Customer-obsessed science


Research areas
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August 26, 2025With a novel parallel-computing architecture, a CAD-to-USD pipeline, and the use of OpenUSD as ground truth, a new simulator can explore hundreds of sensor configurations in the time it takes to test just a few physical setups.
Featured news
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Information retrieval (IR) is a pivotal component in various applications. Recent advances in machine learning (ML) have enabled the integration of ML algorithms into IR, particularly in ranking systems. While there is a plethora of research on the robustness of ML-based ranking systems, these studies largely neglect commercial e-commerce systems and fail to establish a connection between real-world and
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WSDM 20242024Review of non-taxable products is an important internal audit which is carried out by majority of e-commerce stakeholders. This process usually cross checks the initial taxability assignments to avoid any unnecessary penalties incurred to the companies during the actual audits by the respective state compliance teams/tax departments. In order to handle millions of products sold online on e-commerce websites
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TKDD 20242024This paper presents a comprehensive and practical guide for practitioners and end-users working with Large Language Models (LLMs) in their downstream natural language processing (NLP) tasks. We provide discussions and insights into the usage of LLMs from the perspectives of models, data, and downstream tasks. Firstly, we offer an introduction and brief summary of current language models. Then, we discuss
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2024Applications of large-scale knowledge graphs in the e-commerce platforms can improve shopping experience for their customers. While existing e-commerce knowledge graphs (KGs) integrate a large volume of concepts or product attributes, they fail to discover user intentions, leaving the gap with how people think, behave, and interact with surrounding world. In this work, we present COSMO, a scalable system
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2024State-of-the-art speech models may exhibit suboptimal performance in specific population subgroups. Detecting these challenging subgroups is crucial to enhance model robustness and fairness. Traditional methods for subgroup identification typically rely on demographic information such as age, gender, and origin. However, collecting such sensitive data at deployment time can be impractical or unfeasible
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