 2023 Workshop on Spatial Big Data and AI for Industrial Applications2023Floorplans are useful for navigating indoor spaces, for resource allocation and for indoor space management among many others. But in the absence of readily available digital floorplans, these are hard to generate. In this work, we enhance the generation of floor- plans from point clouds to be more robust to noisy measurements of sensor data. In our approach, we train an object detector to expose room shapes
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EMNLP 20232023Product question answering (PQA) aims to provide instant responses to customer questions posted on shopping message boards, social media, brand websites and retail stores. In this paper, we propose a distantly supervised solution to answer customer questions by using product information. Auto-answering questions using product information poses two main challenges: (i) labelled data is not readily available
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