Customer-obsessed science


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July 29, 2025New cost-to-serve-software metric that accounts for the full software development lifecycle helps determine which software development innovations provide quantifiable value.
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CVPR 2024 Workshop on "What is Next in Multimodal Foundation Models?"2024This paper presents novel benchmarks for evaluating vision-language models (VLMs) in zero-shot recognition, focusing on granularity and specificity. Although VLMs ex-cel in tasks like image captioning, they face challenges in open-world settings. Our benchmarks test VLMs’ consistency in understanding concepts across semantic granularity levels and their response to varying text specificity. Findings show
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CVPR 2024 Workshop on Computer Vision for Fashion, Art, and Design2024Virtual try-on and product personalization have become increasingly important in modern online shopping, high-lighting the need for accurate body measurement estimation. Although previous research has advanced in estimating 3D body shapes from RGB images, the task is inherently ambiguous as the observed scale of human subjects in the images depends on two unknown factors: capture distance and body dimensions
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The context of modern smart voice assistants are often multi-modal, where images, audio and video content are consumed by users simultaneously. In such a setup, co-reference resolution is especially challenging, and runs across modalities and dialogue turns. We explore the problem of multi-modal co-reference resolution in multi-turn dialogues and quantify the performance of multi-modal LLMs on a specially
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E-commerce faces persistent challenges with data quality issue of product listings. Recent advances in Large Language Models (LLMs) offer a promising avenue for automated product listing enrichment. However, LLMs are prone to hallucinations, which we define as the generation of content that is unfaithful to the source input. This poses significant risks in customer-facing applications. Hallucination detection
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ACM Transactions on Recommender Systems2024Offline data-driven evaluation is considered a low-cost and more accessible alternative to the online empirical method of assessing the quality of recommender systems. Despite their popularity and effectiveness, most data-driven approaches are unsuitable for evaluating interactive recommender systems. In this paper, we attempt to address this issue by simulating the user interactions with the system as
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