Customer-obsessed science
Research areas
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September 26, 2025To transform scientific domains, foundation models will require physical-constraint satisfaction, uncertainty quantification, and specialized forecasting techniques that overcome data scarcity while maintaining scientific rigor.
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Featured news
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The 2023 International Conference on Advances in Social Networks Analysis and Mining (ASONAM 2023)2023In online businesses, personalization of site content is crucial for providing a better user experience and increasing customer engagement. Machine learning algorithms are often used to analyze customer data such as browsing behavior, purchase history to tailor the website content to each individual customer’s preferences and needs. However, measuring the success of these personalized experiences can be
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NeurIPS 20232023Transformers are central in modern natural language processing and computer vision applications. Despite recent works devoted to reducing the quadratic cost of such models (as a function of the sequence length), dealing with ultra long sequences (e.g., with more than 16K tokens) remains challenging. Applications such as answering questions based on a book or summarizing a scientific article are inefficient
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EMNLP 20232023While most task-oriented dialogues assume conversations between the agent and one user at a time, dialogue systems are increasingly expected to communicate with multiple users simultaneously who make decisions collaboratively. To facilitate development of such systems, we release the Multi-User MultiWOZ dataset: task-oriented dialogues among two users and one agent. To collect this dataset, each user utterance
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ICDM 20232023To analyze multivariate time series, most previous methods assume regular subsampling of time series, where the interval between adjacent measurements and the number of samples remain unchanged. Practically, data collection systems could produce irregularly sampled time series due to sensor failures and interventions. However, existing methods designed for regularly sampled multivariate time series cannot
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2023 Conference on Digital Experimentation @ MIT (CODE@MIT)2023Online A/B tests have become an indispensable tool across all the technology industry: if performed correctly, “online” experiments can inform effective decision making and product development. It should therefore not be surprising that Gupta et al. [2019] estimates that online businesses alone collectively run hundreds of thousands of experiments annually. Modern online experiments are often run in marketplaces
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